Cova is a one-of-a-kind POS system that is designed specifically for the use of merchants in the cannabis industry. It enforces compliance to help you stay in line with regulations by prompting users to verify customers’ IDs. To that end, the solution synchronizes with state traceability software like Leaf Data Systems. With this function, it would be easy for the dispensary to generate audits and reports required by government authorities. Additionally, it connects with the METRC, which automatically and accurately reports sales, inventory, and adjustments. Cova is also a seed-to-sale compliant POS because it receives manifests directly from Metrc into their POS, helping government bodies track sales from the suppliers.
To further push security within the dispensary, Cova prevents members of your staff from doing unauthorized actions with stringent safeguards. It is complemented by real-time, accurate, and customizable reports that you can access whenever you need to check in on the dispensary. This way, you can make sure that your dispensary’s operations are running smoothly and within the confines of the cannabis regulations. Cova is a seed to sale compliant POS system for states like Missouri, Oklahoma, Michigan, Alaska, California, Washington, Illinois, Montana, Washington, and Canada.
Moreover, Cova has tools and features that elevate the customer experience. Since it integrates with the barcode scanner, it can process purchases quickly–as fast as 1.4 seconds on average–ensuring that customers do not have to stand in queue for long.
There are also numerous integrations available apart from Leaf Data Systems and METRC, such as e-commerce solutions and menu boards like Weemaps and Leafly. Since the system is an open platform, it can synchronize with more third-party applications. These would allow you to maximize the capabilities of every solution in your digital toolbox to cut down costs. Plus, you can enjoy a 99.99% uptime and an offline mode feature that would allow you to continue doing business even in the absence of an internet connection.
Cova also empowers you and your staff to make intelligent decisions based on hard data and metrics based on the sales information it gathers as well as on the inventory levels and employee performance it detects. With the insights you gain, you can continually improve the way your dispensary works, keeping both customers and regulatory bodies happy.
You can enjoy all of these tools and features and more by paying a fee on a monthly basis. Cova Software has a basic SaaS pricing model that you can learn more about by requesting a quote from their website.
Show MoreCova cannabis dispensary POS solution is designed to simplify complex operations, ensure full compliance and provide seamless retail experience. It offers the following benefits:
Dispensary-Specific Compliance
Cova is unlike other POS because it has capabilities that are designed for the use of cannabis dispensaries, specifically. Among those is seed-to-sale compliance that includes an ID verification system. It makes sure that the buyer is of age and that they have not reached the legal sales limit. That is not all Cova is capable of when it comes to compliance though. It has features for batch ID tracking, recalls management, and inventory adjustments as well. This way, you can ensure that your dispensary does business within bounds for you to avoid costly fines or license loss.
Smooth and Fast Transaction
The platform has an average transaction time of 1.4 seconds, coupled with its fluid UI, your customers are in a treat for fast and seamless shopping experience. There’s no need to manage long lines or take numbers as well because Cova dispensary POS has native queue capability. This allows your customers to simply sign in and relax while waiting for an available sales staff to accommodate them. Your patrons can also shop at their own pace, if they prefer, through digital signage and touch screen menus of the system.
Full Compliance
Cova cannabis dispensary POS is built for seed-to-sale compliance, ensuring that your business and your staff will not break any rules or make operational mistakes which could lead to hefty fines or losing your license. It has an age verification ID barcode scanner to prevent underage purchases. It also ensures that your business only operates during authorized hours. Moreover, the platform automatically calculates product equivalences and then warns your staff whenever a limit has been reached.
Comprehensive Cannabis Knowledge
There is a lot of strains concerning cannabis and managing them all can be quite a task. Cova software, however, is equipped with comprehensive knowledge about the product which makes it a lot easier for you and your team to guide customers in their purchase.
Integration Support
Cova partners with statewide traceability systems, such as Metrc, Leaf Data Systems and BioTrackTHC, to automatically generate the information required by the state. Not only does it aid in compliance but also shaves one or two hours of auditing time per day. Furthermore, the system also integrates with leading e-commerce and websites, including I Heart Jane and Shopify. This allows Cova to automatically sync with your online retail store. An open API for custom integration is available too.
Quick and Detailed Reports
The platform provides easy access to key business metrics anytime and anywhere with its web-based and mobile reporting dashboards. Reports generated are detailed so that you can quickly tell which products are selling and which ones are collecting dust on the shelves, as well as other insights. Furthermore, reports can be customized to see the exact metrics that you want information about. For instance, you can set the criteria to generate a report about customer purchase of edible products, together with their concentrates and flower.
Customer Success Team
First of all, Cova is an easy POS platform to operate. This, however, does not stop their customer success team from guiding you throughout the entire onboarding process and beyond. They would outline the exact information needed for your setup, then make follow-up calls to ensure that no data is left out or misunderstood. And finally, Cova staff will go to your store to provide training and support to your staff. Customer success team’s service continues still, however, by keeping an open line of communication whenever your business needs support and insight from the experts.
Built to Scale
Upstart businesses, independent dispensaries, and large enterprises are very much welcome to opt-in to Cova services. The system can easily handle a high volume of transactions as well as multi-location operations.
High Uptime and Offline Mode
The platform currently powers 20,000 business locations of every size and almost zero network outages are experienced by any of them. But still, downtime and disconnection happen and when they do, the checkout process suffers. This is because recording transactions manually is going to take an excessive amount of time due to all the information to process, including the traceability details required by the state. Upset customers, cancellation of deals and bad reputation are just a few of the impacts of such an event. Cova dispensary POS, however, ensures that you don’t have to deal with those issues as it has an offline mode that allows the process to continue and the lines moving even during an internet outage.
Accurate Customer Records
Accurate records of customers are important. Which is why Cova ensures that maintaining both new and repeat customers info is easy. Not only that, but the system also tracks the preferences of your customers, as well as who among them are your best ones. They can then be targeted for loyalty programs, proper messaging and even turn some of them into brand ambassadors.
On-the-Road Dispensary
The demand for cannabis is rising and there is a need for businesses such as yours to be flexible to cater to these individuals. Cova can assist you in gratifying the need of the demographic with its mobile POS. You can equip your drivers with a smartphone or tablet that can aid them in completing transactions wherever they are and provide electronic proofs of purchase for the customers. On top of that, they can also keep track of their own inventory to ensure that they can continue their mobile selling and delivery.
Advanced Inventory System
With Cova, inventory management is made simple and accurate. You can easily monitor every item that enters your store until it’s sold, either by product type or by individual batch. Inventory reporting can also be done in real-time which allows you to easily and quickly identify the number of items in stock, as well as the top-selling products. And by using the sales trend, the system can predict when you must restock certain products. Another noteworthy feature is its capability to search by lot number. This is useful in removing products and getting in touch with customers in the event of a recall.
Fraud and Theft Detection
Prevent your business from taking serious blow due to fraud and internal thefts by ensuring that all operational procedures are in place. Cova is equipped with employee permission & cash management tools that can easily discover and identify discrepancies within your business process.
Security Reporting
Cova POS has sales reporting. However, it goes beyond the bottom-line by showing you detailed records of sales and inventory. Because of this, you can identify questionable patterns that may be breaking compliance regulations. Thus, you can investigate, confirm, and mitigate to prevent further lapses in compliance. This is possible because of the data centralization of Cova, which keeps customer profiles, in-store transactions, employee accounts, inventory, online purchases, and others.
Smooth In-Store Experience
With Cova, you can elevate the in-store experience you offer your customers. The POS system is an agile one and can process transactions in 1.4 seconds on average. This means that customers do not have to stay in the queue for a long time. This is also complemented by the integrated queuing system that allows customers to sign in. This will allow them to look around the dispensary while awaiting their turn at the counter or while standing by until a sales agent is available to ring their purchases.
Show MoreProblem #1: Cannabis retailers need to comply with constantly changing the set of rules
Solution: Cova builds many features to help their budtender and retailers stay compliance without minimum hassles. Their development and compliance teams are constantly working to keep up with the high pace of regulation changes and in-demand features.
Problem #2: Most of the POS companies in this space can’t handle high volume store
Solution: Cova infrastructure is built for enterprise and extremely secure and reliable. It can handle high volume transactions(300-1000 on peak days) without crashing or slow down.
Problem #3: Many cannabis retailers have never run a retail store before
Solution: Cova understands that new businesses don’t only need help in setting up new stores and training staff, they also need to understand compliance. Other POS companies don’t have the best in class launch and support team as Cova does. They share best practices and provide a lot of training. Their average support wait time on the phone is 13 sec and they solve 85% problems during the first call.
Knowing that businesses have their own business-related demands, it is only prudent they steer clear of adopting a one-size-fits-all, ideal software system. Nonetheless, it would be hard to pinpoint such a software product even among well-known software solutions. The practicable step to do would be to write the several major factors which entail careful thought such as crucial features, plans, skill aptitude of staff, organizational size, etc. Next, you must double down on the product research systematically. Have a look at some Cova analyses and check out the other software programs in your list in detail. Such well-rounded research ascertain you circumvent unfit applications and pay for the one which delivers all the tools your business requires in growing the business.
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Each business has its own characteristics, and can require a specific POS Systems solution that will be fit for their company size, type of customers and employees and even individual industry they cater to. We advise you don't count on getting a perfect software that will be suitable for each company no matter what their history is. It may be a good idea to read a few Cova POS Systems reviews first and even then you should keep in mind what the service is supposed to do for your company and your workers. Do you require a simple and straightforward service with only basic functions? Will you really use the advanced functionalities needed by pros and large enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to locate a trustworthy service that will fit your budget.
Cova Pricing Plans:
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Cova Pricing Plans:
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Cova POS follows a basic SaaS pricing model. One-time payment on the launch and then followed by a monthly fee. Pricing is by quote.
We know that when you decide to buy a POS Systems it’s vital not only to learn how experts score it in their reviews, but also to find out whether the actual people and companies that bought it are indeed content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Cova reviews across a wide range of social media sites. The information is then presented in an easy to understand form revealing how many clients had positive and negative experience with Cova. With that information available you will be equipped to make an informed business decision that you won’t regret.
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PROS: User interface is simple and intuitive, flexible and easy to update.
CONS: Segregation of user activities across stores.
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PROS: User interface is simple and intuitive, flexible and easy to update.
CONS: Segregation of user activities across stores.
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Great POS software
Read full review >Overall impression
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PROS: Compliance reports safe the day . Pulling reports and getting access to your sales data is very easy.
CONS: Mass editting of items
Best Partner in the Cannabis industry
Read full review >Overall impression
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PROS: User interface is simple and intuitive, flexible and easy to update.
CONS: Segregation of user activities across stores.
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Great POS software
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Best Partner in the Cannabis industry
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