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Clustdoc Review

Clustdoc
Our score: 8.0 User satisfaction: 96%

What is Clustdoc?

Clustdoc offers client onboarding and verification software designed to streamline and automate tasks for SMBs and corporate teams.

It enables the creation of a secure online client portal for collecting client information, documents, and signed contracts, ensuring a consistent experience for all stakeholders.

Clustdoc provides both client-facing and back-office teams with a dedicated tool for managing new client and stakeholder information.

You can build your own automated client onboarding workflows using ready-to-use templates built within the software. Clustdoc also permits you to create forms and checklists to efficiently collect and manage requests, information, and documents from stakeholders. Through a customizable and flexible portal, clients can easily send and receive information and documents and keep in touch with your team. 

Clustdoc helps you and your team members conveniently and seamlessly collaborate with each other in onboarding customers. You can assign to-do lists, review and approve documents and files along with team members or third parties, and implement a mobile app that enables the team to handle clients’ requests and submissions on the go.

Interested users can explore Clustdoc through a 7-day free trial to experience its capabilities in enhancing customer experience and operational efficiency.

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Overview of Clustdoc Benefits

Onboarding Process Optimization

Clustdoc transforms the way you welcome customers to your business. It allows you to implement onboarding processes that deliver better experiences to new customers, enhance team efficiency and productivity, and reduce your expenses on manual work. Clustdoc gives you the ability to design client onboarding workflows tailored to your organization’s unique needs. You can define all the steps, documents, and information new clients need to complete and submit during onboarding. 

They can submit information, fill out forms, and electronically sign documents through a secure and customizable portal that they can access from any device. You can also integrate your applications with the onboarding workflows you created within Clustdoc. This enables you to automatically send submitted information, documents, and content to your own tools or deliver event-triggered messages to potential clients. 

Team Collaboration

The client onboarding software makes it much easier for users to collaborate on all tasks required for onboarding customers. All information needed by your team members is organized in one place, including clients’ submissions, to-do lists, and updates. You and your team members can immediately review, validate, and approve information, documents, or files submitted by clients without exchanging emails or making phone calls. 

Clustdoc also provides an admin dashboard that enables you to monitor the workload and performance of your team. You can track the status of clients’ requests, applications, or submissions and the progress of internal procedures and tasks. Moreover, follow-up emails and texts are automatically sent to clients whenever they need to submit information, resend documents or files, or complete required procedures. 

Mobile Application 

Clustdoc offers a mobile app that permits you and your team to onboard and manage clients from anywhere. Using this app, you’ll be able to collect and process information and documents from clients, work with team members and third parties, and handle your onboarding processes while on the go. You can conveniently engage and assist clients at any stage of the onboarding process while keeping all stakeholders in the loop.

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Overview of Clustdoc Features

  • Branded and secure client portal
  • Onboarding checklist
  • Online forms
  • Document collection
  • Identity verification modules
  • Shared inbox for clients and teams
  • Unlimited onboarding process templates
  • Automated reminders and due dates
  • Approval workflows
  • Client management web application
  • API Access

What Problems Will Clustdoc Solve?

  • You’re using emails + spreadsheets + eSignature solutions to onboard new clients

If you find yourself juggling between tools to onboard every new client, Clustdoc is an ideal tool for you.

You’ll automate the onboarding process and either invite stakeholders to start your process or provide your clients with a Premium online interface where they know exactly what needs to be done and by when.

Automated follow-ups will be sent in the background while you and your team can focus on something else.

When you start receiving submissions, it will be effortless to review the information, request additional information if needed, and approve the returned files.

Team members can be looped into internal conversation while you’re progressing each record.

Once you’re done, you can send all the information to your Cloud using our built-in integrations or Zapier.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Clustdoc Position In Our Categories

Because companies have distinctive business demands, it is only sensible they avoid selecting an all-encompassing, ideal system. Regardless, it would be futile to try to chance on such a software solution even among popular software systems. The right thing to undertake would be to spell out the various essential functions which necessitate careful thought including major features, packages, technical skill levels of staff, business size, etc. Thereafter, you must double down on the research systematically. Read some Clustdoc evaluations and check out the other software solutions in your shortlist more closely. Such well-rounded product research ensures you avoid mismatched applications and buy the one which provides all the tools your company requires to achieve growth.

Position of Clustdoc in our main categories:

TOP 200

Clustdoc is one of the top 200 Business Process Management Software products

If you are interested in Clustdoc it could also be a good idea to check out other subcategories of Best Business Process Management Software collected in our base of SaaS software reviews.

It is essential to realize that almost no app in the Best Business Process Management Software category is an ideal solution able to meet all the goals of all business types, sizes and industries. It may be a good idea to read a few Clustdoc Best Business Process Management Software reviews first as certain solutions might dominate just in a very narrow set of applications or be designed with a really specific type of industry in mind. Others can work with an idea of being simple and intuitive and therefore lack complicated features desired by more experienced users. There are also solutions that support a large group of users and offer a complex feature toolbox, however that frequently comes at a more significant cost of such a solution. Be certain that you're aware of your needs so that you choose a service that provides specifically the functionalities you search for.

How Much Does Clustdoc Cost?

Clustdoc Pricing Plans:

Free Trial

Bronze

100€/month

Silver

350€/month

Gold

350€/month

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What are Clustdoc pricing details?

Clustdoc Pricing Plans:

Free Trial

Bronze

100€/month

Silver

350€/month

Gold

350€/month

Clustdoc is built for professionals and small business teams in various industries. Here are the available plans yo can choose from:

Gold: 100€ / month

  • 3 Users
  • 3 Members
  • 75 Monthly applications
  • Professional features

Platinium  : 350€ / month

  • 5 Users
  • 5 Members
  • 150 Monthly application
  • Premium features

Enterprise: Contact vendor

  • Professional features
  • Premium features
  • Enterprise features

User Satisfaction

Positive Social Media Mentions 22
Negative Social Media Mentions 0

We know that when you decide to get a Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out whether the actual clients and enterprises that use it are actually happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Clustdoc reviews across a broad array of social media sites. The data is then presented in an easy to understand format showing how many users had positive and negative experience with Clustdoc. With that information available you will be equipped to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • German
  • Spanish
  • French
  • Dutch
  • Portugese

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Clustdoc?

Cloud 9 Software integrates with over 1500 apps through Zapier (Hubspot, Pipedrive, Box, Quickbooks, and more). You can also use their API to build your own end-to-end workflows.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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