CivicFeed Review
What is CivicFeed?
CivicFeed is an organization monitoring software that utilizes advanced AI technology to scour the web for keyword alerts and mentions. It is simple and easy to set up, requiring only three steps for you to tailor your search and configure your results. Once you are finished with that, you can also apply powerful filters that allow you to limit results to news and data sources that are relevant to you. As such, you only have to deal with alerts and mentions that are legitimate.
Furthermore, CivicFeed provides you with in-depth analytics. This allows you to see how the media narrative fluctuates, letting you find ways to shape and control it instead.
Show MoreOverview of CivicFeed Benefits
Focus on News & Online Publications
CivicFeed has superior coverage of news and online publications. Because aside from monitoring social media platforms, local news, and online outlets, the solution also has access to government filings like local city council minutes. Thus, you can expect to know whenever a competitor, organization, topic, cause, or keyword relevant to you is posted.
Advanced Result Filters
Compared to Google Alerts, CivicFeed has more sophisticated search filters. These let you limit your results to particular channels or locations, making the results more pertinent to you. This also saves you time, as you do not have to go through results that are inapplicable.
In-depth Analytics
With CivicFeed, you can see how the media narrative regarding a company, organization, topic, cause, or keyword changes over time. This is made possible by the solution’s in-depth analytics, which empowers you to shape the narrative through your media coping strategies.
Report Generation
Whenever you want to share results or analytics to your team, all you need to do is execute the report generation action on CivicFeed. The platform produces your desired report automatically, letting you get back to your work almost instantaneously.
Integrations
Apart from connecting with local and online news and data sources, CivicFeed can also synchronize with solutions that are already in your toolbox. For example, it can integrate with Slack and Hootsuite, making your communications and social media monitoring more streamlined.
Show MoreOverview of CivicFeed Features
- Alerts
- Mentions
- Boolean Search
- Filters
- Analytics
- Influencer Identification
What Problems Will CivicFeed Solve?
1) Media Monitoring
Everything that is being said online about your organization and your competitors can be monitored via CivicFeed. The solution serves automatic alerts whenever the organization and the competitors are mentioned in relevant sources. This enables communication and media professionals in companies and other types of entities to understand how the media perceives the brand and the competitors.
2) Political Campaigns
Knowing how local media covers political campaigns enable politicians and their staff to understand how these channels are being leveraged. CivicFeed assists in that regard by sending alerts whenever a candidate is mentioned in select sources. The solution then provides analytics regarding the trend of the campaign compared to that of the opponents’.
3) Finding & Sharing Content
Creating content for sharing in social media platforms is time-consuming. CivicFeed changes this by serving relevant content to users who leverage them by sharing them in their own accounts. As a result, the organization can attract views without overtaxing resources.
Awards & Quality Certificates
CivicFeed Position In Our Categories
Because businesses have their own business-related needs, it is reasonable they steer clear of deciding on a one-size-fits-all, ”best” software solution. Be that as it may, it is nearly futile to stumble on such an app even among sought-after software systems. The efficient thing to undertake should be to list the numerous main factors that need analysis like major features, packages, skill capability of staff members, business size, etc. Then, you must follow through your product research systematically. Have a look at some of these CivicFeed evaluations and explore the other software options in your shortlist in detail. Such well-rounded research ascertain you take out unsuitable software products and pay for the one that meets all the features your business requires in growing the business.
Position of CivicFeed in our main categories:
TOP
500
CivicFeed is one of the top 500 Marketing Software products
It is essential to realize that hardly any software in the Social Media Monitoring Software category will be an ideal solution able to match all the needs of all business types, sizes and industries. It may be a good idea to read a few CivicFeed Social Media Monitoring Software reviews first as certain services may perform well just in a really small set of applications or be created with a really specific industry in mind. Others may operate with an intention of being simple and intuitive and consequently lack complicated functions needed by more experienced users. You can also come across apps that support a broad group of users and give you a rich feature base, but this usually comes at a more significant price of such a solution. Make sure you're aware of your needs so that you select a software that offers specifically the functionalities you search for.
How Much Does CivicFeed Cost?
CivicFeed Pricing Plans:
Free Trial
Team
$149.00/user/month
Enterprise
Contact vendor
What are CivicFeed pricing details?
CivicFeed Pricing Plans:
Free Trial
Team
$149.00/user/month
Enterprise
Contact vendor
PeakMetrics has three options for enterprise pricing that you can pay for on a monthly or on an annual basis. With these, you can start small and scale up with ease as your needs change. Plans start at $149 a month.
- 20 Alerts
- 20,000 Mentions
- Dashboard
- Boolean Searches
- Email & Slack Alerts
- Export Reports
- Influencer Identification
- News Sources
- Public Data Sources
Enterprise – request pricing information
- All Team Features
- Unlimited Alerts
- Unlimited Mentions
- Custom Data Sources
- Third-party Integrated Data Sources
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
0
We know that when you choose to buy a Social Media Monitoring Software it’s crucial not only to find out how professionals rank it in their reviews, but also to find out whether the real people and enterprises that use these solutions are genuinely satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and CivicFeed reviews across a broad range of social media sites. The information is then featured in a simple to understand form revealing how many clients had positive and negative experience with CivicFeed. With that information at hand you will be ready to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for CivicFeed?
PeakMetrics can integrate with social media scheduling apps and communication channels like the following:
- Hootsuite
- Buffer
- Slack
- Gmail
If you want to integrate PeakMetrics with other platforms, you can use its API.
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