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Deep Talk Review

Deep Talk
Our score: 8.0 User satisfaction: 93%

What is Deep Talk?

Deep Talk is an AI-driven platform that provides a more convenient way of understanding your text data from chats, surveys, emails, and social networks by transforming them into actionable data. It allows you to harness the power of data science without having to hire a team of data scientists or AI specialists. It’s faster and cheaper than making your deep learning (DL) models as well.

The platform offers a cloud-based deep learning model-as-a-service solution that analyzes converted text to get you informed and answer important questions related to your customers. What are their problems or issues? What are they looking for? Why are they contacting you? How do they perceive you?

Deep Talk offers in-depth analysis of your text data without giving much hassle. You simply have to upload your CSV of data and it will take care of the rest. It also offers a more efficient and intuitive way of capturing data which is to integrate one of the support services – WhatsApp, chat conversations, surveys, emails, and social media platforms – where the system can automatically extract information and insights from.

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Overview of Deep Talk Benefits

Streamlined Data Analysis

Deep Talk allows you to run pre-trained deep learning models without having to code anything and the results are shown in a visualized fashion for easier comprehension and sharing. The system features Natural Language Processing capabilities for all of your conversational data so that you can analyze them quickly, accurately, and without delving too much into the technical aspects of it. If, however, you have the skills to dabble with data, you can take advantage of the API provided to run the models from your terminal.

Cost-Effective

The way Deep Talk pricing works is that it charges per monthly data row; counting only the total unique processed rows. This means that multiple processes of the same rows are only charged as one conversation per month. This makes it a cost-effective, but quick and reliable, alternative to building your own DL models or hiring experts in the field. A free plan is also available, allowing you to utilize almost the full power of the system to run up to 50,000 rows of data.

Different Integration Options

The platform supports seamless integration with Intercom, Hubspot, Zendesk, and more. Through these integrations, Deep Talk empowers you to cluster conversations and other inbound messages you receive with your clients. As a result, you can monitor the clusters’ time trends and discover conversation topics to help build a better relationship with your clients.

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Overview of Deep Talk Features

  • Text analysis conversations
  • Pre-trained deep learning models
  • Natural Processing Language support
  • Codeless visualization
  • Topic Monitoring
  • Conversation Clusters
  • API and Third-party integration
  • 3-level Topic Hierarchy

What Problems Will Deep Talk Solve?

1. Detect sales opportunities: Inside chat conversations, emails, or social networks, many leads are hidden. Deep Talk helps to find those leads.

2. Topic segmentation: Customer conversations with companies are unstructured data, hard to use, and not actionable. Deep Talk cluster the data and get the topics.

3. Topic evolution: Every day and hour, conversations with customers change sometimes, a company’s action can trigger new conversations that are hard to detect. Deep Talk follows the trends of the company’s conversations with customers.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Deep Talk Position In Our Categories

Since businesses have distinctive business-related needs, it is rational that they abstain from deciding on an all-in-one, ”best” business program. At any rate, it would be difficult to stumble on such a software solution even among well-known software solutions. The clever thing to do is to shortlist the various important factors that merit analysis including critical features, pricing, technical skill competence of staff, organizational size, etc. The second step is, you must perform the product research systematically. Read some Deep Talk analyses and check out each of the software options in your shortlist in detail. Such well-rounded product investigation can make sure you avoid unsuitable applications and choose the one which offers all the tools your business requires.

Position of Deep Talk in our main categories:

TOP 200

Deep Talk is one of the top 200 AI Software products

If you are interested in Deep Talk it might also be sensible to investigate other subcategories of AI Software gathered in our base of SaaS software reviews.

It's important to keep in mind that virtually no software in the AI Software category is going to be an ideal solution that can match all the goals of various business types, sizes and industries. It may be a good idea to read a few Deep Talk AI Software reviews first as some solutions might perform well exclusively in a very small set of applications or be prepared with a really specific industry in mind. Others can function with a goal of being simple and intuitive and therefore lack advanced features needed by more experienced users. You can also find software that support a large group of customers and provide a powerful feature set, but that usually comes at a more significant cost of such a software. Ensure you're aware of your needs so that you purchase a solution that provides specifically the elements you look for.

How Much Does Deep Talk Cost?

Deep Talk Pricing Plans:

Free Trial

Basic

Free

Startup

90$/month

Pro

$170/month

Enterprise

$400/month

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What are Deep Talk pricing details?

Deep Talk Pricing Plans:

Free Trial

Basic

Free

Startup

90$/month

Pro

$170/month

Enterprise

$400/month

Deep Talk offers varying enterprise pricing based on how big your data analysis requirement is. It also offers a free plan perfect for trying out the software first.

Basic – Free

  • Up to 50.000 rows of data
  • Full encryption
  • Integrations
  • Live chat support

Startup – $90/month

  • Up to 100.000 rows of data
  • Full encryption
  • Integrations
  • Live chat support

Pro – $170/month

  • Up to 200.000 rows of data
  • Full encryption
  • Integrations
  • Live chat support

Enterprise – $400/month

  • Up to 500.000 rows of data
  • Full encryption
  • Live chat support
  • Data scientist help
  • An additional row of data $0,0009

User Satisfaction

Positive Social Media Mentions 42
Negative Social Media Mentions 0

We know that when you decide to get a AI Software it’s vital not only to see how experts score it in their reviews, but also to check if the real users and companies that purchased this software are genuinely satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Deep Talk reviews across a broad range of social media sites. The data is then presented in an easy to digest form showing how many clients had positive and negative experience with Deep Talk. With that information at your disposal you should be ready to make an informed business decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Portugese

Pricing Model

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Deep Talk?

Deep Talk integrates with a few popular apps to organize your conversation with customers, funnel all inbound messages, and track conversational trends and other useful analytics.

  • Intercom
  • Zendesk
  • Hubspot
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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