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Datagate Review

Datagate
Our score: 8.0 User satisfaction: 99%

What is Datagate?

Datagate is a cloud-based billing software that permits telecom providers and managed service providers to bill their clients in an efficient, accurate, and compliant way. With a tailored and automated system and dedicated end-to-end support, Datagate helps telecom providers and MSPs save time and money as well as protect and increase revenues.

They can instantly generate professional-looking invoices without calculating rates, taxes, surcharges, and sales manually. Datagate provides a rating engine that enables them to easily handle, price, and bill usage-based services. They’ll also implement a white-label billing portal where customers can monitor their service usage, access invoices, and send payments.  

Datagate integrates with various professional services automation, accounting, payment, quoting, taxing systems. This includes Datto Autotask PSA, ConnectWise Manage, Xero, QuickBooks Online, Authorize.net, Stripe,  CCH SureTax, Avalara, and Quoter. It works with users’ own PBX systems and technology stack to facilitate data collection, ensure billing accuracy, and drive productivity. 

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Overview of Datagate Benefits

Seamless UCaaS Billing 

Datagate is built to simplify and improve the billing processes of telecom companies and managed service providers that deliver UCaaS (Unified Communications-as-a-Service) services and products to their customers. It gives them the capabilities they need to implement hassle-free, accurate, and compliant UCaaS billing.

Through its flexible rating engine, they can rate telecom or VoIP services and bill customers based on their usage. They’ll be able to charge fees for toll and toll-free calling services, international and long-distance calls, service bundles, overages, and SMS messaging.

They can also integrate the telecom billing software with tax engines like Avara, CCH SureTax, and Compliance Solutions. This allows them to make accurate calculations and produce invoices that comply with tax and surcharge laws and regulations. 

MSP & Telecom System Integrations 

Managed service providers and telecom providers can integrate their existing technology environments and tools with Datagate. Invoice, sales, customer, and tax data are seamlessly shared and synchronized between Datagate and the systems they use.

This prevents users from doing repetitive manual data entries, which often result in costly mistakes and productivity losses. For instance, they can instantly import customer and invoice data from QuickBooks and Xero and export telecom invoices from Datagate. Plus, they’ll connect their PSA systems with Datagate for efficient exchange of customer, contract, and invoice records and information.

Dedicated Customer Support

Datagate is offered with end-to-end customer support. Users can reach out to a dedicated team of specialists and consultants that will assist them throughout the entire process. They can engage in introductory calls to discuss business needs and requirements and software implementations.

They’ll also be able to get assistance for the actual implementation of the software, covering customization and integration. Initial billing runs are supported too. Lastly, they can communicate with the support team anytime if they have questions or problems.

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Overview of Datagate Features

  • UCaaS Billing
  • Rate Engine
  • Service & Product Bundles
  • Automatic Calculations
  • Tax & Surcharge Compliance
  • Professional Invoices
  • Checks & Balances
  • PBX Integration
  • Customer Portal
  • Branded Billing
  • Third-Party Integrations

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Datagate Position In Our Categories

Since businesses have distinct business-related requirements, it is logical they abstain from purchasing an all-encompassing, “perfect” system. Regardless, it would be almost impossible to find such a software solution even among branded software solutions. The practical thing to undertake is to narrow down the different vital functions which require careful thought such as major features, plans, technical skill capability of the employees, organizational size, etc. The second step is, you must follow through your product research fully. Go over some Datagate reviews and look into the other software products in your list in detail. Such detailed research ensures you avoid mismatched apps and buy the one which provides all the aspects your company requires.

Position of Datagate in our main categories:

Every company has different needs and needs an application that can be customized for their size, type of staff members and buyers, and the particular industry they are in. For these reasons, no platform can offer perfect tools out-of-the-box. When you try to find a software system, first be sure what you need it for. Read some Datagate Billing and Invoicing Software reviews and ask yourself do you need basic tools or do you need complex functionality? Are there any industry-specific tools that you are seeking? Find the answers to these queries to aid your search. There are plenty of factors that you need to mull over and these include your finances, particular business needs, your organization size, integration needs etc. Take your time, try out a few free trials, and finally zero in on the app that offers all that you require to enhance your firm effectiveness and productivity.

How Much Does Datagate Cost?

Datagate Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Datagate pricing details?

Datagate Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Datagate’s enterprise pricing information is available only on demand.

User Satisfaction

Positive Social Media Mentions 12
Negative Social Media Mentions 1

We are aware that when you decide to purchase a Billing and Invoicing Software it’s vital not only to find out how experts rank it in their reviews, but also to discover if the real users and companies that bought these solutions are actually satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Datagate reviews across a vast range of social media sites. The information is then displayed in an easy to digest format showing how many customers had positive and negative experience with Datagate. With that information at hand you should be equipped to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Datagate?

Datagate integrates with:

  • ConnectWise Manage
  • Datto Autotask PSA
  • Xero
  • QuickBooks Desktop
  • QuickBooks Online
  • ConnectBooster
  • Quoter
  • Avalara
  • Compliance Solutions
  • IP Pay
  • Authorize.net
  • Stripe
  • CCH SureTax
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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