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Firm Central Review

Firm Central
Our score: 8.8 User satisfaction: 97%

What is Firm Central?

Firm Central is legal management system developed by Thomson Reuters. This cloud-based software brings together all the legal procedures into a single platform. Matter management, document management, calendar management, scheduling and invoicing, email monitoring, document customization, and email management are some of the useful features this software has to offer.

Firm Central is gaining a reputation for its useful integrations such as custom form builders, and calendaring rules. Also, highly secure database and reliable security protocols make it one of the most secure cloud-based legal management tools. Firm Central offers affordable pricing plans and easy payment schemes to make it affordable for small and medium-sized law firms.  It’s a really helpful tool for the legal personnel to organize and monitor the daily procedures in the firm.

Overview of Firm Central Benefits

Firms Central brings all the required tools and resources that you need to enhance the performance of your legal firm into one place. With the help of this software, you can reduce the human resource requirements for the tasks such as managing the matter and documents, managing the invoices and bills, and managing the scheduling and calendaring tasks. This, in turn, reduces the time required to perform a particular task. Moreover, the record keeping is less hectic, and tracking of a client’s history becomes easier. For legal firm managers, Firm Central is an ultimate tool to optimize the monitoring and management procedures.

Firm Central is integrable with Westlaw Form Builder, which is a tool to create, customize, and store a variety of legal forms and documents. This allows the users to personalize all the paperwork according to the requirements of a specific case or a customer.  Reducing the redundancies in the paperwork saves time for both the client and legal expert, and also enables them to focus on the critical requirements of the case that is under process.

The security of all the legal data processed or stored in software is of critical importance. Firm Central is a product of Thomson Reuters’ and all the data processed by the software is stored in Thomson Reuters’ database.  Firm Central also uses the parent company’s SOC2 security protocol.

Overview of Firm Central Features

  • Invoicing and billing feature
  • Calendar management feature
  • Client’s history management
  • Client’s case management
  • Contact’s management
  • Conflict resolution
  • Tasks management
  • Emails management
  • Trust accounting
  • Time management
  • Matter management
  • Document management
  • Conflict checking
  • Contacts
  • Legal Time & Billing
  • Payment and invoicing
  • Mobile accessibility
  • Reporting
  • Westlaw Integration
  • Custom form creation
  • Legal court rules calendar
  • Custom deadlines

Firm Central Position In Our Categories

Since businesses have specific business-related needs, it is prudent that they avoid getting a one-size-fits-all, ideal software. Needless to say, it would be almost impossible to come across such a software system even among widely used software systems. The practical step to do would be to jot down the numerous critical aspects which require scrutiny such as major features, pricing, technical skill levels of the employees, company size, etc. Then, you should double down on the research systematically. Have a look at these Firm Central review articles and scrutinize the other software options in your list more closely. Such comprehensive research makes sure you drop mismatched software products and choose the one that includes all the aspects your business requires.

Position of Firm Central in our main categories:

TOP 10

Firm Central is one of the top 10 Law Practice Management Software products

If you are interested in Firm Central it might also be sensible to check out other subcategories of Law Practice Management Software collected in our database of SaaS software reviews.

It is important to realize that almost no software in the Law Practice Management Software category is a perfect solution that can fulfill all the needs of different business types, sizes and industries. It may be a good idea to read a few Firm Central Law Practice Management Software reviews first as some services may dominate exclusively in a really small set of applications or be created with a really specific industry in mind. Others may function with an idea of being easy and intuitive and as a result lack complicated functionalities needed by more experienced users. You can also come across services that focus on a broad group of users and give you a complex feature toolbox, but that usually comes at a higher cost of such a solution. Ensure you're aware of your requirements so that you choose a solution that has all the elements you search for.

How Much Does Firm Central Cost?

Firm Central Pricing Plans:

Free Trial

CORE

$40/user/month

ESSENTIAL

$65/user/month

PREMIER

$105/user/month

Firms Central offers three SMB and enterprise pricing plans for users to choose from. The vendor also offers a free trial that you can use to try out the software with no obligations. Below you can find the details of paid plans:

CORE – $40/user/month

  • Client, document, and matter management
  • Secure client portal
  • Calendar that can be synched with Outlook
  • Forms automation
  • Customizable user area and contact fields
  • 24-hour Live Support

ESSENTIAL – $65/user/month

  • All the features of CORE plan.
  • Multiple billing and fee ranges
  • Customizable Invoicing
  • Secure Accounting
  • One-click Invoices

PREMIER – $105/user/month

  • All the features of ESSENTIAL plan.
  • Legal deadline calculations
  • Court Rule Authority access
  • Deadline Customization
  • Access to third part calendars
  • Automated Alerts and Notifications
  • Custom events and alerts option

User Satisfaction

Positive Social Media Mentions 121
Negative Social Media Mentions 4

We realize that when you make a decision to buy Law Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Firm Central reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Firm Central. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Firm Central pricing details?

Firm Central Pricing Plans:

Free Trial

CORE

$40/user/month

ESSENTIAL

$65/user/month

PREMIER

$105/user/month

Firms Central offers three SMB and enterprise pricing plans for users to choose from. The vendor also offers a free trial that you can use to try out the software with no obligations. Below you can find the details of paid plans:

CORE – $40/user/month

  • Client, document, and matter management
  • Secure client portal
  • Calendar that can be synched with Outlook
  • Forms automation
  • Customizable user area and contact fields
  • 24-hour Live Support

ESSENTIAL – $65/user/month

  • All the features of CORE plan.
  • Multiple billing and fee ranges
  • Customizable Invoicing
  • Secure Accounting
  • One-click Invoices

PREMIER – $105/user/month

  • All the features of ESSENTIAL plan.
  • Legal deadline calculations
  • Court Rule Authority access
  • Deadline Customization
  • Access to third part calendars
  • Automated Alerts and Notifications
  • Custom events and alerts option

What integrations are available for Firm Central?

Firm Central integrates with the following apps and systems:

  • Thomson Reutors’ Custom Forms
  • Westlaw Doc & Form Builder
  • Westlaw Legal Research
  • Microsoft Outlook
  • Practical Law legal know-how
  • Case Notebook
  • QuickBooks
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Reviewed By Louie Andre
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