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Azuga Review

Azuga
Our score: 8.0 User satisfaction: 97%

What is Azuga?

Azuga is a solution for managing your fleet and can be used by companies to monitor history of maintenance, boost customer service, and improve vehicle safety. Top features of the app include data analytics, asset management, insurance telematics, and fleet tracking. It is utilized by companies in a range of industries include the public sector, emergency response, healthcare, hospitality, transportation, manufacturing, and construction.

Azuga lets you track, gauge, and prevent dangerous driving habits and minimize accident instances. The app applies a remote system that rewards safe driving practices using card scores for drivers based on criteria such as speeding, acceleration, idling, and braking. This gives you comparative performance of drivers and recognizes the top ones. The system also provides GPS capability so you’ll know at all time where your vehicles are.

Azuga provides technology to prevent driving distractions including calling or texting while behind the wheel. It likewise provides dashboards and reports on maintenance and repair schedules to save on costs as well as asset tracking functionality to help in vehicle dispatching, optimize cycle times, and boost productivity.

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Overview of Azuga Benefits

Azuga’s other key features include getting rid of wasted mileage to conserve fuel, preventing unauthorized vehicle usage, and complying with federal laws. In addition, it offers APIs for seamless integration with ERP systems and external apps, and mobile accessibility via native apps for iOS and Android devices.

Tracking vehicle speed is done by a feature called “SpeedSafe” which provides managers with alerts whenever drivers do not follow required speeds on school and residential zones, and local streets. Azuga is able to capture and tag data on different points for every trip including idle times, locations, total stops, start points, destinations, distances, and speeds.

The system inhibits the unauthorized vehicle use by allowing managers to put in parameters and receive automated notifications when company vehicle is not permitted for use. The platform offers features to save on fuel such as helping drivers locate gas stations that are nearest and reporting transactions every time a fuel card is used. Furthermore, the system provides recognition capabilities for occupants, enabling quick identification by managers on status of drivers and who is using what vehicle at any given time.

Fleet Tracking

Thousands of fleets of all sizes and types use Azuga to save money, improve service levels, and boost safety.

Government Telematics

Many states in the US are exploring intelligent funding of transportation infrastructure with Azuga’s turn-key solutions.

Insurance Telematics

Commercial auto insurers are using Azuga to accurately and easily assess the true risk of the drivers covered in their commercial fleet portfolio.

Data Science

The app’s robust analytics platform analyzes rich data on fleet activity obtained from millions of trips and billions of data points.

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Overview of Azuga Features

  • Alerts / escalation
  • API
  • Automatic reminders
  • Automatic time capture
  • Compliance management
  • Custom forms
  • Customizable reporting
  • Dashboard creation
  • Driver management
  • Employee reward programs
  • Event logs
  • Fuel management
  • Gamification
  • GPS
  • Location tracking
  • Maintenance tracking
  • Mileage tracking
  • Physical asset tracking
  • Retention management
  • Reward distribution
  • Risk alerts
  • Risk assessment
  • Route management
  • Route optimization
  • Routing options
  • Safety management
  • Scorecards
  • Vehicle information
  • Vehicle tracking

Azuga Position In Our Categories

Knowing that businesses have particular business wants, it is logical that they steer clear of picking an all-in-one, ”best” software. Still, it is nearly futile to come across such application even among branded software systems. The right step to undertake would be to spell out the numerous critical aspects which demand examination such as major features, packages, skill aptitude of staff, business size, etc. Next, you must conduct your product research systematically. Read these Azuga analyses and scrutinize each of the applications in your shortlist more closely. Such detailed research guarantees you keep away from unfit applications and subscribe to the system that offers all the tools your company requires.

Position of Azuga in our main categories:

TOP 200

Azuga is one of the top 200 Business Process Management Software products

TOP 50

Azuga is one of the 50 Fleet Management Software products

There are popular and widely used applications in each software group. But are they necessarily the best fit for your organization’s unique needs? A market-leading software product may have thousands of customers, but does it provide what you need? For this reason, do not blindly invest in popular systems. Read at least a few Azuga Business Process Management Software reviews and consider the elements that you desire in the software such as the fees, main tools, available integrations etc. Then, select a few systems that fit your requirements. Check out the free trials of these apps, read online comments, get clarifications from the vendor, and do your investigation systematically. This exhaustive research is certain to assist you find the best software platform for your firm’s unique requirements.

How Much Does Azuga Cost?

Azuga Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Azuga pricing details?

Azuga Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Azuga offers enterprise-grade vehicle tracking for less than 85¢ per day per vehicle and a lifetime warranty for all the devices you purchase. There are no upfront hardware costs as you don’t need to worry about buying devices up front. Every device is bench-tested before it is shipped and warrantied for life. Contact the vendor for more enterprise pricing details, and get a custom quote for your business.

User Satisfaction

Positive Social Media Mentions 112
Negative Social Media Mentions 3

We know that when you decide to purchase a Business Process Management Software it’s vital not only to see how experts evaluate it in their reviews, but also to find out if the actual clients and businesses that purchased these solutions are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Azuga reviews across a broad range of social media sites. The data is then presented in an easy to digest form showing how many clients had positive and negative experience with Azuga. With that information at your disposal you should be prepared to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Azuga?

Azuga offers APIs for seamless integration with third-party systems and ERP applications.

Azuga User Reviews

Azuga average rating:

Average score
2/5 (2 user reviews)
2/5

Overall impression

3/5

Customer Support

2/5

Value for Money

2/5

Ease of Use

Write your own review of this product

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The most favorable review

David Chamberlain

PROS: ODB connection with engine diagnostics is a great feature when the modules functioned. They failed frequently with my older trucks. Other features are standard GPS tracking including speeding violations.

CONS: Does not work well with trucks that have modified wiring for snow plowing. My trucks all have snow plows and on some of them that appears to cause the units to fail. Azuga attempted to solve this problem by rotating new units to my vehicles but they continued to fail. When I was forced to cancel the service Azuga charged me for early termination.

Reviewed 4 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: If it worked and you never had to talk to anyone, it would be great.

CONS: Poor customer service. Had lots of issues, email and email, would wait weeks for a response. Asked to have someone come out to help us get through the issues, waited 3+ weeks for someone to come from Vegas to Arizona. Issues never changed, still am waiting for a response to questions I have.

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

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Latest
  • Latest
  • Most useful
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  • Most negative

Horrible experience, no one at Azuga cares

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.11.2021 Company Size: 11-50 Employees Industry: Construction

PROS: If it worked and you never had to talk to anyone, it would be great.

CONS: Poor customer service. Had lots of issues, email and email, would wait weeks for a response. Asked to have someone come out to help us get through the issues, waited 3+ weeks for someone to come from Vegas to Arizona. Issues never changed, still am waiting for a response to questions I have.

What do you think about this review?

Great Poor

Service works well in new trucks, did not work well in my older plow trucks.

Read full review >
David Chamberlain
2/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.05.2021 Company Size: 11-50 Employees Industry: Facilities Services

PROS: ODB connection with engine diagnostics is a great feature when the modules functioned. They failed frequently with my older trucks. Other features are standard GPS tracking including speeding violations.

CONS: Does not work well with trucks that have modified wiring for snow plowing. My trucks all have snow plows and on some of them that appears to cause the units to fail. Azuga attempted to solve this problem by rotating new units to my vehicles but they continued to fail. When I was forced to cancel the service Azuga charged me for early termination.

What do you think about this review?

Great Poor
Show More User Reviews (2)
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Azuga user reviews

Horrible experience, no one at Azuga cares

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.11.2021 Company Size: 11-50 Employees Industry: Construction

Service works well in new trucks, did not work well in my older plow trucks.

Read full review >
David Chamberlain
2/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.05.2021 Company Size: 11-50 Employees Industry: Facilities Services
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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