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ATX Review

ATX
Our score: 7.3 User satisfaction: N/A

What is ATX?

ATX is a premier advanced tax return preparation software. The application designed by Wolters Kluwer’s CCH Small Firm Services provides CPAs, small accounting firms, freelance accountants, and finance teams of businesses with a desktop solution that includes a library of tax compliance forms.

With ATX, businesses, entrepreneurs, and accountants can rest assured that they have access to all the necessary forms they require in order to meet regulations at all levels.

Moreover, ATX can be integrated with practice management and tax law research systems for a comprehensive software suite. This allows users to enjoy a seamless workflow in all aspects of tax management.

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Overview of ATX Benefits

Comprehensive Forms Library

With ATX, accountants have access to all the forms necessary for tax compliance. The solution has more than 7,000 forms included in its library that allows users to complete documentation with ease. This vast library also assists accountants in ensuring that they are able to cater to their clients’ or employers’ unique tax needs.

User-Friendly Interface

Users can look forward to a platform that lets them navigate through fields and between up to three forms with ease. That is because ATX is designed like traditional returns so they can utilize the software comfortably.

Interview & Checking Tools

ATX is equipped with an interview tool that walks users through every step of filing compliance forms. This ensures that they fill in all the necessary fields without making mistakes. This also lets them save time in reviewing field entries as the software automatically checks inputted data for errors and possible omissions. This way, accountants can rest assured that their forms are meticulous and compliant.

Multi-Tasking Platform

ATX supports multi-tasking for accountants that have to work in between different forms. The interface allows up to three open returns forms while dedicated page, worksheet, and form tabs that let users switch between different kinds of forms expeditiously. This allows e-filers to get more forms done and further increase their productivity.

Exceptional Support

With ATX, users can rest assured that they have access to support they need. The software has an online-based knowledge library that accountants can read whenever they encounter common technical issues. On top of that, they also receive regular newsletters, practice aids, and other productivity tools (depending on their subscribed package) that they can employ in enhancing their knowledge about the product and its uses.

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Overview of ATX Features

  • Tax Compliance Forms Library
  • Return Walkthrough
  • Errors & Omissions Checker
  • Refund Meter
  • Return E-Filing

ATX Position In Our Categories

Because businesses have distinct business requirements, it is reasonable they steer clear of settling on an all-encompassing, “perfect” software system. Still, it is futile to try to discover such application even among well-known software systems. The correct thing to undertake should be to note down the various critical factors that call for a analysis including major features, plans, technical skill ability of the employees, organizational size, etc. Thereafter, you must perform the product research exhaustively. Go over these ATX evaluations and explore each of the software systems in your shortlist in detail. Such detailed research makes sure you keep away from unsuitable apps and choose the one which provides all the benefits your company requires in sustaining growth.

Position of ATX in our main categories:

TOP 50

ATX is one of the top 50 Tax Software products

If you are interested in ATX it might also be sensible to examine other subcategories of Tax Software listed in our base of B2B software reviews.

Every organization has different needs and requires a software that can be customized for their size, type of employees and buyers, and the particular industry they are in. For these reasons, no platform can proffer perfect tools out-of-the-box. When you try to find a software system, first be sure what you require it for. Read some ATX Tax Software reviews and ask yourself do you desire basic functionality or do you want sophisticated functionality? Are there any industry-specific tools that you are seeking? Find the answers to these queries to help your search. There are plenty of elements that you need to mull over and these include your finances, particular business wants, your company size, integration requirements etc. Take your time, use a few free trials, and finally select the platform that offers all that you require to improve your organization effectiveness and productivity.

How Much Does ATX Cost?

ATX Pricing Plans:

Free Trial

ATX Pay-per-Return

$529.00

ATX 1040 Package

$669.00/one-time payment

ATX Max Package

$1,579.00/one-time payment

ATX Total Tax Office

$1,579.00/one-time payment

ATX Advantage

$3,949/one-time payment

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What are ATX pricing details?

ATX Pricing Plans:

Free Trial

ATX Pay-per-Return

$529.00

ATX 1040 Package

$669.00/one-time payment

ATX Max Package

$1,579.00/one-time payment

ATX Total Tax Office

$1,579.00/one-time payment

ATX Advantage

$3,949/one-time payment

ATX offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plans for your business:

ATX Pay-per-Return – $529.00

  • $229.00/user/annual subscription
  • $300.00/non-refundable deposit
  • Individual Returns
  • Business Returns
  • Payroll Returns

ATX 1040 Package – $669.00/one-time payment

  • 2 Concurrent User Licenses
  • All Federal 1040 Forms
  • Up to 3 Individual 1040 States
  • 72 E-File Returns Included
  • Free Software Conversions
  • Knowledgebase & Blog Access

ATX Max Package – $1,579.00/one-time payment

  • 3 Concurrent User Licenses
  • All Federal Individual Forms
  • All State 1040 Forms
  • All Business Federal, State, Specialty Forms
  • Free Unlimited E-File Returns
  • Payroll Compliance Reporting
  • Sales & Use Tax Forms
  • Free Software Conversions
  • CCH U.S. Master Tax Guide

ATX Total Tax Office – $1,579.00/one-time payment

  • 5 Concurrent User Licenses
  • All Federal Individual Forms
  • All State 1040 Forms
  • All Business Federal, State, Specialty Forms
  • Free Unlimited E-File Returns
  • Payroll Compliance Reporting
  • Sales & Use Tax Forms
  • PaperlessPLUS
  • Free Software Conversions
  • CCH U.S. Master Tax Guide
  • Practical Tax Expert Pro
  • CCH A-Line-D
  • Practice Aids & Productivity Tools
  • Online Newsletters

ATX Advantage – $3,949/one-time payment

  • 6 Concurrent User Licenses
  • All Federal Individual Forms
  • All State 1040 Forms
  • All Business Federal, State, Specialty Forms
  • Enhanced Asset Management Capabilities
  • Advanced Tax Calculations & Compliance Capabilities
  • Free Unlimited E-File Returns
  • Payroll Compliance Reporting
  • Sales & Use Tax Forms
  • PaperlessPLUS
  • Product Offers & Discounts
  • Free Software Conversions
  • CCH U.S. Master Tax Guide
  • Practical Tax Expert Pro
  • CCH A-Line-D
  • Practice Aids & Productivity Tools
  • Online Newsletters

Wolters Kluwer offers a free one-on-one demo and evaluation for ATX. To learn more, contact the software vendor via phone, email, or web form.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you choose to get a Tax Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to discover if the actual users and enterprises that purchased it are genuinely happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ATX reviews across a vast range of social media sites. The data is then displayed in an easy to understand form indicating how many customers had positive and negative experience with ATX. With that information at hand you should be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ATX?

ATX can integrate with practice management and tax law research systems.

ATX User Reviews

ATX average rating:

Average score
3.2/5 (5 user reviews)
3/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Write your own review of this product

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The most favorable review

Sally Lyon

PROS: The product was easy to use, there were some problems with the links between forms. I used this product for about 10 years.

CONS: The product is expensive if the amount of returns prepared is small. I do between 40-50 returns a year. When I switched to a different software this year (2017 return prep), I was locked out of the software even though I had paid full price and unlimited use for 2016. I think this is unethical.

Reviewed 4 years ago

Read full review >

The least favorable review

aleksandr tenenbaum

PROS: easy to use, not expensive, good customer service,

CONS: The company does updates without warning.. You can lose all entered information. A few years ago there was a warning: 'Please save your data due to the update of the program". Now the program is just closes without warning. I managed to find a way to save data before the program closes but sometimes it does not work and I lose data. It is frustrating beyond explanation. Too much of the clients' data is already there. Otherwise, I would have switched the software. I am so frastrated.

Reviewed 2 years ago

Read full review >

More reviews from 5 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

I am a user since 1999. The company is getting worse and worse every year.

Read full review >
aleksandr tenenbaum
1/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 31.08.2023 Company Size: N/A Industry: N/A

PROS: easy to use, not expensive, good customer service,

CONS: The company does updates without warning.. You can lose all entered information. A few years ago there was a warning: 'Please save your data due to the update of the program". Now the program is just closes without warning. I managed to find a way to save data before the program closes but sometimes it does not work and I lose data. It is frustrating beyond explanation. Too much of the clients' data is already there. Otherwise, I would have switched the software. I am so frastrated.

What do you think about this review?

Great Poor

using this software since 2001

Read full review >
aleksandr tenenbaum
2/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.07.2023 Company Size: 1-10 Employees Industry: N/A

PROS: Easy to use, I use it only for business customers.

CONS: Technical issues.

What do you think about this review?

Great Poor
Show More User Reviews (5)

Software is good, customer support is GARBAGE

Read full review >
Anonymous Reviewer
3/5

Overall impression

1/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 24.03.2022 Company Size: 1-10 Employees Industry: Executive Office

PROS: It's forms driven, which I am trained in. As a tax professional, I needed something that was forms driven.

CONS: The customer service on ALL FRONTS has been horrible. I started a new job in late February and tried to get info on this product. I could not just call someone, I had to submit a request for a callback..TWICE...then the sales guy called and dropped the ball multiple times over the next week making me chase him down. More balls dropped after the demo and chasing by me ensued again. I should have earned the commission, not my rep. Once the product was downloaded, I was not charged properly and had to chase down assistance again via calls and emails before I could begin processing via their pay per return service. Was told this was an issue with all recent sales. Trying to get support thereafter for other issues was impossible. I tried calling and was hung up on after a 5 min. discussion with no callback from the tech. I tried to send a support ticket and the system gave me a fatal error. I tried doing a Live Chat and was pushed around and then disconnected - I even said I was afraid of being pushed around FOR THAT REASON. I saved the chat script to prove I'm not going insane. After all of these issues, I reached out to my sales guy for help and he ignored me. Thanks Kennith.

What do you think about this review?

Great Poor

ATX Software – Ideally a great software, but has major flaws.

Read full review >
Anonymous Reviewer
3/5

Overall impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 22.07.2021 Company Size: 1-10 Employees Industry: Accounting

PROS: The user interface of ATX is wonderful. I love the ease of preparing tax returns and sharing it with my team for review. The back up feature is simplified compared to many other desktop software. Also the integration of the research tool (CCH AnswerConnect) into the software was a huge plus.

CONS: The back end of the software does not work as intended. You can not efile the returns without the EFIN, as with other software. The process to update the EFIN took us 3 months, despite submitting it the way the software provider suggested. I have used other products in the past, like Drake (Desktop) and ProConnect (Online). The EFIN was updated properly, allowing us to efile with 24-48 hours. The turn around time for ATX is unacceptable compared to it's competitors.

What do you think about this review?

Great Poor

Very good experience until I switched to a different software.

Read full review >
Sally Lyon
4/5

Overall impression

3/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 25.05.2021 Company Size: 1-10 Employees Industry: Accounting

PROS: The product was easy to use, there were some problems with the links between forms. I used this product for about 10 years.

CONS: The product is expensive if the amount of returns prepared is small. I do between 40-50 returns a year. When I switched to a different software this year (2017 return prep), I was locked out of the software even though I had paid full price and unlimited use for 2016. I think this is unethical.

What do you think about this review?

Great Poor
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ATX user reviews

I am a user since 1999. The company is getting worse and worse every year.

Read full review >
aleksandr tenenbaum
1/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 31.08.2023 Company Size: N/A Industry: N/A

using this software since 2001

Read full review >
aleksandr tenenbaum
2/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.07.2023 Company Size: 1-10 Employees Industry: N/A

Software is good, customer support is GARBAGE

Read full review >
Anonymous Reviewer
3/5

Overall impression

1/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 24.03.2022 Company Size: 1-10 Employees Industry: Executive Office

ATX Software – Ideally a great software, but has major flaws.

Read full review >
Anonymous Reviewer
3/5

Overall impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 22.07.2021 Company Size: 1-10 Employees Industry: Accounting

Very good experience until I switched to a different software.

Read full review >
Sally Lyon
4/5

Overall impression

3/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 25.05.2021 Company Size: 1-10 Employees Industry: Accounting
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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