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Centrical Review

Centrical
Our score: 8.5 User satisfaction: N/A

What is Centrical?

Centrical is a gamification platform designed for sales, customer service, and employee training and development. It makes use of narrative-based gamification to empower teams and individuals and drive them towards success. Centrical gauges employee engagement and delivers analytical insights into the behaviors of the employee. The platform is simple and straightforward and boasts of quick and easy implementation as there is no coding required. Centrical comes with out-of-the-box templates and wizards.

Used by top companies and brands all over the world, Centrical provides you with crystal clear calls to action, robust game narrative, and user-friendly no-code integrations across platforms. Centrical provides users with an open, IT-friendly architecture, making gamification projects quick and simple to launch.

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Overview of Centrical Benefits

Centrical enables businesses to monitor real-time data derived from enterprise apps – the most relevant and significant KPIs for the employees – and display the data to their employees in real-time. This provides employees a running and current picture of their performance (as well as their previous performance) to help them become more engaged and focused.

The system positively impacts and then performance through awareness and real-time feedback, much akin to fitness tracker used by athletes. Game elements further encourage and strengthen motivation and focus. With Centrical, managers can easily pick the KPIs and assess them, generating an overall score and revealing to employees what their score is made of and how each metric/KPI show their performance and measure them versus their targets, their past performance, their peers and more.

Centrical fuses eLearning and collaboration, always recommending the next best thing to learn for the employee. While an employee’s score is mostly based on his or her performance of the employee’s KPIs pitted against particular standards, it must be pointed out the employees’ score is driven by eLearning missions, which are basically simulations, quizzes, and micro-learning segments.

Centrical makes learning accessible and flexible by allowing them when and where they can consume their training or onboarding content. With the application also available in moble platforms, employees have the option to learn their stuff on their own terms, whether at home, in the office, or even in the field.

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Overview of Centrical Features

  • Analytics
  • API
  • Collaboration Tools
  • CRM Integration
  • Dashboards
  • eCommerce Integration

Centrical Position In Our Categories

Keeping in mind companies have specific business-related requirements, it is only prudent that they steer clear of purchasing a one-size-fits-all, “perfect” solution. However, it is futile to find such a software product even among sought-after software systems. The better thing to undertake can be to set down the numerous important functions which require consideration including key features, budget, skill ability of staff members, organizational size, etc. Then, you should follow through the product research exhaustively. Browse over some Centrical reviews and check out each of the software programs in your list more closely. Such well-rounded research can make sure you avoid poorly fit software products and subscribe to the system which delivers all the features your company requires to achieve growth.

Position of Centrical in our main categories:

TOP 20

Centrical is one of the Gamification Platforms applications

If you are considering Centrical it can also be worthwhile to check out other subcategories of Best 2018 gamification software gathered in our database of B2B software reviews.

Since each enterprise has unique business needs, it is advisable for them to desist from seeking a one-size-fits-all perfect software system. Needless to say, it would be futile to try to find such an app even among popular software applications. The smart thing to do would be to list the various essential elements that require consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Centrical Gamification Platforms reviews and look into each of the other systems in your shortlist in detail. Such comprehensive homework can make certain you weed out ill-fitting platforms and choose the system that presents all the elements you need for business success.

How Much Does Centrical Cost?

Centrical Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Centrical pricing details?

Centrical Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Centrical enterprise pricing details are available only upon request. Please contact the company for more information.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you make a decision to purchase a Gamification Platforms it’s important not only to learn how experts evaluate it in their reviews, but also to find out if the real users and enterprises that purchased these solutions are genuinely content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Centrical reviews across a broad array of social media sites. The data is then featured in a simple to digest form revealing how many clients had positive and negative experience with Centrical. With that information available you will be prepared to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Centrical?

Centrical integrates with the following business systems and applications:

  • Salesforce Chatter
  • Microsoft Dynamics
  • Microsoft
  • Jive
  • Yammers
  • SumTotal
  • Salesforce
  • SharePoint
  • BMC Software
  • KANA
  • Zendesk
  • Verint
  • Cornerstone
  • SAP
  • Oracle
  • Atlassian
  • Amdocs
  • Avaya
  • Moodle

Centrical User Reviews

Centrical average rating:

Average score
5/5 (9 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Nicolas

PROS: GamEffective is great tool for making our employees to feel more valuable and to celebrate each success as they work toward achieving our company’s goals. I like the fact that there is possibility to break down learning activities into small pieces so our employees can better learn and improve their skills and even performance rankings.

CONS: We all know that Gamification is powerful solution for increasing employee engagement and performances, but it is a challenge to convince the executives of the value of gamification programs.

Reviewed 4 years ago

Read full review >

The least favorable review

Hilda

PROS: This software has powerful platform that works great on established training program. GameEffective offers fun and engaging experience.

CONS: We don’t have good experience with the analytics, and we really had some difficulties with the implementation. Our program is young and didn’t go well with its platform. In the end, GE is still better program than others in the market.

Reviewed 4 years ago

Read full review >

More reviews from 9 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

I am very satisfied with GamEffective product

Read full review >
Nicolas
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.08.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: GamEffective is great tool for making our employees to feel more valuable and to celebrate each success as they work toward achieving our company’s goals. I like the fact that there is possibility to break down learning activities into small pieces so our employees can better learn and improve their skills and even performance rankings.

CONS: We all know that Gamification is powerful solution for increasing employee engagement and performances, but it is a challenge to convince the executives of the value of gamification programs.

What do you think about this review?

Great Poor

Enhances employee engagement and learning

Read full review >
Al
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.08.2021 Company Size: More than 100 Employees Industry: Outsourcing/Offshoring

PROS: We get all we need to get ahead with the GamEffective product. When it comes to customer support, they are ever available to help us out. The features are intuitive and it is user friendly to help us get started with learning. It allows you to customize the platform how you want. Be it adding new activities or creating your own content, you get all this from GamEffective. It I also mobile compatible which means you can download the app and install it on your mobile gadget. The interaction with the support team invites you to make your own suggestions on how to make the product work better and they listen to everyone.

CONS: It is difficult to find anything negative about this tool. What I can say I that, I have experience in using most of its features and they are above standards. The GamEffective team is always open to suggestion, which means that they are looking to perform beyond expectations of their users. This form of dedication tells you that they are working tirelessly to ensure that they have everything right or their users and thus remarkable.

What do you think about this review?

Great Poor
Show More User Reviews (9)

I highly recommend this solution

Read full review >
Alan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.07.2021 Company Size: More than 100 Employees Industry: Outsourcing/Offshoring

PROS: GamEffective is intuitive, user-friendly and dynamic software that helps us to improve our learning and on-boarding experience. Its support team is highly helpful, committed and responsive. We are allowed to customize our own content and to create activities by using its templates, plug and play tools. The mobile app works perfectly. The team behind this software is always open to new ideas and suggestion, they constantly improve their product.

CONS: I haven’t found nothing to dislike about GamEffective.

What do you think about this review?

Great Poor

It is employee-centered to help improve performance

Read full review >
David
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.05.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The tool is employee centered as it aims to motivate the employee into achieving their goals. For example, when an employee plays the game, he or she wins and can celebrate on that win. This will help motivate them for future tasks they undertake and thus improved performance. The activities in the tool are broken down into small activities such that the employee can absorb learning easily, engage with other employees and later improve their performance in their line of work. Such a strategy ignites a positive attitude in employees to perform better and thus they can take on even challenging tasks, which makes them productive.

CONS: As a consultant, convincing employers and executives that GamEffective will help their employees become more productive, which is good for business, can be a tough thing to do. They may view it as a waste of time since it involves fun and games. Although it is proven in other places of work or companies, it can be difficult to prove to an executive that it can work in their business environment and trigger employee engagement, which will translate to better performance and increased productivity.

What do you think about this review?

Great Poor

Powerful and easy to set up

Read full review >
Hilda
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.04.2021 Company Size: More than 100 Employees Industry: N/A

PROS: This software has powerful platform that works great on established training program. GameEffective offers fun and engaging experience.

CONS: We don’t have good experience with the analytics, and we really had some difficulties with the implementation. Our program is young and didn’t go well with its platform. In the end, GE is still better program than others in the market.

What do you think about this review?

Great Poor

Creates a competitive atmosphere for employees

Read full review >
Bianca
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.03.2021 Company Size: More than 100 Employees Industry: Outsourcing/Offshoring

PROS: We have become better on how well we initiate employee engagement. This tool is able to drive this and track the performance of employees in metric terms. This of engagement helps us to make the best use of what we have. Employee interaction is helpful as it gives us an overview of what is happening in the work area. Also, GamEffective has the ability to customize content based on our needs which is what we are looking for. In short, this tool offers better and more flexible functionality to our teams and content.

CONS: It is not intuitive in terms of division of labor. All major functions that it offers can only be operated under a single license. This can prove to be confusing or unmanageable and thus the need to separate those functions by taking out multiple licenses. For example, you can take up a license for game, data or content, all separate. This would help us assign different admins to different areas or sections or functions the tool has to offer. All in all, it works fine to help us execute our tasks, effectively.

What do you think about this review?

Great Poor

Enhances employee engagement and learning

Read full review >
Darin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.02.2018 Company Size: More than 100 Employees Industry: Outsourcing/Offshoring

PROS: We get all we need to get ahead with the GamEffective product. When it comes to customer support, they are ever available to help us out. The features are intuitive and it is user friendly to help us get started with learning. It allows you to customize the platform how you want. Be it adding new activities or creating your own content, you get all this from GamEffective. It I also mobile compatible which means you can download the app and install it on your mobile gadget. The interaction with the support team invites you to make your own suggestions on how to make the product work better and they listen to everyone.

CONS: It is difficult to find anything negative about this tool. What I can say I that, I have experience in using most of its features and they are above standards. The GamEffective team is always open to suggestion, which means that they are looking to perform beyond expectations of their users. This form of dedication tells you that they are working tirelessly to ensure that they have everything right or their users and thus remarkable.

What do you think about this review?

Great Poor

It is employee-centered to help improve performance

Read full review >
Mandy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.01.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The tool is employee centered as it aims to motivate the employee into achieving their goals. For example, when an employee plays the game, he or she wins and can celebrate on that win. This will help motivate them for future tasks they undertake and thus improved performance. The activities in the tool are broken down into small activities such that the employee can absorb learning easily, engage with other employees and later improve their performance in their line of work. Such a strategy ignites a positive attitude in employees to perform better and thus they can take on even challenging tasks, which makes them productive.

CONS: As a consultant, convincing employers and executives that GamEffective will help their employees become more productive, which is good for business, can be a tough thing to do. They may view it as a waste of time since it involves fun and games. Although it is proven in other places of work or companies, it can be difficult to prove to an executive that it can work in their business environment and trigger employee engagement, which will translate to better performance and increased productivity.

What do you think about this review?

Great Poor

Creates a competitive atmosphere for employees

Read full review >
Lucas
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.01.2018 Company Size: More than 100 Employees Industry: Outsourcing/Offshoring

PROS: We have become better on how well we initiate employee engagement. This tool is able to drive this and track the performance of employees in metric terms. This of engagement helps us to make the best use of what we have. Employee interaction is helpful as it gives us an overview of what is happening in the work area. Also, GamEffective has the ability to customize content based on our needs which is what we are looking for. In short, this tool offers better and more flexible functionality to our teams and content.

CONS: It is not intuitive in terms of division of labor. All major functions that it offers can only be operated under a single license. This can prove to be confusing or unmanageable and thus the need to separate those functions by taking out multiple licenses. For example, you can take up a license for game, data or content, all separate. This would help us assign different admins to different areas or sections or functions the tool has to offer. All in all, it works fine to help us execute our tasks, effectively.

What do you think about this review?

Great Poor
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Centrical user reviews

I am very satisfied with GamEffective product

Read full review >
Nicolas
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.08.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

Enhances employee engagement and learning

Read full review >
Al
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.08.2021 Company Size: More than 100 Employees Industry: Outsourcing/Offshoring

I highly recommend this solution

Read full review >
Alan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.07.2021 Company Size: More than 100 Employees Industry: Outsourcing/Offshoring

It is employee-centered to help improve performance

Read full review >
David
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.05.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

Powerful and easy to set up

Read full review >
Hilda
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.04.2021 Company Size: More than 100 Employees Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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