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Digital River Review

Digital River
Our score: 8.6 User satisfaction: 97%

What is Digital River?

Digital River is a fully integrated business suite that offers tools and capabilities to help business handle and meet their commerce, payments, and marketing requirements. The software is built based on over 20 years of experience by professionals in the said areas, enabling users to attract more customers, build a larger client base, and speed up time to market while keeping the cost of ownership at a very minimal level.

With Digital River, users are equipped with tools and services to help them manage their business, provide support to their staff, and improve customer experience from initial contact and all throughout their journey. Customizable payment processing and powerful marketing features further enhance the delivery of service and positively impact customer experience.

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Overview of Digital River Benefits

Digital River gives companies an extensive suite of eCommerce services that add value to their businesses. The commerce suite delivers a myriad of solutions, ranging from back office services, order management, channel lead management, merchandising, and self-service among others. Digital River is created to help businesses eliminate barriers that prevent them from entering and succeeding in global markets while remaining flexible to quick adapt to changing times and shifting customer needs and trends.

Digital River makes it easy for both companies and their consumers to handle their payment needs and preferences. The payment suite helps users speed up their payment process by offering their customers the best local payment options wherever they sell. Whether your business cater to traditional customers who prefer to pay on site or clients who want to settle their payments via online channels, Digital River gives you that reliable, secure and flexible payments platform to help you with payment processing.

Marketing is essential to any business endeavor and Digital River provides companies with a throng of online marketing services. With Digital River, users can enjoy powerful features such as display advertising, advanced analytics, email marketing, site optimization, and search engine marketing to name a few. On top of that, Digital River employs multilingual and multicultural experts to help businesses create the perfect and most effective marketing strategies for their brand, wherever they are located.

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Overview of Digital River Features

  • Back-Office Infrastructure
  • Channel Partner Management
  • Global Tax Services
  • Commerce of Things
  • Global Fulfillment
  • Enterprise Global Commerce
  • In-App Solutions
  • Merchandising
  • Professional Services
  • Risk Management
  • Cross-Border Payment Optimization
  • Internet Bank Payments
  • Payments for Europe
  • Payments for Brazil
  • Payments for China
  • UnionPay International
  • Mobile Payment Page
  • Advanced Analytics
  • Affiliate Programs & Networks
  • Display Advertising
  • Email Services
  • Search Engine Marketing
  • Contextual Commerce
  • Website Optimization

Digital River Position In Our Categories

Knowing that businesses have special business-related requirements, it is only practical they avoid purchasing a one-size-fits-all, ”best” business application. Needless to say, it would be futile to discover such a software solution even among branded software products. The better step to do would be to spell out the varied main aspects that require examination like critical features, pricing, skill levels of staff members, business size, etc. After which, you must perform the research comprehensively. Go over some of these Digital River evaluations and explore the other software programs in your shortlist more closely. Such well-rounded product investigation ensure you drop mismatched applications and pay for the one that includes all the benefits your business requires in growing the business.

Position of Digital River in our main categories:

TOP 50

Digital River is one of the top 50 Payment Gateway Providers products

If you are considering Digital River it could also be sensible to examine other subcategories of Payment Gateway Providers collected in our base of B2B software reviews.

It is important to note that almost no service in the Payment Gateway Providers category is going to be a perfect solution able to match all the needs of all business types, sizes and industries. It may be a good idea to read a few Digital River Payment Gateway Providers reviews first as some services might excel just in a very narrow group of applications or be created with a very specific type of industry in mind. Others can function with an idea of being easy and intuitive and as a result lack complex functions needed by more experienced users. You can also come across services that focus on a broad group of customers and give you a complex feature base, however that in most cases comes at a higher price of such a software. Be certain that you're aware of your requirements so that you select a software that provides all the features you look for.

How Much Does Digital River Cost?

Digital River Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Digital River pricing details?

Digital River Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Digital River’s payment plans are available only upon request. Contact Digital River directly for enterprise pricing information and other product details.

User Satisfaction

Positive Social Media Mentions 213
Negative Social Media Mentions 7

We are aware that when you decide to purchase a Payment Gateway Providers it’s crucial not only to find out how experts score it in their reviews, but also to find out whether the real users and enterprises that purchased these solutions are genuinely content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Digital River reviews across a vast range of social media sites. The data is then displayed in an easy to understand way indicating how many clients had positive and negative experience with Digital River. With that information available you will be ready to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Digital River?

Digital River integrates with the following business systems and applications:

  • Invodo
  • Channel Advisor
  • ChannelIQ
  • Tealium
  • RichRelevance
  • Translations.com
  • Bazaar Voice
  • Sheer ID
  • Adobe
  • Slalom Consulting
  • Rauza
  • Isobar
  • Mirum
  • Ingram
  • FedEx
  • DCL

Digital River User Reviews

Digital River average rating:

Average score
5/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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More reviews from 1 actual users:

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User friendly Product

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.05.2021 Company Size: More than 100 Employees Industry: Computer & Network Security

PROS: User interface is very friendly and offer different features which makes it unique and best from the rest of the softwares. It is easy to configure and fairly cheap.

CONS: Customer support could be faster.

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User friendly Product

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.05.2021 Company Size: More than 100 Employees Industry: Computer & Network Security
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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