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Deep Talk Review

Deep Talk
Our score: 8.0 User satisfaction: 93%

What is Deep Talk?

Deep Talk is an AI-driven platform that provides a more convenient way of understanding your text data from chats, surveys, emails, and social networks by transforming them into actionable data. It allows you to harness the power of data science without having to hire a team of data scientists or AI specialists. It’s faster and cheaper than making your deep learning (DL) models as well.

The platform offers a cloud-based deep learning model-as-a-service solution that analyzes converted text to get you informed and answer important questions related to your customers. What are their problems or issues? What are they looking for? Why are they contacting you? How do they perceive you?

Deep Talk offers in-depth analysis of your text data without giving much hassle. You simply have to upload your CSV of data and it will take care of the rest. It also offers a more efficient and intuitive way of capturing data which is to integrate one of the support services – WhatsApp, chat conversations, surveys, emails, and social media platforms – where the system can automatically extract information and insights from.

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Overview of Deep Talk Benefits

Streamlined Data Analysis

Deep Talk allows you to run pre-trained deep learning models without having to code anything and the results are shown in a visualized fashion for easier comprehension and sharing. The system features Natural Language Processing capabilities for all of your conversational data so that you can analyze them quickly, accurately, and without delving too much into the technical aspects of it. If, however, you have the skills to dabble with data, you can take advantage of the API provided to run the models from your terminal.

Cost-Effective

The way Deep Talk pricing works is that it charges per monthly data row; counting only the total unique processed rows. This means that multiple processes of the same rows are only charged as one conversation per month. This makes it a cost-effective, but quick and reliable, alternative to building your own DL models or hiring experts in the field. A free plan is also available, allowing you to utilize almost the full power of the system to run up to 50,000 rows of data.

Different Integration Options

The platform supports seamless integration with Intercom, Hubspot, Zendesk, and more. Through these integrations, Deep Talk empowers you to cluster conversations and other inbound messages you receive with your clients. As a result, you can monitor the clusters’ time trends and discover conversation topics to help build a better relationship with your clients.

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Overview of Deep Talk Features

  • Text analysis conversations
  • Pre-trained deep learning models
  • Natural Processing Language support
  • Codeless visualization
  • Topic Monitoring
  • Conversation Clusters
  • API and Third-party integration
  • 3-level Topic Hierarchy

What Problems Will Deep Talk Solve?

1. Detect sales opportunities: Inside chat conversations, emails, or social networks, many leads are hidden. Deep Talk helps to find those leads.

2. Topic segmentation: Customer conversations with companies are unstructured data, hard to use, and not actionable. Deep Talk cluster the data and get the topics.

3. Topic evolution: Every day and hour, conversations with customers change sometimes, a company’s action can trigger new conversations that are hard to detect. Deep Talk follows the trends of the company’s conversations with customers.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Deep Talk Position In Our Categories

Knowing that businesses have special business demands, it is only sensible they steer clear of picking an all-encompassing, ”best” solution. Still, it would be almost impossible to try to chance on such application even among branded software products. The efficient step to do should be to take note of the several important functions which need deliberation including crucial features, costing, skill competence of staff members, company size, etc. Then, you should perform the research through and through. Go over some Deep Talk evaluations and look into each of the software products in your list in detail. Such all-encompassing research ensure you steer clear of poorly fit apps and select the one that has all the benefits your company requires.

Position of Deep Talk in our main categories:

TOP 200

Deep Talk is one of the top 200 AI Software products

If you are considering Deep Talk it may also be sensible to examine other subcategories of AI Software collected in our base of SaaS software reviews.

Each organization has different wants and requires a software that can be personalized for their size, type of staff members and buyers, and the specific industry they are in. For these reasons, no platform can offer perfect functionality out-of-the-box. When you try to find a software app, first be sure what you require it for. Read some Deep Talk AI Software reviews and ask yourself do you want basic tools or do you want complex features? Are there any industry-specific tools that you are seeking? Get the answers to these queries to aid your search. There are multiple elements that you need to consider and these include your finances, specific business requirements, your company size, integration requirements etc. Take your time, use a few free trials, and finally zero in on the system that provides all that you need to boost your organization competence and productivity.

How Much Does Deep Talk Cost?

Deep Talk Pricing Plans:

Free Trial

Basic

Free

Startup

90$/month

Pro

$170/month

Enterprise

$400/month

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What are Deep Talk pricing details?

Deep Talk Pricing Plans:

Free Trial

Basic

Free

Startup

90$/month

Pro

$170/month

Enterprise

$400/month

Deep Talk offers varying enterprise pricing based on how big your data analysis requirement is. It also offers a free plan perfect for trying out the software first.

Basic – Free

  • Up to 50.000 rows of data
  • Full encryption
  • Integrations
  • Live chat support

Startup – $90/month

  • Up to 100.000 rows of data
  • Full encryption
  • Integrations
  • Live chat support

Pro – $170/month

  • Up to 200.000 rows of data
  • Full encryption
  • Integrations
  • Live chat support

Enterprise – $400/month

  • Up to 500.000 rows of data
  • Full encryption
  • Live chat support
  • Data scientist help
  • An additional row of data $0,0009

User Satisfaction

Positive Social Media Mentions 42
Negative Social Media Mentions 0

We realize that when you make a decision to get a AI Software it’s crucial not only to see how professionals evaluate it in their reviews, but also to find out if the actual clients and enterprises that use these solutions are indeed happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Deep Talk reviews across a vast array of social media sites. The data is then displayed in an easy to digest form showing how many customers had positive and negative experience with Deep Talk. With that information at hand you should be equipped to make an informed business decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Portugese

Pricing Model

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Deep Talk?

Deep Talk integrates with a few popular apps to organize your conversation with customers, funnel all inbound messages, and track conversational trends and other useful analytics.

  • Intercom
  • Zendesk
  • Hubspot
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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