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Coveo REVIEW

Site Search Solutions

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.6

What is Coveo?

Coveo is a unified site search and indexing software for business services, financial, healthcare, energy & utilities, high tech, media, manufacturing, telecommunications, and retail industries. It is an AI-powered platform that consolidates information repositories securely across numerous social, enterprise and cloud-based systems. The solution ensures that all employees as well as corporate clients and partners can access applicable data with context at each interaction, thereby helping organizations to provide custom-made experience at scale.

Coveo is a powerful information consolidation system that delivers fast, secure, and global access to regulated and unregulated information in numerous systems throughout the organization. The platform leverages intelligent, predictive site search technologies with integrated plugins for optimal results. Some of its main features include admin experience, AI/machine learning, complex search/filtering, text analytics, query engine, security & compliance, and usage analytics.

Overview of Coveo Benefits

Coveo is an innovative site search solution that enables today’s fastest growing organizations to keep their edge. It empowers support agents, employees, customers, website visitors, and partners with the right tools to always get accurate information anytime, anywhere thanks to its cloud-based and on-premise deployments. The platform is uniquely designed to intelligently deliver knowledge and crucial comprehensions from across the whole IT ecosystem at scale.

At the backend, Coveo archives a unified index of the unceasing data masses available within your business, thereby making it easy to find the most relevant information. On the other hand, its front end provides numerous out-of-the-box access points within a unified search box for one keystroke or one-click operations.  This helps you not only to search content with ease but also reveal unique perspectives to run the business more effectively. The solution also facilitates constant up-to-date indexing of organization knowledge and provides search-powered dashboards and custom composite information mash-ups for expedient searches.

Additionally, Coveo has one of the strongest strategic partnership with leading system integrators and technology vendors. For instance, its seamless integration with Sitecore and Salesforce makes it easy for mutual customers to achieve optimal value. Sitecore (a reliable Customer Experience Platform) permits unified indexing for numerous repositories, usage analytics, search management, and machine learning-powered search through the Sitecore console.  The extension works in unison with Salesforce CRM to ensure users unravel the full potential of the process, people, and technology.

Overview of Coveo Features

  • AI/ machine learning
  • Admin experience
  • Faceted search/Filtering
  • Indexing
  • Text analytics
  • Full search page
  • Query engine
  • Security and compliance
  • JavaScript user interface
  • Usage Analytics
  • Connectivity

Coveo Position In Our Categories

Position of Coveo in our main categories:

20

Coveo is one of the top 20 Site Search Solutionsproducts

20

Coveo is one of the 20
Site Search Solutions products


If you are considering Coveo it could also be sensible to examine other subcategories of Best Site Search Solutions gathered in our base of B2B software reviews.

Each enterprise has its own characteristics, and can require a particular type of Site Search Solutions solution that will be designed for their business size, type of clients and employees and even specific industry they deal with. It's not wise to count on finding an ideal app that will work for each company regardless of their history is. It may be a good idea to read a few Coveo reviews first and even then you should keep in mind what the solution is intended to do for your business and your workers. Do you need an easy and straightforward service with just elementary features? Will you actually use the advanced functionalities needed by experts and big enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a solid software that will fit your budget.

How Much Does Coveo Cost?

Coveo Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Coveo doesn’t publish its enterprise pricing; contact the vendor for in-depth pricing details.

User Satisfaction

We realize that when you make a decision to buy Site Search Solutions it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Coveo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Coveo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

44

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
  • French
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE
  • TRAINING

What are Coveo pricing details?

Coveo Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Coveo doesn’t publish its enterprise pricing; contact the vendor for in-depth pricing details.

What integrations are available for Coveo?

Coveo integrates with the following applications:

  • Salesforce
  • Dynamics 365
  • Sitecore
  • Elasticsearch
  • In-Product Intelligence
  • Microsoft

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