Asset Bank Review

PROS: It can manage a huge collection of assets, offers everything we need to manage digital files upgraded regularly and offers new functionalities every now and then. The customer support staffs are attentive to the business needs and always respond to my queries and concerns quickly.

CONS: Training is required. To be able to learn how the platform works, you need to spend time and effort. Not really a big deal considering how powerful and feature-rich the platform is. Also, the configuration is quite complex. The knowledge base, although it has become better than before, still is not enough. I still need to reach out to their customer support for answers to particular questions. Other than that, the app works great.

PROS: First, the platform looks and feels great. It is also very easy to use. I am able to upload and organize all the files I have for a couple of decades with ease. It’s easy to search for the files amidst thousands of uploaded data. The system is secured so there’s no need to be wary about sharing files. I also like the ability to open high-resolution images fast, without slowing down the computer. It’s also easy to resize files. Lastly, I can integrate the Adobe Creative suite with this solution.

CONS: Nothing to dislike about the app. But I really like to have face recognition and tagging feature just like in Facebook.

PROS: A great solution that let us produce and store images in a single database with ease. Now, the entire organization can easily find photos they can use on their project. We have been using this for about 6 years and are still adding new images to the system. Storage has never been a problem.

CONS: We are using AssetBank to store and manage thousands of images. In a year, we add about 40,000 photos in the system. So managing everything is really challenging. But this problem has already been solved. We just hired a full-time admin takes care of everything.

PROS: Uploading photos can be done with just a few clicks. There’s a tagging option, which makes it easier for people to find the image. The images can be shared with so much ease. The platform can be customized so it would reflect the brand. Lastly, we can access the new additional tools without having to pay for them.

CONS: They don’t provide a complete manual that can be read offline or be printed. I feel like their knowledge base is insufficient. Good thing their customer support team never fail to do their job effectively. You can get as much help as you need from them.

PROS: We are able to help photographers showcase their talent online and help digital marketers find images they need for their project with so much ease. We give our photographers access to the platform and allow them to upload and categorize their works while those who work in the marketing field can search through the uploaded images and have the freedom to choose and download the photos they find the best. The customer service is also amazing.

CONS: The system is written in Java and I’m adept in PHP so troubleshooting problems is quite not easy. Fortunately, they have a reliable Customer Support team who always help me fix things. They provide assistance via the Team Viewer.

PROS: It is beautiful, offers standard and advance DAM features, affordable, and very easy to use. We are able to find our way through it in no time. The system can also be fully customized with so much ease. The customization process is not very technical nor overwhelming. It’s the perfect product if you are looking for effective DAM software that works within your budget.

CONS: Customizing the system was not as easy as we expect. I feel like we spent forever figuring out what to do to make the system work the way we want and make sure it reflects our brand. But I think it’s just because I’m really impatient and want to finish things as fast as possible.

PROS: AssetBank brings a plethora of incredible things. Among what I like the best and what our team really benefit from are its multilingual support, search feature, automatic thumbnail images, and the ability of the admin to control most of the content on the application. The search feature makes it easy to find the files we need and it can be adjusted. The automatic creation of images for the thumbnail eliminates the need to manually create and upload images of different sizes which is usually time-consuming. It’s definitely helpful.

CONS: Their customer support is only available on European workday hours. We are in a different time zone so it’s a problem when an issue arises outside their working hours. We’re lucky if the issue has already been raised before because we just look back through our previous emails. I wish they create an online ticket tracking system so finding the solutions to problems that already happened before will be easier when the support team is not available. Also, there are settings that aren’t accessible in the hosted solution.

PROS: We are able to collect all our files from different databases and store them in one location, search for the files with ease, and customize the system. The platform is also visually appealing and highly intuitive so we are able to find our way around with ease. But what really makes the product really impressive is its excellent customer support. They make the typically boring training interesting and straightforward, help us conquer the challenges related to implementing the platform, and fix any issue that arises willingly and effectively.

CONS: I don’t see any cons of using AssetBank. It offers a lot of functionalities that allow us to accomplish more. And unlike other software providers, they will never pressure you to set up the system immediately. They helped us find what we need and learn how the tool works first. They are very considerate, professional, and make sure we got what we need.

PROS: I love their customer support!!! The person who assisted me is just amazing and very professional. The service is fast and incredible.

CONS: I cannot think of any cons of using this platform. Both the platform and the people behind it are awesome.

PROS: I’ve been an Asset Bank user for more than 8 years and had an overall amazing experience using this solution. In terms of advantages, there are three that I like to share. First is the ease of use. One of the common concerns of end-users when implementing a new solution is the steep learning curve. Asset Bank is designed to make navigating through the platform a breeze. New user surely won’t have a problem learning how to use the app and if there are any questions, the team behind AssetBank is there to provide answers and assistance. Speaking of, the customer support is also one of the best things about AssetBank. The support that the team provides is simply unparalleled. They are reliable and efficient. Lastly, the platform is already stable. They’ve been in the market for so many years and know exactly what the users need. The best thing, they constantly update the product and introduce new features which is probably also the reason why it remains one of the best solutions in the market.

CONS: Generally, I haven’t experienced any serious problem with the system. If there’s something I could consider a drawback, it would be the late release of new features before. It updates its features later than other platforms. But it has never been a huge issue since AssetBank is already stable.

PROS: It’s been three years since my team started using this application and so far I haven’t heard any complaint from them. From the start until now, AssetBank team has always got our back. AssetBank team walk us through the process so by the time we deployed the app, our team members know exactly what to do with the system. And now, they are still attentive to our needs and concerns. Whenever we have problems, they are always there to assist us. The constant system upgrades are also really commendable.

CONS: Nothing. Everything is working well.

PROS: There are lots of customization options and whenever there’s a need for assistance, AssetBank team is always there to lend a helping hand. They always make sure we get our desired results and have excellent customer experience.

CONS: So far, everything in the system works fairly well. I haven’t experienced any problem with it. Whenever I find something difficult to do, I just contact the customer support team and they help me accomplish whatever it is.

PROS: Asset Bank is a one-stop-solution. We can make the platform looks like it’s a part of the company, thanks to a lot of personalization options. We can upload multiple assets all at once and make batch editing, which is a time-saver ability. Lastly, we can upload not just multimedia but also paper documents. It’s all you need for DAM.

CONS: None

PROS: We can configure the formats of images so it will not consume too much storage space and individuals who want or need to access or download the image won’t be able to get the original size image. Also, the platform lets us share lightboxes. Images can also be shared in its preconfigured formats and even set when the system will automatically remove access to the photos.

CONS: The platform does not offer the capability to hide unnecessary attributes in groups. We also find the search functions a bit insufficient.