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Customer.io Review
What is Customer.io?
Customer.io is a tool that lends you a helping hand to craft ideal customer interaction for your clients. It is a B2C solution that connects emails to mobile phones and helps in sending all types of messages across all platforms.
Bringing automation in the interaction processes and providing seamless distribution of communication are the core concepts behind Customer.io. It offers an advanced rules-engine that triggers and sends emails in a timely manner, just as you have scheduled them. It also allows you to observe how people behave once they are logged in.
Customer.io is considered a popular email marketing app through which you can effectively gain customers, retain good relationships with the existing customers and increase your sales. It offers a wide range of features to ensure contact management with efficiency and without any mistake. Online business owners like Customer.io because it makes possible a personalized interaction with their customers with ease.
Show MoreOverview of Customer.io Benefits
Customer.io makes sure you enjoy an uninterrupted, steady flow of messages with your customers. It supports all types of messages and brings automation. It lets you make personalized messages which are sent at the pre-defined time. Providing ease in facilitating customers with varied priorities/ likes or dislikes is another benefit it provides. You can manage different groups depending on their preferences and send each group a specific type of messages.
With Customer.io you can observe how clients are dealing with your emails. You are notified when they read your email and if they click on an enclosed link. This information on customer interaction gives you an idea of how important your clients think your messages were. It also helps in sending relevant newsletters which attract more attention than the regular newsletters.
You can set Customer.io to send a specific email on a specific behavior of a client. These emails are automatically triggered whenever the software notices a particular behavior. Moreover, it collects analytics to find out trends and measuring success.
Over 900 customers use Customer-io to make uninterrupted andseamless interaction with their customers. This digital marketing solution is capable enough to manage communication in large organizations.
Show MoreOverview of Customer.io Features
- A/B Testing
- Track Conversions
- Delivery Window
- Send a Series
- Liquid Templating
- Custom Designs
- Segmentations
- Pageviews
- Export Segment Data to CSV
- Activity Stream
- Rich Customer Profile
- Archives
Customer.io Position In Our Categories
Knowing that companies have distinctive business-related demands, it is only wise that they abstain from paying for an all-in-one, ”best” software. At any rate, it would be futile to try to find such application even among widely used software systems. The rational step to undertake should be to spell out the various significant aspects that merit deliberation such as essential features, price plans, skill levels of the employees, business size, etc. The second step is, you must follow through the product research through and through. Read some Customer.io reviews and check out the other applications in your list more closely. Such well-rounded research ensure you drop mismatched apps and buy the one which delivers all the benefits your business requires to realize efficiency.
Position of Customer.io in our main categories:
TOP
200
Customer.io is one of the top 200 Marketing Software products
Each enterprise is different, and might require a specific Email Marketing Software solution that will be designed for their business size, type of clients and staff and even particular niche they deal with. You should not count on finding an ideal solution that is going to work for every business regardless of their history is. It may be a good idea to read a few Customer.io Email Marketing Software reviews first and even then you should keep in mind what the solution is supposed to do for your company and your employees. Do you require an easy and intuitive solution with only essential functions? Will you actually make use of the complex functionalities required by experts and large enterprises? Are there any specific tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a reliable software that will match your budget.
How Much Does Customer.io Cost?
Customer.io Pricing Plans:
Free Trial
Basic
$150/month
Premium
$1,000/month
What are Customer.io pricing details?
Customer.io Pricing Plans:
Free Trial
Basic
$150/month
Premium
$1,000/month
Customer.io offers a variety of SMB and enterprise pricing plans, as follow:
Basic – $150/month
- up to 100,000 users
- Send messages across email, push notifications, and SMS
- One system for triggered, transactional and broadcast messages
- Flexible usage based plan you can cancel anytime
Premium – $1,000/month
- For advanced needs, large, or fast-growing businesses
- Everything in Basic
- Onboarding Assistance
- Guaranteed Pricing
- Dedicated Customer Success Manager
- Premium Features
User Satisfaction
Positive Social Media Mentions
5
Negative Social Media Mentions
0
We know that when you make a decision to get a Email Marketing Software it’s crucial not only to learn how experts score it in their reviews, but also to find out whether the real clients and enterprises that bought these solutions are genuinely satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Customer.io reviews across a vast array of social media sites. The data is then featured in an easy to understand way indicating how many people had positive and negative experience with Customer.io. With that information at hand you will be equipped to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Customer.io?
Customer.io integrates with the following systems and applications:
- JavaScript
- Segment.com
- SchoolKeep
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