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American Well Review

American Well
Our score: 7.6 User satisfaction: N/A

What is American Well?

American Well is a reliable, cloud-based telehealth management solution designed to ensure integrated healthcare delivery across the whole healthcare system. It’s a well-crafted system that utilizes best in class telehealth technology to bring care closer to patients and doctors.

American Well has a set of great features which include; customized offerings, deep healthcare integration,  defense-grade security, mobile SDK, advanced analytics, Exchange, Multiway video, doctor scheduling, medical history access, real-time patient data, mobile messaging, self-scheduling, image sharing, and more.

The platform brings a rich user experience with EMR integrations and new diagnostic services to ensure easy access to new dimensions of healthcare. In addition, the platform strengthens the ability of practices to connect and swap healthcare services with each other.

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Overview of American Well Benefits

American Well has a spectrum of great features established on its unique infrastructure to help organizations to set up offerings beyond urgent care. The customized offerings enable organizations to create virtual practices to mirror specialty departments in physical locations. In addition, it allows established practices to set up online-only service under their unique brand.

This platform provides custom integrations which help doctors to promptly access the right data. It comes with a wide array of APIs and web applications which help you to establish a seamless relationship between your healthcare system and the platform.

Moreover, the American Well exchange makes it easy for healthcare players to exchange healthcare services. It connects all the stakeholders including; care seekers, the payers, and the providers thereby making healthcare more accessible. It gives the patients the freedom to enjoy the services of distinguished specialists and doctors the opportunity to serve better-matched patients.

Another great feature is the multiway video solution. This feature allows for a joint doctor appointment for delivery of team-based healthcare. It enables the doctor or patients to invites other players like family members, caregivers, specialists, or language translator into the live video interview.

American Well also comes with a reliable insight functionality. This features avails all the relevant information (gaps in care, patient’s history, disease management checklists, etc.) from outside system to the specialist during the telehealth visit. This makes it easier for the doctor to give the best possible treatment or prescriptions to the patients.

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Overview of American Well Features

  • Customized offering
  • EMR integration
  • Mobile SDK
  • The exchange
  • Multiway video
  • Scheduling
  • Insight
  • Data Security
  • Mobile secure messaging
  • Provider-initiated visits
  • Real-time patients data
  • Co-pay management
  • Image sharing
  • Apple health integration
  • HIPAA compliant

American Well Position In Our Categories

Knowing that companies have distinctive business-related requirements, it is only sensible they steer clear of selecting an all-encompassing, ideal software solution. However, it would be difficult to find such a software product even among popular software solutions. The better step to undertake can be to take note of the varied critical factors which entail analysis such as critical features, packages, technical skill ability of staff, business size, etc. Next, you should perform your research fully. Have a look at some of these American Well evaluations and explore each of the solutions in your shortlist in detail. Such all-encompassing research ascertain you stay away from ill-fitting apps and select the one that has all the benefits your company requires to be successful.

Position of American Well in our main categories:

TOP 100

American Well is one of the top 100 Medical Practice Management Software products

If you are interested in American Well it may also be a good idea to investigate other subcategories of Medical Practice Management Software collected in our base of B2B software reviews.

It is essential to keep in mind that virtually no service in the Medical Practice Management Software category is a perfect solution that can match all the goals of all business types, sizes and industries. It may be a good idea to read a few American Well Medical Practice Management Software reviews first as specific services might excel only in a really narrow set of applications or be designed with a really specific industry in mind. Others might operate with an idea of being simple and intuitive and consequently lack complex functionalities welcomed by more experienced users. You can also find apps that support a large group of users and provide a powerful feature set, however this usually comes at a more significant price of such a service. Make sure you're aware of your needs so that you purchase a service that offers specifically the features you search for.

How Much Does American Well Cost?

American Well Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are American Well pricing details?

American Well Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

American Well’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you choose to purchase a Medical Practice Management Software it’s crucial not only to find out how experts score it in their reviews, but also to check if the actual people and companies that use these solutions are genuinely content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and American Well reviews across a wide array of social media sites. The data is then featured in an easy to understand form revealing how many customers had positive and negative experience with American Well. With that information at your disposal you should be equipped to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for American Well?

American Well supports the following integration options:

  • EMR integration
  • Apple health integration
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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