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AbacusLaw Review

AbacusLaw
Our score: 6.8 User satisfaction: N/A

What is AbacusLaw?

AbacusLaw is and has been one of the most popular legal practice management platforms for decades, as it offers offers law firms and legal practice professionals with a user-friendly software that can handle numerous business-related processes that entail a law firm. AbacusLaw integrates calendar management, case management, reporting, contact management, document management, document and form generation, billing, accounting, and communications management into a single, compact, unified solution.

The system can run on virtually any system, giving users that high degree of flexibility to perform their work regardless of environment and time. AbacusLaw delivers great functionality for basic and complex legal practice management needs, giving users the platform they need to provide clients with superior service while keeping the growth of their practice on a roll.

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Overview of AbacusLaw Benefits

AbacusLaw provides law firms and solo lawyers a very powerful case management software that enables them to attain and keep control of the business side of their practice. With AbacusLaw, it is easy to keep an eye on cases and push them forward, capture vital client information and case details, and remain consistent with schedules and appointments.

AbacusLaw makes organization of client information and case details a breeze. The legal calendar feature also gives users an intuitive Microsoft Outlook-like experience as well as tools that make collaboration with your staff quick and simple. The legal calendar tool ensures that you are on track with your appointments, follow and keep up with deadlines, and reduce, if not eliminate, the risk of a deadline falling through the cracks.

Every data is stored in the cloud and can be securely accessed using any device. With access to your entire practice you are in control of your legal cases and other things all the time. The case management features of AbacusLaw simplifies the way you organize and build your cases. AbacusLaw lets you store all critical information such as events, contacts, documents, emails and notes and store them in a central location and quickly access them if you need to.

Conflict of interest can ruin the reputation and integrity of any law firm. With AbacusLaw, conflict of interest is virtually eliminated. Rather relying on a person’s memory, AbacusLaw helps you conduct a conflict of interest search by name, partial name, social security number or “sounds like”. Other powerful features AbacusLaw gives its users include dynamic data capture, contact management, reporting tools, email organization, instant messaging, and phone calls to mention a few.

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Overview of AbacusLaw Features

  • Legal Calendaring
  • Rules-Based Calendaring
  • Mobile Optimized
  • Manage Cases
  • Conflicy of Interest Analysis
  • Data Capture
  • Robust Reporting
  • Manage Contacts
  • Manage Documents
  • Generate Forms and Documents
  • Organize Emails
  • Phone Messaging
  • Billing/Invoicing

AbacusLaw Position In Our Categories

Knowing that companies have special business-related wants, it is only reasonable they avoid purchasing a one-size-fits-all, ideal business program. At any rate, it would be hard to try to pinpoint such a software system even among widely used software solutions. The reasonable step to undertake should be to make a list of the numerous critical functions that call for a research such as essential features, price terms, skill levels of the users, business size, etc. The second step is, you should double down on your research fully. Have a look at these AbacusLaw analyses and look into the other software products in your list more closely. Such comprehensive research ascertains you keep away from ill-fitting apps and choose the one which includes all the aspects your business requires.

Position of AbacusLaw in our main categories:

TOP 100

AbacusLaw is one of the top 100 Law Practice Management Software products

If you are considering AbacusLaw it might also be beneficial to investigate other subcategories of Law Practice Management Software gathered in our base of SaaS software reviews.

Each company has different needs and needs an application that can be personalized for their size, type of staff members and clients, and the particular industry they are in. For these reasons, no platform can offer perfect functionality off-the-shelf. When you search a software product, first be sure what you need it for. Read some AbacusLaw Law Practice Management Software reviews and ask yourself do you want basic functionality or do you need sophisticated tools? Are there any industry-specific features that you are seeking? Obtain the answers to these questions to help your search. There are multiple elements that you need to consider and these include your budget, particular business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally select the app that offers all that you require to boost your firm efficiency and productivity.

How Much Does AbacusLaw Cost?

AbacusLaw Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are AbacusLaw pricing details?

AbacusLaw Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

AbacusLaw’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you make a decision to purchase a Law Practice Management Software it’s vital not only to learn how professionals score it in their reviews, but also to find out if the real people and companies that use it are indeed happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and AbacusLaw reviews across a broad array of social media sites. The information is then presented in a simple to understand form revealing how many people had positive and negative experience with AbacusLaw. With that information at your disposal you should be ready to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for AbacusLaw?

No information available.

AbacusLaw User Reviews

AbacusLaw average rating:

Average score
1.3/5 (2 user reviews)
1/5

Overall impression

1/5

Customer Support

2/5

Value for Money

1/5

Ease of Use

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The most favorable review

Susan Duke

PROS: Client database and billing integration; not much good to say about this outdated program

CONS: The price is far higher than similar products, the product is technologically behind (despite promises when I signed up for the product over two years ago that they had a demo and would have a final product any day now of a fully functional app for calendar integration, they still do not, and their calendar has many glitches syncing with Outlook, the only way to sync their calendar to a phone), and their treatment of customers is DEPLORABLE. For instance, I paid to upgrade to a feature which they said would remove a problem I was experiencing with their program, and when it did not fix the problem, they refused to downgrade my monthly subscription to my prior price/ service or refund my fees. They also told me I needed another license when I took on another employee, then when I discovered I was already paying for enough licenses, refused to downgrade me back to the correct number so I continue to overpay for multiple uses I do not need. I pay almost $700 per month as a solo practitioner now for a subpar product. Stay away from this company!!!

Reviewed 4 years ago

Read full review >

The least favorable review

Susan Duke

PROS: Client database and billing integration; not much good to say about this outdated program

CONS: The price is far higher than similar products, the product is technologically behind (despite promises when I signed up for the product over two years ago that they had a demo and would have a final product any day now of a fully functional app for calendar integration, they still do not, and their calendar has many glitches syncing with Outlook, the only way to sync their calendar to a phone), and their treatment of customers is DEPLORABLE. For instance, I paid to upgrade to a feature which they said would remove a problem I was experiencing with their program, and when it did not fix the problem, they refused to downgrade my monthly subscription to my prior price/ service or refund my fees. They also told me I needed another license when I took on another employee, then when I discovered I was already paying for enough licenses, refused to downgrade me back to the correct number so I continue to overpay for multiple uses I do not need. I pay almost $700 per month as a solo practitioner now for a subpar product. Stay away from this company!!!

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
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  • Most negative

Just don’t do it!

Read full review >
Pejman Maadani
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 16.07.2021 Company Size: N/A Industry: N/A

PROS: Sales people draw up a pretty picture and make all your wishes be heard and promise they will get the job done.

CONS: Whatever I mentioned above, they don’t do. Waste of time, money, and did I mention rude and unprofessional behavior of Mr. Barbaric or whatever his name is, I cannot spell it.

What do you think about this review?

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Poor customer service and over-billing for outdated program

Read full review >
Susan Duke
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 17.04.2021 Company Size: 1-10 Employees Industry: Legal Services

PROS: Client database and billing integration; not much good to say about this outdated program

CONS: The price is far higher than similar products, the product is technologically behind (despite promises when I signed up for the product over two years ago that they had a demo and would have a final product any day now of a fully functional app for calendar integration, they still do not, and their calendar has many glitches syncing with Outlook, the only way to sync their calendar to a phone), and their treatment of customers is DEPLORABLE. For instance, I paid to upgrade to a feature which they said would remove a problem I was experiencing with their program, and when it did not fix the problem, they refused to downgrade my monthly subscription to my prior price/ service or refund my fees. They also told me I needed another license when I took on another employee, then when I discovered I was already paying for enough licenses, refused to downgrade me back to the correct number so I continue to overpay for multiple uses I do not need. I pay almost $700 per month as a solo practitioner now for a subpar product. Stay away from this company!!!

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AbacusLaw Comparisons

AbacusLaw user reviews

Just don’t do it!

Read full review >
Pejman Maadani
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 16.07.2021 Company Size: N/A Industry: N/A

Poor customer service and over-billing for outdated program

Read full review >
Susan Duke
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 17.04.2021 Company Size: 1-10 Employees Industry: Legal Services
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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