GoBig WiFi is one of the new-generation business WiFi solutions designed to capture and categorize customer data, and which helps companies develop smarter marketing strategies for engaging customers. The platform has a long list of prominent customers, including retailers, restaurants, coffee shops, clubs, fitness centers, and so on.
This solution unites the latest WiFi technology advantages under one roof, and reinforces them with effective Beacon technology picks, security and data safeguards, loyalty programs, and POS/CRM integration. On top of that, GoBig can be used for customer reporting & big data analysis.
Thanks to it, your company can deliver better customer experience, but also automate sales processes and transactions, and reduce operational costs. In fact, GoBig WiFi offers a free-of-charge Lite Package small businesses can use to drive traffic to their social media profiles, apply remote management, or customize their portals just the way they would with the bigger, paid-per-use plans.
Show MoreThere are many distinctive advantages you should consider when deciding whether GoBig WiFi is a good marketing choice for your company. We’d advise you to begin exploring the plethora of unique customer engagement features, some of them to be found exclusively in this particular platform.
What satisfied users like the most is the variety of log in options that help you put the system in action in less then no time, and use it to drive more traffic to their social pages, or collect likes and reinforce their brand awareness. Depending on the plan you’ve chosen, log in for users will be possible via social network credentials (Facebook, Twitter, WeChat, or Google+) or a support login SMS.
Once users arrive on the customized WiFi landing page (including the name, slogan, and logo of the brand), the system collects their email addresses and mobile phone numbers, so that you can stay in contact with them. The exclusive Loyalty Program offered by GoBig will allow you to automatically send information coupons to the WiFi users, either on their email address or directly on their phone. The same way, you can consider sending special gift cards to the most frequent users based on your own rules and estimation (rewarding such that visited the store at least 10 times in the past month, for instance).
In terms of customization, the bonus is that you can do some video branding, either with a local footage or a YouTube clip commercial. Both will be automatically triggered once the user lands on the page, but that won’t compromise access to WiFi which is as simple as a single click. Afterwards, the Customer Redirection Portal will be triggered to send users to your official website or another desired page.
Security is a catch too, having in mind that both yours and your customers’ data is 100% secure. GoBig was designed in accordance with PCI and HIPAA standards, meaning that it provides a fast, yet secure connection. To make matters even better, this gateway product can work with every WiFI system out there to convert the existing WiFi deployment to a GoBig WiFi solution.
Generally, GoBig captures and stores all customer data in cloud, from where you can track and analyze all metrics that are relevant to your business. While exploring the product, we also advice you to check the Analytics & Big Data section, as there you can find customizable, out-of-the-box reports to export and analyze customer data.
Finally, we’d like to emphasize that GoBig WiFi is an outstandingly well-integrated system, which blends with a variety of POS and CRM systems for undisturbed information flow, and also offers social media integration and a connection to third-party coupon creators.
Show MoreKnow who the customers are and how to contact them
By using Social login and SMS login, the businesses have an understanding of their customers, and an easy way to collect their contact information.
Communicate to the customer
With the product’s smart loyalty program, the business can easily and automatically send welcome message, coupons, promotions, and event information to their customers.
Self-service
GoBig WiFi systems can automatically take the wifi user to the business self-service portal for menu and ordering etc. to reduce labor cost and kiosk device cost
Keeping in mind businesses have special business wants, it is wise they abstain from selecting a one-size-fits-all, ideal software solution. Nevertheless, it would be almost impossible to try to pinpoint such application even among sought-after software systems. The correct thing to undertake can be to shortlist the several main aspects which require careful thought including critical features, price plans, technical skill aptitude of staff members, business size, etc. Thereafter, you must do your product research fully. Browse over some of these GoBig WiFi analyses and scrutinize the other software products in your shortlist more closely. Such well-rounded product investigation ensure you circumvent ill-fitting applications and pay for the one that provides all the benefits your company requires.
Position of GoBig WiFi in our main categories:
GoBig WiFi is one of the top 500 Marketing Software products
It's crucial to realize that virtually no app in the Marketing Software category is an ideal solution able to meet all the goals of different company types, sizes and industries. It may be a good idea to read a few GoBig WiFi Marketing Software reviews first as specific software can perform well exclusively in a really narrow group of applications or be prepared with a really specific industry in mind. Others can operate with an idea of being simple and intuitive and consequently lack advanced elements needed by more experienced users. There are also apps that support a large group of customers and provide a complex feature base, but that in most cases comes at a higher cost of such a solution. Ensure you're aware of your needs so that you get a solution that has all the elements you look for.
GoBig WiFi Pricing Plans:
Free
$49/month/device
$99/month/device
By Quote
GoBig WiFi Pricing Plans:
Free Trial
Lite
Free
Standard
$49/month/device
Advanced
$99/month/device
Premium
By Quote
GoBig WiFi offers a free Lite package, and two professional plans. Currently, they are working on a Premium package for enterprises the details of which are still not announced.
Lite – Free
Standard – $49/month/device
Advanced – $99/month/device
Premium – By Quote
We know that when you choose to get a Marketing Software it’s vital not only to see how experts score it in their reviews, but also to find out whether the actual people and businesses that purchased it are genuinely happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and GoBig WiFi reviews across a vast array of social media sites. The information is then featured in a simple to understand way showing how many customers had positive and negative experience with GoBig WiFi. With that information at hand you should be ready to make an informed buying choice that you won’t regret.
Devices Supported
Deployment
Language Support
Pricing Model
Customer Types
Thanks to its open API, GoBig WiFi can be integrated with a variety of POS, CRM, social networks and self-service systems to reduce device maintenance and labor costs. You can also benefit from its seamless connection to third-party coupon creators. There is also a flawless integration with Active Campaign.
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