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American Well Review

American Well
Our score: 7.6 User satisfaction: N/A

What is American Well?

American Well is a reliable, cloud-based telehealth management solution designed to ensure integrated healthcare delivery across the whole healthcare system. It’s a well-crafted system that utilizes best in class telehealth technology to bring care closer to patients and doctors.

American Well has a set of great features which include; customized offerings, deep healthcare integration,  defense-grade security, mobile SDK, advanced analytics, Exchange, Multiway video, doctor scheduling, medical history access, real-time patient data, mobile messaging, self-scheduling, image sharing, and more.

The platform brings a rich user experience with EMR integrations and new diagnostic services to ensure easy access to new dimensions of healthcare. In addition, the platform strengthens the ability of practices to connect and swap healthcare services with each other.

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Overview of American Well Benefits

American Well has a spectrum of great features established on its unique infrastructure to help organizations to set up offerings beyond urgent care. The customized offerings enable organizations to create virtual practices to mirror specialty departments in physical locations. In addition, it allows established practices to set up online-only service under their unique brand.

This platform provides custom integrations which help doctors to promptly access the right data. It comes with a wide array of APIs and web applications which help you to establish a seamless relationship between your healthcare system and the platform.

Moreover, the American Well exchange makes it easy for healthcare players to exchange healthcare services. It connects all the stakeholders including; care seekers, the payers, and the providers thereby making healthcare more accessible. It gives the patients the freedom to enjoy the services of distinguished specialists and doctors the opportunity to serve better-matched patients.

Another great feature is the multiway video solution. This feature allows for a joint doctor appointment for delivery of team-based healthcare. It enables the doctor or patients to invites other players like family members, caregivers, specialists, or language translator into the live video interview.

American Well also comes with a reliable insight functionality. This features avails all the relevant information (gaps in care, patient’s history, disease management checklists, etc.) from outside system to the specialist during the telehealth visit. This makes it easier for the doctor to give the best possible treatment or prescriptions to the patients.

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Overview of American Well Features

  • Customized offering
  • EMR integration
  • Mobile SDK
  • The exchange
  • Multiway video
  • Scheduling
  • Insight
  • Data Security
  • Mobile secure messaging
  • Provider-initiated visits
  • Real-time patients data
  • Co-pay management
  • Image sharing
  • Apple health integration
  • HIPAA compliant

American Well Position In Our Categories

Since businesses have their own business-related requirements, it is reasonable that they avoid choosing a one-size-fits-all, ideal solution. Be that as it may, it is nearly futile to try to chance on such an app even among sought-after software solutions. The efficient step to do is to make a list of the different chief factors which need deliberation like major features, plans, skill capability of staff members, company size, etc. After which, you should perform your product research to a full extent. Go over these American Well reviews and check out the other software options in your shortlist in detail. Such detailed product investigation ascertains you steer clear of unfit applications and buy the one which delivers all the tools your company requires.

Position of American Well in our main categories:

TOP 100

American Well is one of the top 100 Medical Practice Management Software products

If you are considering American Well it may also be beneficial to check out other subcategories of Medical Practice Management Software gathered in our database of SaaS software reviews.

Every organization has different requirements and requires a system that can be personalized for their size, type of staff members and clients, and the particular industry they are in. For these reasons, no platform can offer perfect functionality off-the-shelf. When you search a software product, first be sure what you need it for. Read some American Well Medical Practice Management Software reviews and ask yourself do you need basic features or do you want advanced features? Are there any industry-specific tools that you are seeking? Obtain the answers to these questions to help your search. There are multiple aspects that you need to consider and these include your budget, particular business wants, your company size, integration requirements etc. Take your time, check out a few free trials, and finally select the platform that offers all that you want to enhance your organization competence and productivity.

How Much Does American Well Cost?

American Well Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are American Well pricing details?

American Well Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

American Well’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to buy a Medical Practice Management Software it’s important not only to see how experts rank it in their reviews, but also to find out whether the actual clients and businesses that use it are indeed content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and American Well reviews across a broad range of social media sites. The data is then featured in a simple to understand format revealing how many customers had positive and negative experience with American Well. With that information at hand you should be ready to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for American Well?

American Well supports the following integration options:

  • EMR integration
  • Apple health integration
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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