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EpicCare Review

EpicCare
Our score: 9.0 User satisfaction: 100%

What is EpicCare?

EpicCare is a health recording solution with robust features and functionalities, intricate workflow design, user-friendly interface, a combination of chart review, documentation, and order management. Designed for large hospitals and 50 to 100 healthcare fields and specialties,  this physician-friendly electronic medical record software that integrates clinical and revenue cycle management systems into an EMR solution aims to make physicians productive by simplifying workflows, the patient-facing elements of health care delivery, and the tracking of bills, invoices, and, payments.

Though the software is ideal for large health systems allowing multiple users to simultaneously work on the same documents it can still be used for smaller settings. It is also regarded as a mobile EMR solution since it allows physicians and patients to access important clinical information from their Apple devices thus enhancing interoperability.

Overview of EpicCare Benefits

A unique feature of EpicCare Ambulatory-Core EMR is its ability to ensure the delivery of safe and quality care through the use of predictive analytics and decision support tools. Such capability is demonstrated and applied to the different modules of the software.

For instance, when documenting a patient encounter, users can take note of symptoms and a program (NoteWriter) would help them suggest possible outcomes based on those notes. As users make choices as they work on with their patients, the software would learn from the physician’s preferences and would come up with suggestions from such preferences. This smart software also suggests correction and it befits physicians by helping them review outcome metrics to improve their practice and deliver the best care and treatment to their patients.

As part of its financial module, EpicCare Ambulatory-Core EMR also has a feature that enables users to consolidate the clinic bills and outstanding balances of patients for fast payment of bills. Furthermore, the software aids physicians to apply treatments which are cost-effective yet don’t compromise clinical effectiveness. Since its decision support tools are also applied in revenue cycle management, users can automatically view plausible outcomes and outcome metrics to select treatments that would increase their revenue and reduce cost.

Another feature of the EMR solution is that it allows users to coordinate with external providers for the purpose of reviewing and resolving care gaps. Referred as Healthy Planet/Population Health, this feature aims to help physicians create an effective care plan that brings in a network of providers, patients, care managers, and affiliates in the assessment and implementation of such plan. Moreover, business analysts can  also be encouraged to support health care programs and  provide advice for better management of resources.

Overview of EpicCare Features

  • Predictive Analysis
  • Decision Support Tools
  • Financial Module
  • Order Management
  • Population Health
  • Community Connect
  • Managed Care
  • Telemedicine
  • Intuitive Filtering Tools
  • Care At A Distance
  • Patient Engagement
  • HIPAA Compliant

EpicCare Position In Our Categories

Because companies have distinct business needs, it is only practical they abstain from deciding on a one-size-fits-all, “perfect” software solution. Nevertheless, it is almost impossible to pinpoint such a software solution even among well-known software products. The logical thing to undertake can be to write the several critical aspects that entail consideration including critical features, budget, technical skill competence of staff members, company size, etc. Next, you must follow through the product research comprehensively. Go over these EpicCare review articles and look into each of the software programs in your shortlist in detail. Such detailed product research makes sure you steer clear of unsuitable applications and select the system which delivers all the aspects your company requires to achieve growth.

Position of EpicCare in our main categories:

TOP 10

EpicCare is one of the top 10 EHR Software products

If you are interested in EpicCare it could also be a good idea to investigate other subcategories of EHR Software gathered in our base of B2B software reviews.

Each business has its own characteristics, and might need a special EHR Software solution that will be fit for their company size, type of clients and staff and even individual industry they cater to. We advise you don't count on locating a perfect app that will be suitable for every company regardless of their background is. It may be a good idea to read a few EpicCare EHR Software reviews first and even then you should remember what the software is supposed to do for your business and your staff. Do you need a simple and straightforward solution with just elementary features? Will you really make use of the advanced tools required by experts and big enterprises? Are there any specific features that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to find a solid software that will fit your budget.

How Much Does EpicCare Cost?

EpicCare Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

EpicCare’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We realize that when you make a decision to buy EHR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and EpicCare reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with EpicCare. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular EpicCare Alternatives

Top Competitors To EpicCare By Price

Trending EHR Software Reviews

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EpicCare Comparisons

EpicCare user reviews

A review of my experience using Epic

Read full review >
Alexandro
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.12.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

Patient record access is easier with Epic

Read full review >
Sandy
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 30.11.2019 Company Size: Industry: Hospital & Health Care

A little difficult to use but its user-friendliness is getting better

Read full review >
Neva
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 27.11.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

Easy-to-use software

Read full review >
Maye
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.11.2019 Company Size: Industry: N/A

Effective charting feature for nurses

Read full review >
Lizeth
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.10.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

What are EpicCare pricing details?

EpicCare Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

EpicCare’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for EpicCare?

No information available.

EpicCare average rating:

Average score
4.4/5 (17 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Derick

PROS: What I like best is how it lets users provide e-prescriptions to patients and store patients' visit histories. I find it helpful too that it allows us to handle online appointments. Plus, we can access it on any device from any modern browser.

CONS: It has a steep learning curve.

Reviewed 9 months ago

Read full review >

The least favorable review

Ruthie

PROS: I learned how to maximize the software as soon as I encountered it when I first started working at a hospital.

CONS: The software crashes from time to time and this causes interruptions in my work.

Reviewed 8 months ago

Read full review >

More reviews from 17 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

A review of my experience using Epic

Read full review >
Alexandro
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.12.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: Epic is very navigatable because of its clean layout. It has a reliable search function that has plenty of filter options available too.

CONS: It can be overwhelming to manage options and tabs but as soon as you familiarize yourself with them there is no problem.

What do you think about this review? Great Poor

Patient record access is easier with Epic

Read full review >
Sandy
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 30.11.2019 Company Size: Industry: Hospital & Health Care

PROS: Epic is intuitive and customizable. Because of its system, I do not have to learn and remember codes. Understanding patient charts is effortless with it too.

CONS: It would be nice if they streamlined access to external records.

What do you think about this review? Great Poor

A little difficult to use but its user-friendliness is getting better

Read full review >
Neva
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 27.11.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: The best thing about Epic is that I can customize it to my needs. Our organization benefits from this too because we can tailor it to our workflows.

CONS: There are cases where it would take weeks for changes to roll out.

What do you think about this review? Great Poor

Easy-to-use software

Read full review >
Maye
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.11.2019 Company Size: Industry: N/A

PROS: Epic helps us avoid double entry for charts. It also offers visibility into different areas at once and it saves us time from data entry too.

CONS: Some times I can't tell whether an order has been acted upon. Our floor staff is also complaining that they cannot see our orders so our department has to do it the traditional way.

What do you think about this review? Great Poor

Effective charting feature for nurses

Read full review >
Lizeth
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.10.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: Epic lets me customize smart phrases that are helpful when I am doing my rounds and tasks. Because of it, I can be confident that I have entered the necessary information in patient charts.

CONS: The telephone system is not always accurate. There are times when it misses patients' replies so it is difficult to determine what the conversation was all about.

What do you think about this review? Great Poor

Intuitive software

Read full review >
Lizzie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: Epic gives me a complete overview of our hospital's patient capacity. It doesn't make it hard for users to find the information they need, such as a certain patient's chart. Thumbs-up to this program for being user-friendly.

CONS: I can't think of anything that I dislike about Epic.

What do you think about this review? Great Poor

A very user-friendly software

Read full review >
Irving
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.10.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: Epic streamlines communication between healthcare facilities. And through its integration capability, it can provide comprehensive reports. I like how easy it is to organize too because it lets me customize the arrangement of elements on the interface.

CONS: At first, it is difficult to navigate and do things you need to do. But as you continue using it, you get the hang of it and find your way maximizing each function. Other than that, the window resizing and searching for old lab values can be bothersome.

What do you think about this review? Great Poor

Sophisticated and well-designed healthcare application

Read full review >
Carleton
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 16.10.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: I rely on Epic to schedule procedures to make sure their rest and care are not disrupted. It is also a good tool for keeping track of physical assessments and laboratory tests and other things that need to be done concerning the healthcare of patients.

CONS: I encountered several issues with Epic, particularly with the travel screening step. The system should automatically disregard symptoms if the answer is no. Because if we don't we encounter warning messages that can cause anxiety about their dismissal, as some people might overlook a critical popup.

What do you think about this review? Great Poor

Using Epic for patient administration

Read full review >
Isac
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 14.10.2019 Company Size: Industry: Hospital & Health Care

PROS: Epic saves us time by integrating with other software that we use for patient administration.

CONS: It takes too many clicks to find the option or the window we need. It is hard to manage and share the mailbox too.

What do you think about this review? Great Poor

Documentation with Epic is a smooth process

Read full review >
Lurline
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 11.10.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: The best feature of Epic is its connectedness because it makes information about patients from other facilities accessible. It is also great to see data aside from basic contact info like the medical plans of patients.

CONS: It takes to much time to learn how to maximize it.

What do you think about this review? Great Poor

A brilliant solution to medical data needs

Read full review >
Ruthie
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: I learned how to maximize the software as soon as I encountered it when I first started working at a hospital.

CONS: The software crashes from time to time and this causes interruptions in my work.

What do you think about this review? Great Poor

Intuitive EMR application

Read full review >
Lori
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: I am a medical student undergoing training in a hospital. I am still learning how things operate and Epic is helpful in that regard. It is intuitive so I do not have to spend a lot of time trying to figure out how to use it. With it, I can find patients' records, write notes, and search for labs and imaging studies speedily. I like how it employes NoteWriter in the records because it allows us to use templates and to graphically show the symptoms and physical exam results of patients. It is even highly customizable and on top of it all, it organizes everything to help me jumpstart my shift.

CONS: There is nothing I do not like about this program.

What do you think about this review? Great Poor

Reliable health-related solution

Read full review >
Joanie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: There is so much data to deal with in the healthcare industry and Epic is doing a wonderful job in organizing it. It is reliable even though it crashes a lot.

CONS: It would be great if there are extensive documentation and interactive learning resources so that it is easier for users to get around the system.

What do you think about this review? Great Poor

Helpful e-prescription feature and patient follow-up procedure

Read full review >
Derick
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.09.2019 Company Size: Industry: Hospital & Health Care

PROS: What I like best is how it lets users provide e-prescriptions to patients and store patients' visit histories. I find it helpful too that it allows us to handle online appointments. Plus, we can access it on any device from any modern browser.

CONS: It has a steep learning curve.

What do you think about this review? Great Poor

Talking about my wonderful experience with Epic Care

Read full review >
Cameron
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 04.09.2019 Company Size: Industry: Hospital & Health Care

PROS: The good thing about Epic is that a patient's information is available widely once they enter a partner facility. This makes it easier for other healthcare professionals to assist patients.

CONS: The system is buggy.

What do you think about this review? Great Poor

Aids in hospital and practice management

Read full review >
Mariam
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: Industry: Hospital & Health Care

PROS: It has unique functions that add more value to it. It also makes it easier for us to chart. On top of it all, it is user-friendly and intuitive.

CONS: The new version of Epic Care has lesser functions compared to the old one.

What do you think about this review? Great Poor

A top-notch application

Read full review >
Stella
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.08.2019 Company Size: Industry: Hospital & Health Care

PROS: The new iteration of the software has more options for customization and I like that very much. I also appreciate how they have made the effort to streamline the navigation of the interface.

CONS: When it crashes, it freezes the whole system. Because of this, our IT has to step in each time just to close it to make sure it does not affect other programs.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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