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AuditShipment Review

AuditShipment
Our score: 8.1 User satisfaction: 100%

What is AuditShipment?

AuditShipment is a highly efficient shipping invoice auditing tool made possible by the combination of advanced AI technology and real-world logistics expertise. Powered by a homegrown algorithm, it is designed to help businesses that widely use shipping and carrier services minimize costs and losses incurred from invoicing errors and delivery issues. 

Utilizing a proprietary algorithm, AuditShipment has the ability to perform a thorough audit of shipping invoices. This allows you to find errors regardless of the complexity or uniqueness of various shipping companies’ invoicing systems. You can also use AuditShipment to conduct service-level audits to identify delivery delays that can qualify you for refunds. This tool also features real-time tracking of shipments across 50 global carriers. As a result, you can opt not to use a separate tracking program.

AuditShipment integrates with major shipping companies, including FedEx, UPS, USPS, DHL, and TNT. You can seamlessly integrate your shipping service providers with AuditShipment in less than 30 seconds. Taking advantage of this cloud-based tool requires little to no effort. What’s more, it has a unique pricing scheme where users do not pay anything upfront. AuditShipment only charges after a successful refund recovery.

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Overview of AuditShipment Benefits

AuditShipment aims to serve as an extended logistics arm to small to large ecommerce businesses. To do that, it offers several benefits that combine convenience and efficiency.

Thorough service-level audits

Service failures are commonplace in the logistics and supply chain industry. From late deliveries to lost packages, there are various ways a shipping company can fail to give you a five-star service. However, without proper, timely, and thorough auditing, these issues may escape your scrutiny.

AuditShipment can identify shipping delays caused by problems on the carrier’s end. These service-level errors qualify you for refunds, as mandated by the Guaranteed Service Refund policy that logistics companies such as FedEx, UPS, and DHL recognize. With AuditShipment’s automated refund recovery feature, you can save on shipping expenses.

Automated invoice-level audits

Aside from problems directly associated with order fulfillment and delivery, you may also be faced with costly errors related to shipping invoices. Many shipping companies use complex invoicing systems. Because of this, manually auditing your invoices can prove counterproductive. Besides spending so much time doing it, you may not be able to catch crucial errors, especially if you’re looking at hundreds of invoices.

AuditShipment is designed to take that task from your hands. Through its AI-powered algorithm, shipping invoice errors are effectively detected, allowing you to dispute them with the concerned shipping carrier. Some of the invoice errors that AuditShipment can flag are excessive or miscalculated fuel surcharges, address correction surcharges, and delivery area surcharges. 

Comprehensive tariff rate analysis and discount benchmarking

AuditShipment also lets you verify whether the applied shipping rates on your deliveries actually match the initially agreed-upon tariff rates. If they don’t, then you can also dispute this with the shipping company.

Furthermore, if you suspect that the shipping carrier gave your competitor a bigger discount compared to you, AuditShipment can show you a data-backed analysis of discount rates and trends across the industry.

Real-time shipment tracking

As AuditShipment can be integrated with 50 carriers from all over the globe, you can track your shipments using a single platform. At the same time, you can also choose to set up custom delivery notifications to your customers. This lets you provide more personalized customer service.

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Overview of AuditShipment Features

  • Automated shipping service and invoice audits
  • AI-powered analytics
  • Automated refund recovery
  • Function-specific reports
  • Logistics analytics
  • Shipping tariff and discount comparisons
  • Shipping rate analysis
  • Shipping carrier performance assessments
  • Shipment tracking and monitoring
  • Single-click lost shipment reporting

What Problems Will AuditShipment Solve?

Problem #1: Saving shipping costs effortlessly

Dan, the logistics manager of a designer clothing label spends an inordinate amount of time in applying for refunds from FedEx. Despite his effort, he still misses out on 50% of eligible refunds. With less than 2-minute integration process, AuditShipment recovers every potential refund. Now Dan focusses on more important aspects of his job such as crafting a smart shipping strategy.

Problem #2: AI-audit for invoices

Andrea, the finance operations manager of a leading electronics retail store, is never sure if they are paying the right shipping price to UPS. The sheer number of invoices they receive in a single week makes it impossible for her to track their shipping expenditure. Tools like Excel fail her. The advanced algorithms created by AuditShipment processes 100,000 shipments within a few minutes. Andrea no longer second-guesses their shipping payment.

Problem #3: Last-mile delivery insights

Mike, eCommerce manager of freight forwarding company spends all his time coordinating between customers and delivery partners. He is hounded by WISMO (Where is my order) anxiety call 24/7. AuditShipment’s real-time tracking helps him stay on top of all shipment statuses at all times.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

AuditShipment Position In Our Categories

Keeping in mind businesses have particular business needs, it is only reasonable that they avoid getting an all-in-one, ”best” software product. Needless to say, it would be hard to stumble on such a software system even among widely used software products. The efficient thing to undertake would be to shortlist the various critical functions which entail scrutiny including essential features, pricing, technical skill capability of staff members, company size, etc. Then, you should do your research exhaustively. Have a look at some of these AuditShipment evaluations and check out the other software programs in your list in detail. Such detailed research guarantee you steer clear of unsuitable software products and subscribe to the system which delivers all the aspects your company requires.

Position of AuditShipment in our main categories:

TOP 20

AuditShipment is one of the top 20 Distribution Software products

TOP 200

AuditShipment is one of the 200 eCommerce Platforms products

Since each organization has specific business wants, it is prudent for them to refrain from seeking a one-size-fits-all ideal software system. Needless to say, it would be pointless to try to find such an app even among popular software solutions. The smart thing to do would be to jot down the various essential aspects that need consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some AuditShipment eCommerce Platforms reviews and investigate each of the other apps in your shortlist in detail. Such comprehensive research can make certain you reject ill-fitting platforms and zero in on the solution that presents all the aspects you need for business success.

How Much Does AuditShipment Cost?

AuditShipment Pricing Plans:

Free Trial

Basic

Free

Standard

30% of Recovered Refund Amount

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What are AuditShipment pricing details?

AuditShipment Pricing Plans:

Free Trial

Basic

Free

Standard

30% of Recovered Refund Amount

Available plans:

Basic – Free

  • Audit and track up to 50 shipments per month
  • Get free monitoring reports
  • Integrate one carrier
  • Access 30-day-old historical data

*Does not include refunds recovery 

Standard – 30% of Recovered Refund Amount

  • Enjoy automated refunds recovery
  • Integrate multiple carriers
  • Track unlimited shipments
  • Get delivery performance reports
  • Acquire in-depth shipment analytics
  • Access 365-day-old historical data

User Satisfaction

Positive Social Media Mentions 14
Negative Social Media Mentions 0

We realize that when you choose to purchase a eCommerce Platforms it’s important not only to learn how experts score it in their reviews, but also to find out whether the real people and businesses that bought it are indeed happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and AuditShipment reviews across a vast range of social media sites. The data is then presented in a simple to digest way indicating how many customers had positive and negative experience with AuditShipment. With that information at hand you should be ready to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for AuditShipment?

AuditShipment can be integrated with 50 carriers, including:

  • FedEx
  • UPS
  • USPS
  • DHL
  • TNT
  • Canada Post
  • UK Mail
  • Royal Mail
  • Purolator
  • Canpar

It also supports integration with ecommerce platforms, such as:

  • Shopify
  • ShipStation
  • 3dCart
  • BigCommerce
  • Stamps
  • Miva
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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