Citibeats Review
What is Citibeats?
Citibeats is a data analysis and intelligence solution that gathers comments and posts from people from various sources including blogs, online news sites, reviews, forums, and social media networks (Facebook, Twitter, etc.) among others and then utilizes a proprietary Machine-Learning algorithm to filter, evaluate, and categorize all the information to determine the prevailing opinions of the public regarding a particular topic or issue.
The software caters to governments, public institutions as well private institutions, helping them gather and know their customers’ concerns so they can make the most effective and timely response and answers.
All these data are presented in easy-to-understand visualizations, allowing Citibeats users to immediately comprehend and derive actionable and highly valuable insights on which they can make smart responses and intelligent decisions. Citibeats offer a variety of ways to interpret mountains of data and deliver them in the most understandable way.
Show MoreOverview of Citibeats Benefits
Citibeats delivers relevant data visualizations and interpretations of social opinions from loads of sources that are easy to comprehend and use so you can make smart decisions and take decisive actions. Knowing what the current concerns your target demographics are talking about as well as trending issues is critical to any business or organization.
The software provides a plethora of data analysis and intelligence solutions to cover each and every information requirement you have.
With Citibeats, you don’t have to manually check websites, news sites, blogs, forums, and other sources of people’s comments to collect and makes sense of what they are speaking about. The software does all the hard work, only getting comments that are relevant to your business or organization.
Its proprietary Machine-Learning algorithm also does the heavy lifting of filtering, analyzing, and classifying all the data it gathers. There is no need for you to manually quantify and measure data. Citibeats does it all.
The software’s discovery dashboard presents all the significant and relevant information you need through a customizable and flexible panel. That said, you can always go deeper to better get the gist of what’s going on and how you can use the data to make better responses.
Show MoreOverview of Citibeats Features
- Discovery Dashboard
- Proprietary Machine-Learning algorithm
- Data Analysis
- Data Collection
- Data Visualization
- Report creator
- Data connector
What Problems Will Citibeats Solve?
Scenario I: Insurance companies
Insurance firms use Citibeats for projects such as:
– Observatory: compare citizen opinions around mobility, housing, health, family across cities, time, customer segments.
– Early warning system: analyze evolution of social concerns related to systemic risks
– City resilience: analyse concerns after natural disasters or attacks, and understand how different cities can upgrade their response
– Customer feedback: analyze customer emails and understand top concerns, pain points and delights across verticals
Scenario II: Banking
Banks use Citibeats to:
– Get alerts on rising civic concerns from the last few hours
– Analyze historic social concerns related from the last 10 years and how they correlate with their business KPIs
– Receive weekly reports on top issues for your bank and for competitors
Citibeats Position In Our Categories
Knowing that businesses have distinct business-related needs, it is prudent they steer clear of subscribing to a one-size-fits-all, ”best” software. Still, it would be almost impossible to chance on such an app even among popular software systems. The sensible thing to undertake would be to list the various critical factors which entail scrutiny like important features, price plans, technical skill capability of the employees, company size, etc. Next, you must perform your product research systematically. Read some Citibeats evaluations and explore the other software systems in your list more closely. Such well-rounded product investigation can make sure you keep away from ill-fitting software products and select the system that delivers all the function your company requires.
Position of Citibeats in our main categories:
TOP
200
Citibeats is one of the top 200 Business Intelligence Software products
If you are considering Citibeats it may also be sensible to analyze other subcategories of Business Intelligence Software listed in our database of SaaS software reviews.
Since each organization has specific business requirements, it is advisable for them to desist from looking for a one-size-fits-all faultless software solution. Needless to say, it would be futile to try to find such an app even among widely used software solutions. The smart thing to do would be to jot down the various important elements that need consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some Citibeats Business Intelligence Software reviews and investigate each of the other apps in your shortlist in detail. Such exhaustive research can ensure you reject ill-fitting systems and select the solution that offers all the aspects you need for business success.
How Much Does Citibeats Cost?
Citibeats Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Citibeats pricing details?
Citibeats Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact Citibeats for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
2
Negative Social Media Mentions
0
We realize that when you decide to buy a Business Intelligence Software it’s important not only to learn how experts rank it in their reviews, but also to find out if the actual clients and enterprises that bought it are actually happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Citibeats reviews across a broad array of social media sites. The data is then featured in a simple to understand way indicating how many people had positive and negative experience with Citibeats. With that information available you will be ready to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
- Arabic
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Citibeats?
Citibeats AI Analytics not just analyzes social data, also clients proprietary data such us from their CRMs, Emails or customer services chats.
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