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Fiverr Review

Fiverr
Our score: 9.8 User satisfaction: 98%

What is Fiverr?

Freelance service marketplace Fiverr is a platform that helps employers find talent for their projects. It won our Great User Experience Award. The service facilitates meetings between employers and freelancers who can aid them in brand building or their marketing efforts, providing them with access to a vast pool of highly-qualified freelancers.

The platform allows entrepreneurs to discover freelancers by having them come in contact with service sellers in three different levels. This way, they get to meet freelancers with the ideal skill sets and rates who will suit their needs. These seller levels allow businesses to either expand or narrow their searches according to freelancer levels.

What’s good about this  crowdsourcing service is its provision of total transparency. Freelancers’ profiles can be accessed, along with their reviews, leaving buyers to decide whether they want to hire them or not. With the system, employers are provided with advanced knowledge on the quality of service they are to receive from a freelancer.

Fiverr is just the right platform that an employer on the hunt for a freelancer needs. You can find just about any product or service you need–all starting at $5. The system works by hosting freelancers by having them post their services and work samples. Buyers simply have to look up the best one that would suit their needs. Common services include logo design, contract writing and even hiring a virtual assistant.

Overview of Fiverr Benefits

Freelance platform Fiverr offers a plethora of benefits to entrepreneurs who require the services of high-level freelancers. Here are some of them:

Product Categories/Searches

Products and services offered through the platform are categorized in 12 major groups–graphics and design, writing and translation, music and audio, online marketing, video and animation and advertising, among others. Every category is further broken down into subcategories. Buyers can explore these subcategories or simply search for specific keywords. Although prices start at $5, enhanced services or faster deliveries entail higher prices.

A Boon for Freelancers/Sellers

Many freelancers have been switching to Fiverr owing to the low fee it charges, which makes hunting for freelance work a lot easier. Virtually anyone can sell on the platform, which does not require any complex technical know how. Freelancers who have a knack for being creative can earn money using Fiverr. Another good thing is that freelancers actually get paid for doing what they love to do, making work a lot more fun. They also get to have more exposure as buyers search for them and not the other way around.

Transparent Freelancer Information

On Fiverr, employers are able to see all the necessary information about a freelancer. These include ratings, feedback, number of jobs or gigs completed, and cancellation incidents. This offers confidence to buyers, knowing the kind of worker they are potentially collaborating with.

Filtered Seller Search

Fiverr has three seller levels, aside from the new seller level. These are freelancers who have varying job completion statuses and ratings. They come with different prices as well, depending on their skill levels and performance reviews. This allows employers to find the right freelancer who fits their requirements and their budget.

Secure Personal Details

When entrepreneurs hire freelancers on Fiverr, their personal details are kept protected. The platform only gives out information that assists sellers in learning more about their potential employer. Furthermore, the service does not share anybody’s details, be they buyer or seller, with any third party. Everyone’s privacy is protected, allowing them to conduct transactions with peace of mind.

Protected Buyer Payments

All financial transactions happen on Fiverr. Regardless of the payment method, the platform assures users that their financial data are safe from prying eyes. This gives them the assurance that their information does not get compromised. Payments can be made through PayPal, credit cards or other forms of electronic payments.

Private Communications

During the hiring and the collaboration process, Fiverr provides avenues for buyer and sellers to communicate effectively and privately. Both parties can chat in a secure platform to ensure that project details remain between buyer and seller only.

Overview of Fiverr Features

  • Freelance Marketplace
  • Seller Rating & Feedback
  • Custom Offers
  • Multi-Category Jobs
  • Secure Payment Gateways
  • Multi-Currency Support
  • Private Communication Platform

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Fiverr Position In Our Categories

Since businesses have special business demands, it is only sensible they avoid preferring an all-encompassing, ideal software product. However, it would be hard to pinpoint such application even among recognizable software products. The correct thing to undertake should be to make a list of the numerous major functions which need inspection such as critical features, costing, skill aptitude of staff, company size, etc. Thereafter, you should conduct the product research exhaustively. Have a look at some Fiverr reviews and explore the other software products in your list more closely. Such all-encompassing product investigation can make sure you keep away from ill-fitting apps and buy the system that has all the aspects your business requires in sustaining growth.

Position of Fiverr in our main categories:

TOP 1

Fiverr is top 1 Freelance Platforms product

If you are interested in Fiverr it could also be a good idea to check out other subcategories of Freelance Platforms collected in our base of B2B software reviews.

Every business is different, and can call for a special Freelance Platforms solution that will be designed for their business size, type of clients and staff and even particular industry they support. We advise you don't count on finding a perfect software that is going to work for every business no matter what their history is. It may be a good idea to read a few Fiverr Freelance Platforms reviews first and even then you should remember what the solution is supposed to do for your company and your workers. Do you require a simple and intuitive app with only essential functions? Will you actually use the advanced tools required by experts and large enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a reliable software that will match your budget.

How Much Does Fiverr Cost?

Fiverr Pricing Plans:

Free Trial

Fiverr

Starts at $5/job

Fiverr offers a single enterprise pricing plan for all users. Here are the details:

Fiverr – starts at $5/job

  • Freelancer Search
  • Vetted Talents
  • Feedback & Reputation Review
  • Buyer Protection
  • Safe Transactions
  • Secure Communications
  • Dedicated Customer Support
  • Success Managers

User Satisfaction

Positive Social Media Mentions 120
Negative Social Media Mentions 2

We realize that when you make a decision to buy Freelance Platforms it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Fiverr reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Fiverr. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • One-time payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Top Competitors To Fiverr By Price

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Satisfaction:
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Fiverr Comparisons

Fiverr user reviews

Great place for getting your job done

Read full review >
Winifred
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2019 Company Size: More than 100 Employees Industry: Higher Education

I get lots of job opportunities via Fiverr

Read full review >
Jana
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: More than 100 Employees Industry: Broadcast Media

Wonderful prices and great quality

Read full review >
Eloise
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: 11-50 Employees Industry: Printing

Fool me once, shame on you, fool me twice shame or me!

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 16.04.2019 Company Size: 1-10 Employees Industry: Internet

Avoid Fiverr at all cost

Read full review >
Ray Martin
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 21.03.2019 Company Size: 1-10 Employees Industry: Marketing and Advertising

What are Fiverr pricing details?

Fiverr Pricing Plans:

Free Trial

Fiverr

Starts at $5/job

Fiverr offers a single enterprise pricing plan for all users. Here are the details:

Fiverr – starts at $5/job

  • Freelancer Search
  • Vetted Talents
  • Feedback & Reputation Review
  • Buyer Protection
  • Safe Transactions
  • Secure Communications
  • Dedicated Customer Support
  • Success Managers

What integrations are available for Fiverr?

No information available.

Fiverr average rating:

Average score
4.1/5 (16 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Amanda

PROS: This is great platform and I’m using it for few years by now. It is simple solution and you can find everything you need. There are great set of tools and features. There is time-track for each project so you can keep track of time you need to complete specific project. In addition, you can purchase lots of projects.

CONS: It would be great if they could include a comparison tool so we can track what one vendor offers in the package compared to another provider.

Reviewed 2 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: When I think of what I received after spending $945 over 6 month period, the word "hoodwinked" comes to mind. These "sellers" are not vetted, and Fiverr takes no responsibility for any problems you may have. My "seller" was alleged to be a "top SEO person". And after 6 months I did not receive any traffic to my website. And, like a fool, I gave this person multiple chances to get this right. She gave me a line of B.S. ...I must say that I did have 1 good experience with Fiverr, but 4 bad ones.

CONS: They need to vett their "sellers" better

Reviewed 1 year ago

Read full review >

More reviews from 16 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great place for getting your job done

Read full review >
Winifred
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2019 Company Size: More than 100 Employees Industry: Higher Education

PROS: As employer: I like that I get fast response of interested freelancers that could help me with my tasks. All I have to do is to publish my task and I will be contacted by qualified people in the topic of interest.

CONS: As freelancer: It is very important to write a “gig” which is your offer service for one specific topic. This site has great opportunities for lots of tasks and jobs.

What do you think about this review? Great Poor

I get lots of job opportunities via Fiverr

Read full review >
Jana
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: More than 100 Employees Industry: Broadcast Media

PROS: I like that there are lots of opportuinities and possibilities to get different jobs. Through this platform I can sell my services and provide great quality to my employers. It offers great set of tools and features which helps us to increase our income and provide better quality.

CONS: Their terms of agreements is way to harsh. Sometimes messages are blocked or they cannot be seen by the clients. In addition, the fees are high, 20% for sellers and only 5% for clients.

What do you think about this review? Great Poor

Wonderful prices and great quality

Read full review >
Eloise
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: 11-50 Employees Industry: Printing

PROS: I like that I can search for what I need. I was searching for someone who can get a perfect image of me and my family as super heroes and within few minutes I got the image. There are lots of options and tools you can choose.

CONS: There are lots of people that do the same thing and it can be little complicated to choose the right one.

What do you think about this review? Great Poor

Fool me once, shame on you, fool me twice shame or me!

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 16.04.2019 Company Size: 1-10 Employees Industry: Internet

PROS: Cheap services at cheap prices. Lots of providers.

CONS: Really bad services, non professional providers helped by Fiverr staff to look legit. Fiverr doesnt really protect the

What do you think about this review? Great Poor

Avoid Fiverr at all cost

Read full review >
Ray Martin
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 21.03.2019 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Platform is easy to use and is visually satisfying.

CONS: Their policy is easy to by pass by scammers. Their customer service representatives does not make an appropriate research (or research at all) in order to solve their users' situations.

What do you think about this review? Great Poor

The Most Unprofessional Crew Ever!

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 11.02.2019 Company Size: 1-10 Employees Industry: Business Supplies and Equipment

PROS: The idea and how it was first done, but unfortunately it is done by the wrong people this is why the service is going backwards and will go way more backwards...

CONS: The most unprofessional, disrespectful, and scammer crew on the net! We ask the Internet Authorities please to stop giving power to 5th Country's people who just have money! Let them get into the projects only as silent partners if you need badly their investments! Fiverr idea was good at the first not now, but it was opened and run by the wrong people... We ask the right people to open a better one...

What do you think about this review? Great Poor

I have been “HOODWINKED”

Read full review >
Anonymous Reviewer
1/5

Overall impression

3/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 12.12.2018 Company Size: N/A Industry: N/A

PROS: When I think of what I received after spending $945 over 6 month period, the word "hoodwinked" comes to mind. These "sellers" are not vetted, and Fiverr takes no responsibility for any problems you may have. My "seller" was alleged to be a "top SEO person". And after 6 months I did not receive any traffic to my website. And, like a fool, I gave this person multiple chances to get this right. She gave me a line of B.S. ...I must say that I did have 1 good experience with Fiverr, but 4 bad ones.

CONS: They need to vett their "sellers" better

What do you think about this review? Great Poor

There are great professionals within this platform

Read full review >
Guy
4/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 04.09.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Fiverr is great platform and it offers me lots of services which saves me lots of time. I can see the ratings of those who provide services. The good thing is that there’s no need to buy expensive software or to work with some complicated programs and services.

CONS: I had an issue with some freelancers because they couldn’t complete the order in a timely manner.

What do you think about this review? Great Poor

I highly recommend Fiverr for selling your own services

Read full review >
Scott
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.08.2018 Company Size: More than 100 Employees Industry: Legal Services

PROS: Through Fiverr you can easily sell your services to others. This is wonderful platform where you can get small tasks done for a great price. The dashboard is great and you can keep track of all the gigs that you need to provide the task. The search engine is great and there are lots of options available. You can withdraw money directly to your Paypal account.

CONS: It takes 3 days for the order to complete or the buyer can manually mark the order as complete, and then you can withdraw the money.

What do you think about this review? Great Poor

Great and beneficial platform if used accurately

Read full review >
Eddie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.04.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Fiverr is great platform that helps you to find great freelancer that could help you with your business. I’m satisfied with their work and turn-around time was fast. Currently, I’m looking for someone who could create a white-board video for me and there are lots of people who offer their service from $5-$150.

CONS: There’s no skill test for the freelancers and this means that I cannot really verify their capability unless they bring me the tasks done.

What do you think about this review? Great Poor

I found it extremely helpful solution for my online business

Read full review >
Carrie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.04.2018 Company Size: More than 100 Employees Industry: Staffing and Recruiting

PROS: This platform offers great working tools which are simple and extremely helpful. It can be used by almost everyone and it provides us with great opportunity to increase our income and to keep track of all our progress and projects.

CONS: I don’t have complain about this platform, it is simple and suitable for everyone.

What do you think about this review? Great Poor

If you feel overwhelmed of your tasks then you should ask for help on Fiverr

Read full review >
Myron
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.04.2018 Company Size: 1-10 Employees Industry: Photography

PROS: Fiverr is great platform to keep managing your business and to divide tasks on small pieces and find suitable person who would do the task right. It saves me lots of time and I don’tn have to waste precios time in figuring out new solutions for my business. I’m using it for social marketing and SEO.

CONS: The struggle I deal with is the time-zone, because most of the freelancers are not in US and most of them are not native in English we have some issues with the interaction.

What do you think about this review? Great Poor

I’m using it for few years and I’m very satisfied with it

Read full review >
Amanda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.03.2018 Company Size: More than 100 Employees Industry: N/A

PROS: This is great platform and I’m using it for few years by now. It is simple solution and you can find everything you need. There are great set of tools and features. There is time-track for each project so you can keep track of time you need to complete specific project. In addition, you can purchase lots of projects.

CONS: It would be great if they could include a comparison tool so we can track what one vendor offers in the package compared to another provider.

What do you think about this review? Great Poor

Brilliant platform

Read full review >
Janet
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.03.2018 Company Size: More than 100 Employees Industry: Internet

PROS: I like that within this platform I can easily navigate and find the gig I’m looking for. The other things that I like about it is its huge amount of services. There are various levels of services available for each gig.

CONS: In the beginning, each gig started with $5 and up, finally they have changed the price and now starts higher. My advice to everyone, be careful with the reviews, they are legit but you cannot really know what’s behind.

What do you think about this review? Great Poor

Great platform where you can find lots of opportunites

Read full review >
Brendan
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.02.2018 Company Size: More than 100 Employees Industry: Computer Games

PROS: You can easily find clients on fiverr. I like the time tracking features which means that the site tracks the time left for completing a task. There are great options and services. And you can keep track of lots of projects. There are lots of things that can be done on Fiverr.

CONS: The simple $5 gig is effectively only $4m and the other thing that I don’t like is because it cuts out of the payments, for e.g. $25 earned end up in being only $20. The layout is somewhat complicated and I cannot easily check up on own gigs.

What do you think about this review? Great Poor

Great platform that helps you to better manage all your tasks

Read full review >
Jen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.01.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I’m using Fiverr for some SEO tasks that would take me lots of time to accomplish the tasks. In my experience, it’s really important to hire someone for small tasks because you can be more focused on the important ones while I manage my business at the same time. It offers lots of services and it saves me lots of time.

CONS: The refund policy needs some improvements. I had an issue with the refund when I wanted to cancel an order, I did get the refund but it was credited to my Fiverr account for other transactions.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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