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Observium Review

Observium
Our score: 7.8 User satisfaction: 100%

What is Observium?

Observium is a low-maintenance network monitoring platform designed to automatically discover devices on a network and collect information about services and protocols, providing users with an improved visibility of their network infrastructure. The platform is built by a team of experienced network engineers and systems administrators and used by government agencies, corporations, small and medium enterprises, telecommunications providers, Internet service providers, non-profit organizations, and professionals.

Furthermore, Observium is built with an intuitive and powerful user interface that displays information about the health and status of a network. It can continuously collect network metrics and performance data. As it gathers important data on network performance and health, it also generates visual representations of such data. This streamlines capacity and disaster recovery planning. With Observium, companies and businesses can identify a wide range of potential issues related to their network infrastructure and proactively resolve them so they won’t affect the continuity and stability of the services they deliver.

Overview of Observium Benefits

Auto-Discovery Process

Observium is an auto-discovering network monitoring platform. Thus it is designed to discover, collect, and graph information about devices and other monitored elements automatically. But how does Observium perform auto-discovery?

The platform gathers information about the devices on the network using SNMP protocol. Then, it utilizes the information it collected to discover the internal sensors and interfaces of those devices. After that, it detects neighboring devices through the aid of protocols like CDP, LLDP, FDP, and EDP. Once it discovered the neighboring devices, it gathers information about them using routing protocols.

If Observium finds new devices during the auto-discovery process, it will try to connect to these devices. These new devices are added to its database in case their IP addresses and identifiers don’t have matches in the database. Observium will continuously discover devices on the network until it’s done mapping the entire network.

Extensive Device, Platform, And OS Support

The network monitoring platform can easily auto-discover devices. This is because it supports a wide range of devices. It can collect system and network statistics from traditional networking devices, such as routers and switches, that support standardised MIBs or management information bases. MIBs are databases that are used for handling communication network entities. It can also collect platform-specific metrics from security-related appliances like firewalls, load balancers, proxy servers, antivirus appliances, VPN concentrators, and IDS devices. These metrics include session and connection numbers and load balancer configuration and statistics.

Observium supports wireless infrastructure devices such as WiFi access points and controllers, allowing users to collect wireless metrics from these devices. The other categories of devices it supports are servers, appliances, and workstations; storage devices,  UPS and power distribution devices, and printer and print servers. Observium is also compatible with several Out of Band (OBB) and remote access platforms, as well as with many environmental monitoring and sensor platforms. Lastly, it accommodates different operating systems which  include Cisco, Windows, Linux, HP, Juniper, Dell, FreeBSD, Brocade, Netscaler, and NetApp

Threshold Alerting Feature

The network monitoring platform comes with a threshold alerting feature. With this feature, users will be able to set and configure thresholds and failure states for different types of entities. They can even automatically generate thresholds for some entity types, wherein the thresholds are directly collected from the devices being monitored. To ensure that their alerting system is attuned to the configuration of their network infrastructure, users can instantly set up alerting entries during the auto-discovery process.

Traffic Accounting

Observium has a traffic accounting feature which is built for simplifying the tracking and billing of customer bandwidth usage. Through the aid of its traffic accounting module, measurements for ports are stored in database tables. These measurements then are used for creating bills based on the data. In addition, the platform generates graphs and charts so users can visualize traffic patterns and gain insights that can help them upsell services to customers.

Integrates With Third-Party Tools

Observium can be integrated with some third-party applications such as Collectd, Munin, Smokeping and RANCID. As a result, the metrics and configuration data gathered by the third-party tools can be accessed by users within Observium. In addition, the platform provides them with the capability to create their own application modules which they can use for collecting, reporting, and displaying data from the applications.

Overview of Observium Features

  • Auto-Discovery
  • Extensive Device Support
  • Supports a Wide Range of Platforms and Operating Systems
  • Threshold Alerting
  • Traffic Accounting
  • Independently Polls and Stores Measurements  For Billing
  • Bypass Traditional Round-Robin Limitations
  • External Integration
  • Streamline Capacity and Disaster Recovery Planning

Observium Position In Our Categories

Because companies have specific business wants, it is only practical that they abstain from getting a one-size-fits-all, ”best” business application. Nevertheless, it would be almost impossible to try to discover such application even among well-known software systems.
The sensible step to undertake should be to write down the several chief aspects that merit scrutiny such as key features, plans, technical skill levels of the users, business size, etc. Thereafter, you should do your product research thoroughly. Read these Observium evaluations and explore each of the solutions in your shortlist in detail. Such well-rounded research guarantees you circumvent ill-fitting apps and select the system which includes all the tools you require company requires.

Position of Observium in our main categories:

TOP 50

Observium is one of the top 50 Network Management Software products

If you are considering Observium it could also be a good idea to investigate other subcategories of Network Management Software collected in our base of SaaS software reviews.

Enterprises have different wants and requirements and no software platform can be perfect in such a scenario. It is useless to try to find an ideal off-the-shelf software product that fulfills all your business wants. The smart thing to do would be to customize the system for your special needs, employee skill levels, budget, and other aspects. For these reasons, do not hurry and invest in well-publicized leading solutions. Though these may be widely used, they may not be the perfect fit for your particular needs. Do your research, investigate each short-listed platform in detail, read a few Observium Network Management Software reviews, call the maker for explanations, and finally select the product that provides what you want.

How Much Does Observium Cost?

Observium Pricing Plans:

Free Trial

Observium Community

Free

Observium Professional

£200/yr.

Alongside its free edition called Observium Community, Observium offers an enterprise pricing plan which is available through annual subsciption. This plan gives you the opportunity to enjoy the benefits of using the Observium Professional edition which include rapid access to security and bug fixes as well as new features.

In addition, Observium offers support and professional services that you can include in the plan. Here are details of each edition:

Observium Community

  • Free
  • Best for small non-critical deployments, home use, evaluation or lab environments.
  • Distributed via 6-monthly .tar.gz releases under the QPL Open Source license.
  • The Community Edition receives updates and new features on a 12 to 6-monthly release cycle.
  •  Features:
    • Six-monthly releases
    • Full autodiscovery of supported devices and metrics
    • Network mapping through discovery protocols
    • Automatic recognition of hundreds of devices

Observium Professional

  • £200/yr.
  • Best for service provides and enterprise deployments and can be supplied with support and professional services options.
  • Distributed via an SVN-based release mechanism, providing rapid access to security and bug fixes, and new features.
  • The Professional Edition recieves daily bug fixes, security updates and new features.
  • Features:
    • Realtime software updates and fixes
    • Six-monthly releases
    • Full autodiscovery of supported devices and metrics
    • Network mapping through discovery protocols
    • Automatic recognition of hundreds of devices
    • Rule-based automatic grouping
    • Threshold & State Alerting system
    • Traffic accounting system
    • IP SLA, Pseudowire and Class-based QOS metrics
    • Enhanced and additional device and MIB support
    • RESTful API

Support And Service Options

Support

  • Support Subscription (2 hour minimum) – £200
  • Support Subscription (10 hours) – £900
  • Additional Support per hour – £100
  • Additional Support 10 hour block – £900

Support subscriptions require and can be purchased alongside an Observium Professional subscription.

Service

  • Feature Development per day – £1000
  • Basic Installation (2 hour minimum) – £200
  • Installation additional hour – £100

For more information about Observium’s professional services, please send an email to adama@observium.org.

User Satisfaction

Positive Social Media Mentions 46
Negative Social Media Mentions 0

We realize that when you make a decision to buy Network Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Observium reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Observium. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Observium Comparisons

What are Observium pricing details?

Observium Pricing Plans:

Free Trial

Observium Community

Free

Observium Professional

£200/yr.

Alongside its free edition called Observium Community, Observium offers an enterprise pricing plan which is available through annual subsciption. This plan gives you the opportunity to enjoy the benefits of using the Observium Professional edition which include rapid access to security and bug fixes as well as new features.

In addition, Observium offers support and professional services that you can include in the plan. Here are details of each edition:

Observium Community

  • Free
  • Best for small non-critical deployments, home use, evaluation or lab environments.
  • Distributed via 6-monthly .tar.gz releases under the QPL Open Source license.
  • The Community Edition receives updates and new features on a 12 to 6-monthly release cycle.
  •  Features:
    • Six-monthly releases
    • Full autodiscovery of supported devices and metrics
    • Network mapping through discovery protocols
    • Automatic recognition of hundreds of devices

Observium Professional

  • £200/yr.
  • Best for service provides and enterprise deployments and can be supplied with support and professional services options.
  • Distributed via an SVN-based release mechanism, providing rapid access to security and bug fixes, and new features.
  • The Professional Edition recieves daily bug fixes, security updates and new features.
  • Features:
    • Realtime software updates and fixes
    • Six-monthly releases
    • Full autodiscovery of supported devices and metrics
    • Network mapping through discovery protocols
    • Automatic recognition of hundreds of devices
    • Rule-based automatic grouping
    • Threshold & State Alerting system
    • Traffic accounting system
    • IP SLA, Pseudowire and Class-based QOS metrics
    • Enhanced and additional device and MIB support
    • RESTful API

Support And Service Options

Support

  • Support Subscription (2 hour minimum) – £200
  • Support Subscription (10 hours) – £900
  • Additional Support per hour – £100
  • Additional Support 10 hour block – £900

Support subscriptions require and can be purchased alongside an Observium Professional subscription.

Service

  • Feature Development per day – £1000
  • Basic Installation (2 hour minimum) – £200
  • Installation additional hour – £100

For more information about Observium’s professional services, please send an email to adama@observium.org.

What integrations are available for Observium?

Observium supports integration with the following third-party applications and application collectors:

  • Collectd
  • Munin
  • Smokeping
  • RANCID
  • Apache
  • BIND
  • DRBD
  • Memcached
  • MySQL
  • NFS
  • Syslog
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Reviewed By Louie Andre
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