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American Well Review

American Well
Our score: 7.6 User satisfaction: N/A

What is American Well?

American Well is a reliable, cloud-based telehealth management solution designed to ensure integrated healthcare delivery across the whole healthcare system. It’s a well-crafted system that utilizes best in class telehealth technology to bring care closer to patients and doctors.

American Well has a set of great features which include; customized offerings, deep healthcare integration,  defense-grade security, mobile SDK, advanced analytics, Exchange, Multiway video, doctor scheduling, medical history access, real-time patient data, mobile messaging, self-scheduling, image sharing, and more.

The platform brings a rich user experience with EMR integrations and new diagnostic services to ensure easy access to new dimensions of healthcare. In addition, the platform strengthens the ability of practices to connect and swap healthcare services with each other.

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Overview of American Well Benefits

American Well has a spectrum of great features established on its unique infrastructure to help organizations to set up offerings beyond urgent care. The customized offerings enable organizations to create virtual practices to mirror specialty departments in physical locations. In addition, it allows established practices to set up online-only service under their unique brand.

This platform provides custom integrations which help doctors to promptly access the right data. It comes with a wide array of APIs and web applications which help you to establish a seamless relationship between your healthcare system and the platform.

Moreover, the American Well exchange makes it easy for healthcare players to exchange healthcare services. It connects all the stakeholders including; care seekers, the payers, and the providers thereby making healthcare more accessible. It gives the patients the freedom to enjoy the services of distinguished specialists and doctors the opportunity to serve better-matched patients.

Another great feature is the multiway video solution. This feature allows for a joint doctor appointment for delivery of team-based healthcare. It enables the doctor or patients to invites other players like family members, caregivers, specialists, or language translator into the live video interview.

American Well also comes with a reliable insight functionality. This features avails all the relevant information (gaps in care, patient’s history, disease management checklists, etc.) from outside system to the specialist during the telehealth visit. This makes it easier for the doctor to give the best possible treatment or prescriptions to the patients.

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Overview of American Well Features

  • Customized offering
  • EMR integration
  • Mobile SDK
  • The exchange
  • Multiway video
  • Scheduling
  • Insight
  • Data Security
  • Mobile secure messaging
  • Provider-initiated visits
  • Real-time patients data
  • Co-pay management
  • Image sharing
  • Apple health integration
  • HIPAA compliant

American Well Position In Our Categories

Since businesses have particular business-related needs, it is only sensible they abstain from buying an all-encompassing, ”best” software solution. However, it is difficult to come across such application even among sought-after software solutions. The better step to do would be to shortlist the several key aspects which need analysis including essential features, price terms, skill ability of staff, business size, etc. After which, you should follow through your product research comprehensively. Browse over these American Well review articles and look over each of the software products in your list in detail. Such well-rounded product research can make sure you take out unsuitable applications and buy the one that offers all the benefits your company requires to achieve growth.

Position of American Well in our main categories:

TOP 100

American Well is one of the top 100 Medical Practice Management Software products

If you are interested in American Well it could also be beneficial to investigate other subcategories of Medical Practice Management Software collected in our base of SaaS software reviews.

Every company has different needs and requires a system that can be personalized for their size, kind of workers and customers, and the specific industry they are in. For these reasons, no platform can provide perfect features out-of-the-box. When you try to find a software system, first be sure what you need it for. Read some American Well Medical Practice Management Software reviews and ask yourself do you desire basic tools or do you want sophisticated tools? Are there any industry-specific functionalities that you are looking for? Obtain the answers to these queries to aid your search. There are lots of factors that you need to mull over and these include your finances, particular business wants, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally select the platform that provides all that you require to enhance your firm competence and productivity.

How Much Does American Well Cost?

American Well Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are American Well pricing details?

American Well Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

American Well’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to get a Medical Practice Management Software it’s crucial not only to learn how experts rank it in their reviews, but also to discover if the actual users and businesses that bought this software are indeed happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and American Well reviews across a wide range of social media sites. The information is then featured in an easy to understand format revealing how many users had positive and negative experience with American Well. With that information at hand you should be prepared to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for American Well?

American Well supports the following integration options:

  • EMR integration
  • Apple health integration
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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