Xoxoday Plum is a digital platform that helps businesses manage incentives, rewards, benefits, and other promotions. These can be targeted at both customers and employees. Through the software, companies can keep their customers or employees happy and loyal.
The platform is used by organizations in many different industries. Enterprise clients include Adobe, Target, Deloitte, Citibank, and Nielsen, among many. Moreover, it is being used by small and medium businesses as well.
With Xoxoday plum, users can create their white-labeled e-storefront and catalog based on the reward strategy of their choice. Moreover, it allows users to choose how these rewards get distributed to their loyal customers and employees. You can also configure your messages on the platform for more personalization. There are also templates available.
What’s more, is that you make it easy for your loyal customers to redeem their rewards through a redemption portal for distribution like an e-storefront. Also, the software allows you to measure your ROI and campaign effectiveness with analytics to boot. In this way, you can make better data-driven decisions in the future.
These and other automation features make customer loyalty management easier to pull off. Thanks to its intuitive user-interface, using it can be very enjoyable as well. Also, it has a clever architecture that will allow you to integrate rewards in your existing systems like CRM, Ticketing, and HRMs. Moreover, Xoxoday Plum allows you to gamify your rewards processes as well using goals in third-party systems.
Notable systems that integrate seamlessly with Xoxoday Plum includes HRMS platforms like Bamboo HR, Workday, Peoplesoft, Darwin Box, and People Strong. Also, it has widgets to integrate with services like Salesforce, Zoho, Zendesk, and Shopify, among many possible others.
Xoxoday Plum is also available on mobile through the Xoxoday Apps on Android and Apple devices. Lastly, it is offered at a reasonable price of $5,000 annually.
Show MoreMore Flexible and Personalized Reward Distributions
With Xoxoday Plum, you have the flexibility to choose which customer actions deserve rewards in your campaigns. Moreover, you can run campaigns using combinations and permutations of goals. The goals can come via third-party integrations like HRMS or CRM platforms. You can also accomplish this by uploading Excel files. It is customizable, and you can run it the way you need it to.
Furthermore, you have the choice to run points programs based on multiple currencies and denominations. If you want, you may opt to either distribute them in bulk or individually. Also, you can do this via different channels like SMS, email, and Whatsapp, among others.
Reward Showcasing Made Simple
Xoxoday Plum has more than 5000 partner brands across over seventy countries worldwide. This brings users a collection of over a billion shopping options. The catalog includes many options such as hotels, insurance, wellness, perks, experiences, gift cards, and many more.
You can showcase all of these using your e-storefront. This gives you a vast amount of possibilities to wow your customers or your staff. As these are all under one roof, you do away with handling multiple reward vendors.
Increased Campaign Engagement
You can gamify your campaigns to add some flair to them. This way, it will be more fun when you run distribution programs for your employees, channel partners, festivals, and many more. You can send your Xoxoday points and codes easily through different channels. You can send them using custom denominations as well.
With gamification and solid reward schemes, you can work on increasing participation rates. Many incentives and loyalty programs do not work because they are poorly structured. They just run on reward points without any other exciting dynamics.
Reinforced Brand Consistency
With the platform, you can create custom landing pages and microsites that are consistent with your brand and objectives. You can add your logo, themes, and even your sub-domain to it.
Moreover, Xoxoday Plum allows you to design your landing pages easily from scratch. You can configure your own rewards webpage and email templates to boot. This way, you can provide a more streamlined browsing experience for your customers.
Better Business Decisions
Xoxoday Plum provides you with admin and user-level reports about your campaigns. You can check important metrics such as program spends, demographics, and usage patterns in a highly-visual, easy-to-understand dashboard. Also, you can set up different access controls for different report types.
This way, you will be able to stay on top of everything. Furthermore, this allows you to make better data-driven decisions, letting you optimize your rewards or loyalty program as you go.
Easier Execution of Complex Functions
Xoxoday Plum fits a set of comprehensive tools and functionalities into an easy-to-use user interface. These features and the interface itself is built to reduce the manual work of program managers. They don’t only get access to automation tools but also get to wield them easily. Also, the program is scalable and global. Moreover, it is also easy to use for developers for integrations.
What this means is that you can execute complex and complicated functions easily on the platform. Without it, you’d be balancing different programs, suppliers, and schemes across multiple systems. With Xoxoday Plum, you’ll have it all in one easy-to-use centralized hub.
Show MoreProblem #1: Marketing managers struggle with defining, managing, and tracking extensive volumes of vouchers across different campaigns in different geographies.
Solution: Everything in your reward campaigns can be located on Plum’s easy-to-use dashboard. All relevant information can be easily pulled out by marketing managers. Thus, they can manage, track, and monitor campaigns easily. Moreover, Plum can help them generate bulk codes with a click of a button. These bulk vouchers can be generated without user details so that they can be easily distributed after generation.
Also, thanks to its robust analytics, you can easily see pain points and trends. Furthermore, to nullify breakages, payment can be set to be made only at voucher redemption as well.
Problem #2: HR managers struggle with employee and reward benefits management. They usually deal with lacking choices for gift redemption, tedious management and tracking of multiple reward programs, and low reward program adoption among employees.
Solution: Plum provides a platform to help track and manage multiple award programs of any size. It even allows HR managers to manage programs across different geographical locations. Moreover, Plum offers aspirational catalog options with more than 5000 experiences and 1500 gift vouchers. HR managers don’t have to source them out themselves. Also, with this extensive set of options, employees will surely find things that interest them. Thus, this can help alleviate the lack of support for HR award programs.
Problem #3: Managers struggle to incentivize sales and other metrics. Also, they find it hard to find non-cash rewards, unavailability of redemption channels, and inability to track the effectiveness of programs.
Solution: Plum allows managers to gamify their campaigns. Also, because of its analytics module, they can track the performance and effectiveness of their reward programs. Moreover, with Plum, they can find many non-cash rewards and many, many redemption channels that employees can choose from. This will likely excite employees and incentivize good performance.
Keeping in mind companies have distinct business-related demands, it is only sensible they abstain from buying an all-encompassing, ”best” business program. Nevertheless, it would be hard to try to pinpoint such a software solution even among branded software solutions. The correct step to do would be to list the different main aspects that necessitate analysis like essential features, costing, skill competence of the employees, organizational size, etc. After which, you should double down on your product research systematically. Go over some of these Xoxoday Plum analyses and scrutinize each of the software products in your list in detail. Such detailed product research ensures you circumvent ill-fitting apps and subscribe to the one that meets all the benefits your business requires.
Position of Xoxoday Plum in our main categories:
Xoxoday Plum is one of the top 50 Customer Experience Management Software products
Xoxoday Plum Gamification Platforms tools
If you are considering Xoxoday Plum it may also be beneficial to analyze other subcategories of Customer Experience Management Software listed in our base of SaaS software reviews.
Enterprises have unique needs and requirements and no software platform can be perfect in such a scenario. It is futile to try to find an ideal out-of-the-box software product that meets all your business needs. The intelligent thing to do would be to adapt the solution for your unique requirements, employee skill levels, finances, and other factors. For these reasons, do not hurry and pay for well-publicized leading systems. Though these may be widely used, they may not be the ideal fit for your particular requirements. Do your homework, investigate each short-listed application in detail, read a few Xoxoday Plum Customer Experience Management Software reviews, contact the vendor for clarifications, and finally settle for the application that provides what you require.
Xoxoday Plum Pricing Plans:
$5000/year
Xoxoday Plum Pricing Plans:
Free Trial
Xoxoday Plum
$5000/year
Xoxoday Plum Plan – $5000 annually
Xoxoday Plum only offers one plan. You can book a demo with the vendor to know more about the software. After getting in touch, the vendor may provide a free trial for 14 days so you can explore its tools and features. Here are the plan’s inclusions:
Tech and Account Management
Support
Admin Settings
We are aware that when you decide to purchase a Customer Experience Management Software it’s crucial not only to find out how professionals score it in their reviews, but also to check if the real users and companies that purchased this software are actually satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Xoxoday Plum reviews across a vast array of social media sites. The data is then displayed in an easy to digest format revealing how many clients had positive and negative experience with Xoxoday Plum. With that information available you should be prepared to make an informed purchasing decision that you won’t regret.
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Xoxoday Plum can integrate with the following HRMS:
It also has widgets to integrate with third-party services like the following:
Xoxoday Plum has developer APIs as well.
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