DocuWare Review

Our score: 8.2 User satisfaction: 100%

What is DocuWare?

DocuWare is a document management and workflow automation software. The cloud-based software focuses on automating your core processes: employee management and invoice processing. It is built to eliminate the recurring and manual processes of your workflow by building a digital-first SaaS environment for your business. This frees up the time of your team so they can focus on more critical work such as driving profit and boosting productivity.

Reducing or eliminating paper-based systems is one of DocuWare’s main purposes as it aims to digitize processes such as legal documents, contracts, accounts payables, and human resources. This cuts costs, accelerates workflows, and eliminates time-consuming paper filing and retrieval. It also empowers remote workers especially as mobile is the new standard for user experience. Moving your processes online drives productivity anytime, anywhere, using any device, ensures compliance, and tightens security.

DocuWare has quick time to value. It is quick to deploy, quick to learn to use, and quick to connect with your existing systems with its out-of-the-box integrations. Since it is cloud-based, the software is highly scalable, future-proof, cost-effective and secure. It is also preconfigured to accelerate the configuration process that suits your business best.

Overview of DocuWare Benefits

DocuWare applies a zero interruption policy to ensure that there is no downtime and continuity is maintained, especially when business are focusing on improving their operations. The start-to-finish guidance system applies best industry practices and partners with businesses to guide them through the entire process, including early assessment, implementation and optimization. The software also works hard to ensure employee adoption by bringing them on board. The support teams help companies define goals for employee adoption and provide hands-on training for optimal results.

The intelligent indexing system eliminates wastage of time required to file and retrieve documents and automatically stores and indexes documents. The documents become available right after they have been stored and indexed, while the system also automatically optimizes the indexing process. 360-Degree integration allows businesses to integrate their document management system seamlessly with existing programs, including ERPs and CRMs.

The user-friendly interface makes the otherwise sophisticated task easier and makes it simple to manage content. On-premise installation provides businesses with the peace of mind and helps them tailor the software according to their unique business requirements and processes. The software offers much more than just archiving and indexing documents and can be integrated deeply into organizational IT infrastructure for better automation and networking. DocuWare mobile apps for Android, iOS as well as Windows Phones allow accessing data from anywhere and help team members stay productive while on the go.

Overview of DocuWare Features

  • Document transformation and encryption
  • Customizable access controls
  • Document integrity, compliance and consistency
  • Indexing
  • Version management
  • Integration with ERPs, CRMs and more
  • Document distribution
  • Centralized digital storage
  • Archiving & Retention
  • Team collaboration
  • Native apps for all major mobile platforms
  • On-premise and cloud-based
  • Paper-based and digital documents
  • Secure archiving
  • Demand-based storage systems
  • Quick retrieval
  • Fulltext Search
  • Workflow Manager
  • Flexible Scalability

DocuWare Position In Our Categories

Knowing that companies have their own business-related wants, it is only practical they abstain from subscribing to a one-size-fits-all, “perfect” software. Regardless, it is nearly futile to pinpoint such an app even among branded software solutions. The right step to undertake is to shortlist the several vital factors that demand analysis including critical features, pricing, skill aptitude of staff, company size, etc. Next, you should follow through the research systematically. Go over some DocuWare reviews and explore the other software products in your list in detail. Such comprehensive product investigation ensure you avoid ill-fitting apps and select the one which delivers all the function your company requires in sustaining growth.

Position of DocuWare in our main categories:

TOP 200

DocuWare is one of the top 200 Collaboration Software products

TOP 100

DocuWare is one of the 100 Content Management Software products

DocuWare is also listed in the following subcategories:

It is crucial to keep in mind that virtually no service in the Content Management Software category is going to be a perfect solution able to meet all the needs of various business types, sizes and industries. It may be a good idea to read a few DocuWare Content Management Software reviews first as certain software may perform well just in a very small group of applications or be prepared with a very specific type of industry in mind. Others may function with a goal of being simple and intuitive and therefore lack complicated functionalities welcomed by more experienced users. You can also find software that cater to a large group of customers and provide a rich feature toolbox, but that in most cases comes at a more significant cost of such a service. Ensure you're aware of your needs so that you choose a service that provides all the features you look for.

How Much Does DocuWare Cost?

DocuWare Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

DocuWare’s SMB and enterprise pricing information is available only upon request. Contact the vendor for more information, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 48
Negative Social Media Mentions 0

We realize that when you make a decision to buy Content Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and DocuWare reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with DocuWare. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile


  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are DocuWare pricing details?

DocuWare Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

DocuWare’s SMB and enterprise pricing information is available only upon request. Contact the vendor for more information, and ask for your quote.

What integrations are available for DocuWare?

DocuWare integrates with a variety of business systems and applications, including:

  • DocuWare Smart Connect
  • Gmail
  • MS Exchange
  • MS SharePoint
  • SAP
  • MS Outlook
  • Windows Explorer
  • Intuit
  • Lotus Software
  • Kodak Scan Station
  • MS Office
  • ZOLL
  • SAGE Software
  • StapleWare

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Reviewed By Jenny Chang
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