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CaseFox Review

CaseFox
Our score: 8.7 User satisfaction: 97%

What is CaseFox?

CaseFox is a system developed for attorneys, accountants, or professionals who bills clients by the hour. What CaseFox does is helping you time and bill your customers accurately and without any effort. Aside from time tracking, billing, and invoicing, CaseFox also comes with other significant tools that can make your work a lot easier, such as document management and case notes among others. You can also allow, limit and tweak access to data based on role authorization. CaseFox offers secured databases for your information, where all data are processed once you enter them into the system.

Professionals and companies that provide services need an easy-to-use software to handle their routine timekeeping, invoicing, simple accounting, and case management features. Affordability is also an important factor and CaseFox fits well there in contrast to their competition. CaseFox has put together an easy to use, role-based multi-user interface that includes a rich feature set that it’s suitable for individuals as well as firms having multiple employees.

The best way to summarize CaseFox is that it offers the type of features that are carefully designed based on years of customer feedback and industry needs. The features are put together in such a way that they save time for the users. For example, CaseFox can generate overdue reminder letters for all open invoices in just one click.

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Overview of CaseFox Benefits

CaseFox is a complete software solution that combines time management, billing and invoicing, and document management into one solid package. Check out the CaseFox benefits that you’ll get once you opt for this software:

  • Cost-effective solution that lets you add users to to your account for no additional charge (for paid accounts).
  • Easy and simple interface lets you get acquainted with the system real fast.
  • Access all areas that you need without jumping from screen to screen.
  • Track time via SMS
  • Enjoy integrations with a variety of Google applications

More CaseFox Benefits

CaseFox provides a rich calendar feature including syncing events to multiple users’ Google calendars and rule-based calendaring triggers to automatically create secondary events based on entered events.

Ease of timekeeping is a dominant feature that CaseFox offers. Timekeeping is very flexible in that various types of time entries can be entered easily and different hourly rates can be set for staff members at different granularity. Ability to generate LEDES format invoices without additional effort is also a key benefit. CaseFox offers extensive reporting, and ability to export data including one-click export of all data.

CaseFox also offers timekeeping via SMS messages, real-time reporting of timekeeping summaries at different granularities, extensive trust accounting features, phone message record keeping, and notifications. CaseFox integrates with Xero Accounting, Quickbooks, Dropbox, Google Drive, Tasks, Email, Calendar, and Contacts, and offers single sign in with Google credentials.

CaseFox also provides Tasks, Documents and other case management features. In summary, CaseFox offers all features and benefits at one place that a solo attorney or a small-medium size firm may need.

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Overview of CaseFox Features

  • Legal Practice Management
  • Case Management
  • Case Document Management
  • Billing
  • Legal Accounting
  • Calendars
  • Matter Management
  • Invoicing
  • LEDES Support
  • Automation of tasks and calendar
  • Tracking of time and expenses
  • Case Note Management
  • Conflict Check
  • Trust Accounting
  • Phone Message Tracking
  • Discovery Tracking
  • Reporting/Docketing/Calendaring
  • Role-Based Access
  • Different Staff Rates for Different Cases
  • Contract Staff Limited Access
  • Fee-Splitting Rules
  • Automatic Invoice Generation
  • Task Management
  • Timekeeping
  • Contacts Management
  • Online Payments
  • Client Portal
  • Customizable Templates
  • Invoicing and Billing
  • Android and IOS Apps
  • High-level Online Security
  • Case Workflows
  • Integrations with Google, Office365, PayPal, Xero, and more

What Problems Will CaseFox Solve?

Here are some common problems that CaseFox can help you solve:

Generate Bulk Invoices with a Single Click

Generating bulk invoices can be a tedious task that requires many hours of work. CaseFox’s “one-click” bulk invoice generation can save you hours of grueling effort when a large number of cases need to be invoiced. Generated invoices can be quickly downloaded in a zip file or can be emailed to clients directly from CaseFox.

Restrict Access to Contract Staff

Sometimes, businesses hire contract staff but they do not want to give the contract staff access to view or alter any data. CaseFox can help with its preconfigured role function that enables the admin user to grant contract staff access only to selected cases. They can view their own time entries only and enter new time entries for themselves. They do not see any other data. Even further, they may also be restricted from viewing their hourly rates as billed to the clients.

CaseFox Position In Our Categories

Since companies have specific business-related requirements, it is only sensible that they steer clear of settling on an all-in-one, “perfect” software product. Having said that, it is nearly futile to try to pinpoint such a software system even among branded software products. The practicable step to undertake can be to shortlist the various chief functions which entail scrutiny like crucial features, packages, skill aptitude of staff members, company size, etc. Then, you must double down on the product research comprehensively. Browse over some of these CaseFox evaluations and explore each of the software solutions in your shortlist in detail. Such comprehensive research makes sure you keep away from mismatched software solutions and subscribe to the system which meets all the function your business requires to realize efficiency.

Position of CaseFox in our main categories:

TOP 100

CaseFox is one of the top 100 Accounting Software products

TOP 10

CaseFox is one of the 10 Law Practice Management Software products

Every company is different, and might call for a specific Law Practice Management Software solution that will be designed for their business size, type of clients and employees and even individual niche they support. You should not count on finding an ideal app that is going to work for each company regardless of their history is. It may be a good idea to read a few CaseFox Law Practice Management Software reviews first and even then you should remember what the service is intended to do for your company and your workers. Do you need an easy and straightforward app with only essential features? Will you actually use the complex functionalities required by pros and large enterprises? Are there any particular features that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a solid service that will match your budget.

How Much Does CaseFox Cost?

CaseFox Pricing Plans:

Free Trial

Solo

$0

Pro

$39/user/month

Enterprise

$79/user/month

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What are CaseFox pricing details?

CaseFox Pricing Plans:

Free Trial

Solo

$0

Pro

$39/user/month

Enterprise

$79/user/month

CaseFox pricing plans come in three tiers, each designed to suit varying needs and business requirements. A free trial is also available for those who are still considering trying out CaseFox for their business.

Solo – $0

  • Free Forever
  • No Credit Cards
  • 2 Users
  • Up to 4 Cases
  • Manage everything in one place
  • Quickly track time/expenses
  • Bill with various fee structures.
  • Use UTBMS and LEDES codes for billing

Pro – $39 per user/month (billed annually)

  • Everything in Solo +
  • Unlimited cases/matters with easy import
  • 10 GB+ storage for documents
  • SMS timekeeping for tracking
  • 2-factor authentication add-ons
  • Send multilingual bills/invoices
  • Client onboarding with intake forms
  • Secure client communication and payments via portal
  • Rule-based calendaring for court deadlines
  • Quick conflict checks for case party searches
  • Integration with QuickBooks, Xero, LawPay, and Office 365

Enterprise – $79/user/month (billed annually)

  • Everything in Pro +
  • Standardize and manage legal intake processes
  • Centralize service requests and assignments
  • Remove CaseFox branding with white labeling
  • Centralize case management, analyze data, and gain transparency
  • Receive 24/7 priority support
  • One free website for your firm
  • Smooth transition with custom data migration and support
  • Gain access to CaseFox Consultants
  • Receive custom recommendations
  • Free custom development

User Satisfaction

Positive Social Media Mentions 22
Negative Social Media Mentions 0

We are aware that when you decide to purchase a Law Practice Management Software it’s crucial not only to see how professionals score it in their reviews, but also to find out whether the actual users and companies that bought these solutions are genuinely content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and CaseFox reviews across a broad range of social media sites. The data is then featured in an easy to digest way indicating how many clients had positive and negative experience with CaseFox. With that information available you should be ready to make an informed business decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for CaseFox?

CaseFox integrates with the following applications and systems:

  • IIFData Format
  • Xero Accounting
  • MS Word
  • PDF
  • ESIS
  • Advocator
  • IIF
  • LitigationAdvisor
  • Dropbox
  • Google
  • Google Drive

CaseFox User Reviews

CaseFox average rating:

Average score
5/5 (2 user reviews)
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Cassandra Weisinger

PROS: 1) Excellent time tracking: Detailed entries, timers, and easy billing integration. 2) Effective matter management: Streamlines case handling with task assignment and progress tracking. 3) Client portal: Improves communication and collaboration with clients. 4) Reporting: Provides insights into project performance and profitability.

CONS: 1) User interface: Could be more modern and intuitive. 2) Mobile app: Limited features and functionality. 3) Customization: Could offer more flexibility in workflows and reporting.

Reviewed 9 months ago

Read full review >

The least favorable review

Cassandra Weisinger

PROS: 1) Excellent time tracking: Detailed entries, timers, and easy billing integration. 2) Effective matter management: Streamlines case handling with task assignment and progress tracking. 3) Client portal: Improves communication and collaboration with clients. 4) Reporting: Provides insights into project performance and profitability.

CONS: 1) User interface: Could be more modern and intuitive. 2) Mobile app: Limited features and functionality. 3) Customization: Could offer more flexibility in workflows and reporting.

Reviewed 9 months ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

One of the best software for law firms

Read full review >
Liam Parker
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.01.2025 Company Size: N/A Industry: N/A

PROS: CaseFox stands out for its simplicity and efficiency. The time tracking and invoicing features are extremely helpful for legal professionals. The case management system is well-structured, making it easy to handle multiple clients and deadlines. Additionally, its affordability makes it a great option for small law firms and solo practitioners.

CONS: The mobile app could use some improvements to match the functionality and ease of the desktop version. Adding more customization options in reports would also make it even better.

What do you think about this review?

Great Poor

CaseFox: Time Tracking, Matter Management & More

Read full review >
Cassandra Weisinger
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.12.2024 Company Size: 11-50 Employees Industry: Law Practice

PROS: 1) Excellent time tracking: Detailed entries, timers, and easy billing integration. 2) Effective matter management: Streamlines case handling with task assignment and progress tracking. 3) Client portal: Improves communication and collaboration with clients. 4) Reporting: Provides insights into project performance and profitability.

CONS: 1) User interface: Could be more modern and intuitive. 2) Mobile app: Limited features and functionality. 3) Customization: Could offer more flexibility in workflows and reporting.

What do you think about this review?

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CaseFox user reviews

One of the best software for law firms

Read full review >
Liam Parker
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.01.2025 Company Size: N/A Industry: N/A

CaseFox: Time Tracking, Matter Management & More

Read full review >
Cassandra Weisinger
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.12.2024 Company Size: 11-50 Employees Industry: Law Practice
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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