CallidusCloud Marketing Solution Review

PROS: Simple remote access for the workforce. Having accessiblity to support and course content in a single platform. Gread reporting. Admin functionality is amazing.

CONS: A bi-directional API integration with Bamboo is lacking. Bamboo actually pushes an individual's details over. Unfortunately, Litmos won't make a report on the course completion to the HRIS records of Bamboo.

PROS: I am allowed to use all its market leading features without paying extra money. The product is not expensive, it is very intuitive and easy to set up. I would like to suggest some features/options and I believe they will hear my voice. Their support team is great and always helpful.

CONS: I would like to see some improvements for integrations with social media. For my colleagues email dispatch feature is difficult to understand how it works, but this is great feature. I think that this product is for US market only because identifies only visitors for US market.

PROS: One of BlueSnap's standout functionality is flexiblity. You're basically gettting a full hosted service. Or you can utilize its functionality as a gateway or anything else in between. Support accommodated our unique needs by changing our usual worklow to meet our requirements in business.

CONS: Reporting could use some further robustness. We function and die with the data we get. So it's essential to have accessibility to data in a timely manner. We want more of this.

PROS: We are able to see those who have visited our website, what pages they have viewed and links, all of these information we receive with our email campaign analytics. Callidusclould helps us to follow and even identify our leads with automated emails. Our sales team is able to track the website visitors, views and links and they are doing their best to perform the sales via SalesForce.

CONS: We don’t receive detailed analytical info after we send the campaigns. The click through data is still visible but we haven’t seen the clicks through the links. We want to test the workflow builder, but I think we are going to need extra time to learn the tool.

PROS: I get immediate response whenever I face some issue with the system, or if I need some feature or option they would make everything to meet my needs. Its customer service is one of the best.

CONS: When we started to use the system the customer support wasn’t available for some situations.

PROS: We had to push in making certain requests from Litmos. That means involving the mixers. We were able to talk about to them about the ideas that we had in mind. They're account management was fantastic.

CONS: The web page for registration could use a lot of improvement. It's hard to figure out if the confirmation really did go through. Reserving spots (for class schedules) was a bit clunky. Although we were able to e-mail and did get a follow-up from our AM.

PROS: What I favor most with Litmust is how it is to use. Its flexiblity led to building a course and having the capacity to do bulk uploads to users. UI is very user-friendly. It entails minimal to zero training in getting a team updated.

CONS: Improvements should be made on their scheduling and course management. I was hoping I can make a course offer team access to a specific course without pushing them to be admins. This means we'd have to create the courses all over again as well as link modules. These are cumbersome to do.

PROS: There are a plethora of to options that you can learn as a professional. Your needs will point you the direction that you're aiming to go for. Litmos is the best in terms of support. They've got exceptional engagement with the customers they deal with.

CONS: It'd be nice to have further robustness with their pre-installed eCommerce functionality. This would let us sell our courses more effectively. At the same time, we can manage our customer subscriptions. Having some kind of a token-based would be a big help in the long run.

PROS: CalliDusCloud is easy to use platform, intuitive, great for my company and comes with affordable price. We regularly send emails to small email lists and this system helps me to send the email at the same time to specific lists, thus, I am able to compare response rates of each email list. I am able to customize my emails the way I want. It is easy to build workflows, scores and I can even integrate the system with other campaigns I use, without any problem or concern. The price is great especially for small sized companies, and this is very helpful because of the fact that small companies need powerful email marketing campaign system, so they can grow.

CONS: The only thing I dislike about the system is that the columns of import list features are fixed, this is kind of limitation to the ability to export complete information like employee size, revenue and others to the Sales force platform.

PROS: CallidusCloud is awesome Marketing Automation solution. It provides me with intimation mails reports even before facing some server issues. I love the SEO diagnostic and reporting tool as well. I can even host their landing pages with my company’s URL. Also, the LeadHook functionality sends me reminders on the site but as I can see they are working on LeadHook updates. Fantastic job. I have to say that the trainings you receive is for free and their customer service is very helpful and responsive.

CONS: They resolved the delays of the reports. In my opinion, the interface and terminology are complex for e.g. the Query and Search options are not used regularly but throughout the application. I think that training and support are free because this tool is very easy to learn and to use.

PROS: Litmos makes it really simple for learners to utilize. Implementing was done in a snap. This is way better than the ones used by enterprise-heavy systems. Instructor-based training is easy to set up.

CONS: I'm constantly seeking ways to make integration with current organization tools a lot sipler. Further analytics like that of question-level reporting is also essential for me.

PROS: CalliDus Cloud offers great marketing automation features and before you start you have trainings both live and webcast trainings with presentations on how to use this platform and these are very helpful. We are able to create our own marketing campaigns where we included the prospect data into Salesforce. And this tool is really helpful for lead scoring as well.

CONS: To create marketing campaigns is difficult thing, but once you learn everything works great.

PROS: Getting people to register is simple to do. That includes self-registation as well as e-mail invites. Learners and admins can easily navigate. UI is intuitive.

CONS: I'd love to havedrop down sections witin the profile fields. Specifically, I wanted it in the "Country" section. It'd be nice to have something like a team badging feature so people within the team get to only see each other.

PROS: Our company constantly uses the email marketing campaigns on a monthly basis, we have used other non-user-friendly tools especially when it comes to reporting so we started using the Callidus Cloud. With this system email campaigns are easy to set up and we are able to use full HTML capabilities, also the graphic report feature is understandable and really helpful. We receive automated reports with key stats and this is exactly what we need for launching our future campaigns.

CONS: We are making an integration with Callidus Cloud with Sugar CRM which is our system and the issue is that this integration doesn’t work fast. Sugar CRM is an industry leader when it comes to cloud based CRM, I know that there is an integration with Salesforce.

PROS: We're making use of Litmos for more than a year now. So far, it's been a blessing to us. We totally love the way it does things. We like how they're constantly refinding the product to perfection.

CONS: We've encountered very little resistance with this software. We can't really find something big that we hate about it. The entire thing has been a learning process. All in all, we're very happy with it.

PROS: I am able to track prospects, companies and other types of visitors that visit our websites, we are even able to score them based on the actions they take related to emails they are receiving directly from our company. We use the email rerun option because we have customers who are willing to receive daily newsletters from us. CalliDus Cloud offers schedule feature so we can schedule emails at the same time every day.

CONS: I had some issues with the CalliDus Cloud, for e.g. I have received same report email 20 times today, and this is annoying thing. And I have to say about the issue I had with the rerun system I had it for months, they finally fixed it. I think, they need to improve their email reporting system for individual contacts emails and for specific emails.

PROS: I get almost all its marketing features and automation tools without paying extra price. This is very powerful email marketing tool. And what’s most important this CallidusCloud product connects the dots with all website visitors. The page tracking codes are wonderful and very powerful.

CONS: I would like to see integrations with other social networks. They have made some changes and improvements, and this is something that I really appreciate. On the other hand, I would like to see this software like Hubspot or even Hootsuite with ViralHeat or other measure tools added