Avangate Review

PROS: Avangate offers great support and fast evolving APIs, flexibility and excellent reporting. Everything you need is in one place/system. The implementation of the system is responsive and its support team is supportive and always ready to help. I was amazed how the API meets our needs with its sophisticated integrations and how it fits with our back end.

CONS: We had some issues with the lack of some tools that we needed for the test environment, but they fixed the issue and implemented great tools for this purpose.

PROS: With Avangate we can easily set prices for different currency, volume purchase. We are able to organize reports and to separate various software programs to different groups. We can easily manage interface templates and the promotion options. We use the multilingual shopping cart so we can sell the software in different countries. I love the integration with Google Analytics code, because we are allowed to keep track of sales and to figure out why some sales increase and other decrease. Great solution for medium and small-sized software companies.

CONS: They could implement user manuals for different languages.

PROS: With Avangate we have flexible, easy to use and intuitive platform that meets our needs. Because of its flexibility the implementation is effortlessly. Its support service understands our business needs and they respond quickly to our requests and questions. The service is constantly improved, because of the fact that they add new features and technologies. I have to say that they have improved the API’s functionality.

CONS: This program is great and therefore I don’t have any complaints.

PROS: They offer monetization platform. One of the worst out there, but they are all the same at teh bottom line.

CONS: They charge flat, irresponsible and careless about any litigation. They just throw in a few lawyers and rely on you giving up the claim.

PROS: Being an international software vendor, we like the ability to sell our software online in different countries with different currencies, with languages support that is used by our customers. The interface is straightforward to use with useful features. We spent little more money to get our SalesForce integration set up, but it was reasonable. We have never regretted that we move to Avangate, because it cut our costs dramatically and wound up with new opportunities. Before Avangate, we were investing in various e- commerce implementations.

CONS: It supports only software, but not hardware device that we sell as an accessory to our management’s classroom software. We would like full responsive shopping cart design option, because it is very limited. Because of Avangate being based in Europe, the banks add extra charges to customer credit cards. Even though they were able to fix that problem, but it took awhile to get through the right people.

PROS: Avangate covers all SaaS ecommerce needs, it is easy to set up and it is very intuitive software. We didn’t have to spend time for learning how to set up and use the program. We have focused on our product and our customers. This software helps us to grow faster.

CONS: We had some tools that we needed for the work-arounds, and we finally managed to pull through the scenario we needed, thanks to their tech support, they are really helpful.

PROS: I like its customizability and ease of implementation. Avangate allows us to integrate it with our licensing system and to customize the checkout pages the way we want. The affiliate management platform helps you to start doing marketing right away. The Avangate’s support service is very responsive and always willing to help.

CONS: There is nothing that I dislike about the service. All I can think of is its price, but on the other hand you get this product with great set of features, so at the end it is worth the price.

PROS: We use Avangate from the very beginning when only few vendors knew about this product. They offered great proposal and we couldn’t refuse. I have to say this is the best decision we have ever made for our ecommerce platform. Our platform is very flexible and more functional now. Its features are great optimization tools, they are great for customizing shopping carts and MyAccount. The program provides great reporting system and affiliate management. We have created trustful and beneficial relationships.

CONS: Their support team answers the request in a day, they are not quick in responding.

PROS: Avangate is reliable, easy to set up and flexible solution that meets all our needs. These are the most important characteristics of Avangate. Also, it offers exceptional and customer oriented attitude, and provides great set of what you need to achieve your business goals. It offers tools that your customers will love to receive from you.

CONS: They constantly improve the software and updating new and useful features. There is nothing to dislike.

PROS: This product is easy to use and allows easy access for the services. We use Avangate for Affiliate Porgrams and management, and we are very satisfied with its services. When a customer purchase a product via affiliate link we get email notification immediately. Other programs I have used in the past required me to log-in in order to view this kind of statistic.

CONS: The process of loggin in in the website is not as cleas as the logging in to the affiliate portals. To be more precise, whenever I click the login button I get an error message that the email I use doesn’t exist, at first this was very frustrating and confusing but at the end I realized that I needed to login to affiliate portal. They need to insert a note in the login page.

PROS: The clients that we have are from every place in the world which means that they are using different currencies and payment methods, and of course different languages. That means that the VAT procedures for the clients are becoming complicated by time and the time spent for it increases. Avangate takes care of everything and after a core research, it seems that it is the only service tailored for the needs of the EU based companies (and most gateways are US based). We have different sites like ArabicOnline, LearnOasis and Arabiya.de, and Avengate takes care for all of them. Support is fast and effective too and our clients have not had any problems with the gateway.

CONS: Some of the back office GUI could be more easy to use. Technically, it misses the third- party integration into major CMS.