Sysomos Review

Our score: 8.9 User satisfaction: 96%

What is Sysomos?

Sysomos is an analytics service that provides business intelligence to social media, offering great leverage to its users so they can understand their market better and engage their audiences more effectively in social media through a variety of powerful tools the platform makes available to make such effective engagements possible.

As one of the leading global providers of social analytics and insights, Sysomos serves the needs of the world’s leading agencies and more than 80 percent of the world’s brands. It is powered by the most advanced data science platform that makes it a top of the line analytics service.

Overview of Sysomos Benefits

Sysomos offers a variety of products that address the different needs for business intelligence in social media. One of these products is MAP, a social research and analytics engine with a massive, searchable database that indexes and analyzes billions of conversations as they happen across the social web to give a clear picture of the people and conversations that will matter to your brand and take deep, actionable insights based on such data.

Real-time online social monitoring and engagement is also available with Heartbeat. It collects all relevant information online so companies can track and measure activity around their brands and products. For Facebook-specific needs, Scout offers Facebook trends and topics analysis with aggregated and anonymized data. This tool lets users uncover what people interact with in Facebook when it comes to the brand, the products, and even the competition.

Sysomos offers image monitoring as well through Gaze. Made for social media, analytics, campaign management and reporting, Gaze finds images of your brand across all social channels and brings them together in one place and be aware of the visuals they share and see that will be helpful in marketing strategies.

For social marketing needs, there is Expion, which provides marketers the tools to discover top performing content, plan upcoming campaigns, engage with audiences and measure paid and organic metrics for audience targeting in near real time.

Overview of Sysomos Features

  • Single interface
  • Unlimited search with unlimited results
  • Influencer identification
  • Advanced market insight
  • Analytics
  • Real-time monitoring
  • Competitive benchmarking

Sysomos Position In Our Categories

Knowing that businesses have special business demands, it is only wise they avoid paying for a one-size-fits-all, ”best” system. At any rate, it is futile to try to pinpoint such application even among recognizable software products. The best thing to do would be to write the several critical aspects which entail deliberation such as major features, price plans, technical skill capability of staff members, company size, etc. After which, you should do the product research exhaustively. Browse over some Sysomos evaluations and explore each of the applications in your shortlist more closely. Such detailed product research ensure you drop ill-fitting software solutions and pay for the system which includes all the features your business requires for optimal results.

Position of Sysomos in our main categories:

TOP 50

Sysomos is one of the top 50 Business Intelligence Software products

TOP 100

Sysomos is one of the 100 Marketing Software products

Sysomos is also listed in the following subcategories:

It's crucial to realize that virtually no service in the Social Media Monitoring Software category is a perfect solution able to fulfill all the needs of various business types, sizes and industries. It may be a good idea to read a few Sysomos Social Media Monitoring Software reviews first as certain services might perform well just in a very small set of applications or be designed with a very specific type of industry in mind. Others can work with a goal of being easy and intuitive and as a result lack complicated features welcomed by more experienced users. You can also come across apps that cater to a broad group of customers and offer a complex feature base, however that usually comes at a higher cost of such a solution. Be certain that you're aware of your needs so that you buy a solution that provides all the elements you look for.

How Much Does Sysomos Cost?

Sysomos Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Sysomos offers a separate SMB and enterprise pricing tier for each product, calculated in accordance with the business’s scale and needs. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 87
Negative Social Media Mentions 4

We realize that when you make a decision to buy Social Media Monitoring Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sysomos reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sysomos. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Sysomos pricing details?

Sysomos Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Sysomos offers a separate SMB and enterprise pricing tier for each product, calculated in accordance with the business’s scale and needs. Contact the company for more details, and ask for your quote.

What integrations are available for Sysomos?

Sysomos offers Data, Charts, Sentiment, Engagement, and Workflow API, the same as a variety of analytic widgets you can use to connect it to your other business systems. A long list of social media listening tools is also available.


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Reviewed By Nestor Gilbert
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