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Shopify POS Review

Shopify POS
Our score: 8.7 User satisfaction: 98%

What is Shopify POS?

Shopify POS is an iPad and iPhone-based point of sale service from Shopify. The application allows you to manage your entire online and physical store business using a unified platform. Shopify POS is part of the Shopify eCommerce suite, enabling you to take your business and manage it from everywhere.

Merchants who subscribe to Shopify POS will receive a full POS system that consists of a Star Micronics receipt printer, APG cash drawers, a Socket Mobile barcode scanner, and Shopify’s proprietary card reader (powered by Swipe). While Shopify POS requires users to acquire a newer iPad version, the system does not make use of the camera and barcode scanner. Shopify does offer all hardware via their website, but as long as owners acquire and use compatible hardware everything should integrate smoothly. You can also read our Shopify Plus review where we discuss the details of the premium version of this service.

Overview of Shopify POS Benefits

Shopify POS comes with all the benefits of the Shopify eCommerce platforms. That means you can instantly accept payments from multiple channels (credit cards, online payments, etc.) without worrying about third-party fees and restrictions. As you are managing your retail business using a unified interface, you are basically saving yourself a lot of time.

Offered at a reasonable price, Shopify POS comes with an intuitive design and a thorough customer support system. It is an ideal system for small businesses, boasting a user-friendly app that does not require professional expertise to set up and use. That said, the system is developed and intended specifically for retail and does not offer the functionality you would expect from a more premium POS system.

Still, Shopify POS lets you handle all inventory processes in the cloud. You can also enjoy integration with the best hardware in retail. Shopify POS helps you come to better and intelligent business decisions using information derived from comprehensive reports and analytics. Best of all, Shopify POS is very simple and straightforward. Whether it is being used as a stand-alone application or in addition to your online store, you don’t really have to be an expert to master Shopify POS. It comes with such a minimal learning curve that real training is not necessary.

Overview of Shopify POS Features

  • Accept Two or More Payment Options
  • Gift Cards
  • Custom Payment Options
  • Refunds and Store Credit
  • Multiple Sales Channels
  • Custom Sales
  • Discounts
  • Portable Registers
  • Custom Receipts
  • Automatic Tax Calculations
  • Store Management
  • Product Management
  • Inventory Management

Shopify POS Position In Our Categories

Keeping in mind businesses have distinct business demands, it is only prudent that they steer clear of seeking an all-encompassing, ideal business program. At any rate, it is troublesome to stumble on such application even among well-known software solutions. The right step to do should be to note down the numerous vital aspects which require inspection like major features, price plans, technical skill ability of staff members, business size, etc. Thereafter, you must conduct your research fully. Browse over some of these Shopify POS analyses and explore the other applications in your shortlist in detail. Such all-encompassing product research makes sure you keep away from poorly fit software products and select the one which has all the benefits you require company requires to achieve growth.

Position of Shopify POS in our main categories:

TOP 100

Shopify POS is one of the top 100 Sales Software products

Shopify POS is also listed in the following subcategories:

Every company has its own characteristics, and might call for a particular type of POS Software solution that will be adjusted to their company size, type of customers and employees and even individual industry they cater to. It's not wise to count on locating an ideal solution that will be suitable for every business regardless of their background is. It may be a good idea to read a few Shopify POS POS Software reviews first and even then you should keep in mind what the solution is intended to do for your business and your workers. Do you need an easy and straightforward app with just elementary features? Will you actually make use of the advanced tools needed by pros and large enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to get a trustworthy app that will fit your budget.

How Much Does Shopify POS Cost?

Shopify POS Pricing Plans:

Free Trial

Shopify Lite

$9/mo

Basic Shopify

$29/mo

Shopify

$79/mo

Advanced Shopify

$299/mo

Shopify POS offers the following pricing options:

Shopify Lite – $9/mo

  • Sell on an existing website, in person, or on social media

Basic Shopify – $29/mo

  • 2 staff accounts
  • Unlimited number of products
  • Unlimited file storage
  • Retail package – +$49
  • 24/7 support
  • 2.0% transaction fees
  • Discount codes
  • Free SSL certificate
  • Manual order creation
  • Website and blog

Shopify – $79/mo

All features of the Basic Shopify plan, plus:

  • 5 staff accounts
  • Fraud analysis
  • 1.0% transaction fees
  • Abandoned cart recovery
  • Gift cards
  • Professional reports

Advanced Shopify – $299/mo

All features of the above 2 plans, plus:

  • 15 staff accounts
  • 0.5% transaction fees
  • Third-party calculated shipping rates
  • Advanced report builder

User Satisfaction

Positive Social Media Mentions 90
Negative Social Media Mentions 2

We realize that when you make a decision to buy POS Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Shopify POS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Shopify POS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Shopify POS Alternatives

Top Competitors To Shopify POS By Price

Trending POS Software Reviews

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Shopify POS Comparisons

Shopify POS user reviews

A highly functional yet user-friendly POS

Read full review >
Braden
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 26.11.2019 Company Size: Industry: Graphic Design

Superb POS

Read full review >
Mellie
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.10.2019 Company Size: Industry: Supermarkets

An excellent POS for our company

Read full review >
Guillermo
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.10.2019 Company Size: Industry: Marketing and Advertising

A great alternative to Square

Read full review >
Annabelle
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.10.2019 Company Size: 11-50 Employees Industry: Marketing and Advertising

Effective and Reliable Software

Read full review >
Danyka
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: Renewables and Environment

What are Shopify POS pricing details?

Shopify POS Pricing Plans:

Free Trial

Shopify Lite

$9/mo

Basic Shopify

$29/mo

Shopify

$79/mo

Advanced Shopify

$299/mo

Shopify POS offers the following pricing options:

Shopify Lite – $9/mo

  • Sell on an existing website, in person, or on social media

Basic Shopify – $29/mo

  • 2 staff accounts
  • Unlimited number of products
  • Unlimited file storage
  • Retail package – +$49
  • 24/7 support
  • 2.0% transaction fees
  • Discount codes
  • Free SSL certificate
  • Manual order creation
  • Website and blog

Shopify – $79/mo

All features of the Basic Shopify plan, plus:

  • 5 staff accounts
  • Fraud analysis
  • 1.0% transaction fees
  • Abandoned cart recovery
  • Gift cards
  • Professional reports

Advanced Shopify – $299/mo

All features of the above 2 plans, plus:

  • 15 staff accounts
  • 0.5% transaction fees
  • Third-party calculated shipping rates
  • Advanced report builder

What integrations are available for Shopify POS?

Shopify, the ecommerce platform, integrates with the following business systems and applications:

  • ActiveCampaign
  • Bitium
  • Bookeo Appointments
  • Bookeo Online Scheduling and Reservations
  • Campaign Monitor
  • Constant Contact
  • LiveAgent
  • LiveChat
  • MailChimp
  • Post Affiliate Pro
  • ShipStation
  • Shipwire
  • Stripe
  • Tapfiliate
  • Zapier
  • Zendesk
  • Zoho SalesIQ
  • iDevAffiliate

Shopify POS average rating:

Average score
4.7/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Nia

PROS: It's easy to learn, set up and use. My team has no problem getting up to speed with the features. It has a great degree of flexibility, whether for a pop-up, retail, e-commerce, and events. It's Android/iOS apps help you skip the need to install expensive hardware, I use my phone to take orders. This system brings our order and inventory closer together.

CONS: It lacks the option to identify the sales source. Everything is lumped under one area.

Reviewed 8 months ago

Read full review >

The least favorable review

Mellie

PROS: It integrates all our sales transactions. Payments are also streamlined, fast and accurate. Processing receipts is smooth. At the end of the day, generating a report to consolidate all these transactions is a cinch. No more manual, tedious work that consumes much of my nights before.

CONS: Quite difficult to learn at first. Shopify should have more basic videos on how to integrate the POS into the e-commerce platform and even into the card reader. The system is testy at times due to wrong configurations by user.

Reviewed 4 months ago

Read full review >

More reviews from 14 actual users:

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  • Most negative

A highly functional yet user-friendly POS

Read full review >
Braden
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 26.11.2019 Company Size: Industry: Graphic Design

PROS: I was able to understand how to use Shopify POS without breaking a sweat because of its intuitive interface. At times when I did not understand how to execute an action on the platform, I only had to get in touch with the product's customer care team. Additionally, the hardware's accompaniments provide us with the whole spectrum of retail experience, from searching the inventory to customizing our receipts.

CONS: It would be great if Shopify POS could be enhanced with additional tools for customer data gathering. This need came up when I needed to generate a pre-order via the web app. This meant that the customer had to input his credit card details in the e-store in person instead of simply swiping his card through the reader.

What do you think about this review? Great Poor

Superb POS

Read full review >
Mellie
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.10.2019 Company Size: Industry: Supermarkets

PROS: It integrates all our sales transactions. Payments are also streamlined, fast and accurate. Processing receipts is smooth. At the end of the day, generating a report to consolidate all these transactions is a cinch. No more manual, tedious work that consumes much of my nights before.

CONS: Quite difficult to learn at first. Shopify should have more basic videos on how to integrate the POS into the e-commerce platform and even into the card reader. The system is testy at times due to wrong configurations by user.

What do you think about this review? Great Poor

An excellent POS for our company

Read full review >
Guillermo
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.10.2019 Company Size: Industry: Marketing and Advertising

PROS: Our business set up an online shop with a well-known e-commerce platform. Apart from that though, we have been into selling our goods at fairs and markets during weekends. With Shopify POS, we can sell our stock with ease!

CONS: So far there is nothing to dislike about Shopify POS since we have not encountered any issue in the use of this software.

What do you think about this review? Great Poor

A great alternative to Square

Read full review >
Annabelle
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.10.2019 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I’ve been long waiting for Shopify POS on Android devices and finally, it’s available now. It’s a relief because I do not need to use 3rd party collection applications anymore.

CONS: Originally, the software is only available on iPad and iPhone. It took a while before they finally extended their offerings to Android operating systems. Before they release the Android apps, I was using Square. It’s a bit frustrating because I already have a system established for it and it would be a waste to get rid of it now.

What do you think about this review? Great Poor

Effective and Reliable Software

Read full review >
Danyka
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: Renewables and Environment

PROS: Specifically, I like the ease and speed of searching stuff in the inventory. Overall, Shopify POS is pretty durable and powerful software.

CONS: I had to wait for so long to register the card reader that I’ll be using and it is inconvenient especially when I have to ring up clients. Now, we had a new chip reader and hopefully, it would work seamlessly and better than the card reader.

What do you think about this review? Great Poor

Flexible platform for businesses

Read full review >
Zoila
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: With Shopify POS, anyone who wishes to establish or operate a business can now do it in one robust platform. Whether you want to build a website, offer discounts to clients, or set up shipping in a particular location, the software makes it all easy.

CONS: The software’s versatility sometimes makes things confusing for users. Good thing there is YouTube and Google that help me make sure I am doing the right thing.

What do you think about this review? Great Poor

Simple and easy-to-use POS system

Read full review >
Nelle
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: 1-10 Employees Industry: Entertainment

PROS: As a business that operates multiple pop-up shops, Shopify POS grants us the flexibility to make our daily processes faster. Whoever handles the event can download the app and login is fast. Also, connecting our square credit card reader is quicker than before.

CONS: The software is excellent and makes the initial operations fast. However, when it comes to completing sales, it takes a lot of processes. I wish they make it more straightforward.

What do you think about this review? Great Poor

Great to use when you’re paying with cards

Read full review >
Giles
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.09.2019 Company Size: 11-50 Employees Industry: Real Estate

PROS: This tool really helped make accounting easier for me since it's the only thing I need to use when using my phone to pay with my credit cards. I don't have to sift through multiple apps since there's only one place where my money has to be processed.

CONS: I think it may have compatibility problems with the iPhone X since it isn't working as well when I use it on that model. I am also not a big fan of how often updates happen just so it keeps working.

What do you think about this review? Great Poor

It makes creating my own store easy

Read full review >
Abel
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2019 Company Size: More than 100 Employees Industry: Apparel & Fashion

PROS: I just love how this software helps me establish my own store. It got all I need and offers the options necessary for running my business, from orders and shipping to payouts and handling taxes. Highly recommended.

CONS: While Shopify POS works great on the desktop, it tends to be confusing when used on the phone. I find it hard to master its features.

What do you think about this review? Great Poor

A user-friendly tool that makes organizing easy

Read full review >
Hillard
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.09.2019 Company Size: 11-50 Employees Industry: Consumer Goods

PROS: There are a lot of things I like about this tool, but the best thing about it is how user-friendly it is and how that leads to business processes that move along smoothly. There wasn't a steep learning curve when it came to using this tool, and I was able to get the hang of it after just a couple of tries. I also found it easy to implement changes on the spot, and the changes are reflected immediately and automatically.

CONS: I really think that this tool should be able to work even without WiFi or when it's offline because you won't always have an internet location in your location, as I know from personal experience. I have also encountered times when there are changes present that I didn't make, but I'm not sure if this is because of the tool or me being unfamiliar with some of the functions as of now.

What do you think about this review? Great Poor

A concise review of Shopify POS

Read full review >
Hipolito
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2019 Company Size: 1-10 Employees Industry: Sporting Goods

PROS: The ease of use of Shopify POS is the most outstanding thing about it. Because of that, it is rather easy for us to update our website and make it more appealing to visitors. Apart from that, this platform helps our business can take and process orders smoothly. Plus, the customer service is excellent.

CONS: It would be great if Shopify POS enhanced the order dashboard with additional options. Customers always change their minds once orders are set and it is still very much of a hassle for us to edit them.

What do you think about this review? Great Poor

An Invaluable Tool

Read full review >
Kaleb
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 08.09.2019 Company Size: 1-10 Employees Industry: Events Services

PROS: We never have problems taking our business out in the farmers' markets, pop-up shops, etc because of Shopify POS. This tool has made payment processing, tracking sales, and checking inventory easier and possibly even when we’re on the go.

CONS: Things get a bit complex when the attachment for scanning cards gets disconnected.

What do you think about this review? Great Poor

Ideal for a vendor event

Read full review >
Jalen
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 06.08.2019 Company Size: 1-10 Employees Industry: Apparel & Fashion

PROS: Processing transactions is fast, simple and easy. It's flexible and got the native app for my phone. I can bring it with me on vendor events, do the transaction right on location. I can also pull stocks from our nearest warehouse without losing track of the items' source. This way, sales records per warehouse are kept intact.

CONS: The card reader can be glitchy, so I end up entering the number manually. Not a big deal, but this can easily be solved had the reader app been built into the main POS.

What do you think about this review? Great Poor

A great excuse not to drop by the store

Read full review >
Nia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.07.2019 Company Size: More than 100 Employees Industry: N/A

PROS: It's easy to learn, set up and use. My team has no problem getting up to speed with the features. It has a great degree of flexibility, whether for a pop-up, retail, e-commerce, and events. It's Android/iOS apps help you skip the need to install expensive hardware, I use my phone to take orders. This system brings our order and inventory closer together.

CONS: It lacks the option to identify the sales source. Everything is lumped under one area.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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