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Deep Talk Review

Deep Talk
Our score: 8.0 User satisfaction: 93%

What is Deep Talk?

Deep Talk is an AI-driven platform that provides a more convenient way of understanding your text data from chats, surveys, emails, and social networks by transforming them into actionable data. It allows you to harness the power of data science without having to hire a team of data scientists or AI specialists. It’s faster and cheaper than making your deep learning (DL) models as well.

The platform offers a cloud-based deep learning model-as-a-service solution that analyzes converted text to get you informed and answer important questions related to your customers. What are their problems or issues? What are they looking for? Why are they contacting you? How do they perceive you?

Deep Talk offers in-depth analysis of your text data without giving much hassle. You simply have to upload your CSV of data and it will take care of the rest. It also offers a more efficient and intuitive way of capturing data which is to integrate one of the support services – WhatsApp, chat conversations, surveys, emails, and social media platforms – where the system can automatically extract information and insights from.

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Overview of Deep Talk Benefits

Streamlined Data Analysis

Deep Talk allows you to run pre-trained deep learning models without having to code anything and the results are shown in a visualized fashion for easier comprehension and sharing. The system features Natural Language Processing capabilities for all of your conversational data so that you can analyze them quickly, accurately, and without delving too much into the technical aspects of it. If, however, you have the skills to dabble with data, you can take advantage of the API provided to run the models from your terminal.

Cost-Effective

The way Deep Talk pricing works is that it charges per monthly data row; counting only the total unique processed rows. This means that multiple processes of the same rows are only charged as one conversation per month. This makes it a cost-effective, but quick and reliable, alternative to building your own DL models or hiring experts in the field. A free plan is also available, allowing you to utilize almost the full power of the system to run up to 50,000 rows of data.

Different Integration Options

The platform supports seamless integration with Intercom, Hubspot, Zendesk, and more. Through these integrations, Deep Talk empowers you to cluster conversations and other inbound messages you receive with your clients. As a result, you can monitor the clusters’ time trends and discover conversation topics to help build a better relationship with your clients.

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Overview of Deep Talk Features

  • Text analysis conversations
  • Pre-trained deep learning models
  • Natural Processing Language support
  • Codeless visualization
  • Topic Monitoring
  • Conversation Clusters
  • API and Third-party integration
  • 3-level Topic Hierarchy

What Problems Will Deep Talk Solve?

1. Detect sales opportunities: Inside chat conversations, emails, or social networks, many leads are hidden. Deep Talk helps to find those leads.

2. Topic segmentation: Customer conversations with companies are unstructured data, hard to use, and not actionable. Deep Talk cluster the data and get the topics.

3. Topic evolution: Every day and hour, conversations with customers change sometimes, a company’s action can trigger new conversations that are hard to detect. Deep Talk follows the trends of the company’s conversations with customers.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Deep Talk Position In Our Categories

Bearing in mind companies have distinct business-related demands, it is prudent that they abstain from preferring an all-in-one, ideal system. Having said that, it would be difficult to pinpoint such application even among widely used software systems. The best thing to undertake can be to make a list of the numerous major functions that entail inspection like major features, price plans, technical skill capability of staff, business size, etc. The second step is, you must perform the research thoroughly. Browse through some of these Deep Talk analyses and look over each of the software products in your list more closely. Such detailed research makes sure you steer clear of unsuitable applications and pay for the one that meets all the tools your business requires to achieve growth.

Position of Deep Talk in our main categories:

TOP 200

Deep Talk is one of the top 200 AI Software products

If you are considering Deep Talk it could also be a good idea to check out other subcategories of AI Software collected in our base of B2B software reviews.

It is crucial to note that almost no software in the AI Software category is an ideal solution that can fulfill all the goals of various business types, sizes and industries. It may be a good idea to read a few Deep Talk AI Software reviews first as some software might dominate exclusively in a really narrow set of applications or be prepared with a really specific industry in mind. Others might function with an intention of being easy and intuitive and as a result lack complicated functionalities desired by more experienced users. You can also find apps that focus on a large group of users and offer a powerful feature toolbox, but that in most cases comes at a more expensive price of such a solution. Be certain that you're aware of your requirements so that you purchase a software that offers exactly the features you look for.

How Much Does Deep Talk Cost?

Deep Talk Pricing Plans:

Free Trial

Basic

Free

Startup

90$/month

Pro

$170/month

Enterprise

$400/month

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What are Deep Talk pricing details?

Deep Talk Pricing Plans:

Free Trial

Basic

Free

Startup

90$/month

Pro

$170/month

Enterprise

$400/month

Deep Talk offers varying enterprise pricing based on how big your data analysis requirement is. It also offers a free plan perfect for trying out the software first.

Basic – Free

  • Up to 50.000 rows of data
  • Full encryption
  • Integrations
  • Live chat support

Startup – $90/month

  • Up to 100.000 rows of data
  • Full encryption
  • Integrations
  • Live chat support

Pro – $170/month

  • Up to 200.000 rows of data
  • Full encryption
  • Integrations
  • Live chat support

Enterprise – $400/month

  • Up to 500.000 rows of data
  • Full encryption
  • Live chat support
  • Data scientist help
  • An additional row of data $0,0009

User Satisfaction

Positive Social Media Mentions 42
Negative Social Media Mentions 0

We know that when you make a decision to purchase a AI Software it’s crucial not only to learn how professionals score it in their reviews, but also to find out if the real users and businesses that use these solutions are indeed satisfied with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Deep Talk reviews across a vast range of social media sites. The information is then displayed in a simple to understand format indicating how many users had positive and negative experience with Deep Talk. With that information at your disposal you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Portugese

Pricing Model

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Deep Talk?

Deep Talk integrates with a few popular apps to organize your conversation with customers, funnel all inbound messages, and track conversational trends and other useful analytics.

  • Intercom
  • Zendesk
  • Hubspot
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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