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OpenNMS Review

OpenNMS
Our score: 8.4 User satisfaction: N/A

What is OpenNMS?

OpenNMS is an open source network management platform used by enterprises and businesses to set up network monitoring solutions. Flexible and extensible, the platform is ideal for monitoring applications, services, interfaces, network topologies, and IT ecosystems. OpenNMS provides network operators and server administrators with the capability to monitor and fix availability and latency issues from their critical business services and applications, allowing them to efficiently detect service, node, and interface outages.

The network management platform utilizes service monitors which users can configure to collect information about the availability and latency of business services and applications. Network issues that are detected are organized and displayed using dashboards. These dashboards are comprised of components which permit users to filter monitoring data and information, contextualize monitoring results, and access alerts and notifications. In addition, OpenNMS has an event-driven architecture, which means that as it detects outages, it generates events which are used for creating alerts and notifications so that such outages are quickly identified and resolved.

Last but not least, OpenNMS enables users to discover layer 2 and layer 3 network topologies. Through the aid of SNMP and other network management protocols like OSPF and IS-IS, they will be able to access rich monitoring information about their network topologies.

Overview of OpenNMS Benefits

Service Monitors

OpenNMS is designed and built to help users ensure that their network and business services and applications are performing well. Thus, the platform assists them in monitoring the availability of their services and applications, as well as in identifying latency issues that affect how such services and applications perform. OpenNMS offers a framework which is comprised of service monitors. These service monitors are configured, scheduled, and executed to generate and collect monitoring data and information.

The service monitors can track the availability statuses of applications, measure the response times of services, and detect node and interface outages. For instance, a company who is managing an online store provides a service that relies on web servers and database servers. To be able to check the availability and response times of the web servers, an HTTP service monitor can be configured and applied for each web server. At the same, an SQL service monitor is used for each database server in order for the company to check and test the statuses of the databases

Event-Driven Architecture

OpenNMS utilizes an event-driven architecture. When the service monitor configured for each service or application identifies an issue or outage, the platform sends an event and generates an alarm or notification based on such event. This way, network operators, server administrators, and engineers are immediately alerted about the outage or network issue.

Simplify Monitoring Using Critical Service

The network management platform simplifies the monitoring of services on an IP network through the aid of its critical service feature. With this feature, when services on a particular IP interface are down, OpenNMS sends events and creates alarms only for those critical services. It actually uses ICMP as the default critical service. ICMP stands for Internet Control Message Protocol.

Thus, when the critical service of a particular IP interface is down, no events and alarms are generated for the other services on that IP interface (SNMP and HTTP services). In this case, OpenNMS sends an event that describes that an IP interface is down. Suppose the critical services on different IP interfaces are all down, the platform sends only an event indicating that the node is down. The critical service feature of OpenNMS, therefore, enables users to assume that the other services on the IP interfaces are down and unreachable. This helps users save time and resources, as the monitoring system no longer needs to test all the other services that may be down and unavailable.

Define Critical Paths

Aside from its critical service feature, OpenNMS offers another feature that helps users streamline the way they monitor network issues. This feature is the use of critical paths. A critical path establishes the connections of the components in a network that can be affected by an outage. Because these components are connected to each other, when one critical component is down, other components are also affected. Thus, a critical path can be defined so users won’t be overwhelmed by a lot of alarms and notifications for all the components affected by the outage. They will only receive alarms and notifications for the critical components in the network topology, and not for all nodes that are down and unreachable.

Dashboard Components

Summing it up, OpenNMS has a flexible dashboard which organizes monitoring results in one place. This dashboard has a component called Surveillance View which permits users to aggregate monitoring results and filter information from these results, generating a matrix-type of display. It allows them to define categories so they can classify service and node outages. From the dashboard, users can also view alarms and notifications. These alarms and notifications are associated with the nodes being monitored and include information about the severity levels. Network operators, server administrators, and engineers can also acknowledge alarms and notifications through the dashboard. This way, users can easily identify the individuals who are responsible for solving the network issues.

Overview of OpenNMS Features

  • Service Assurance
  • Configure and Execute Service Monitors
  • Performance Management
  • Event-Driven
  • Critical Service
  • Path Outage
  • Typology Discovery
  • Supports Layer 2 and Layer 3 Network Topologies
  • Dashboard Components
  • Surveillance View
  • Alarms and Notifications
  • Node Status
  • Resource Graph Viewer
  • Service Heatmap
  • Backshift Graph Visualization
  • Geographical Map
  • GrafanaSupport
  • Elasticsearch Forwarder
  • Easy Integration
  • Business Service Monitoring
  • Business Service Hierarchy
  • Root Cause and Impact Analysis
  • Provisioning

OpenNMS Position In Our Categories

Knowing that businesses have distinctive business-related wants, it is sensible that they steer clear of choosing an all-in-one, ”best” software solution. Needless to say, it would be difficult to try to stumble on such a software solution even among recognizable software products. The reasonable thing to undertake can be to make a list of the several main functions which merit deliberation like major features, price terms, technical skill competence of staff, organizational size, etc. Thereafter, you must conduct your product research exhaustively. Read some OpenNMS review articles and check out the other software solutions in your list in detail. Such detailed product research ensures you weed out ill-fitting software solutions and buy the system which meets all the features you require business requires for success.

Position of OpenNMS in our main categories:

TOP 20

OpenNMS is one of the top 20 Network Management Software products

If you are considering OpenNMS it may also be a good idea to check out other subcategories of Network Management Software listed in our database of B2B software reviews.

Since each enterprise has particular business requirements, it is prudent for them to refrain from looking for a one-size-fits-all faultless software solution. Needless to say, it would be pointless to try to find such a system even among widely used software solutions. The smart thing to do would be to jot down the various important aspects that need consideration such as main features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some OpenNMS Network Management Software reviews and check out each of the other apps in your shortlist in detail. Such exhaustive research can make sure you weed out ill-fitting platforms and choose the solution that presents all the aspects you require for business success.

How Much Does OpenNMS Cost?

OpenNMS Pricing Plans:

Free Trial

OpenNMS Horizon

Free

OpenNMS Meridian Instance #1

$6,000/yr.

OpenNMS Meridian Instances #2 – 5

$4,000/yr.

OpenNMS Meridian Instances 6+

$2,000/yr.

OpenNMS is available in two releases and distributions, namely, OpenNMS Meridian and OpenNMS Horizon. Meridian is the version of OpenNMS which is dedicated to enterprises and businesses looking for stable platforms with long-term support. You can avail this version by purchasing an enterprise pricing plan which is paid annually.

Meanwhile, Horizon is free to download and use; and this version is ideal for monitoring new technologies and IT ecosystems. You can also avail support, consulting, and training packages. Give the details a look, and select the version that suits your needs:

OpenNMS Meridian 

  • OpenNMS Meridian is a subscription service that provides access to an optimized and very stable version of OpenNMS that maximizes the platform’s value and minimizes the effort required to maintain it. Features that have proven to be stable and effective in Horizon will eventually be merged into Meridian.
  • Features Selection – Features chosen for level of stability, usefulness and quality of integration with existing code.
  • Configuration – Preconfigured events, notices, data collection, workflows and reports.
  • Support – Several options available, access to the OpenNMS Connect forums.
  • Maintenance – Access to update server for latest bug fixes and performance enhancements.
  • Price – Yearly subscription per management server.

OpenNMS Horizon

  • Horizon contains all of the newest features developed for the platform. Horizon is freely available to download and contains the newest features that are updated on a rapid release schedule.
  • Features Selection – Exploration of new technologies to test value to drive rapid advances in management technology.
  • Configuration- User and community configured and maintained.
  • Support – Community supported mailing lists and wiki, OpenNMS ULTRA support product.
  • Maintenance – Community driven.
  • Price – Free download.

Meridian Subscription

Instance #1 

  • $6,000/yr. – Billed Annually

Instances #2 – 5

  • $4,000/yr. – Billed Annually

Instances 6+

  • $2,000/yr. – Billed Annually

Support Options

Prime Support

  • $20,000/yr.
  • Available to Meridian customers, the Prime support option covers unlimited support issues for one year.
  • Response Times
    • Non-Urgent Issue – 24 hrs
    • Urgent Issue – 4 hrs
    • Application Outage – 4 hrs
  • Add 24×7 Support: $15,000

Ultra Support

  • $45,000/yr.
  • The ULTRA package combines higher response levels, development support, and a dedicated OpenNMS consultant. Optional support for Horizon with longer response times.
  • Response Times
    • Non-Urgent Issue – 24 hrs
    • Urgent Issue – 4 hrs
    • Application Outage – 4 hrs
  • Add 24×7 Support: $15,000

Consulting Packages

Greenlight

  • $28,000
  • For Meridian customers only.
  • Includes 1 year of Prime Support
  • Pre-visit check
  • One week of onsite services

Greenlight+

  • $36,000
  • For Meridian customers only
  • Includes 1 year of Prime Support
  • Pre-visit check
  • Two weeks of onsite services

Getting To Know You

  • $4,000
  • Available for both Meridian and Horizon customers
  • No support included
  • Pre-visit check
  • Two days of onsite services

Tune My OpenNMS

  • $6,000
  • Available for both Meridian and Horizon customers
  • Existing system upgrade/optimization
  • Three days of onsite services

Custom Consulting

  • $2,000/day
  • Available for both Meridian and Horizon customers
  • Project-based
  • Deployment, Integration, Customization

Training Options

Individual Training

  • $2,500/seat
  • Held in Apex, NC, USA
  • 5-day course

Group Training

  • $10,000/course
  • Held at client location
  • 5 day course

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Network Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and OpenNMS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with OpenNMS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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OpenNMS Comparisons

What are OpenNMS pricing details?

OpenNMS Pricing Plans:

Free Trial

OpenNMS Horizon

Free

OpenNMS Meridian Instance #1

$6,000/yr.

OpenNMS Meridian Instances #2 – 5

$4,000/yr.

OpenNMS Meridian Instances 6+

$2,000/yr.

OpenNMS is available in two releases and distributions, namely, OpenNMS Meridian and OpenNMS Horizon. Meridian is the version of OpenNMS which is dedicated to enterprises and businesses looking for stable platforms with long-term support. You can avail this version by purchasing an enterprise pricing plan which is paid annually.

Meanwhile, Horizon is free to download and use; and this version is ideal for monitoring new technologies and IT ecosystems. You can also avail support, consulting, and training packages. Give the details a look, and select the version that suits your needs:

OpenNMS Meridian 

  • OpenNMS Meridian is a subscription service that provides access to an optimized and very stable version of OpenNMS that maximizes the platform’s value and minimizes the effort required to maintain it. Features that have proven to be stable and effective in Horizon will eventually be merged into Meridian.
  • Features Selection – Features chosen for level of stability, usefulness and quality of integration with existing code.
  • Configuration – Preconfigured events, notices, data collection, workflows and reports.
  • Support – Several options available, access to the OpenNMS Connect forums.
  • Maintenance – Access to update server for latest bug fixes and performance enhancements.
  • Price – Yearly subscription per management server.

OpenNMS Horizon

  • Horizon contains all of the newest features developed for the platform. Horizon is freely available to download and contains the newest features that are updated on a rapid release schedule.
  • Features Selection – Exploration of new technologies to test value to drive rapid advances in management technology.
  • Configuration- User and community configured and maintained.
  • Support – Community supported mailing lists and wiki, OpenNMS ULTRA support product.
  • Maintenance – Community driven.
  • Price – Free download.

Meridian Subscription

Instance #1 

  • $6,000/yr. – Billed Annually

Instances #2 – 5

  • $4,000/yr. – Billed Annually

Instances 6+

  • $2,000/yr. – Billed Annually

Support Options

Prime Support

  • $20,000/yr.
  • Available to Meridian customers, the Prime support option covers unlimited support issues for one year.
  • Response Times
    • Non-Urgent Issue – 24 hrs
    • Urgent Issue – 4 hrs
    • Application Outage – 4 hrs
  • Add 24×7 Support: $15,000

Ultra Support

  • $45,000/yr.
  • The ULTRA package combines higher response levels, development support, and a dedicated OpenNMS consultant. Optional support for Horizon with longer response times.
  • Response Times
    • Non-Urgent Issue – 24 hrs
    • Urgent Issue – 4 hrs
    • Application Outage – 4 hrs
  • Add 24×7 Support: $15,000

Consulting Packages

Greenlight

  • $28,000
  • For Meridian customers only.
  • Includes 1 year of Prime Support
  • Pre-visit check
  • One week of onsite services

Greenlight+

  • $36,000
  • For Meridian customers only
  • Includes 1 year of Prime Support
  • Pre-visit check
  • Two weeks of onsite services

Getting To Know You

  • $4,000
  • Available for both Meridian and Horizon customers
  • No support included
  • Pre-visit check
  • Two days of onsite services

Tune My OpenNMS

  • $6,000
  • Available for both Meridian and Horizon customers
  • Existing system upgrade/optimization
  • Three days of onsite services

Custom Consulting

  • $2,000/day
  • Available for both Meridian and Horizon customers
  • Project-based
  • Deployment, Integration, Customization

Training Options

Individual Training

  • $2,500/seat
  • Held in Apex, NC, USA
  • 5-day course

Group Training

  • $10,000/course
  • Held at client location
  • 5 day course

What integrations are available for OpenNMS?

You can integrate OpenNMS into your existing infrastructure. The platform also works with the following management agents and collectors:

  • NMP
  • JMX
  • WMI
  • NRPE
  • NSClient++
  • XMP
  • TTP
  • JDBC
  • XML
  • JSON
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Reviewed By Louie Andre
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