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Datagate Review

Datagate
Our score: 8.0 User satisfaction: 99%

What is Datagate?

Datagate is a cloud-based billing software that permits telecom providers and managed service providers to bill their clients in an efficient, accurate, and compliant way. With a tailored and automated system and dedicated end-to-end support, Datagate helps telecom providers and MSPs save time and money as well as protect and increase revenues.

They can instantly generate professional-looking invoices without calculating rates, taxes, surcharges, and sales manually. Datagate provides a rating engine that enables them to easily handle, price, and bill usage-based services. They’ll also implement a white-label billing portal where customers can monitor their service usage, access invoices, and send payments.  

Datagate integrates with various professional services automation, accounting, payment, quoting, taxing systems. This includes Datto Autotask PSA, ConnectWise Manage, Xero, QuickBooks Online, Authorize.net, Stripe,  CCH SureTax, Avalara, and Quoter. It works with users’ own PBX systems and technology stack to facilitate data collection, ensure billing accuracy, and drive productivity. 

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Overview of Datagate Benefits

Seamless UCaaS Billing 

Datagate is built to simplify and improve the billing processes of telecom companies and managed service providers that deliver UCaaS (Unified Communications-as-a-Service) services and products to their customers. It gives them the capabilities they need to implement hassle-free, accurate, and compliant UCaaS billing.

Through its flexible rating engine, they can rate telecom or VoIP services and bill customers based on their usage. They’ll be able to charge fees for toll and toll-free calling services, international and long-distance calls, service bundles, overages, and SMS messaging.

They can also integrate the telecom billing software with tax engines like Avara, CCH SureTax, and Compliance Solutions. This allows them to make accurate calculations and produce invoices that comply with tax and surcharge laws and regulations. 

MSP & Telecom System Integrations 

Managed service providers and telecom providers can integrate their existing technology environments and tools with Datagate. Invoice, sales, customer, and tax data are seamlessly shared and synchronized between Datagate and the systems they use.

This prevents users from doing repetitive manual data entries, which often result in costly mistakes and productivity losses. For instance, they can instantly import customer and invoice data from QuickBooks and Xero and export telecom invoices from Datagate. Plus, they’ll connect their PSA systems with Datagate for efficient exchange of customer, contract, and invoice records and information.

Dedicated Customer Support

Datagate is offered with end-to-end customer support. Users can reach out to a dedicated team of specialists and consultants that will assist them throughout the entire process. They can engage in introductory calls to discuss business needs and requirements and software implementations.

They’ll also be able to get assistance for the actual implementation of the software, covering customization and integration. Initial billing runs are supported too. Lastly, they can communicate with the support team anytime if they have questions or problems.

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Overview of Datagate Features

  • UCaaS Billing
  • Rate Engine
  • Service & Product Bundles
  • Automatic Calculations
  • Tax & Surcharge Compliance
  • Professional Invoices
  • Checks & Balances
  • PBX Integration
  • Customer Portal
  • Branded Billing
  • Third-Party Integrations

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Datagate Position In Our Categories

Because companies have particular business needs, it is only prudent they abstain from choosing a one-size-fits-all, ”best” software product. Having said that, it would be hard to try to stumble on such a software solution even among widely used software solutions. The rational step to do would be to take note of the numerous critical factors which call for a deliberation like critical features, plans, skill capability of the users, company size, etc. Next, you must perform the research thoroughly. Have a look at these Datagate analyses and explore the other applications in your shortlist more closely. Such detailed product investigation ensure you take out poorly fit software products and choose the one that has all the function your company requires for optimal results.

Position of Datagate in our main categories:

Enterprises have different wants and requirements and no software platform can be just right in such a scenario. It is pointless to try to find a perfect out-of-the-box software system that meets all your business wants. The intelligent thing to do would be to modify the solution for your specific needs, employee skill levels, finances, and other aspects. For these reasons, do not hurry and pay for well-publicized popular solutions. Though these may be widely used, they may not be the best fit for your specific needs. Do your groundwork, check out each short-listed platform in detail, read a few Datagate Billing and Invoicing Software reviews, speak to the vendor for clarifications, and finally settle for the product that offers what you require.

How Much Does Datagate Cost?

Datagate Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Datagate pricing details?

Datagate Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Datagate’s enterprise pricing information is available only on demand.

User Satisfaction

Positive Social Media Mentions 12
Negative Social Media Mentions 1

We realize that when you decide to get a Billing and Invoicing Software it’s vital not only to find out how professionals rank it in their reviews, but also to check whether the real users and businesses that use it are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Datagate reviews across a broad array of social media sites. The data is then displayed in a simple to digest format indicating how many users had positive and negative experience with Datagate. With that information at your disposal you will be ready to make an informed business decision that you won’t regret.

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Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Datagate?

Datagate integrates with:

  • ConnectWise Manage
  • Datto Autotask PSA
  • Xero
  • QuickBooks Desktop
  • QuickBooks Online
  • ConnectBooster
  • Quoter
  • Avalara
  • Compliance Solutions
  • IP Pay
  • Authorize.net
  • Stripe
  • CCH SureTax
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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