ConnectWise Manage REVIEW

Project Management Software

No user reviews
USER SATISFACTION 94%
OUR SCORE 8.8

What is ConnectWise Manage?

ConnectWise Manage is a compact business suite that helps you control each and every aspect from your business from a single dashboard. The system combines projects, services, sales, marketing, and finance management tools, and brings different activities under the same roof to make them more cost- and time- effective. We also recommend it to teams looking to regain collaboration benefits, as ConnectWise does a considerably good job keeping teams on the same page.

With more than 15 years of experience, ConnectWise Manage now helps over 110,000 users worldwide enhance their profitability. The system is packed with useful features, among which help desk services and account governance, agreements, project management, sales, marketing, procurement, and many more. Instead of combining data from several different systems, you can now observe the progress of your operations from a single dashboard, and make sure customers’ requests are handled efficiently, and in time. ConnectWise Manage will also provide you with strategic, informative, and data-driven reports, and help you understand the progress of all your operations.

Overview of ConnectWise Manage Benefits

The competitive edge of ConnectWise Manage is the unique combination of project management, customer service, sales, management, and billing capabilities, thanks to which this suite eliminates the need to use several systems simultaneously. Designed to ease to a large variety of activities, ConnectWise collects and stores all your data, and gives you full visibility on the progress of your operations.

Here are some of the main benefits associated to this system:

A unified business management platform

With ConnectWise Manage, you will be able to assign and manage projects, follow supply and purchase orders, control sales, develop marketing strategies, and serve customers all at once. The system is also designed around an advanced communication technology, which makes it suitable for large and decentralized teams looking to collaborate on common tasks. With a single system to take care of your operations, you will be saving both time and money.

Superior customer service

With ConnectWise Manage in charge of your processes and operations, you will have enough time to devote to the main moving force of your business – your customers. The system ensures clean lines of communication, fast and efficient help desk with superior ticketing, and most of all – accurate documenting of all activities. This way, you can deliver more successful workflows, and capture and track every step of your agents’ activities. The vendor will also provide a free guide on developing intelligent service strategies.

Powerful reporting

ConnectWise Manage will not only help run a successful business, but also provide full visibility into the health and progress of your operations. You can use its numerous, powerful reports to make data-driven and informed decisions, and get a centralized view on all different aspects of your business.

Efficient and fast billing

Another of ConnectWise Manage’s unique features is financial control, as the system funnels all of your transactions, tracks time, and handles your billing and invoicing activities. This way, the system helps you avoid manual errors, and offer professional and in-time service while collecting payments in time.

Overview of ConnectWise Manage Features

  • Help Desk
  • Agreements
  • Account Management
  • Sales & Marketing
  • Procurement
  • Time tracking & billing
  • Project management
  • Reporting
  • Integrations
  • Streamlining ticketing and service restoration processes:
  • Organize and prioritize service tickets
  • Expert directory
  • Subscription-based notifications
  • ITSM collaboration and documentation
  • Ticket creation and submission
  • Ticket response
  • Automated responses
  • Attachments/Screencasts
  • SLA management

ConnectWise Manage Position In Our Categories

Position of ConnectWise Manage in our main categories:

50

ConnectWise Manage is one of the top 50 Collaboration Software products

50

ConnectWise Manage is one of the top 50 Project Management Software products

100

ConnectWise Manage is one of the top 100 Sales Software products

50

ConnectWise Manage is one of the top 50
Collaboration Software products

50

ConnectWise Manage is one of the top 50
Project Management Software products

100

ConnectWise Manage is one of the top 100
Sales Software products


ConnectWise Manage is also listed in the following subcategories:

Category:Position:Category:Position:
Task Management Software#17 Time Tracking Software#9
Category:Position:
Task Management Software#17
Time Tracking Software#9

Since each organization has unique business needs, it is advisable for them to abstain from searching for a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such an app even among popular software applications. The smart thing to do would be to catalog the various vital factors that need consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some ConnectWise Manage reviews and check out each of the other solutions in your shortlist in detail. Such in-depth research can make certain you discard ill-fitting systems and select the solution that offers all the features you need for business success.

How Much Does ConnectWise Manage Cost?

ConnectWise Manage Pricing Plans:

ConnectWise Manage’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ConnectWise Manage reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ConnectWise Manage. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

33

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are ConnectWise Manage pricing details?

ConnectWise Manage Pricing Plans:

ConnectWise Manage’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for ConnectWise Manage?

ConnectWise Manage integrates with the following business systems and applications:

  • Constant Contact
  • JIRA
  • Microsoft Dynamics
  • QuickBooks (Enterprise, Pro, Online)
  • Salesforce
  • Zapier
  • ConnectWise Automate
  • ConnectWise Sell
  • ConnectWise Control

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