Adobe Experience Manager Review

Adobe Experience Manager
Our score: 9.5 User satisfaction: 85%

What is Adobe Experience Manager?

Adobe Experience Manager is a content management system offered by one of world’s leading content management suites. The software covers dynamic digital asset management, and also offers form and document management solution, community connection portal, user-generated content organization, and social engagement platform.

This Experience Manager acts as a central workstation for creative teams that seamlessly connects with their present work processes and streamlines media delivery to other teams. With this Adobe product, dispersed teams are able to manage their digital assets without difficulty. The solution further provides them an arena for delivering attractive media enhanced for different channels on demand.

In addition, Adobe Experience Manager connects with other products such as the Creative Cloud and the Marketing Cloud. This enables teams to create, curate, and distribute media across various avenues to bring about an enriched customer journey for their clientele.

Overview of Adobe Experience Manager Benefits

Here are some of the benefits commonly associated to using Adobe Experience Manager:

Content Storage

Experience Manager’s built-in DAM allows users to safely store and manage their visual assets in the cloud, giving team members inimitable access to project files wherever they are in the world. With this central storage system, work becomes more efficient as files are easily at hand from the cloud.

Creative Cloud Integration

This feature bridges the DAM and marketing sides of the company. It simplifies workflows, enabling team members to deliver high-quality content consistent with the company’s branding and identity.

Tags and Metadata Management

Experience Manager allows users to add tags and metadata to files uploaded in the cloud to facilitate easy access to media.

Intelligent Search

With tags and metadata, users spend less time looking for files and spend more time working on projects instead. The search function is customizable and allows teams to configure how the software will sift through the database to find the correct media. The indexing feature makes future searches faster to further improve team efficiency.

Global Media Management

Experience Manager paves the way for globalization. Assets can be organized and tagged for translation allowing organizations to reach a wider audience.

Task Management Solution

The software provides individual workspaces for uploaded projects so the dashboard is not clattered and teams do not collide within the interface. Further, each member is assigned a role in the organizational structure so they know what they are supposed to do for different work groups. And when they are working on a project, they can use the commenting and annotating functions for feedback. They also receive instant alerts when their owned asset receives a reaction, such as update requests or project green lights for a more controlled workflow.

Dynamic Visual Media

Experience Manager does more than curate uploaded assets. The software automatically converts files into different formats so companies can engage audiences across numerous channels and platforms. The application also makes available for purchase products featured in media showcased on a brand’s portal.

Video Management Platform

Brands can use Experience Manager to showcase products using interactive video adapted to multiple screens. It assists them in driving engagement and leveraging customer experiences to inspire brand loyalty. In addition, the service offers insights and analytics to understand site visitor behaviors and streaming tendencies.

Content Personalization

Experience Manager provides brands a platform to create media that truly reflects their identity. This enables them to offer customers tailored content along with consistent brand experience.

Media Analytics

Experience Manager measures user interaction with content. This gives brands an idea what makes their audience click so they can tailor campaigns using that insight.

Brand Portal

The software shortens the time between approval and market dissemination with a custom brand portal. Through it, brands can make available ready-to-go assets to internal and external team members on-demand.

Overview of Adobe Experience Manager Features

  • Built-In DAM
  • File Access Authorization Control
  • Remote Project File Access
  • Streamlined Workflow
  • Adobe Marketing Cloud Link
  • File Tagging
  • Smart Search
  • Powerful Search
  • Search Indexing
  • Metadata Addition
  • Intuitive Tagging
  • Multilingual Asset Management
  • Smart Media Collections
  • Project Dashboards and Workspaces
  • Role Assignment
  • User Access Control
  • Task Management
  • Commenting Function
  • Annotations
  • Feedback Alert
  • Drag-and-Drop Interface
  • File Format Conversion
  • Responsive and Adaptable Media
  • E-Commerce Solution
  • Media Asset Templates
  • Video Management
  • Smart Video Playback
  • Responsive Video Players
  • Video Analytics
  • Media Personalization
  • Product Personalization
  • Custom Web Portal

Adobe Experience Manager Position In Our Categories

Because companies have particular business requirements, it is sensible they steer clear of picking a one-size-fits-all, “perfect” software system. At any rate, it is futile to try to find such an app even among recognizable software products.
The correct step to do can be to write the several key aspects that merit consideration such as key features, pricing, technical skill capability of staff, company size, etc. Next, you should double down on the product research to a full extent. Browse over some of these Adobe Experience Manager analyses and explore each of the solutions in your shortlist in detail. Such well-rounded product investigation guarantee you take out ill-fitting software solutions and subscribe to the system that offers all the features you require company requires.

Position of Adobe Experience Manager in our main categories:

TOP 10

Adobe Experience Manager is one of the top 10 Digital Asset Management Software products

If you are considering Adobe Experience Manager it might also be beneficial to investigate other subcategories of Digital Asset Management Software gathered in our database of B2B software reviews.

It is essential to note that hardly any service in the Digital Asset Management Software category will be an ideal solution that can fulfill all the goals of various company types, sizes and industries. It may be a good idea to read a few Adobe Experience Manager Digital Asset Management Software reviews first as some software might perform well exclusively in a very narrow group of applications or be created with a really specific industry in mind. Others may operate with a goal of being easy and intuitive and as a result lack complex functionalities welcomed by more experienced users. There are also services that focus on a large group of users and give you a complex feature toolbox, but this in most cases comes at a higher price of such a service. Be certain that you're aware of your requirements so that you get a service that offers specifically the features you search for.

How Much Does Adobe Experience Manager Cost?

Adobe Experience Manager Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Adobe Experience Manager’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 32
Negative Social Media Mentions 4

We realize that when you make a decision to buy Digital Asset Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Adobe Experience Manager reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Adobe Experience Manager. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise

Language Support

  • English
  • Dutch
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Adobe Experience Manager pricing details?

Adobe Experience Manager Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Adobe Experience Manager’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Adobe Experience Manager?

Adobe Experience Manager fluidly integrates with other Adobe Experience Manager solutions. However, the software has limited integration with third-party applications. For more information, see the software reference materials or contact Adobe support.


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Reviewed By Jenny Chang
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