Bugzilla is an open source bug tracking system that provides a vast range of project management and issue tracking features. This free platform is created to enable individual developers or whole development teams to converge on a single hub and work on bugs and other issues via the app’s web interface or even email. Bugzilla does not offer much customization options, but the system is powerful and effective in tracking bugs in software and hardware as well as IT support queues and deployment management.
Bugzilla delivers an optimized database structure that results to improved performance and scalability. The system features top grade security to protect confidentiality of its users. Other features include an advanced query application that can remember your searches and integrated email capabilities.
Show MoreBugzilla is an effective bug tracking solution used by many companies and individual developers. Bugzilla easily addresses the singular problem of tracking bugs for bugs and defects in software. The system achieves this via a user-friendly Web interface that can be accessed from any modern browser.
Features that make Bugzilla a standout among its competition include a very powerful Advanced search tool, email notifications, time tracking, reporting and charting, and a request system to mention a few. The only drawback that many people complain about Bugzilla is that non-Linux/UNIX administrators find it hard and confusing to install and run the software on their system. But once installed, Bugzilla is a very capable platform and has the tools to help you do everything you need to keep your bugs tracked and your developers happy.
Among the benefits Bugzilla brings to the table include enhanced communication among and between software developers as well as improved productivity that results to positive impacts on the product’s quality. With Bugzilla, software developers and coders find it easy to meet or even exceed customer expectations. The system also promotes accountability, which is an important factor in improved productivity at an individual level. Bugzilla has customization options that make it easily adaptable to multiple situations.
Show MoreBugzilla Pricing Plans:
Free
Bugzilla Pricing Plans:
Free Trial
Free
Free
Bugzilla is a free bug tracking system, but those who want to support the system and help in its maintenance can send a donation on their official website to help develop the software further.
We realize that when you decide to buy a IT Management Software it’s important not only to see how experts rank it in their reviews, but also to discover if the real people and enterprises that use it are genuinely content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Bugzilla reviews across a broad range of social media sites. The data is then featured in a simple to understand way showing how many users had positive and negative experience with Bugzilla. With that information available you should be ready to make an informed purchasing choice that you won’t regret.
Devices Supported
Deployment
Language Support
Pricing Model
Customer Types
Bugzilla offers integrations with the following business systems and applications:
Bugzilla average rating:
Overall impression
Customer Support
Value for Money
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: I love how Bugzilla lays out its advanced search filters. The customization option of changing columns makes it easy for us to export columns in a csv format. It also gives us time to add additional details that can be included while filling bugs so it can easily be customized for every requirement.
CONS: I'd love it if Bugzilla gets a major upgrade to turn it into a project management tool. It would be nice if there's a possibility for us to add comments and a simultaneous attachment. It may not be user friendly but we hope that'll change in the future.
The least favorable review
PROS: Bugzilla contains a plethora of features and can be configured for use in a number of ways. It's a fast tool the leaves very little server footprint. It offers excellent reporting, follow-ups, and searching functionality. Bugzilla is ideal tool for those operating on a budget.
CONS: It appears to be a bit overwhelming. The learning curve is a lot steeper compared to other bug trackers in the market. Serching for bugs take awhile since there are plenty of fields available.
More reviews from 10 actual users:
Sort by:
A bug tracking tool that’s open-sourced.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: This tool is simple in terms of setting it up and getting it ready to start tracking bugs. Being an open source program makes it even more better. I love how it's able to summarize everything about open and closed bugs. It sends e-mail notifications to individuals involved in development.
CONS: It takes a bit of time to make e-mail configurations, which can make it a problem for a new system. It should have some sort of instructions to make setup a lot easier to do.
An efficient and simple way for filing bugs.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love how its UI is laid out in a simple manner with very little distractions. Its entry fields are clear enough to see and it integrates wonderfully with Chrome.
CONS: At times, I don't like how bugs end up being doubled filed or "error out." This is a hassle since I often have to back track and correct it.
A useful tool that I’ve been using for a few years.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love how Bugzilla lays out its advanced search filters. The customization option of changing columns makes it easy for us to export columns in a csv format. It also gives us time to add additional details that can be included while filling bugs so it can easily be customized for every requirement.
CONS: I'd love it if Bugzilla gets a major upgrade to turn it into a project management tool. It would be nice if there's a possibility for us to add comments and a simultaneous attachment. It may not be user friendly but we hope that'll change in the future.
A tool that’s both interesting and useful.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: A tool that's very useful in all aspects. Tracking bugs has never been this easy. It can be installed within the network so it can be used by you and your team offline. Its e-mail notification keeps you updated if new bugs are present. And it's super fast.
CONS: Some of the things I don't favor with this tool is that it becomes a bit challenging to make configurations and challenging to handle it on initial use. It has an old interface that badly needs an improved look. It also won't let you communicate with your bugs via e-mail.
A bug tracker that’s never made for your grandmother
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Bugzilla contains a plethora of features and can be configured for use in a number of ways. It's a fast tool the leaves very little server footprint. It offers excellent reporting, follow-ups, and searching functionality. Bugzilla is ideal tool for those operating on a budget.
CONS: It appears to be a bit overwhelming. The learning curve is a lot steeper compared to other bug trackers in the market. Serching for bugs take awhile since there are plenty of fields available.
A good approach to tracking annoying bugs.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: What I really the most with Bugzilla is how you can keep things organized. Assigning bugs can be done on the fly so each team member can fix and monitor the status of each single issue.
CONS: There have been issues where the UI can be difficult to navigate. There have been instances where I gave up looking for something. Also, the UI is way too bland.
Tracking bugs is a lot easier now.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: With this tool, I'm able to get thet most out of my software development and other projects. With little effort, I gave out roles, create e-mail notifications, and set up workflow for bug reports on my projects.
CONS: The UI needs to appear more current and innovative. Their online themes aren't that good to look at. But then again, looks isn't what this product is about for such a powerful tool.
A tool intended for bug tracking.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love how this tool is simple to deal with on the first go. Not only that, but Bugzilla gave me complete control on the lifecycle of each bug.
CONS: This tool needs more improvement on the description requirements (either in terms of function or business) as well as being able to integrate with other known IT platforms and tools.
A bug tracking system that does its job well.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Bugzilla is an open-sorced tool for tracking bugs. It gives developers a chance to monitor major issues with their product. The tool can also be deployed for test management since it can directly be linked to quality center and others.
CONS: Bugzilla is a good tool but it needs further flexibility when it comes down to customizing fields. In addition, their UI needs some serious makeover.
Bug tracking has never been this great and so light to use.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Bugzilla has a lot of things in store. It has plenty of features capable of tracking issues. What's more it's a tool that's quick to set up and immediately use.
CONS: There's nothing much to not like about this tool since its works incredibly well. There are a number of issue that trackers have in terms of the features they bring. In the end, it all boils down to you the workflow of your team.
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
OR
Sign in with company emailSign in with company email
A bug tracking tool that’s open-sourced.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
An efficient and simple way for filing bugs.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
A useful tool that I’ve been using for a few years.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
A tool that’s both interesting and useful.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
A bug tracker that’s never made for your grandmother
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.