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NetSuite ERP Review

NetSuite ERP
Our score: 9.6 User satisfaction: 99%

What is NetSuite ERP?

NetSuite ERP is a complete, scalable cloud ERP solution targeted at high-growing, mid-sized businesses and large enterprises. It automates front- and back-office processes including: financial management, revenue management, fixed assets, order management, billing, and inventory management. In such way, it provides the entire organization from the top management to the key clerical staff a customizable view of key performance indicators and reports for their role.

What makes NetSuite ERP a leader in its industry is the smartly executed combination between financial management operations and built-in business intelligence, thanks to which companies make data-driven and well-informed decisions. The platform also excels in accelerating order-to-cash processes with a robust and well-connected order management suite, where each sales and fulfillment operation is tied to pricing. NetSuite will also surprise you with best-in-class production management features and leverage full visibility into your production workflows, so that you can place products on the market efficiently and in time.

Warehouse administration is another distinctive advantage, as you can manage your inventory end-to-end, and have fulfillment data updated on a regular basis. The best part of the process is that NetSuite ERP manages all your inbound/outbound logistics while reducing the total cost of ownership. In the meantime, it will also make your procure-to-pay processes more accurate, and make sure you’ve optimized the value of your human capital with integrated HCM features.

The same as other NetSuite products, the compact ERP suite comes with a very flexible pricing scheme, where each user gets a package tailored to his exact needs. It will support your growth efforts on a price you can afford, and work seamlessly with all other products in your productivity suite to minimize your software investments. Before you make a decision, you can also subscribe for a free product tour and examine first-hand what this product can do for you.

NetSuite ERP is a developer hosted, cloud-based ERP platform that is offered as a software-as-a-service (SaaS). In fact, it is touted as the “the world’s most deployed cloud ERP solution” as it is utilized by more than 16,000 enterprises in 160+ nations.

NetSuite provides ERP management functionality to support the needs of finance, HR, sales, operations, and service departments. This application offers a host of benefits including enhanced employee productivity via cross-departmental system integration and software automation. It presents real-time data visibility which helps in smarter decision making.

With NetSuite ERP, you can reduce technology support expenses by outsourcing application hosting and eliminating the costs of investing in dedicated server hardware. Plus, you can deploy self-service B2B business portals to enable effortless supplier and customer collaboration, thereby improving business partner relationships. Finally, the software offers a suite of application development and configuration tools that give you the flexibility to support growing, business-specific requirements.

Overview of NetSuite ERP Benefits

Billed the world’s no. 1 Financial Management solution

NetSuite accounting software is used by thousands of companies for their accounting needs, such as: financial close; strong expense management; streamlined and auditable revenue management; and complete real-time visibility of critical information related to the company’s financial performance. At the same time, NetSuite accounting software integrates seamlessly with other NetSuite software like order management, inventory, CRM, and e-commerce functions.

Complete visibility of your supply chain

Get a complete set of inventory management, manufacturing, and purchasing features for a more efficient supply chain that delivers an end-to-end, procure-to-pay process. Likewise, get an insightful, real-time look at key supplier, inventory and procurement indicators. Other notable features of this module include: self-service capabilities for partners; and improved collaboration between vendors and customer throughout the supply network.

Fast track quote-to-quote process

Manual data input not only slows your operations down; it also increases the chances of mistakes in computations. By using NetSuite ERP’s order and billing management module, you can easily bring your sales, finance, and fulfillment operations together for a more efficient workflow. In turn, you can improve quote accuracy, reduce billing mistakes, and reinforce revenue recognition. Moreover, you can accelerate the order-to-cash process by automating your approval, invoicing, and payment management responsibilities.

Streamline fulfillment flow and keep customers happy

Customer, order, invoice, and shipping information are centralized to help reduce fulfillment errors and avoid costs of reconciling shipping information. This module integrates with top shipping carriers (ex. FedEx and UPS) to help you manage your shipping needs, such as updated shipping rates and order processing costs, within NetSuite.

Accurate revenue recognition management

Comply with accounting standards and generate timely financial reports with this module. NetSuite’s revenue recognition management allows you to calculate and create accurate financial statements for both product and service sales transactions occurring either on a single point in time or across various milestones.

Financial planning helps you achieve goals

This module helps you keep tab of the company vision, while providing flexibility that addresses the changing business landscape to ensure your company stays profitable. Some of the capabilities include: “what-if” financial modeling features to aid in budgeting and forecasting; evaluation of various financial scenarios to set annual targets more accurately; and analysis of gap between actual and projected results to manage expectations.

NetSuite has a robust financial planning foundation. It offers unlimited database capabilities which allow you to easily perform advanced project accounting. You can go beyond spreadsheets and execute custom, system-wide queries based on any type of criteria. Custom reports and customizable templates give you real-time access to all the data in the system. This enables you to generate unlimited what-if scenarios underscoring NetSuite ERP’s prowess as a robust financial planning solution.

Optimize your employees’ capabilities

NetSuite Human Capital Management allows you to maximize your key people’s productivity, while keeping down the cost of managing them. Likewise, the module adapts to your organization’s growth by offering cost-effective, flexible solutions to scale up a growing, diverse, or dispersed workforce.

Get the most out of your recurring revenue streams

This module integrates your front- and back-office workflow for a subscription-based revenue model. It allows you a complete, up-to-date view of customer information and interactions, which will help you retain customers better and ensure continuous business growth.

Make more informed and entirely data-driven decisions

NetSuite ERP also comes with built-in business intelligence features, and associates those to your financial and production management data for maximum accuracy. You can use it to turn numerical data into high-quality visual analytics, and monitor the health of your business at any point of time. You can pull off a variety of reports and actionable insights, and create custom data summaries.

Grows side-by-side with your business

What makes NetSuite ERP one of the most desired systems of its kind is scalability, having in mind that it was developed to support your growth, and that its functionality is fully configurable and expandable upon need. You can add and customize functions with ease, up until you leverage an end-to-end business management system that eliminates all need to invest in third-party solutions.

Won’t be painful to afford

NetSuite ERP is a quote-priced system, which means that each client gets a price tailored exactly to their needs. For more details, contact the sales team. A free product tour is also available, so that you can examine the features before making a purchase.

Excellent dashboards

NetSuite’s top notch dashboards are an indicator of its thoroughness and flexibility. It provides numerous customizable screen layouts that can be configured for particular company roles. Employees can personalize their dashboards if permitted by the administrator.

The real-time dashboards help you analyze and report the system data, and track Key Performance Indicators (KPIs) such as your account balances and the number of outstanding bills or invoices. In short, they enable a company to evaluate performance versus their organizational goals. The dashboards also assist in dealing with routine details by providing reminders of deadlines, calls, meetings etc.

Top notch ERP functionality

NetSuite’s ERP functionality begins with simple financial management tasks but it accommodates more such jobs compared to its competitors. The basic configuration presents detailed transaction forms and record formats that accounting staff can utilize for their tasks.

The advantage is you can pay bills, create invoices, and submit purchase orders. On top of that, you can provide timely and accurate product delivery to your customers as you will be aware of the number of stocked widgets and thus can streamline the shipping procedure. You can also track expenses and time, manage documents, generate reports, and maintain precise records of your engagements with contacts. For payroll, you need to register with an integrated partner.

Perform advanced tasks

NetSuite ERP goes far beyond basic bookkeeping. On top of multi-currency capability, it can comply with numerous international accounting standards. Plus, it can manage your entire fixed asset lifecycle. It not only helps you track income and expenses, but also facilitates advanced revenue recognition management. With this software, you can go beyond merely tracking inventory as it effortlessly handles the whole supply chain. Finally, you can automate routine, rules-based workflows, where possible, to enhance efficiency and productivity.

Overview of NetSuite ERP Features

Accounting
  • Order-to-Cash
  • Audit Trail Visibility
  • Procure-to-Pay
  • Tax Management
Fixed Asset Management
  • Flexible Depreciation Management
  • Workflow Management
  • Fixed Asset Roll forward
  • Integrated Financial Reporting
Payment Management
  • Flexible Payment Acceptance
  • Global Ready
  • Fraud Prevention
  • Flexible Payment Processing
Demand Planning
  • Demand Planning Engine
  • Gross Requirements Inquiry
  • Supply Chain Intelligence with MRP
Inventory Control and Warehouse Management
  • Cost Management
  • Order Fulfillment
  • Inventory Control
  • Inventory Visibility
Purchasing and Vendor Management
  • Integrated Process Workflow
  • Centralized Vendor Management
  • Routing and Approval
Manufacturing
  • Shop Floor Management
  • Product Costing
  • Manufacturing Routing
  • Bill of Materials
  • Materials Resource Planning
Billing Management and Invoicing
  • Flexible Billing Scheduling
  • Integrated Process Workflow
  • Shipping & Fulfillment
  • Revenue Recognition Management
  • Financial Planning
  • Human Capital Management
  • Core HRIS
  • Payroll Services
  • Incentive Compensation Management
  • NetSuite TribeHR
  • Recurring Revenue Management

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

NetSuite ERP Position In Our Categories

Knowing that companies have specific business-related demands, it is only sensible they steer clear of deciding on a one-size-fits-all, “perfect” business program. At any rate, it is almost impossible to try to come across such an app even among sought-after software solutions. The rational step to do can be to spell out the different important factors which require consideration like important features, budget, skill aptitude of staff members, business size, etc. Thereafter, you must perform the product research systematically. Go over these NetSuite ERP review articles and look into the other software systems in your list in detail. Such well-rounded research ensures you circumvent poorly fit apps and pay for the one that meets all the function you require company requires.

Position of NetSuite ERP in our main categories:

TOP 3

NetSuite ERP is one of the top 3 Distribution Software products

TOP 3

NetSuite ERP is one of the 3 eCommerce Software products

TOP 3

NetSuite ERP is one of the top 3 Warehouse Management Software products

NetSuite ERP is also listed in the following subcategories:

Enterprises have different wants and requirements and no software platform can be just right in such a scenario. It is futile to try to find a perfect out-of-the-box software app that fulfills all your business wants. The smart thing to do would be to modify the system for your specific wants, worker skill levels, budget, and other factors. For these reasons, do not hasten and pay for well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your specific needs. Do your research, investigate each short-listed system in detail, read a few NetSuite ERP ERP Software reviews, contact the vendor for clarifications, and finally settle for the product that presents what you require.

How Much Does NetSuite ERP Cost?

NetSuite ERP Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NetSuite ERP is available on by quote basis. Please contact the vendor directly to get a customized quote for your company. NetSuite ERP’s enterprise pricing is based on modules, number of users per month, and add-ons.

User Satisfaction

Positive Social Media Mentions 204
Negative Social Media Mentions 3

We realize that when you make a decision to buy ERP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NetSuite ERP reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NetSuite ERP. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Turkish
  • Swedish

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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NetSuite ERP Comparisons

NetSuite ERP user reviews

Easily customizable software

Read full review >
Leona
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: More than 100 Employees Industry: Information Technology

Easy customizable solution

Read full review >
Shari
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

Easy to use ERP platform, but you need to be careful about setup

Read full review >
Dana
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2019 Company Size: More than 100 Employees Industry: Transportation/Trucking

Wish I Went Elsewhere – Maybe they will reply to an email now

Read full review >
Anonymous Reviewer
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 26.06.2019 Company Size: N/A Industry: N/A

Amazing software and people

Read full review >
Patty
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.08.2018 Company Size: 11-50 Employees Industry: Wholesale

What are NetSuite ERP pricing details?

NetSuite ERP Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NetSuite ERP is available on by quote basis. Please contact the vendor directly to get a customized quote for your company. NetSuite ERP’s enterprise pricing is based on modules, number of users per month, and add-ons.

What integrations are available for NetSuite ERP?

NetSuite ERP offers the following integration options:

  • Can integrate with your existing CRM and web investments
  • NetSuite CRM
  • NetSuite Ecommerce
  • NetSuite Professional Services Automation (PSA)

NetSuite also has an extensive network of third-party solutions, such as:

  • Birst
  • Contivio.com
  • Epay
  • Bronto
  • ClickSoftware
  • Dell Boomi

NetSuite ERP average rating:

Average score
4.9/5 (19 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

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The most favorable review

Ebony

PROS: We successfully implemented NetSuite in our small business making use of the website, inventory, manufacturing, and accounting features. The app offers all data in a single place which gives us good insight into purchasing, marketing, sales, customers and more. It can be easily customized to do anything. However, this can cost you some money.

CONS: NetSuite can be difficult to use without the help of IT or a consultant. Other accounting apps may be easier to use, but they are not as flexible or robust as NetSuite. You need to customize the app to make the most of it. The advantage is you can the fit the app to your needs and not vice versa. Some users say the interface is old fashioned and clunky. I admit the interface is not attractive but this is because of the customization capabilities. In comparison, Quickbooks’ interface looks more attractive, but you cannot add new fields and rearrange the fields on the Quickbooks screen. You can do this with NetSuite. To sum up, NetSuite is not pretty, but it is a great workhorse.

Reviewed 2 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: Honestly wish I had never gone with them. Service is awful and the amount of false truths that have been told from sales, through to production in relation to quality of product, service, what can be done and what can't.

CONS: So many it's hard to list them all. 1. Not Very user friendly 2. customer service is poor, emails not replied to, false information given and misleading information. Additionally, 3. Training videos - Disengaging, poorly constructed and miss key information. They only give you from the day you sign up 3 months worth of access, by the way it has taken 10 months to et installed thus leaving your team with training unless you pay of course.

Reviewed 7 months ago

Read full review >

More reviews from 19 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Easily customizable software

Read full review >
Leona
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: More than 100 Employees Industry: Information Technology

PROS: NetSuite has helped us to significantly enhance this portion of our business, as well as the time it takes to process personal expenses on a monthly basis. By moving from an Excel based expense reporting tool to Nexonia, we were able to reduce our expense report submission process by nearly a week.

CONS: The product is very customizable but there is a negative as you have a lot to learn. I’ve been using NetSuite for about three years now and I still have to learn about a lot of the features. Another gripe is a lot of basic features are not available. We have made requests for about 15 enhancements with the support team. For example, I feel the bank reconciliation functionality could be made easier to use, but to be fair, the vendor is trying to improve this feature.

What do you think about this review? Great Poor

Easy customizable solution

Read full review >
Shari
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: We switched from QuickBooks to NetSuite since 2013, and we implemented NetSuite as out ERP system. We run tech company that uses a subscription based. We are able to export reports from our billing system into Excel and to prepare our revenue recognition into Excel. I like that this tool provides us with scalable revenue recognition process.

CONS: There are some features we would like to use in order to customize our business if they were cost effective. We’d like to report on both the item level and date level for revenue entries but we are not allowed to do that.

What do you think about this review? Great Poor

Easy to use ERP platform, but you need to be careful about setup

Read full review >
Dana
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2019 Company Size: More than 100 Employees Industry: Transportation/Trucking

PROS: I love that the Global Search makes it easy to find entities, transactions, and saved reports and searches. I can rely without worry on the mathematical processes behind canned reports and transactions. Almost every field is searchable and searches allow pivot tables, summaries, and formula creation. It is simple to create and edit forms, records, and custom fields.

CONS: Physical inventory with multiple bins and branch locations is a bit weak. Searches are excellent, but reports need to be improved to make them more logical and transparent.

What do you think about this review? Great Poor

Wish I Went Elsewhere – Maybe they will reply to an email now

Read full review >
Anonymous Reviewer
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 26.06.2019 Company Size: N/A Industry: N/A

PROS: Honestly wish I had never gone with them. Service is awful and the amount of false truths that have been told from sales, through to production in relation to quality of product, service, what can be done and what can't.

CONS: So many it's hard to list them all. 1. Not Very user friendly 2. customer service is poor, emails not replied to, false information given and misleading information. Additionally, 3. Training videos - Disengaging, poorly constructed and miss key information. They only give you from the day you sign up 3 months worth of access, by the way it has taken 10 months to et installed thus leaving your team with training unless you pay of course.

What do you think about this review? Great Poor

Amazing software and people

Read full review >
Patty
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.08.2018 Company Size: 11-50 Employees Industry: Wholesale

PROS: We have been using NetSuite for the past few months and are very happy with its ERP functions, thus far. We use it to manage our warehouse, fulfillment, and sales order processes. We are planning to use NetSuite for our CRM and accounting as well. The app is very robust and offers plenty of useful features for our needs. We plan to use this single system for all our work and that is why we are moving our CRM and accounting into this app.

CONS: NetSuite is a complex app. It provides many features but also adds steps to processes which has slowed down our work. To be fair, before NetSuite we were using shortcuts for our tasks. NetSuite’s complexity helps us to streamline all our warehouse processes.

What do you think about this review? Great Poor

The positive and negative features

Read full review >
Lola
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.08.2018 Company Size: More than 100 Employees Industry: Telecommunications

PROS: For me, the positive features are the search and customization capabilities. It is easy to customize the app for our business requirements and to create searches for our reports. Another big benefit is the great flexibility offered to design and modify forms.

CONS: The customer support is ok. The agents sometimes indulge in guesswork but are otherwise good at understanding the root issues and resolving them quickly. However, I am not able to add a few basic features to NetSuite's development list. I would rate scalability and performance as poor. The searches time out as we have millions of transactions per month. Because of the customization we have done, the UI response time has become poor for many transactions. We use complex customizations and because of this transactions are not processed properly due to performance and timing issues.

What do you think about this review? Great Poor

This is wonderful tool for accounting workflows

Read full review >
Candice
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.05.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: This is highly completed solution, it handles all accounting data including journal entries, bills, vendor information, opex, cost of sales, amortization schedules and many other things. We run every account function through Netsuite and we are able to upload directly to Adaptive Insights.

CONS: I just don’t like its UI, is not as cleas as other systems that we use, other systems have much more intuitive and user-friendly UI. Sometimes I need to search around in order to find what I’m looking for.

What do you think about this review? Great Poor

NetSuite brings lot of things together under one roof

Read full review >
Debra
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.05.2018 Company Size: More than 100 Employees Industry: Internet

PROS: We implemented NetSuite in a small business and we were using it for accounting, manufacturing, inventory and website features. I like that whole data is in one place and this helps us to get deeper insight into sales, customers, marketing and purchasing. Also, the other thing that I like about this tool is the fact that is highly customizable and it can be tuned to do everything.

CONS: My team gets easily frustrated when managing this system and they constantly need IT department. But I haven’t found solution that offers this kind of flexibility. Furthermore, I have heard that the system is old-fashioned and clunky, it is a fact that it doesn’t have modern look but this is because the system is highly customizable, we can easily rearrange the fields on the screen and add new fields to the interface.

What do you think about this review? Great Poor

It is not suitable for India market but it does the job

Read full review >
Keith
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 12.05.2018 Company Size: More than 100 Employees Industry: Accounting

PROS: The configuration is simple and useful, I like that we can easily go live and to use workflow manager app. I often use Net Suite app to create customizable dashboard and I use its user history tracking. Also, I like its speed and zero downtime of the app.

CONS: The price of the product is high and it is not suitable for India market. They really lack tax and business information from India, there is no payroll part and its mobile app is bit complicated.

What do you think about this review? Great Poor

Simple and easy to use tool

Read full review >
Bryant
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.04.2018 Company Size: 1-10 Employees Industry: Wholesale

PROS: NetSuite offers integration with 3rd party platforms via APIs. We are able to do data validation and manipulation before doing the import and this helps us to make great improvement to our administrative procedures. The systrem is fully customizable and we can make it to meet all our needs by creating our own customisation and integrations.

CONS: We don’t have dislikes about the system, once you learn how to use it you’ll see how simple it is.

What do you think about this review? Great Poor

This is great product but they could work on their customer service even more

Read full review >
Norman
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.04.2018 Company Size: 11-50 Employees Industry: Retail

PROS: I like that NetSuite is highly responsive product, reliable and up-time, it offers great features and functions. It has fast and efficient connectivity and huge community of users, developers and partners. I like its automation tools and scalable UI. I personally like the Account manager because I constantly get updates and workarounds. I’m able to share experince and knowledge about finctionality.

CONS: There are some things that I might dislike about NetSuite, for e.g. you can reach their support service through email but you cannot reach them through call because on-hold queue support is more than 20min.

What do you think about this review? Great Poor

We have everything in the cloud and this is priceless

Read full review >
Troy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.04.2018 Company Size: More than 100 Employees Industry: Accounting

PROS: The good thing about Netsuite is that you can do pretty much anything with it, you have unlimited amounts of custom fields and custom records and reports. It offers great integration between ERP and CRM which is important to business. I like that we can see and interact with customer sub ledger on same CRM page, and we are able to track the budget and cost of support cases.

CONS: In my experience scripting can be complicated. Also, the workflow manager is easy to use but you can face some odd limitations that requires you to use SuiteScript. They could add integration with Office 365.

What do you think about this review? Great Poor

Mid-range system

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Pearl
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.02.2018 Company Size: 11-50 Employees Industry: Accounting

PROS: We switched from QuickBooks to NetSuite and this has boosted collaboration between our team members. I appreciate that employees only have access to info based on their role and cannot access info they don’t need.

CONS: The only drawback for me is the clunky user interface. Our employees and other users will appreciate if the vendor makes the UI easier to use.

What do you think about this review? Great Poor

The best cloud app in the market

Read full review >
Ken
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.02.2018 Company Size: 11-50 Employees Industry: Internet

PROS: I have been using NetSuite for the past many years and it is the best ERP software in my experience. The platform can easily scale for your company’s growing needs. It can be used by companies in any industry to operate all their work in a single system. In my opinion, NetSuite is the best business app in the market today.

CONS: My only gripe is it is difficult to do 1099 reporting as we need to produce huge volumes of 1099’s.

What do you think about this review? Great Poor

I’m a satisfied NetSuite customer

Read full review >
Gerald
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.02.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I love that NetSuite is flexible so that we can customize the app for our process and don’t need to change the process to suit the app. I can easily create Forms and Records, Queries, Reports, and Custom Inputs. I can use the Visual Workflow Manager for tasks like sending email notifications, showing popup messages to inform users, making fields required for certain users, etc. In short, the Workflow Manager enables us to automate tasks and manage our process easily.

CONS: There is a millisecond delay when you enter data into a cloud-based system like NetSuite. But this is a negligible glitch that can be ignored given that you don’t have to manually enter data in different systems because NetSuite is a single app that runs our whole company.

What do you think about this review? Great Poor

Helps us work smarter

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Michelle
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.02.2018 Company Size: 11-50 Employees Industry: Business Supplies

PROS: We switched from Quickbooks Enterprise to NetSuite and are happy with our decision. NetSuite offers us a single effective app for marketing, ERP, and customer management, and helps us to save money and time and work smarter. I recommend this system to fast-expanding businesses that are outgrowing Quickbooks.

CONS: I have no complaints at all as NetSuite exceeds our expectations. The system is easy to use and the customer support is responsive and helpful. We have been using the app for more than a year and have suffered only one outage so far and that too for only a brief period. Quickbooks did not offer me this kind of efficiency and effectiveness.

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Easy to deploy and integrate the app

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Olive
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.01.2018 Company Size: More than 100 Employees Industry: Industrial Automation

PROS: We are a medium-sized manufacturing and distribution firm and we were able to go live within three months of signing the contract. This makes it the fastest implementation I’ve been part of. Another benefit is we can write scripts to customize the app for our needs. We managed to do this internally at an affordable cost. Finally, I could view KPIs and get insights on any data from anywhere in the world that had internet access.

CONS: Initially the system was slow, but the customer support was helpful and we realized that the slow speed was due to our company internet connection and not an issue with NetSuite. Our users expected the software to be fast like Google. They took some to realize that ERP systems like NetSuite are indeed a bit slow compared to websites like Google.

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NetSuite is great solution for CRM and Financial

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Kate
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.01.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: I have used other similar products and they always lacked something, on the other side NetSuite offers everything we need and it is full fetaured solution. It is flexible and customizable enough that allows us to build task queues and to get the task done.

CONS: The interface looks old-fashioned and it lacks integrations with tools like IFTTT but I think that this is because it has financial components.

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Made a huge impact on our company

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Ebony
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.12.2017 Company Size: More than 100 Employees Industry: Internet

PROS: We successfully implemented NetSuite in our small business making use of the website, inventory, manufacturing, and accounting features. The app offers all data in a single place which gives us good insight into purchasing, marketing, sales, customers and more. It can be easily customized to do anything. However, this can cost you some money.

CONS: NetSuite can be difficult to use without the help of IT or a consultant. Other accounting apps may be easier to use, but they are not as flexible or robust as NetSuite. You need to customize the app to make the most of it. The advantage is you can the fit the app to your needs and not vice versa. Some users say the interface is old fashioned and clunky. I admit the interface is not attractive but this is because of the customization capabilities. In comparison, Quickbooks’ interface looks more attractive, but you cannot add new fields and rearrange the fields on the Quickbooks screen. You can do this with NetSuite. To sum up, NetSuite is not pretty, but it is a great workhorse.

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Reviewed By Nestor Gilbert
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