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FaultFixers Review

FaultFixers
Our score: 8.0 User satisfaction: 94%

What is FaultFixers?

FaultFixers is an intuitive digital maintenance platform that provides smart teams with effective management to boost productivity and lower maintenance-related expenditures. Anyone can report maintenance issues to the appropriate team with the use of images and videos for a quicker and more effective resolution.

The system’s digital storage makes it so you never again lose a third-party certificate or compliance document and makes it easy to look for items when you need them. Additionally, you may quickly build digital forms and checklists that you can fill out on the fly and save in your FaultFixers account. Users can also instantly share access to reports with inspectors or clients while running reports in a matter of seconds.

Every communication and update to your teams, clients, contractors, etc. is automated by FaultFixers. You can respond to emails, take calls, and enter jobs more quickly with the white-labeled web request portal. You can also access the platform through Android and iOS devices.

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Overview of FaultFixers Benefits

Streamlined Fault Reporting

Anyone can use FaultFixers to submit maintenance issues directly to the appropriate team like the staff, contractors, or customers. Users can report problems with images and video to facilitate faster and smarter responses. This aids in problems being fixed more quickly and after initial review. Whether it’s client sign-offs for work closure or engineer sign-offs for certificates, the system records responsibility and authenticity through signatures.

Dynamic Scheduling and Task Delegation

Schedule jobs based on your workforce’s fluctuating availability, skill, location, etc. It is much more efficient to drag and drop jobs onto your workforce’s calendar, send them, and change them with a single click than to use the old-fashioned email and whiteboard methods. The system also keeps track of the time spent on tasks, making it easy for your staff to clock in and out of jobs as needed to record how long they take to complete them and assist with timesheet capture.

Advanced Reporting and Audit Tracking

Create maintenance reports to analyze and identify trends in your data. You can monitor performance and KPIs from your dynamic dashboard as well. The system also keeps track of jobs – complete with who, what, and when. Furthermore, a job can be re-opened, which is ideal for persistent problems since users can see past actions and maintenance history related to the issue. You can link and save documents, certificates, before-and-after pictures, quotes, invoices, and more in the system for easy and secure access with a searchability function.

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Overview of FaultFixers Features

  • Fault Reporting
  • Planned Preventative Maintenance (PPM)
  • Custom Checklists & Digital Forms
  • Real-Time Notifications
  • Mobile & Web App-Based
  • White Labelling
  • Dynamic Scheduling & Task Assignment
  • In-app Messaging

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

FaultFixers Position In Our Categories

Since companies have particular business-related wants, it is rational that they avoid purchasing an all-in-one, “perfect” software system. However, it is futile to find such a software product even among well-known software solutions. The better thing to do should be to take note of the various main factors which need investigation such as major features, budget, technical skill aptitude of staff, business size, etc. Then, you should follow through your research thoroughly. Have a look at some FaultFixers analyses and scrutinize each of the software options in your shortlist in detail. Such comprehensive product research ascertains you stay away from mismatched software products and choose the system which offers all the tools your company requires.

Position of FaultFixers in our main categories:

Every company has different needs and needs an application that can be customized for their size, kind of workers and customers, and the particular industry they are in. For these reasons, no system can proffer perfect tools off-the-shelf. When you search a software app, first be sure what you need it for. Read some FaultFixers Maintenance Management Software - CMMS reviews and ask yourself do you want basic features or do you need sophisticated functionality? Are there any industry-specific functionalities that you are searching for? Get the answers to these queries to help your search. There are plenty of factors that you need to mull over and these include your finances, specific business needs, your company size, integration needs etc. Take your time, use a few free trials, and finally zero in on the app that presents all that you need to boost your firm effectiveness and productivity.

How Much Does FaultFixers Cost?

FaultFixers Pricing Plans:

Free Trial

Starter

£99/month

Professional

£50/month

Enterprise

Contact vendor

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What are FaultFixers pricing details?

FaultFixers Pricing Plans:

Free Trial

Starter

£99/month

Professional

£50/month

Enterprise

Contact vendor

FaultFixers offers flexible enterprise pricing schemes with price per user model. There are plans fit for individuals and small teams as well as mid-sized businesses and large enterprises.

Starter – £99/month

  • 1 Team User
  • 10 Reporter Users
  • 1 Location / Building
  • 3 Digital Forms

Professional – £50/month

  • 3 Team Users (max 25)
  • Unlimited Reporter Users
  • Unlimited Locations/Buildings
  • Unlimited Digital Forms
  • White Label Branding Available
  • Includes All Features & Future Releases

Enterprise – By quote

  • For Large Teams / 25+ Team Users
  • All Professional Features
  • Unlimited Team & Reporter Users
  • Unlimited Locations/Buildings
  • White Label Branding
  • Concierge Onboarding Services
  • Dedicated Account Manager

User Satisfaction

Positive Social Media Mentions 14
Negative Social Media Mentions 0

We realize that when you choose to buy a Maintenance Management Software - CMMS it’s crucial not only to see how professionals evaluate it in their reviews, but also to discover if the real people and businesses that use it are actually happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and FaultFixers reviews across a broad range of social media sites. The information is then presented in an easy to digest way showing how many users had positive and negative experience with FaultFixers. With that information at hand you should be ready to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for FaultFixers?

No information available.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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