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Smartbear BugSnag Review

Smartbear BugSnag
Our score: 9.7 User satisfaction: N/A
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What is Smartbear BugSnag?

Smartbear BugSnag is an intuitive error monitoring system that tracks bugs and the performance of mobile, server, and web applications. The platform can be set to concentrate on key metrics and customize monitoring workflows, identifying errors, slowdowns, and an application’s health. It zeroes in on real-user performance data to identify lags in specific areas of an application and affords you the context to resolve them.  The software also provides visibility into the manner in which app users interact with an app’s coding.

Smartbear BugSnag visualizes the health of an application, providing software and testing teams with crash data, error data, and an error inbox that classifies errors into different types. In addition, it provides context with which you can triage and address errors accordingly. This hastens the process of fixing bugs and releasing new application updates, which in turn satisfies app users. BugSnag also provides a timeline where you can monitor an app’s performance over time, unearthing inconsistencies in performance to identify hard-to-spot issues.

Bugnag is equipped with a search builder that tracks app performance in select areas. This comes in handy when certain functionalities aren’t performing as expected or experience unexpected delays. Moreover, you can set the software to monitor your app’s performance 24 hours a day, seven days a week, to spot discreet or complex issues. Your team can view BugSnag’s timeline and monitor trends to find inconsistencies and possible errors.

To quantify system scans, BugSnag populates summary reports that itemize performance metrics matched with your team’s performance goals to find possible discrepancies. Should errors be spotted, it can automatically send notifications via email and Slack. Additionally, the platform furnishes specific solutions based on the user type, namely observation teams, release management teams, and engineering management teams.

Smartbear BugSnag integrates with plenty of widely-used business apps, including Asana, Slack, Microsoft Teams, GitHub, and Amazon SQS. It also comes with three plans, which include a generous free plan for small teams.

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Overview of Smartbear BugSnag Benefits

Effective Performance Monitoring

Smartbear BugSnag leaves no stone unturned as it sweeps applications for possible bugs and performance issues. You can set the platform to monitor entire systems or select areas that are suspected to have errors. In doing so, you would know the types and number of errors an app has, an app’s health and stability, its crash rate, and the presence of slowdowns in specific app sections.

Proper Error Categorization 

Smartbear BugSnag’s Error Inbox automatically classifies the errors and provides context on how to resolve each. Given the classification, software teams can prioritize which errors to concentrate on first, as the platform provides task management tools to assign fixes to your team members. The inbox also grants users an error history that can be used as a reference for recurring issues.

Comprehensive Performance Timeline

Smartbear BugSnag provides a comprehensive timeline that accounts for an app’s performance, releases, errors, browsers, type, and release stages. It also notes down the severity and status of each issue, whether it has been resolved or not. This provides managers with the visibility and context they need to properly monitor the progress of testing teams and see if their efforts have a considerable effect on an app’s performance.

App Stability Center

Smartbear BugSnag has a Stability Center on which you can monitor the status of each project. The page displays each project’s session stability, user stability, errors for review, and the latest release. Similar to the timeline, the Stability Center grants managers a quick view of the state of each project, allowing for the deployment of quick fixes whenever necessary.

App Health Measurement and Error Detection

Performance issues are typically harder to spot than bugs. As such, Smartbear BugSnag developed solutions for these. You can set performance benchmarks based on historical data and compare them with the current results to see if there are any discrepancies. The platform can also monitor a system 24/7 to check the app’s health over time. Moreover, it has advanced search and segmentation filters to detect hard-to-spot issues.

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Overview of Smartbear BugSnag Features

  • Full stack monitoring
  • Error inbox
  • End-to-end diagnostics
  • Two-way issue tracker
  • Application health measurement
  • Automatic notifications
  • SAML single sign-on
  • Advanced search & segmentation with custom filters
  • Automatic error prioritization
  • Advanced user roles and permissions
  • Features dashboard
  • Customizable error views and insights
  • User audit logs
  • Automatic user provisioning via SSO

Smartbear BugSnag Position In Our Categories

Since businesses have particular business wants, it is rational that they abstain from settling on an all-in-one, “perfect” business program. At any rate, it is almost impossible to try to discover such a software system even among well-known software systems. The practical thing to undertake can be to shortlist the varied main aspects that merit research such as major features, costing, skill competence of the employees, company size, etc. Then, you must perform your research to a full extent. Read these Smartbear BugSnag evaluations and explore each of the software solutions in your list more closely. Such well-rounded research ascertain you stay away from unfit software products and pay for the system which includes all the tools your company requires.

Position of Smartbear BugSnag in our main categories:

TOP 3

Smartbear BugSnag is one of the top 3 Application Performance Monitoring Software products

If you are interested in Smartbear BugSnag it could also be a good idea to analyze other subcategories of Application Performance Monitoring Software collected in our base of B2B software reviews.

Every company is different, and can call for a particular type of Application Performance Monitoring Software solution that will be designed for their company size, type of clients and employees and even specific niche they deal with. We advise you don't count on getting an ideal solution that is going to work for every business no matter what their history is. It may be a good idea to read a few Smartbear BugSnag Application Performance Monitoring Software reviews first and even then you should remember what the solution is supposed to do for your business and your employees. Do you need an easy and straightforward app with only essential features? Will you actually use the complex functionalities needed by pros and big enterprises? Are there any specific tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to locate a solid app that will fit your budget.

How Much Does Smartbear BugSnag Cost?

Smartbear BugSnag Pricing Plans:

Free Trial

Lite

Free

Standard

$65/month

Enterprise

Contact Vendor

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What are Smartbear BugSnag pricing details?

Smartbear BugSnag Pricing Plans:

Free Trial

Lite

Free

Standard

$65/month

Enterprise

Contact Vendor

Lite – Free

  • 1 seat, 7,500 monthly events
  • Full-stack monitoring
  • End-to-end diagnostics
  • Two-way issue tracker
  • Basic notifications via email, Slack, and PagerDuty for errors

Standard – $65/month for annual billings; $76/month for monthly billings

  • 5 seats, 150,000 monthly events
  • Everything in Lite, plus:
  • Application health measurement
  • Automatic error prioritization
  • Advanced search & segmentation
  • Custom notifications via email, Slack & PagerDuty
  • SAML single sign-on

Enterprise – By Quotation

  • Everything in Standard, plus:
  • Code ownership for multi-team apps
  • Features Dashboard
  • Customizable error views and insights
  • Automatic user provisioning via SSO
  • User audit logs
  • Premium enterprise support with dedicated Customer Success Manager

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you choose to purchase a Application Performance Monitoring Software it’s vital not only to find out how professionals rank it in their reviews, but also to discover if the real users and businesses that bought it are genuinely content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Smartbear BugSnag reviews across a vast array of social media sites. The data is then presented in an easy to understand way revealing how many people had positive and negative experience with Smartbear BugSnag. With that information at hand you should be prepared to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Smartbear BugSnag?

  • ActiveCollab
  • Assembla
  • Azure DevOps Services
  • Bugify
  • Bugzilla
  • Codebase
  • Datadog
  • DoneDone
  • FogBugz
  • GitHub
  • GitLab
  • Gitter
  • Google Cloud Identity
  • Hitask
  • Jira
  • Lighthouse
  • Linear
  • LiquidPlanner
  • MeisterTask
  • Microsoft Teams
  • Okta
  • OneLogin
  • OpsGenie
  • PagerDuty
  • Phabricator
  • Pivotal Tracker
  • Pushed
  • Redmine
  • Shortcut
  • Slack
  • Splunk
  • Splunk On-call
  • Sprint.ly
  • Targetprocess
  • Teamwork
  • Trello
  • TriggerApp
  • Twilio
  • Unfuddle
  • UserVoice
  • Webhook
  • YouTrack
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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