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BigPanda Review

BigPanda
Our score: 7.5 User satisfaction: 100%

What is BigPanda?

BigPanda is a cloud-based, algorithmic incident management platform designed to centralize and correlate enormous volume of IT alerts. The software enables system admins, IT operations, NOCs, developers, and DevOps to turn IT alerts into actionable insights. It utilizes data science to empower digital enterprises to reach high service level and keep up with the complexity and explosive scale of modern data centers.

The solution eliminates IT alerts overload and automatically centralizes IT notifications from different monitoring platforms to speed up recovery and reduce the time to spot issues. BigPanda correlates alerts from Nagios, Pingdom, Zabbix, CloudWatch, PagerDuty, and many more. Its success is attributed to its key features which include algorithmic alert correlation, smart ticketing, centralized visibility, and custom views.

Overview of BigPanda Benefits

BigPanda is an innovative event management platform that transforms IT noise into rich, actionable insights. It aggregates all IT monitoring alerts in a unified platform to systematize incident management process, accelerate IT incident resolution, and simplify issue analysis. The software can easily be accessed through any device including desktop computers, laptop, Android & IOS smartphones, and tablets.

One big advantage of BigPanda is its algorithmic alert correlation. Whether you are working in the most complex and disparate environment, this platform offers the best way to manage all IT incidents. It enables businesses to manage and understand dependencies, events, infrastructures, and machines all from a unified platform. The solution optimizes the efficiency of the monitoring tools and streamlines operations to consolidate alerts in a centralized location. Better still, BigPanda algorithmically correlates IT incidents from multiple monitoring platforms into high-level incidents. This enables digital enterprises to reduce IT noise and pinpoint critical issues promptly.

The Smart ticketing module enables businesses to streamline and enrich communications. It provides advanced tools that create IT notifications and tickets depending on the correlated incidents while reducing the clutter in the Chat, ticketing, and on-call functions. The tickets feature contextual details including configuration items, runbooks, related incidents, code deployment, and more. They are also updated in real-time to provide the accurate context required to highlight incidents and make better decisions.

BigPanda is a powerful solution for organizations operating multiple locations. It facilitates centralized visibility that makes it easy to breakdown monitoring silos. This expedites the consolidation of fragmented monitoring tools and provides a single source of truth while empowering teams to share the insights across the entire organizational silo. Through the centralized visibility, businesses gain all-around visibility into their IT health and find it easy to cluster all IT alerts.

Overview of BigPanda Features

  • Algorithmic alert correlation
  • Smart ticketing
  • Centralized visibility
  • Custom views.
  • Alert centralization
  • Custom monitoring views
  • Collaboration
  • Quicker insights
  • Automated alert clustering

BigPanda Position In Our Categories

Knowing that businesses have unique business-related needs, it is wise they steer clear of getting an all-in-one, ideal software product. However, it would be almost impossible to come across such an app even among recognizable software systems.
The practicable thing to undertake would be to shortlist the different vital factors which merit analysis including essential features, plans, technical skill aptitude of staff, company size, etc. After which, you must do your product research comprehensively. Go over these BigPanda analyses and explore the other applications in your list more closely. Such all-encompassing research ensures you avoid poorly fit software solutions and subscribe to the system which provides all the aspects your company requires in sustaining growth.

Position of BigPanda in our main categories:

TOP 50

BigPanda is one of the top 50 Network Management Software products

If you are interested in BigPanda it could also be sensible to check out other subcategories of Network Management Software listed in our database of SaaS software reviews.

Enterprises have unique needs and requirements and no software application can be just right in such a situation. It is pointless to try to find an ideal out-of-the-box software product that fulfills all your business needs. The intelligent thing to do would be to customize the application for your specific requirements, employee skill levels, finances, and other elements. For these reasons, do not rush and pay for well-publicized trendy solutions. Though these may be widely used, they may not be the best fit for your particular needs. Do your homework, check out each short-listed application in detail, read a few BigPanda Network Management Software reviews, speak to the vendor for clarifications, and finally settle for the product that provides what you want.

How Much Does BigPanda Cost?

BigPanda Pricing Plans:

Free Trial

Standard plan

Contact vendor

Pro

Contact vendor

Enterprise

Contact vendor

BigPanda offers an enterprise pricing model with three, quote-based plans:

Standard plan @ quote-based

  • Up to 5, 000 monitored nodes

Pro @ quote-based

  • Up to 20, 000 monitored nodes

Enterprise @ quote-based

  • 20, 000 monitored nodes

Contact the vendor to get your custom quote.

User Satisfaction

Positive Social Media Mentions 21
Negative Social Media Mentions 0

We realize that when you make a decision to buy Network Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and BigPanda reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with BigPanda. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are BigPanda pricing details?

BigPanda Pricing Plans:

Free Trial

Standard plan

Contact vendor

Pro

Contact vendor

Enterprise

Contact vendor

BigPanda offers an enterprise pricing model with three, quote-based plans:

Standard plan @ quote-based

  • Up to 5, 000 monitored nodes

Pro @ quote-based

  • Up to 20, 000 monitored nodes

Enterprise @ quote-based

  • 20, 000 monitored nodes

Contact the vendor to get your custom quote.

What integrations are available for BigPanda?

BigPanda integrates with the following business systems and applications:

  • New Relic
  • CloudWatch
  • Zabbix
  • Pingdom
  • SolarWinds
  • Jira
  • AppDynamics
  • io
  • Splunk
  • Asana
  • Slack
  • Datadog
  • Sematext
  • System Center
  • Panopta
  • Appoptics
  • Statuscake
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Reviewed By Jenny Chang
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