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GoBig WiFi Review

GoBig WiFi
Our score: 8.0 User satisfaction: 100%

What is GoBig WiFi?

GoBig WiFi is one of the new-generation business WiFi solutions designed to capture and categorize customer data, and which helps companies develop smarter marketing strategies for engaging customers. The platform has a long list of prominent customers, including retailers, restaurants, coffee shops, clubs, fitness centers, and so on.

This solution unites the latest WiFi technology advantages under one roof, and reinforces them with effective Beacon technology picks, security and data safeguards, loyalty programs, and POS/CRM integration. On top of that, GoBig can be used for customer reporting & big data analysis.

Thanks to it, your company can deliver better customer experience, but also automate sales processes and transactions, and reduce operational costs. In fact, GoBig WiFi offers a free-of-charge Lite Package small businesses can use to drive traffic to their social media profiles, apply remote management, or customize their portals just the way they would with the bigger, paid-per-use plans.

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Overview of GoBig WiFi Benefits

There are many distinctive advantages you should consider when deciding whether GoBig WiFi is a good marketing choice for your company. We’d advise you to begin exploring the plethora of unique customer engagement features, some of them to be found exclusively in this particular platform.

What satisfied users like the most is the variety of log in options that help you put the system in action in less then no time, and use it to drive more traffic to their social pages, or collect likes and reinforce their brand awareness. Depending on the plan you’ve chosen, log in for users will be possible via social network credentials (Facebook, Twitter, WeChat, or Google+) or a support login SMS.

Once users arrive on the customized WiFi landing page (including the name, slogan, and logo of the brand), the system collects their email addresses and mobile phone numbers, so that you can stay in contact with them. The exclusive Loyalty Program offered by GoBig will allow you to automatically send information coupons to the WiFi users, either on their email address or directly on their phone. The same way, you can consider sending special gift cards to the most frequent users  based on your own rules and estimation (rewarding such that visited the store at least 10 times in the past month, for instance).

In terms of customization, the bonus is that you can do some video branding, either with a local footage or a YouTube clip commercial. Both will be automatically triggered once the user lands on the page, but that won’t compromise access to WiFi which is as simple as a single click. Afterwards, the Customer Redirection Portal will be triggered to send users to your official website or another desired page.

Security is a catch too, having in mind that both yours and your customers’ data is 100% secure. GoBig was designed in accordance with PCI and HIPAA standards, meaning that it provides a fast, yet secure connection. To make matters even better, this gateway product can work with every WiFI system out there to convert the existing WiFi deployment to a GoBig WiFi solution.

Generally, GoBig captures and stores all customer data in cloud, from where you can track and analyze all metrics that are relevant to your business. While exploring the product, we also advice you to check the Analytics & Big Data section, as there you can find customizable, out-of-the-box reports to export and analyze customer data.

Finally, we’d like to emphasize that GoBig WiFi is an outstandingly well-integrated system, which blends with a variety of POS and CRM systems for undisturbed information flow, and also offers social media integration and a connection to third-party coupon creators.

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Overview of GoBig WiFi Features

  • Guest WiFi
  • Social Platform Account
  • Landing Pages
  • WiFi SSID and Device Firmware Update
  • Authentication
  • All-in-One Management Platform
  • A variety of Login Options (Social Login included)
  • Simplified, One-Button WiFi Connection
  • Faster Network Connection
  • PCI and HIPAA Compliance
  • Customer Data Capture
  • Video Branding
  • Self-Service Ordering System
  • Customer Portal Redirection
  • SMS/Email Campaigns
  • International SMS
  • Loyalty Programs
  • POS Integrations
  • CRM Integrations
  • Third-Party Coupons Integrations
  • Analytics & Big Data
  • Built-In Email, SMS, and Onscreen Campaign Systems
  • Smart Campaigning based on Visitors’ Behavior
  • Distribution Channel for TV and Video Advertisers
  • Customer Support

What Problems Will GoBig WiFi Solve?

Know who the customers are and how to contact them

By using Social login and SMS login, the businesses have an understanding of their customers, and an easy way to collect their contact information.

Communicate to the customer

With the product’s smart loyalty program, the business can easily and automatically send welcome message, coupons, promotions, and event information to their customers.

Self-service

GoBig WiFi systems can automatically take the wifi user to the business self-service portal for menu and ordering etc. to reduce labor cost and kiosk device cost

GoBig WiFi Position In Our Categories

Knowing that businesses have distinctive business requirements, it is only prudent they avoid going for an all-encompassing, ideal software product. However, it is almost impossible to find such application even among recognizable software solutions. The practicable step to undertake can be to take note of the several important functions that merit examination including major features, price plans, technical skill capability of staff, company size, etc. After which, you should follow through your product research comprehensively. Have a look at these GoBig WiFi evaluations and check out each of the applications in your shortlist more closely. Such well-rounded product investigation ascertain you steer clear of poorly fit applications and pay for the system which includes all the aspects your company requires to achieve growth.

Position of GoBig WiFi in our main categories:

TOP 500

GoBig WiFi is one of the top 500 Marketing Software products

Since each company has unique business wants, it is advisable for them to refrain from seeking a one-size-fits-all perfect software application. Needless to say, it would be pointless to try to find such an app even among widely used software solutions. The clever thing to do would be to list the various essential aspects that need consideration such as main features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some GoBig WiFi Marketing Software reviews and check out each of the other solutions in your shortlist in detail. Such comprehensive homework can make certain you discard ill-fitting systems and zero in on the solution that provides all the aspects you need for business success.

How Much Does GoBig WiFi Cost?

GoBig WiFi Pricing Plans:

Free Trial

Lite

Free

Standard

$49/month/device

Advanced

$99/month/device

Premium

By Quote

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What are GoBig WiFi pricing details?

GoBig WiFi Pricing Plans:

Free Trial

Lite

Free

Standard

$49/month/device

Advanced

$99/month/device

Premium

By Quote

GoBig WiFi offers a free Lite package, and two professional plans. Currently, they are working on a Premium package for enterprises the details of which are still not announced.

Lite – Free

  • Support Facebook/Google+/Twitter login with social plugin
  • Merchant name & logo on landing page
  • Customized wireless SSID
  • Customer portal redirection
  • URL blacklist/Whitelist
  • Client whitelist
  • Bandwidth control
  • Appliance remote management
  • Security
  • WAN optimization

Standard – $49/month/device

  • Support SMS login
  • Customer data capture and export
  • Data analysis
  • API
  • Active campaign integration
  • All the features included in Lite package

Advanced – $99/month/device

  • Support video login/branding
  • Support WeChat login
  • SMS campaign
  • Email campaign
  • Loyalty program
  • All the features included in Standard package

Premium – By Quote

  • Features to be announced

User Satisfaction

Positive Social Media Mentions 97
Negative Social Media Mentions 0

We know that when you make a decision to buy a Marketing Software it’s important not only to learn how professionals rank it in their reviews, but also to discover whether the real users and enterprises that use it are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and GoBig WiFi reviews across a wide array of social media sites. The data is then displayed in a simple to understand format showing how many customers had positive and negative experience with GoBig WiFi. With that information available you will be ready to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for GoBig WiFi?

Thanks to its open API, GoBig WiFi can be integrated with a variety of POS, CRM, social networks and self-service systems to reduce device maintenance and labor costs. You can also benefit from its seamless connection to third-party coupon creators. There is also a flawless integration with Active Campaign.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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