CivicFeed Review
What is CivicFeed?
CivicFeed is an organization monitoring software that utilizes advanced AI technology to scour the web for keyword alerts and mentions. It is simple and easy to set up, requiring only three steps for you to tailor your search and configure your results. Once you are finished with that, you can also apply powerful filters that allow you to limit results to news and data sources that are relevant to you. As such, you only have to deal with alerts and mentions that are legitimate.
Furthermore, CivicFeed provides you with in-depth analytics. This allows you to see how the media narrative fluctuates, letting you find ways to shape and control it instead.
Show MoreOverview of CivicFeed Benefits
Focus on News & Online Publications
CivicFeed has superior coverage of news and online publications. Because aside from monitoring social media platforms, local news, and online outlets, the solution also has access to government filings like local city council minutes. Thus, you can expect to know whenever a competitor, organization, topic, cause, or keyword relevant to you is posted.
Advanced Result Filters
Compared to Google Alerts, CivicFeed has more sophisticated search filters. These let you limit your results to particular channels or locations, making the results more pertinent to you. This also saves you time, as you do not have to go through results that are inapplicable.
In-depth Analytics
With CivicFeed, you can see how the media narrative regarding a company, organization, topic, cause, or keyword changes over time. This is made possible by the solution’s in-depth analytics, which empowers you to shape the narrative through your media coping strategies.
Report Generation
Whenever you want to share results or analytics to your team, all you need to do is execute the report generation action on CivicFeed. The platform produces your desired report automatically, letting you get back to your work almost instantaneously.
Integrations
Apart from connecting with local and online news and data sources, CivicFeed can also synchronize with solutions that are already in your toolbox. For example, it can integrate with Slack and Hootsuite, making your communications and social media monitoring more streamlined.
Show MoreOverview of CivicFeed Features
- Alerts
- Mentions
- Boolean Search
- Filters
- Analytics
- Influencer Identification
What Problems Will CivicFeed Solve?
1) Media Monitoring
Everything that is being said online about your organization and your competitors can be monitored via CivicFeed. The solution serves automatic alerts whenever the organization and the competitors are mentioned in relevant sources. This enables communication and media professionals in companies and other types of entities to understand how the media perceives the brand and the competitors.
2) Political Campaigns
Knowing how local media covers political campaigns enable politicians and their staff to understand how these channels are being leveraged. CivicFeed assists in that regard by sending alerts whenever a candidate is mentioned in select sources. The solution then provides analytics regarding the trend of the campaign compared to that of the opponents’.
3) Finding & Sharing Content
Creating content for sharing in social media platforms is time-consuming. CivicFeed changes this by serving relevant content to users who leverage them by sharing them in their own accounts. As a result, the organization can attract views without overtaxing resources.
Awards & Quality Certificates
CivicFeed Position In Our Categories
Bearing in mind businesses have their own business-related needs, it is practical that they avoid preferring a one-size-fits-all, ”best” software. Regardless, it would be futile to try to chance on such a software system even among well-known software solutions. The sensible step to undertake can be to take note of the varied chief factors that call for a careful thought including essential features, packages, technical skill capability of staff members, company size, etc. Thereafter, you must conduct your product research comprehensively. Have a look at some CivicFeed evaluations and check out the other solutions in your list more closely. Such comprehensive research makes sure you avoid ill-fitting software solutions and pay for the system that includes all the features your business requires to realize efficiency.
Position of CivicFeed in our main categories:
TOP
500
CivicFeed is one of the top 500 Marketing Software products
Enterprises have different wants and requirements and no software application can be ideal in such a condition. It is useless to try to find an ideal off-the-shelf software app that meets all your business wants. The intelligent thing to do would be to customize the system for your special needs, staff member skill levels, finances, and other elements. For these reasons, do not rush and pay for well-publicized trendy applications. Though these may be widely used, they may not be the ideal fit for your specific wants. Do your homework, investigate each short-listed system in detail, read a few CivicFeed Social Media Monitoring Software reviews, contact the seller for clarifications, and finally choose the application that presents what you want.
How Much Does CivicFeed Cost?
CivicFeed Pricing Plans:
Free Trial
Team
$149.00/user/month
Enterprise
Contact vendor
What are CivicFeed pricing details?
CivicFeed Pricing Plans:
Free Trial
Team
$149.00/user/month
Enterprise
Contact vendor
PeakMetrics has three options for enterprise pricing that you can pay for on a monthly or on an annual basis. With these, you can start small and scale up with ease as your needs change. Plans start at $149 a month.
- 20 Alerts
- 20,000 Mentions
- Dashboard
- Boolean Searches
- Email & Slack Alerts
- Export Reports
- Influencer Identification
- News Sources
- Public Data Sources
Enterprise – request pricing information
- All Team Features
- Unlimited Alerts
- Unlimited Mentions
- Custom Data Sources
- Third-party Integrated Data Sources
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
0
We are aware that when you decide to purchase a Social Media Monitoring Software it’s important not only to find out how experts score it in their reviews, but also to discover if the real users and businesses that bought this software are indeed content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and CivicFeed reviews across a vast array of social media sites. The data is then featured in a simple to understand form revealing how many clients had positive and negative experience with CivicFeed. With that information available you should be prepared to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for CivicFeed?
PeakMetrics can integrate with social media scheduling apps and communication channels like the following:
- Hootsuite
- Buffer
- Slack
- Gmail
If you want to integrate PeakMetrics with other platforms, you can use its API.
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