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Firm Central Review

Firm Central
Our score: 8.8 User satisfaction: 97%

What is Firm Central?

Firm Central is legal management system developed by Thomson Reuters. This cloud-based software brings together all the legal procedures into a single platform. Matter management, document management, calendar management, scheduling and invoicing, email monitoring, document customization, and email management are some of the useful features this software has to offer.

Firm Central is gaining a reputation for its useful integrations such as custom form builders, and calendaring rules. Also, highly secure database and reliable security protocols make it one of the most secure cloud-based legal management tools. Firm Central offers affordable pricing plans and easy payment schemes to make it affordable for small and medium-sized law firms.  It’s a really helpful tool for the legal personnel to organize and monitor the daily procedures in the firm.

Overview of Firm Central Benefits

Firms Central brings all the required tools and resources that you need to enhance the performance of your legal firm into one place. With the help of this software, you can reduce the human resource requirements for the tasks such as managing the matter and documents, managing the invoices and bills, and managing the scheduling and calendaring tasks. This, in turn, reduces the time required to perform a particular task. Moreover, the record keeping is less hectic, and tracking of a client’s history becomes easier. For legal firm managers, Firm Central is an ultimate tool to optimize the monitoring and management procedures.

Firm Central is integrable with Westlaw Form Builder, which is a tool to create, customize, and store a variety of legal forms and documents. This allows the users to personalize all the paperwork according to the requirements of a specific case or a customer.  Reducing the redundancies in the paperwork saves time for both the client and legal expert, and also enables them to focus on the critical requirements of the case that is under process.

The security of all the legal data processed or stored in software is of critical importance. Firm Central is a product of Thomson Reuters’ and all the data processed by the software is stored in Thomson Reuters’ database.  Firm Central also uses the parent company’s SOC2 security protocol.

Overview of Firm Central Features

  • Invoicing and billing feature
  • Calendar management feature
  • Client’s history management
  • Client’s case management
  • Contact’s management
  • Conflict resolution
  • Tasks management
  • Emails management
  • Trust accounting
  • Time management
  • Matter management
  • Document management
  • Conflict checking
  • Contacts
  • Legal Time & Billing
  • Payment and invoicing
  • Mobile accessibility
  • Reporting
  • Westlaw Integration
  • Custom form creation
  • Legal court rules calendar
  • Custom deadlines

Firm Central Position In Our Categories

Keeping in mind businesses have special business requirements, it is only sensible they avoid adopting a one-size-fits-all, “perfect” system. At any rate, it is almost impossible to try to discover such a software system even among widely used software products.
The reasonable thing to undertake should be to tabulate the several key aspects which require careful thought such as critical features, budget, skill levels of the users, organizational size, etc. The second step is, you must do your product research to a full extent. Read some Firm Central analyses and look into each of the software systems in your shortlist in detail. Such all-encompassing product research guarantee you weed out unfit applications and select the one that includes all the function you require business requires.

Position of Firm Central in our main categories:

TOP 10

Firm Central is one of the top 10 Law Practice Management Software products

If you are considering Firm Central it might also be a good idea to analyze other subcategories of Law Practice Management Software listed in our base of SaaS software reviews.

Since each enterprise has unique business needs, it is prudent for them to abstain from searching for a one-size-fits-all faultless software application. Needless to say, it would be pointless to try to find such an app even among widely used software platforms. The smart thing to do would be to catalog the various important factors that require consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Firm Central Law Practice Management Software reviews and investigate each of the other solutions in your shortlist in detail. Such in-depth research can make sure you weed out ill-fitting systems and select the solution that presents all the elements you require for business success.

How Much Does Firm Central Cost?

Firm Central Pricing Plans:

Free Trial

CORE

$40/user/month

ESSENTIAL

$65/user/month

PREMIER

$105/user/month

Firms Central offers three SMB and enterprise pricing plans for users to choose from. The vendor also offers a free trial that you can use to try out the software with no obligations. Below you can find the details of paid plans:

CORE – $40/user/month

  • Client, document, and matter management
  • Secure client portal
  • Calendar that can be synched with Outlook
  • Forms automation
  • Customizable user area and contact fields
  • 24-hour Live Support

ESSENTIAL – $65/user/month

  • All the features of CORE plan.
  • Multiple billing and fee ranges
  • Customizable Invoicing
  • Secure Accounting
  • One-click Invoices

PREMIER – $105/user/month

  • All the features of ESSENTIAL plan.
  • Legal deadline calculations
  • Court Rule Authority access
  • Deadline Customization
  • Access to third part calendars
  • Automated Alerts and Notifications
  • Custom events and alerts option

User Satisfaction

Positive Social Media Mentions 121
Negative Social Media Mentions 4

We realize that when you make a decision to buy Law Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Firm Central reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Firm Central. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Firm Central pricing details?

Firm Central Pricing Plans:

Free Trial

CORE

$40/user/month

ESSENTIAL

$65/user/month

PREMIER

$105/user/month

Firms Central offers three SMB and enterprise pricing plans for users to choose from. The vendor also offers a free trial that you can use to try out the software with no obligations. Below you can find the details of paid plans:

CORE – $40/user/month

  • Client, document, and matter management
  • Secure client portal
  • Calendar that can be synched with Outlook
  • Forms automation
  • Customizable user area and contact fields
  • 24-hour Live Support

ESSENTIAL – $65/user/month

  • All the features of CORE plan.
  • Multiple billing and fee ranges
  • Customizable Invoicing
  • Secure Accounting
  • One-click Invoices

PREMIER – $105/user/month

  • All the features of ESSENTIAL plan.
  • Legal deadline calculations
  • Court Rule Authority access
  • Deadline Customization
  • Access to third part calendars
  • Automated Alerts and Notifications
  • Custom events and alerts option

What integrations are available for Firm Central?

Firm Central integrates with the following apps and systems:

  • Thomson Reutors’ Custom Forms
  • Westlaw Doc & Form Builder
  • Westlaw Legal Research
  • Microsoft Outlook
  • Practical Law legal know-how
  • Case Notebook
  • QuickBooks
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Reviewed By Louie Andre
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