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AbacusLaw Review

AbacusLaw
Our score: 6.8 User satisfaction: 100%

What is AbacusLaw?

AbacusLaw is and has been one of the most popular legal practice management platforms for decades, as it offers offers law firms and legal practice professionals with a user-friendly software that can handle numerous business-related processes that entail a law firm. AbacusLaw integrates calendar management, case management, reporting, contact management, document management, document and form generation, billing, accounting, and communications management into a single, compact, unified solution.

The system can run on virtually any system, giving users that high degree of flexibility to perform their work regardless of environment and time. AbacusLaw delivers great functionality for basic and complex legal practice management needs, giving users the platform they need to provide clients with superior service while keeping the growth of their practice on a roll.

Overview of AbacusLaw Benefits

AbacusLaw provides law firms and solo lawyers a very powerful case management software that enables them to attain and keep control of the business side of their practice. With AbacusLaw, it is easy to keep an eye on cases and push them forward, capture vital client information and case details, and remain consistent with schedules and appointments.

AbacusLaw makes organization of client information and case details a breeze. The legal calendar feature also gives users an intuitive Microsoft Outlook-like experience as well as tools that make collaboration with your staff quick and simple. The legal calendar tool ensures that you are on track with your appointments, follow and keep up with deadlines, and reduce, if not eliminate, the risk of a deadline falling through the cracks.

Every data is stored in the cloud and can be securely accessed using any device. With access to your entire practice you are in control of your legal cases and other things all the time. The case management features of AbacusLaw simplifies the way you organize and build your cases. AbacusLaw lets you store all critical information such as events, contacts, documents, emails and notes and store them in a central location and quickly access them if you need to.

Conflict of interest can ruin the reputation and integrity of any law firm. With AbacusLaw, conflict of interest is virtually eliminated. Rather relying on a person’s memory, AbacusLaw helps you conduct a conflict of interest search by name, partial name, social security number or “sounds like”. Other powerful features AbacusLaw gives its users include dynamic data capture, contact management, reporting tools, email organization, instant messaging, and phone calls to mention a few.

Overview of AbacusLaw Features

  • Legal Calendaring
  • Rules-Based Calendaring
  • Mobile Optimized
  • Manage Cases
  • Conflicy of Interest Analysis
  • Data Capture
  • Robust Reporting
  • Manage Contacts
  • Manage Documents
  • Generate Forms and Documents
  • Organize Emails
  • Phone Messaging
  • Billing/Invoicing

AbacusLaw Position In Our Categories

Because businesses have distinct business-related wants, it is only reasonable they abstain from getting an all-encompassing, “perfect” system. Needless to say, it is nearly futile to come across such a software product even among sought-after software solutions.
The clever thing to do can be to jot down the several chief functions that entail investigation including important features, packages, skill capability of the employees, company size, etc. Next, you should conduct the research systematically. Go over these AbacusLaw evaluations and scrutinize each of the solutions in your shortlist more closely. Such well-rounded product research makes sure you take out ill-fitting apps and choose the one which has all the function your business requires.

Position of AbacusLaw in our main categories:

TOP 50

AbacusLaw is one of the top 50 Law Practice Management Software products

If you are considering AbacusLaw it could also be beneficial to examine other subcategories of Law Practice Management Software listed in our base of B2B software reviews.

Enterprises have unique wants and requirements and no software application can be perfect in such a scenario. It is useless to try to find a perfect off-the-shelf software app that fulfills all your business wants. The intelligent thing to do would be to modify the application for your special requirements, staff member skill levels, budget, and other factors. For these reasons, do not hurry and subscribe to well-publicized popular applications. Though these may be widely used, they may not be the best fit for your particular requirements. Do your homework, investigate each short-listed system in detail, read a few AbacusLaw Law Practice Management Software reviews, contact the seller for clarifications, and finally choose the application that presents what you want.

How Much Does AbacusLaw Cost?

AbacusLaw Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

AbacusLaw’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you make a decision to buy Law Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and AbacusLaw reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with AbacusLaw. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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AbacusLaw Comparisons

AbacusLaw user reviews

Just don’t do it!

Read full review >
Pejman Maadani
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.03.2019 Company Size: N/A Industry: N/A

Poor customer service and over-billing for outdated program

Read full review >
Susan Duke
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 01.02.2019 Company Size: 1-10 Employees Industry: Legal Services

What are AbacusLaw pricing details?

AbacusLaw Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

AbacusLaw’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for AbacusLaw?

No information available.

AbacusLaw average rating:

Average score
1.3/5 (2 user reviews)
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Susan Duke

PROS: Client database and billing integration; not much good to say about this outdated program

CONS: The price is far higher than similar products, the product is technologically behind (despite promises when I signed up for the product over two years ago that they had a demo and would have a final product any day now of a fully functional app for calendar integration, they still do not, and their calendar has many glitches syncing with Outlook, the only way to sync their calendar to a phone), and their treatment of customers is DEPLORABLE. For instance, I paid to upgrade to a feature which they said would remove a problem I was experiencing with their program, and when it did not fix the problem, they refused to downgrade my monthly subscription to my prior price/ service or refund my fees. They also told me I needed another license when I took on another employee, then when I discovered I was already paying for enough licenses, refused to downgrade me back to the correct number so I continue to overpay for multiple uses I do not need. I pay almost $700 per month as a solo practitioner now for a subpar product. Stay away from this company!!!

Reviewed 9 months ago

Read full review >

The least favorable review

Susan Duke

PROS: Client database and billing integration; not much good to say about this outdated program

CONS: The price is far higher than similar products, the product is technologically behind (despite promises when I signed up for the product over two years ago that they had a demo and would have a final product any day now of a fully functional app for calendar integration, they still do not, and their calendar has many glitches syncing with Outlook, the only way to sync their calendar to a phone), and their treatment of customers is DEPLORABLE. For instance, I paid to upgrade to a feature which they said would remove a problem I was experiencing with their program, and when it did not fix the problem, they refused to downgrade my monthly subscription to my prior price/ service or refund my fees. They also told me I needed another license when I took on another employee, then when I discovered I was already paying for enough licenses, refused to downgrade me back to the correct number so I continue to overpay for multiple uses I do not need. I pay almost $700 per month as a solo practitioner now for a subpar product. Stay away from this company!!!

Reviewed 9 months ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Just don’t do it!

Read full review >
Pejman Maadani
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.03.2019 Company Size: N/A Industry: N/A

PROS: Sales people draw up a pretty picture and make all your wishes be heard and promise they will get the job done.

CONS: Whatever I mentioned above, they don’t do. Waste of time, money, and did I mention rude and unprofessional behavior of Mr. Barbaric or whatever his name is, I cannot spell it.

What do you think about this review? Great Poor

Poor customer service and over-billing for outdated program

Read full review >
Susan Duke
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 01.02.2019 Company Size: 1-10 Employees Industry: Legal Services

PROS: Client database and billing integration; not much good to say about this outdated program

CONS: The price is far higher than similar products, the product is technologically behind (despite promises when I signed up for the product over two years ago that they had a demo and would have a final product any day now of a fully functional app for calendar integration, they still do not, and their calendar has many glitches syncing with Outlook, the only way to sync their calendar to a phone), and their treatment of customers is DEPLORABLE. For instance, I paid to upgrade to a feature which they said would remove a problem I was experiencing with their program, and when it did not fix the problem, they refused to downgrade my monthly subscription to my prior price/ service or refund my fees. They also told me I needed another license when I took on another employee, then when I discovered I was already paying for enough licenses, refused to downgrade me back to the correct number so I continue to overpay for multiple uses I do not need. I pay almost $700 per month as a solo practitioner now for a subpar product. Stay away from this company!!!

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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