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WeCounsel Review

WeCounsel
Our score: 6.9 User satisfaction: 100%

What is WeCounsel?

WeCounsel is a provider of telemental health, client management and engagement solutions. The web-based platform boasts of features that help modern behavioral health offices of all sizes attract, engage, and retain their clients. It is also intended for multi-location mental health group practices, service providers, clinics, and resellers that offer remote care.

WeCounsel has tools for appointment scheduling, document storage, billing and invoicing, personnel management, and more. The technology allows virtual practice methods such as video calling, instant messaging, and emailing that are all fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). Each client has a private portal for communicating with their provider to ensure privacy. All features are protected under high security standards, including system-wide encryption.

Overview of WeCounsel Benefits

WeCounsel offers Practice Management tools so that providers and their patients can coordinate more easily and effectively. Interactive scheduling and appointment notifications ensure that everyone follows the same calendar to avoid schedule lapses. Practitioners can be more organized and efficient with tools for client file management and billing, which include document sharing capabilities and note-taking using an extensive template library.  

In today’s fast-paced time and with everyone taking their practice online, WeCounsel provides virtual treatment features for  video conferencing, instant messaging, and emailing. All these are fully HIPAA compliant and aim to keep patients engaged, knowing they can reach their providers in non-traditional ways. Other client engagement tools include a hub for all custom forms and a collaborative interactive whiteboard where users can save and share files.

Behavioral health offices can grow their practice as WeCounsel offers branding tools that are up-to-date with what clients want nowadays. The software can be seamlessly integrated onto a provider’s official website and social media sites so that they can reach more patients. The platform also presents different pathways to monetize services on the web. Providers can strengthen their online presence with a public profile and free directory listing, which includes free Google indexing.

Aside from the primary functions intended for small to medium behavioral services providers, WeCounsel has customized and modular telemedicine solutions for enterprises. Other features for large-scale organizations include a comprehensive administrative management suite, a custom-made portal and iOS application, access to product API, and more extensive private labeling capabilities.

Overview of WeCounsel Features

  • HIPAA-compliant video conferencing
  • Secure e-mail
  • Instant messaging
  • Interactive and administrative scheduling
  • Document storing and sharing
  • Collaborative interactive whiteboard
  • Custom workflow fit
  • Facilitate patient checking
  • Interactive assessments
  • Public profile
  • Electronic signature generation
  • Interactive client files
  • 256 bit AES data encryption
  • Billing and invoicing features
  • E-commerce features
  • Note-taking

WeCounsel Position In Our Categories

Since companies have specific business wants, it is logical that they avoid picking an all-in-one, ”best” software product. Regardless, it is troublesome to try to stumble on such a software system even among well-known software solutions. The rational step to undertake should be to spell out the numerous essential functions that require investigation such as essential features, pricing, skill competence of the employees, business size, etc. Thereafter, you must follow through the research through and through. Read some of these WeCounsel reviews and explore the other solutions in your list more closely. Such comprehensive product research ascertains you drop unsuitable apps and choose the one which includes all the aspects your business requires.

Position of WeCounsel in our main categories:

TOP 100

WeCounsel is one of the top 100 Medical Practice Management Software products

If you are considering WeCounsel it might also be beneficial to investigate other subcategories of Medical Practice Management Software gathered in our base of B2B software reviews.

There are popular and widely used applications in each software category. But are they necessarily the best fit for your company’s unique requirements? A market-leading software product may have thousands of users, but does it present what you require? For this reason, do not blindly shell out for popular systems. Read at least a few WeCounsel Medical Practice Management Software reviews and mull over the elements that you desire in the software such as the cost, main tools, available integrations etc. Then, shortlist a few systems that fit your wants. Check out the free trials of these products, read online reviews, get explanations from the seller, and do your homework meticulously. This profound research is sure to aid you select the finest software solution for your company’s unique wants.

How Much Does WeCounsel Cost?

WeCounsel Pricing Plans:

Free Trial

Starter

$25 per month/per user

Preferred

$40 per month/per user

Professional

$70 per month/per user

Custom

By quote

WeCounsel offers four enterprise pricing plans for users to choose from, including a custom, per-quote package for larger teams. Here are the details:  

Starter: $25 per month/per user

  • HIPAA-Compliant Video (Unlimited)
  • Basic Scheduling
  • E-Commerce (Out-of-pocket Billing)
  • Calendar Sync

Preferred: $40 per month/per user

Everything in Starter, plus:

  • Group Video (up to 3)
  • Instant Message Chat
  • Secure Email
  • Interactive Calendar
  • Document Share & Store
  • Superbill
  • Note Taking
  • Interactive Client Assessments
  • Whiteboard

Professional: $70 per month/$50 per month for each additional user

Everything in Preferred, plus:

  • Group Video (up to 6)
  • Branded Portal
  • Administrative Controls
  • Multi-Location Management
  • Custom Forms & Assessments
  • eSign

Custom: By quote

Everything in Professional, plus:

  • Searchable Directory
  • Advanced Billing Rules
  • User Insights
  • Coupon Creation
  • Facilitated Patient Check-in
  • Multi-Organization Management
  • Dedicated Account Executive
  • Premium Support Package
  • User Insights/Utilization Reports

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 0

We realize that when you make a decision to buy Medical Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WeCounsel reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WeCounsel. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are WeCounsel pricing details?

WeCounsel Pricing Plans:

Free Trial

Starter

$25 per month/per user

Preferred

$40 per month/per user

Professional

$70 per month/per user

Custom

By quote

WeCounsel offers four enterprise pricing plans for users to choose from, including a custom, per-quote package for larger teams. Here are the details:  

Starter: $25 per month/per user

  • HIPAA-Compliant Video (Unlimited)
  • Basic Scheduling
  • E-Commerce (Out-of-pocket Billing)
  • Calendar Sync

Preferred: $40 per month/per user

Everything in Starter, plus:

  • Group Video (up to 3)
  • Instant Message Chat
  • Secure Email
  • Interactive Calendar
  • Document Share & Store
  • Superbill
  • Note Taking
  • Interactive Client Assessments
  • Whiteboard

Professional: $70 per month/$50 per month for each additional user

Everything in Preferred, plus:

  • Group Video (up to 6)
  • Branded Portal
  • Administrative Controls
  • Multi-Location Management
  • Custom Forms & Assessments
  • eSign

Custom: By quote

Everything in Professional, plus:

  • Searchable Directory
  • Advanced Billing Rules
  • User Insights
  • Coupon Creation
  • Facilitated Patient Check-in
  • Multi-Organization Management
  • Dedicated Account Executive
  • Premium Support Package
  • User Insights/Utilization Reports

What integrations are available for WeCounsel?

WeCounsel integrates with Google Calendar so that users can keep track of their appointment schedules more efficiently.

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Reviewed By Nestor Gilbert
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