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Convin Review

Convin
Our score: 8.0 User satisfaction: 95%

What is Convin?

Convin is a conversational intelligence platform that gives you useful insights into conversations between sales representatives and customers made through calls. This versatile solution provides you with an easy way to track, analyze, and understand the calls your sales teams and representatives had with customers so you can help them improve their performance and close more deals better. 

Convin allows you to find out everything that happened and discussed on sales calls. You can review and evaluate how sales representatives interacted with customers and handled their concerns. By analyzing call conversations, the platform also gives you the opportunity to identify and understand important market trends and conditions.

The platform, moreover, permits you to conduct sessions for reviewing sales calls and training your sales representatives on proper and effective call handling. You can review calls with individual sales representatives through one-on-one coaching sessions. You can also launch team meetings wherein your sales representatives can get suggestions and feedback from their teammates about their own calls.

Overview of Convin Benefits

Gain Insights into Sales Calls

Convin provides important information about the call conversations that happened between your sales representatives and customers. You can get useful insights into sales calls from anywhere at any time using the platform’s built-in dashboard. 

Convin makes it easy for you to determine how sales representatives performed on their calls. You can discover the strengths and weaknesses of each representative in communicating with customers and responding to customers’ concerns and issues. You’ll be able to discuss these insights with individual sales representatives through one-on-one coaching sessions. For example, you can encourage a sales representative to capitalize on specific areas or aspects of call handling where he is good at and work on those ones that need improvement.

The call intelligence platform also allows you to identify which sales representatives are performing well and what practices and strategies they are applying that make them stand out from the rest of the team. You can even use the calls they had with customers as examples when coaching currently employed sales representatives or training those newly hired ones. 

Gather Market Intelligence

Convin enables you to review sales call conversations to discover and understand important trends and conditions in your market. By evaluating calls made between sales representatives and customers, you can find out what customers think and feel about your products or services and that of your competitors. 

While you obtain insights into sales calls, you can identify and analyze the behaviors, interests, expectations, and experiences of your existing customers. You can collaborate with your product and marketing teams so they can come up with better ideas and strategies and effectively respond to current market trends and conditions. Convin generates automatic alerts to help you keep up with market trends as well. 

Conduct Collaborative Call Review

Convin lets you review and evaluate sales calls together with the members of your sales teams. You can do this by conducting team meetings wherein the sales representatives of a team can listen to the call recordings of their colleagues. Sales representatives can share opinions about how their teammates performed on the calls and suggest ways on how their performance can be improved. 

This way, your sales representatives get the chance to learn from top-performing teammates who are able to win and close more deals and generate higher sales due to their good communication skills and strategies. In addition, you can track all meetings you had with your sales teams right within the platform. You’ll be able to check the specific topics that were discussed and all the feedback left by sales representatives about the calls during the meeting.

Overview of Convin Features

  • Sales Call Insights
  • Market Intelligence
  • Call Examples
  • Sales Enablement
  • Personalized Coaching
  • Collaborative Call Reviewing
  • Meeting Details
  • Data Secuity

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Convin Position In Our Categories

Knowing that companies have particular business-related demands, it is only sensible that they abstain from preferring an all-encompassing, ”best” software. At any rate, it would be difficult to try to pinpoint such a software product even among recognizable software products. The logical step to undertake should be to make a list of the various key aspects that need inspection like important features, budget, skill ability of staff, company size, etc. The second step is, you must follow through the research fully. Browse over these Convin reviews and look into each of the software solutions in your list in detail. Such well-rounded product research guarantees you drop unfit applications and select the system that provides all the tools your business requires.

Position of Convin in our main categories:

TOP 500

Convin is one of the top 500 Sales Software products

If you are interested in Convin it might also be a good idea to investigate other subcategories of Sales Software listed in our database of SaaS software reviews.

Each company has different needs and requires a system that can be customized for their size, type of employees and buyers, and the particular industry they are in. For these reasons, no platform can offer perfect tools off-the-shelf. When you try to find a software product, first be sure what you need it for. Read some Convin Sales Software reviews and ask yourself do you desire basic features or do you require sophisticated functionality? Are there any industry-specific tools that you are seeking? Obtain the answers to these queries to assist your search. There are plenty of elements that you need to mull over and these include your budget, specific business wants, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the app that offers all that you need to enhance your organization efficiency and productivity.

How Much Does Convin Cost?

Convin Pricing Plans:

Free Trial

Convin

Contact vendor

Convin’s enterprise pricing information is available only upon request.

User Satisfaction

Positive Social Media Mentions 209
Negative Social Media Mentions 10

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Convin reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Convin. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Convin pricing details?

Convin Pricing Plans:

Free Trial

Convin

Contact vendor

Convin’s enterprise pricing information is available only upon request.

What integrations are available for Convin?

Convin supports integration with the following tools:

  • Google
  • HubSpot
  • Aircall
  • RingCentral
  • Salesforce
  • Outreach
  • Talkdesk
  • InsideSales.com
  • Five9
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Reviewed By Nestor Gilbert
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