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CocoFax Review

CocoFax
Our score: 8.0 User satisfaction: 100%

What is CocoFax?

CocoFax is an online fax service that can be used to quickly send and receive faxes from any device. You can add it as an extension on Chrome, access the platform on the web, or install the app on your Windows or Mac device. As an online solution, it eliminates the need for a fax machine, phone line, and any other unnecessary hardware.

This platform offers a free fax number and if you get its paid version, you get the freedom to choose your own local or toll fax number. It also stores all faxes sent and received by the user. If you need to look for a fax, the tool helps you find it quickly through its search feature.

In terms of security, the solution uses cloud-archived encryption to protect files, features two-factor authentication, biometric security for mobile apps, and implements several more security measures. It is also HIPAA, PCI-DSS, and PHIPA compliant.

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Overview of CocoFax Benefits

Free Fax Numbers

Faxing is impossible without a fax number. With CocoFax, you can get a fax number free of charge. If you subscribe to the plans, you even get the freedom to choose a fax number to use. This can help you save money.

Email Faxing

CocoFax, as an online fax service, makes it possible to send and receive fax through your email and vice versa. The process is also easy. It is like composing an email like you usually do. The email clients that the platform supports include Gmail and Yahoo Mail. By email faxing, you can minimize the use of paper which is beneficial for the environment and help you to cut costs.

Cross-platform Solution

Not only does this solution lets users send and receive a fax from a computer, but it also allows faxing from mobile devices. It supports iOS and Android, and the app is free to download. This option can make faxing more seamless and possible anytime, anywhere.

HIPAA and PHIPA Compliant

CocoFax is HIPAA and PHIPA compliant, which means professionals in the healthcare industry can securely fax important documents. Professional users in the healthcare industry can even enter a BAA with the platform.

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Overview of CocoFax Features

  • Toll-free Fax Numbers
  • Email Faxing
  • International Coverage
  • Permanent Storage
  • Fax Archiving and Preview
  • Cross-platform (Web, Android & iOS)
  • Cloud-Archived Encryption
  • G Suite Integration

What Problems Will CocoFax Solve?

Problem #1: Sending and Receiving Faxes from the Desk

Processing paper documents can be a hassle. CocoFax solves this problem by enabling its users to go paperless when faxing. There is no need for a fax machine. 

Problem #2: Paper Documents

To use traditional fax machines, you’ll need paper. And it could be costly and bulky. With CocoFax, all you need is a computer or mobile device to send or receive a fax. By going paperless, you don’t only save money but also contribute to saving the environment.

Problem #3: HIPPA Compliance

CocoFax is a HIPPA compliant fax service, so you can securely fax sensitive, important documents.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

CocoFax Position In Our Categories

Since companies have particular business requirements, it is rational that they steer clear of selecting a one-size-fits-all, “perfect” solution. Still, it would be hard to find such application even among branded software systems. The right thing to undertake can be to shortlist the several essential aspects which demand scrutiny such as major features, price terms, skill aptitude of the users, company size, etc. The second step is, you must double down on the product research systematically. Go over some CocoFax analyses and explore each of the software programs in your shortlist more closely. Such all-encompassing product investigation guarantee you circumvent unsuitable software solutions and select the one which has all the function your business requires to achieve growth.

Position of CocoFax in our main categories:

TOP 200

CocoFax is one of the top 200 Communications Software products

Each company is different, and can call for a particular type of Document Management Systems solution that will be fit for their company size, type of clients and staff and even specific industry they cater to. You should not count on finding an ideal app that will work for each business regardless of their background is. It may be a good idea to read a few CocoFax Document Management Systems reviews first and even then you should remember what the service is supposed to do for your business and your employees. Do you need a simple and straightforward app with just essential features? Will you really use the advanced tools needed by pros and large enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy service that will match your budget.

How Much Does CocoFax Cost?

CocoFax Pricing Plans:

Free Trial

Basic Plan

$12.99/month

Premium Plan

$16.99/month

Business Plan

$24.99/month

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What are CocoFax pricing details?

CocoFax Pricing Plans:

Free Trial

Basic Plan

$12.99/month

Premium Plan

$16.99/month

Business Plan

$24.99/month

CocoFax offers three different enterprise pricing plans for users to choose from. The packages are billable on a monthly, quarterly, and annual basis. Give the details a look, and select the plan that best suits your needs.Basic Plan

– $12.99/month ($35.99 for a 3-month plan, $119.99 for the 12-year plan)

  • 200 pages/month
  • Free Local or Toll-Free Number
  • International Coverage
  • Unlimited Storage
  • Fax to Email
  • Email to Fax
  • Searchable Faxes
  • Multiple Users
  • Android & iOS Mobile Apps
  • 24/7 Customer Support

Premium Plan

– $16.99/month ($47.99 for 3-month plan, $179.99 for 12-year plan)

  • 400 pages/month
  • Includes everything in the Basic plan

Business Plan

– $24.99/month ($65.99 for 3-month plan, $239.99 for 12-year plan)

  • 1000 pages/month
  • Includes everything in the Basic Plan

 

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 0

We are aware that when you decide to get a Document Management Systems it’s important not only to find out how professionals score it in their reviews, but also to check whether the actual clients and companies that bought this software are genuinely content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and CocoFax reviews across a broad array of social media sites. The data is then presented in a simple to digest way revealing how many users had positive and negative experience with CocoFax. With that information available you will be ready to make an informed buying choice that you won’t regret.

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for CocoFax?

CocoFax integrates with the following business applications and systems:

  • G-suite
  • Yahoo Mail
  • Office 365

 

CocoFax User Reviews

CocoFax average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Suan Wilson

PROS: Being able to fax from the desktop renders the service to be more flexible and easy of use.

CONS: No, I have no cons so far. The system works well.

Reviewed 5 years ago

Read full review >

The least favorable review

Larry Plitmen

PROS: Very use to set up the system. Very smooth user interface.

CONS: Support could be busy sometimes.

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Easy to use

Read full review >
Larry Plitmen
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.11.2021 Company Size: 11-50 Employees Industry: Education Management

PROS: Very use to set up the system. Very smooth user interface.

CONS: Support could be busy sometimes.

What do you think about this review?

Great Poor

Great fax service!

Read full review >
Suan Wilson
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.01.2021 Company Size: 51-100 Employees Industry: Capital Markets

PROS: Being able to fax from the desktop renders the service to be more flexible and easy of use.

CONS: No, I have no cons so far. The system works well.

What do you think about this review?

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CocoFax user reviews

Easy to use

Read full review >
Larry Plitmen
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.11.2021 Company Size: 11-50 Employees Industry: Education Management

Great fax service!

Read full review >
Suan Wilson
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.01.2021 Company Size: 51-100 Employees Industry: Capital Markets
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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