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CocoFax Review

CocoFax
Our score: 8.0 User satisfaction: 100%

What is CocoFax?

CocoFax is an online fax service that can be used to quickly send and receive faxes from any device. You can add it as an extension on Chrome, access the platform on the web, or install the app on your Windows or Mac device. As an online solution, it eliminates the need for a fax machine, phone line, and any other unnecessary hardware.

This platform offers a free fax number and if you get its paid version, you get the freedom to choose your own local or toll fax number. It also stores all faxes sent and received by the user. If you need to look for a fax, the tool helps you find it quickly through its search feature.

In terms of security, the solution uses cloud-archived encryption to protect files, features two-factor authentication, biometric security for mobile apps, and implements several more security measures. It is also HIPAA, PCI-DSS, and PHIPA compliant.

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Overview of CocoFax Benefits

Free Fax Numbers

Faxing is impossible without a fax number. With CocoFax, you can get a fax number free of charge. If you subscribe to the plans, you even get the freedom to choose a fax number to use. This can help you save money.

Email Faxing

CocoFax, as an online fax service, makes it possible to send and receive fax through your email and vice versa. The process is also easy. It is like composing an email like you usually do. The email clients that the platform supports include Gmail and Yahoo Mail. By email faxing, you can minimize the use of paper which is beneficial for the environment and help you to cut costs.

Cross-platform Solution

Not only does this solution lets users send and receive a fax from a computer, but it also allows faxing from mobile devices. It supports iOS and Android, and the app is free to download. This option can make faxing more seamless and possible anytime, anywhere.

HIPAA and PHIPA Compliant

CocoFax is HIPAA and PHIPA compliant, which means professionals in the healthcare industry can securely fax important documents. Professional users in the healthcare industry can even enter a BAA with the platform.

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Overview of CocoFax Features

  • Toll-free Fax Numbers
  • Email Faxing
  • International Coverage
  • Permanent Storage
  • Fax Archiving and Preview
  • Cross-platform (Web, Android & iOS)
  • Cloud-Archived Encryption
  • G Suite Integration

What Problems Will CocoFax Solve?

Problem #1: Sending and Receiving Faxes from the Desk

Processing paper documents can be a hassle. CocoFax solves this problem by enabling its users to go paperless when faxing. There is no need for a fax machine. 

Problem #2: Paper Documents

To use traditional fax machines, you’ll need paper. And it could be costly and bulky. With CocoFax, all you need is a computer or mobile device to send or receive a fax. By going paperless, you don’t only save money but also contribute to saving the environment.

Problem #3: HIPPA Compliance

CocoFax is a HIPPA compliant fax service, so you can securely fax sensitive, important documents.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

CocoFax Position In Our Categories

Because companies have their own business-related needs, it is prudent that they steer clear of seeking an all-encompassing, ideal software system. Just the same, it would be hard to stumble on such an app even among widely used software solutions. The practical thing to do is to tabulate the varied significant aspects which call for a scrutiny such as crucial features, packages, skill ability of the users, company size, etc. Next, you must do the product research to a full extent. Have a look at some CocoFax evaluations and explore each of the software systems in your shortlist in detail. Such well-rounded product investigation can make sure you avoid unsuitable applications and pay for the one which provides all the features your business requires for optimal results.

Position of CocoFax in our main categories:

TOP 200

CocoFax is one of the top 200 Communications Software products

Since each organization has unique business wants, it is sensible for them to refrain from seeking a one-size-fits-all ideal software solution. Needless to say, it would be futile to try to find such an app even among widely used software solutions. The smart thing to do would be to catalog the various essential factors that require consideration such as key features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some CocoFax Document Management Systems reviews and look into each of the other solutions in your shortlist in detail. Such comprehensive groundwork can ensure you discard ill-fitting platforms and zero in on the solution that presents all the aspects you require for business success.

How Much Does CocoFax Cost?

CocoFax Pricing Plans:

Free Trial

Basic Plan

$12.99/month

Premium Plan

$16.99/month

Business Plan

$24.99/month

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What are CocoFax pricing details?

CocoFax Pricing Plans:

Free Trial

Basic Plan

$12.99/month

Premium Plan

$16.99/month

Business Plan

$24.99/month

CocoFax offers three different enterprise pricing plans for users to choose from. The packages are billable on a monthly, quarterly, and annual basis. Give the details a look, and select the plan that best suits your needs.Basic Plan

– $12.99/month ($35.99 for a 3-month plan, $119.99 for the 12-year plan)

  • 200 pages/month
  • Free Local or Toll-Free Number
  • International Coverage
  • Unlimited Storage
  • Fax to Email
  • Email to Fax
  • Searchable Faxes
  • Multiple Users
  • Android & iOS Mobile Apps
  • 24/7 Customer Support

Premium Plan

– $16.99/month ($47.99 for 3-month plan, $179.99 for 12-year plan)

  • 400 pages/month
  • Includes everything in the Basic plan

Business Plan

– $24.99/month ($65.99 for 3-month plan, $239.99 for 12-year plan)

  • 1000 pages/month
  • Includes everything in the Basic Plan

 

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 0

We know that when you choose to get a Document Management Systems it’s crucial not only to see how experts rank it in their reviews, but also to discover if the actual users and companies that use this software are indeed satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and CocoFax reviews across a wide array of social media sites. The information is then featured in a simple to understand format indicating how many clients had positive and negative experience with CocoFax. With that information at your disposal you will be prepared to make an informed buying choice that you won’t regret.

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for CocoFax?

CocoFax integrates with the following business applications and systems:

  • G-suite
  • Yahoo Mail
  • Office 365

 

CocoFax User Reviews

CocoFax average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Suan Wilson

PROS: Being able to fax from the desktop renders the service to be more flexible and easy of use.

CONS: No, I have no cons so far. The system works well.

Reviewed 5 years ago

Read full review >

The least favorable review

Larry Plitmen

PROS: Very use to set up the system. Very smooth user interface.

CONS: Support could be busy sometimes.

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Easy to use

Read full review >
Larry Plitmen
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.11.2021 Company Size: 11-50 Employees Industry: Education Management

PROS: Very use to set up the system. Very smooth user interface.

CONS: Support could be busy sometimes.

What do you think about this review?

Great Poor

Great fax service!

Read full review >
Suan Wilson
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.01.2021 Company Size: 51-100 Employees Industry: Capital Markets

PROS: Being able to fax from the desktop renders the service to be more flexible and easy of use.

CONS: No, I have no cons so far. The system works well.

What do you think about this review?

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CocoFax user reviews

Easy to use

Read full review >
Larry Plitmen
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.11.2021 Company Size: 11-50 Employees Industry: Education Management

Great fax service!

Read full review >
Suan Wilson
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.01.2021 Company Size: 51-100 Employees Industry: Capital Markets
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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