bestPT Review

Our score: 6.1 User satisfaction: 80%

What is bestPT?

bestPT is a web-based practice management solution and an electronic health records system designed for physical therapy clinics and practices of all sizes. Comprehensive, yet easy to use, this software has the objective of helping physical therapists reduce costs and increase profits, improve productivity, eliminate causes of mistakes, and deliver a consistent patient experience. bestPT offers patient scheduling, billing, and documentation that are integrated with the practice workflow features of the software.

Furthermore, bestPT provides a physical therapy office billing solution which allows users to process and collect payments faster. It includes a built-in claims processing system that lets them review claims before submission, manage denials, and follow up on underpaid insurance claims. bestPT also offers an integrated billing service through the personalized support of a billing team.

With its document management system, users will be able to generate compliant documentation notes. Last but not the least, they can track the overall performance of their practice by viewing statistics such as backlogs, no shows, cash payments, and insurance collection.

Overview of bestPT Benefits

Built-In Automated Claims Auditing And Checking

bestPT offers an array of reliable features that are built to give users control over their billing processes as well as their revenues. bestPT has a claims management feature which enables users to automatically process and submit claims.

In addition, users will be able to review claims before they submit them to insurance payers or health plan sponsors. As they check claims for any errors, the software lets them access and apply 1.5 million quality assurance rules, making the software one of the most accurate billing solution in the healthcare industry. When there are underpaid insurance claims, users can quickly follow up on them. Denied claims can also be managed smoothly using the software.

Revenue Cycle Management

The physical therapy billing software features a revenue cycle management system which assists users in tracking how they generate revenues for their practice. This includes the ability to monitor and manage patient no shows, unsigned notes, and unbilled appointments.

Physical Therapy Billing Service

To help users manage their billing processes and deal with the challenges confronting most physical therapy clinics and practices, bestPT provides them with the option to work with its expert billing team. This team offers a personalized service and live support.

EHR System With Inline Design

One of the most outstanding features that users can find in bestPT is its electronic health records system that has an inline design. Thus, they will be able to transition from one document or page to another. For instance, they can seamlessly transition from the patient’s clinical notes to demographics or billing.

Fast And Compliant Documentation

bestPT is equipped with a document management system that makes users prepare documentation and SOAP notes quickly and accurately.

With bestPT, users will be able to choose between two methods of entering information into documents;  and they can even combine both methods if they want. They can input data or information by free typing throughout the note or clicking option buttons and drown down boxes.

To speed up the process of creating documents and notes, the document system of the software is built with alerts, hints, and suggestions. Aside from increasing efficiency, this feature helps user comply with the documentation requirements in the industry.

Practice Management

bestPT provides users with the capability to assess the performance of their practice or clinics through the aid of statistics and metrics. Interestingly, the software uses radar charts so they can track and evaluate key areas of their practice. Thus, they will be able to view the total number of appointments they billed, payments they collected, claims they submitted, their new patients, no shows, and more.

Also, the software has a backlog tracking feature, which lets them view all their backlogs in a centralized tracking system. As a result, they can eliminate their backlogs, improve cash flow, as well as deliver quality patient care.

Overview of bestPT Features

  • Physical Therapy Billing
  • Practice Workflow Integrated With Billing, Scheduling, And Documentation
  • Automated Claims Processing
  • Built-In Quality Assurance
  • Claim Denial Management
  • Automated Follow Up
  • Revenue Cycle Management
  • Dynamically Generated Documents
  • Multiple Styles Of Documentation
  • Integrated Transcription
  • Compatible With Voice Recognition Software
  • Inline Design For Seamless Transition
  • Individualized Patient Documentation
  • Speedy And Compliant Notes
  • Subtle Hints, Vibrant Alerts, And Suggestions
  • Security And HIPAA Compliant
  • Practice Management
  • Monitor Overall Performance
  • Backlog Tracking
  • Task Manager Console

bestPT Position In Our Categories

Keeping in mind companies have their own business-related wants, it is practical they avoid getting a one-size-fits-all, ideal software system. Nevertheless, it would be futile to come across such an app even among branded software systems. The practical step to undertake is to tabulate the various critical functions that require consideration such as major features, price plans, technical skill levels of the users, company size, etc. Then, you must conduct your product research comprehensively. Go over these bestPT reviews and scrutinize each of the software options in your shortlist more closely. Such comprehensive research ensures you keep away from mismatched apps and buy the one that includes all the tools your company requires for success.

Position of bestPT in our main categories:

TOP 100

bestPT is one of the top 100 EHR Software products

TOP 100

bestPT is one of the 100 Medical Practice Management Software products

If you are interested in bestPT it could also be sensible to investigate other subcategories of Medical Practice Management Software collected in our base of B2B software reviews.

Since each enterprise has particular business requirements, it is sensible for them to abstain from searching for a one-size-fits-all faultless software solution. Needless to say, it would be pointless to try to find such an app even among popular software applications. The smart thing to do would be to catalog the various vital elements that require consideration such as main features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some bestPT Medical Practice Management Software reviews and look into each of the other apps in your shortlist in detail. Such exhaustive groundwork can make certain you discard ill-fitting applications and select the app that offers all the features you require for business success.

How Much Does bestPT Cost?

bestPT Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

bestPT offers in-house, full service, and franchise pricing plans for private practices, and multi-site or multi-specialty clinics. Please contact the company for more enterprise pricing details, and get your quote.

User Satisfaction

Positive Social Media Mentions 8
Negative Social Media Mentions 1

We realize that when you make a decision to buy Medical Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and bestPT reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with bestPT. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are bestPT pricing details?

bestPT Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

bestPT offers in-house, full service, and franchise pricing plans for private practices, and multi-site or multi-specialty clinics. Please contact the company for more enterprise pricing details, and get your quote.

What integrations are available for bestPT?

bestPT supports the following integrations:

  • WebPT
  • Infusionsoft
  • Constant Contact

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Reviewed By Louie Andre
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