Documentum Review

PROS: Documentum gives us the ease in knowing that our data are properly filed and protected.

CONS: There are times when the program would lag--but this is just about the only complaint I have about Documentum.

PROS: If you’re on the lookout for a robust and time-tested file management solution, then you can hardly go wrong in choosing Documentum. It can solve just about any file management needs--from rounding up big volumes of files all the way to the smaller ones. It works pretty seamlessly with other programs too.

CONS: Sometimes too much of a good thing can hamper in user experience. Take Documentum for example. It allows users too much freedom to customize without realizing that the costs per add-on are piling up.

PROS: Others may consider Documentum as one of the major pillars in document management. What I find impressive is that it has a structure that is so powerful and sturdy that it has managed to withstand the test of time. If you ask me, that is a feat that is worth a recognition enough in itself. I know that some of the biggest data management solutions have patterned their framework on Documentum. In my world, I know that this program is a force to be reckoned with. Other than all of these, I also appreciate how it allows the users to customize according to their preferences too.

CONS: To be honest, I think the undoing of this robust giant happened when EMC took over its operations. A lot of its newer initiatives have been a flop--their WDK, DFS, and ever some of their licensing features. It would have been better if they stayed in an autonomous program.

PROS: Documentum has significantly made our lives so much easier. We initially introduced this into our workflow to simply manage our files and organize it better. However, we quickly learned that this robust tool delivers much more than storing and filing documents. In fact, it has substantially improved some of our other work processes as well. I might even be bold enough to say that this has significantly improved our daily task completions. For one, it helps us solve difficult issues that get in the way of our company’s growth. Another reason to love about this program is that it keeps us updated on the “health” of our files too. This way, we can easily keep our resources up-to-date and even update our meta-data to make sure that they are accurate and, more importantly, searchable. We’ve been able to track the movement of a project better and see it all the way to approval and implementation processes.

CONS: Documentum is a pretty conservative solution when it comes to data and file management. Not to mention, it can be quite costly too. It is its refusal to keep up with the times and upgrade their offerings that might just be the cause of its downfall. I can say that there are other solutions that are far more reliable, not to mention, innovative that can easily push Documentum out of the race. In fact, I know that this program has already lost a lot of its loyal users because of the appeal of other programs similar to it. You’d need to top up in the price if you want an upgraded version of Documentum too. And even if you do decide to try out the latest versions, there are still a lot of functionalities that are lacking in it that are readily available elsewhere. I think that it’s in bad faith that they no longer offer support to their subscribers who are not using their latest versions too.

PROS: One of the main things that I love about this program is that it respects the environment of the programs with which our clients use. This makes working together--including the editing and approval phases--run much more smoothly. Just about anyone can use this tool too, and at any program they wish to open documents in.

CONS: Just like any solution, there is a bit of a learning curve that one has to go through to be able to fully utilize this tool. If I were to share my personal preferences as well, I think that the layout looks a bit out-dated. But where it lacks in aesthetic value, it does make up in robustness. I find it important to note that there are some functionalities in Documentum’s toolbox that don’t seem to work. I think that there are other programs out there that are 1) cheaper and 2) more useful.

PROS: Documentum has given us a reliable and extensive space for all of our files. We’re in this partnership for the long-haul, for sure.

CONS: You can’t expect Documentum to just magically organize your files for you. You need to set aside time to categorize your files and save them under specific fields. Otherwise, you would have trouble searching for keywords without declared main categories. Other than this tedious task, everything works smoothly for us.

PROS: One major benefit that I see in using Documentum is that I can access files in just about any platform--in my work station, my PC, and even my mobile devices.

CONS: It’s quite difficult to learn. Although there are certain tutorials available, these can add up to the confusion too.

PROS: We can easily retrieve files from the database by just keying in a few search words. The actual process of downloading files from the database is pretty swift too.

CONS: It takes a while to find certain files that have a lot of similar tags on our metadata.

PROS: This program is the complete package. Not only does it have a full range of functionalities, but it’s also flexible and reliable in build too. It serves me and my team pretty well. Not to mention, their customer support group is pretty helpful as well.

CONS: I don’t have any complaint about this program. I’m excited to see what their next update will be.

PROS: Documentum allows us to access and manage documents across multiple operations all over the globe. It stores a pretty reliable timeline of the different updates that we have done on certain documents too--allowing us to follow the improvements and see the history of file versions.

CONS: Looking up documents through this vast database is possible--but takes up a lot of my time. Overall, I think this particular feature still has a lot of room for improvement.

PROS: The best thing about Documentum is its reliability. It boasts of impressively robust functions that meet the requirements of my team. It has plenty of room for personalization too--letting me set my preferences quite easily. When it comes to working with other software, Documentum delivers well in this department too. Searching through the files are no longer as tedious. In fact, this feature alone sets Documentum apart from all other similar solutions.

CONS: Without a doubt, Documentum is a superior program compared to its competition. However, because of the myriad of features packed into it, the price has also hiked up. It has become too pricey that some of our partner companies have begun looking for alternatives to it--may be less packed with features but within budget.

PROS: The best thing about Documentum is that we can see the history of edits done on certain documents. We can easily export specific elements of documents too.

CONS: Managing Documentum on a larger scale can be quite a challenge. I needed to duplicate preferences and access across multiple users and I had a hard time doing so.

PROS: Documentum takes care of all the nitty-gritty of product launches for us. It handles the tasks that not a lot of us in the company are subject-matter experts of--such as the processing of licenses and feasibility of projects. This tool has given us a good value for our money, considering the number of people there is in our company.

CONS: We’ve offloaded the grueling task of dealing with numbers and the processing of licensing with Documentum--however, there isn’t much support in the product differentiation department.

PROS: First of all, I agree with most reviews saying that this tool is user-friendly. I was able to learn it very quickly. Second, I think it’s great how it allows the admin to restrict access to certain documents. It is through this that we can rest easy in knowing that some of our more classified documents are protected. Getting approval is pretty efficient in this platform too. And finally, I love how it saves versions of a document so we can easily trace the changes that have been done to it.

CONS: It must have been the Documentum package that I purchased, but I was not able to locate the feature that would allow me to keep track of my customer journeys. As far as I can tell, lifecycle documentation isn’t available yet.