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GoBig WiFi Review

GoBig WiFi
Our score: 8.0 User satisfaction: 100%

What is GoBig WiFi?

GoBig WiFi is one of the new-generation business WiFi solutions designed to capture and categorize customer data, and which helps companies develop smarter marketing strategies for engaging customers. The platform has a long list of prominent customers, including retailers, restaurants, coffee shops, clubs, fitness centers, and so on.

This solution unites the latest WiFi technology advantages under one roof, and reinforces them with effective Beacon technology picks, security and data safeguards, loyalty programs, and POS/CRM integration. On top of that, GoBig can be used for customer reporting & big data analysis.

Thanks to it, your company can deliver better customer experience, but also automate sales processes and transactions, and reduce operational costs. In fact, GoBig WiFi offers a free-of-charge Lite Package small businesses can use to drive traffic to their social media profiles, apply remote management, or customize their portals just the way they would with the bigger, paid-per-use plans.

Overview of GoBig WiFi Benefits

There are many distinctive advantages you should consider when deciding whether GoBig WiFi is a good marketing choice for your company. We’d advise you to begin exploring the plethora of unique customer engagement features, some of them to be found exclusively in this particular platform.

What satisfied users like the most is the variety of log in options that help you put the system in action in less then no time, and use it to drive more traffic to their social pages, or collect likes and reinforce their brand awareness. Depending on the plan you’ve chosen, log in for users will be possible via social network credentials (Facebook, Twitter, WeChat, or Google+) or a support login SMS.

Once users arrive on the customized WiFi landing page (including the name, slogan, and logo of the brand), the system collects their email addresses and mobile phone numbers, so that you can stay in contact with them. The exclusive Loyalty Program offered by GoBig will allow you to automatically send information coupons to the WiFi users, either on their email address or directly on their phone. The same way, you can consider sending special gift cards to the most frequent users  based on your own rules and estimation (rewarding such that visited the store at least 10 times in the past month, for instance).

In terms of customization, the bonus is that you can do some video branding, either with a local footage or a YouTube clip commercial. Both will be automatically triggered once the user lands on the page, but that won’t compromise access to WiFi which is as simple as a single click. Afterwards, the Customer Redirection Portal will be triggered to send users to your official website or another desired page.

Security is a catch too, having in mind that both yours and your customers’ data is 100% secure. GoBig was designed in accordance with PCI and HIPAA standards, meaning that it provides a fast, yet secure connection. To make matters even better, this gateway product can work with every WiFI system out there to convert the existing WiFi deployment to a GoBig WiFi solution.

Generally, GoBig captures and stores all customer data in cloud, from where you can track and analyze all metrics that are relevant to your business. While exploring the product, we also advice you to check the Analytics & Big Data section, as there you can find customizable, out-of-the-box reports to export and analyze customer data.

Finally, we’d like to emphasize that GoBig WiFi is an outstandingly well-integrated system, which blends with a variety of POS and CRM systems for undisturbed information flow, and also offers social media integration and a connection to third-party coupon creators.

Overview of GoBig WiFi Features

  • Guest WiFi
  • Social Platform Account
  • Landing Pages
  • WiFi SSID and Device Firmware Update
  • Authentication
  • All-in-One Management Platform
  • A variety of Login Options (Social Login included)
  • Simplified, One-Button WiFi Connection
  • Faster Network Connection
  • PCI and HIPAA Compliance
  • Customer Data Capture
  • Video Branding
  • Self-Service Ordering System
  • Customer Portal Redirection
  • SMS/Email Campaigns
  • International SMS
  • Loyalty Programs
  • POS Integrations
  • CRM Integrations
  • Third-Party Coupons Integrations
  • Analytics & Big Data
  • Built-In Email, SMS, and Onscreen Campaign Systems
  • Smart Campaigning based on Visitors’ Behavior
  • Distribution Channel for TV and Video Advertisers
  • Customer Support

What Problems Will GoBig WiFi Solve?

Know who the customers are and how to contact them

By using Social login and SMS login, the businesses have an understanding of their customers, and an easy way to collect their contact information.

Communicate to the customer

With the product’s smart loyalty program, the business can easily and automatically send welcome message, coupons, promotions, and event information to their customers.

Self-service

GoBig WiFi systems can automatically take the wifi user to the business self-service portal for menu and ordering etc. to reduce labor cost and kiosk device cost

GoBig WiFi Position In Our Categories

Knowing that businesses have unique business-related requirements, it is only logical that they abstain from choosing a one-size-fits-all, ideal software solution. At any rate, it is nearly futile to try to chance on such an app even among sought-after software products.
The right step to do would be to take note of the several major aspects which necessitate investigation such as critical features, packages, skill aptitude of the users, company size, etc. Thereafter, you must perform the product research fully. Have a look at these GoBig WiFi evaluations and look into the other solutions in your shortlist more closely. Such comprehensive product investigation ensures you weed out unfit applications and pay for the one that includes all the benefits your business requires.

Position of GoBig WiFi in our main categories:

TOP 500

GoBig WiFi is one of the top 500 Marketing Software products

GoBig WiFi is also listed in the following subcategories:

There are trendy and widely used applications in each software group. But are they essentially the best fit for your company’s specific requirements? A trendy software solution may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly invest in popular systems. Read at least a few GoBig WiFi Marketing Software reviews and consider the factors that you desire in the software such as the cost, main functionality, available integrations etc. Then, choose a few solutions that fit your requirements. Check out the free trials of these products, read online opinions, get explanations from the maker, and do your homework thoroughly. This profound homework is sure to assist you choose the best software application for your company’s special wants.

How Much Does GoBig WiFi Cost?

GoBig WiFi Pricing Plans:

Free Trial

Lite

Free

Standard

$49/month/device

Advanced

$99/month/device

Premium

By Quote

GoBig WiFi offers a free Lite package, and two professional plans. Currently, they are working on a Premium package for enterprises the details of which are still not announced.

Lite – Free

  • Support Facebook/Google+/Twitter login with social plugin
  • Merchant name & logo on landing page
  • Customized wireless SSID
  • Customer portal redirection
  • URL blacklist/Whitelist
  • Client whitelist
  • Bandwidth control
  • Appliance remote management
  • Security
  • WAN optimization

Standard – $49/month/device

  • Support SMS login
  • Customer data capture and export
  • Data analysis
  • API
  • Active campaign integration
  • All the features included in Lite package

Advanced – $99/month/device

  • Support video login/branding
  • Support WeChat login
  • SMS campaign
  • Email campaign
  • Loyalty program
  • All the features included in Standard package

Premium – By Quote

  • Features to be announced

User Satisfaction

Positive Social Media Mentions 97
Negative Social Media Mentions 0

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GoBig WiFi reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with GoBig WiFi. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are GoBig WiFi pricing details?

GoBig WiFi Pricing Plans:

Free Trial

Lite

Free

Standard

$49/month/device

Advanced

$99/month/device

Premium

By Quote

GoBig WiFi offers a free Lite package, and two professional plans. Currently, they are working on a Premium package for enterprises the details of which are still not announced.

Lite – Free

  • Support Facebook/Google+/Twitter login with social plugin
  • Merchant name & logo on landing page
  • Customized wireless SSID
  • Customer portal redirection
  • URL blacklist/Whitelist
  • Client whitelist
  • Bandwidth control
  • Appliance remote management
  • Security
  • WAN optimization

Standard – $49/month/device

  • Support SMS login
  • Customer data capture and export
  • Data analysis
  • API
  • Active campaign integration
  • All the features included in Lite package

Advanced – $99/month/device

  • Support video login/branding
  • Support WeChat login
  • SMS campaign
  • Email campaign
  • Loyalty program
  • All the features included in Standard package

Premium – By Quote

  • Features to be announced

What integrations are available for GoBig WiFi?

Thanks to its open API, GoBig WiFi can be integrated with a variety of POS, CRM, social networks and self-service systems to reduce device maintenance and labor costs. You can also benefit from its seamless connection to third-party coupon creators. There is also a flawless integration with Active Campaign.

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Reviewed By Louie Andre
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