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APPULSE Review

APPULSE
Our score: 8.0 User satisfaction: 100%

What is APPULSE?

APPULSE is a simple and functional ITIL incident management solution that enables organizations and teams to proactively monitor and handle the operation of business applications that are distributed and deployed on z/OS subsystems and servers. It is a business application support platform that allows users to identify, classify, investigate, analyze, and resolve issues and incidents related to the operation of z/OS applications from one centralized tool. 

The platform helps support teams detect operational problems in applications early so they can fix them right away before they negatively affect the critical operations and processes of the organization, thereby ensuring business continuity. APPULSE permits them to create tickets and assign problems or incidents to the right support staff automatically as well as access AI-suggested solutions to operational problems. The platform also provides metrics and reports to be able to have a clear understanding of the business impact of such problems and find out if they are promptly and properly addressed. 

Overview of APPULSE Benefits

Centralized and Flexible z/OS Application Support

APPULSE is exclusively designed for users who are providing Level 1 and Level 2 support for various business applications that are running on z/OS subsystems and servers which include IMS, CICS, DB2, TWS, MQ, and nFTP. It can identify, classify, investigate, and troubleshoot operational problems in business applications on different z/OS subsystems and servers from within the platform, centralizing their processes and tasks. APPULSE also gives them the capability to continuously and flexibly set configurations when it comes to monitoring the operation of z/OS business applications. 

Ensure Business Continuity

The ITIL incident management platform assists teams and staff in delivering immediate and optimal support that ensures business continuity. By reducing the time it takes to detect and solve operational problems, APPULSE makes it simple for them to make sure that critical business applications can function and perform well.

Aside from permitting them to identify, classify, and analyze problems and incidents related to the operation of z/OS applications, the platform can automatically and intelligently recommend the best ways to solve operational problems through Artificial Intelligence. Users can even reuse the previous solutions suggested by the platform to fix similar problems and incidents. 

Improve Support Team Performance

APPULSE offers features aimed at enhancing the performance of business application support teams. One of which is the ability to instantly generate tickets once operational problems are detected and designate problems to the proper team or staff. Furthermore, as incidents are being identified, investigated, and solved, responsible team members can communicate with each other, making everyone updated throughout the entire lifecycle of incidents. 

Overview of APPULSE Features

  • z/OS Application Support
  • Monitoring
  • Early Incident Detection
  • Incident Classification & Assignment
  • Incident Modeling
  • AI-Suggested Solutions
  • Incident Communication
  • Email & Messenger Notifications
  • Business Objects
  • Metrics & Reports

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

APPULSE Position In Our Categories

Since companies have unique business needs, it is only logical that they avoid picking a one-size-fits-all, “perfect” software system. Just the same, it would be almost impossible to come across such application even among popular software systems. The better thing to undertake is to narrow down the several key factors which need deliberation including critical features, budget, technical skill ability of staff, business size, etc. After which, you should perform your product research fully. Go over some APPULSE analyses and look into the other software systems in your list in detail. Such comprehensive research can make sure you avoid unsuitable software solutions and buy the system which includes all the function your business requires.

Position of APPULSE in our main categories:

APPULSE is also listed in the following subcategories:

It's crucial to realize that hardly any app in the IT Development Software category will be an ideal solution that can meet all the goals of all business types, sizes and industries. It may be a good idea to read a few APPULSE IT Development Software reviews first as specific software may dominate only in a very narrow set of applications or be prepared with a really specific type of industry in mind. Others can operate with an intention of being easy and intuitive and therefore lack complex features needed by more experienced users. You can also come across services that support a broad group of users and provide a complex feature toolbox, however that frequently comes at a higher price of such a solution. Make sure you're aware of your requirements so that you choose a solution that offers specifically the functionalities you look for.

How Much Does APPULSE Cost?

APPULSE Pricing Plans:

Free Trial

Quoted-based Plan

Contact vendor

SMB and enterprise pricing information for APPULSE is not provided on the vendor’s official website. Please contact them through email or phone and get your quote.

User Satisfaction

Positive Social Media Mentions 18
Negative Social Media Mentions 0

We realize that when you make a decision to buy IT Development Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and APPULSE reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with APPULSE. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are APPULSE pricing details?

APPULSE Pricing Plans:

Free Trial

Quoted-based Plan

Contact vendor

SMB and enterprise pricing information for APPULSE is not provided on the vendor’s official website. Please contact them through email or phone and get your quote.

What integrations are available for APPULSE?

APPULSE integrates with the following applications:

  • GitLab
  • YouTrack
  • Jira
  • Redmine
  • Slack
  • Telegram
  • Sametime
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Reviewed By Jenny Chang
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