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UberConference Review

UberConference
Our score: 8.9 User satisfaction: 90%

What is UberConference?

UberConference is a cloud-based conferencing system produced by a private company in San Francisco known as Switch Communications, Inc. Before the launch of UberConference, the company had launched a restaurant-seating application called NoshList.

UberConference was launched in May 2012 at TechCrunch Disrupt that is the annual trade conference and was chosen to be the best new product. It is a visual audio conferencing system that allows the callers to see the avatar of the other participants on the mobile browsers or on the desktops. One thing to note about UberConference is that it is a conference calling tool, and not a video conference tool.

Businesses in need of efficient conference calling can use UberConference massively and to their advantage. The UberConference platform reduces the overhead costs for the businesses that are utilizing expensive conference calling equipment and also helps in replacing the VoIP solutions. The best thing about UberConference is the high-quality audio, the number of people that can participate in the conference, and the integrations with the social media, Google Drive, and other apps.

Overview of UberConference Benefits

UberConference has a scalable and reasonable price for all possible customers. You can get a free version, but not that it offers only few of the features. Instead, it may be smarter to look at the business plan that charges a minimal price, but yet gives access to all the features and makes UberConference a scalable solution for all your needs. UberConference is highly customizable for small or large business, and its call conference integration with Google helps immensely when it comes to portable communication. Though UberConference does not have its own cloud storage, it is easily integrated with Dropbox and similar cloud storage platforms.

By using UberConference you get the access to unlimited calling, screen sharing, international calling, HD audio, using your number, and other powerful conferencing tools. With UberConference you can easily share and annotate documents with Google Drive, DropBox, Box, and EverNote. Also, because of the integration of UberConference with Google Hangouts and Google Drive, it works very well in annotating documents on the go.

Moreover, the integration of social media with UberConference helps you in viewing the profiles of people you might want to hire, and a glance on their professional certification. The powerful leadership tools of UberConference allow you to mute the person speaking and eject them from the conference. You also get the ability to record the conference and archive it for later. Additionally, the most powerful control tool that you have is the ability to lock the conference that prevents other people from joining in. The interface is friendly and easy to navigate.

Overview of UberConference Features

  • Screen Sharing
  • Call Controls
  • HD Audio
  • Web Conference
  • Integrated Social Media
  • Document Sharing
  • Mobile Apps
  • UberConference and Salesforce
  • No PINs
  • Custom Hold Music
  • Toll-Free Conference Calls
  • Analytics
  • Instant Conference Calls
  • Recurring Conference Calls
  • Slack Integration
  • HipChat Integration
  • Group Chat
  • Administrator Login

UberConference Position In Our Categories

Because businesses have distinctive business-related demands, it is only prudent that they avoid picking an all-encompassing, “perfect” software solution. Having said that, it is difficult to try to stumble on such a software system even among branded software products.
The rational step to undertake is to write down the different vital factors which merit careful thought like essential features, costing, technical skill capability of the employees, company size, etc. Then, you must do the product research through and through. Read some UberConference evaluations and check out the other solutions in your list more closely. Such comprehensive product investigation guarantees you stay away from unfit software solutions and select the system which has all the benefits your business requires.

Position of UberConference in our main categories:

TOP 10

UberConference is one of the top 10 Communications Software products

UberConference is also listed in the following subcategories:

Since each enterprise has specific business needs, it is prudent for them to desist from looking for a one-size-fits-all faultless software system. Needless to say, it would be pointless to try to find such a system even among widely used software platforms. The smart thing to do would be to list the various essential elements that require consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some UberConference Web Conferencing Software reviews and check out each of the other apps in your shortlist in detail. Such in-depth homework can make sure you reject ill-fitting platforms and choose the system that offers all the features you need for business success.

How Much Does UberConference Cost?

UberConference Pricing Plans:

Free Trial

Free Plan

Free

Business Plan

$10/line/month

UberConference offers a free plan for startups and small businesses, as well as an enterprise pricing plansfor advanced users. Check out the details, and choose the most suitable plan for you:

Free Plan

  • Up to 10 participants
  • Call recording
  • HD quality audio
  • Mobile apps
  • Phone and VoIP audio (PINs required)
  • Unlimited conferences
  • Screen and document sharing

Business Plan – $10/line/month (billed annually)

  • All Free Plan features
  • No PIN’s or Access Codes required
  • No audio advertising when joining
  • Customer Call-In Number (US and CAN)
  • Analytics
  • Up to 100 participants
  • Upload custom hold music
  • International Access (over 50 countries)
  • Dial out to Add guests to a call
  • Toll-free number ($10 more)
  • Team management portal

User Satisfaction

Positive Social Media Mentions 21
Negative Social Media Mentions 2

We realize that when you make a decision to buy Web Conferencing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and UberConference reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with UberConference. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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UberConference Comparisons

UberConference user reviews

Capable of resolving almost any conference issue.

Read full review >
Stella
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.10.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

This is a conference call solution that works best when used weekly.

Read full review >
Nick
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2018 Company Size: More than 100 Employees Industry: Financial Services

I’m hoping I won’t be on hold the entire day.

Read full review >
Fred
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2018 Company Size: More than 100 Employees Industry: Higher Education

Fantastic quality for a top notch service.

Read full review >
Kelli
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.05.2018 Company Size: 1-10 Employees Industry: Education Management

Recommended for not sharing and when having conferences.

Read full review >
Dan
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

What are UberConference pricing details?

UberConference Pricing Plans:

Free Trial

Free Plan

Free

Business Plan

$10/line/month

UberConference offers a free plan for startups and small businesses, as well as an enterprise pricing plansfor advanced users. Check out the details, and choose the most suitable plan for you:

Free Plan

  • Up to 10 participants
  • Call recording
  • HD quality audio
  • Mobile apps
  • Phone and VoIP audio (PINs required)
  • Unlimited conferences
  • Screen and document sharing

Business Plan – $10/line/month (billed annually)

  • All Free Plan features
  • No PIN’s or Access Codes required
  • No audio advertising when joining
  • Customer Call-In Number (US and CAN)
  • Analytics
  • Up to 100 participants
  • Upload custom hold music
  • International Access (over 50 countries)
  • Dial out to Add guests to a call
  • Toll-free number ($10 more)
  • Team management portal

What integrations are available for UberConference?

UberConference integrates with the following business systems and applications:

  • HubSpot
  • HipChat
  • Slack
  • Google Drive
  • Google Apps
  • Google Hangouts
  • Salesforce
  • Cirrus Insight
  • Google Calendar
  • Chrome Apps
  • LinkedIn
  • Google+
  • EverNote
  • Twitter
  • Box
  • Outlook

UberConference average rating:

Average score
5/5 (8 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Stella

PROS: I like how you can see just about anyone who goes online. I like how it can text you whenever someone happens to be on the line. You no longer have to linger around for the call to start. But if you want to wait, you can upload your own music track or pick from its pre-installed songs.

CONS: Screensharing is a great thing. But it's not considered to be the best. Every now and then I experience lags. I was also hoping international would be thrown in the free version.

Reviewed 1 year ago

Read full review >

The least favorable review

Lowell

PROS: As a customer who's paying for its service, I love the personalized number that comes to you. There's no need to input a code/pin. Pricing was also great. Very easy to utilize.

CONS: Its "hold" music was just plain terrible. It's difficult figuring out on how that could be manipulated. Very non-professional for their part. Conference lines can be spotty.

Reviewed 2 years ago

Read full review >

More reviews from 8 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Capable of resolving almost any conference issue.

Read full review >
Stella
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.10.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

PROS: I like how you can see just about anyone who goes online. I like how it can text you whenever someone happens to be on the line. You no longer have to linger around for the call to start. But if you want to wait, you can upload your own music track or pick from its pre-installed songs.

CONS: Screensharing is a great thing. But it's not considered to be the best. Every now and then I experience lags. I was also hoping international would be thrown in the free version.

What do you think about this review? Great Poor

This is a conference call solution that works best when used weekly.

Read full review >
Nick
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: Generated emails sent to invited users consist of relevant links and info. For instance, showcasing invitees who have been invited. The same goes in letting callers operate a compatibility test. This is soemthing a less technically-inclined person can do if they're capable of following instructions on the screen.

CONS: The time spent making use of this service greatly exceeded my expectations. Feedback I've been receiving from users have all been positive. I'm not sure if there's a restriction the number of callers allowed. With that in mind, I have nothing bad to say at this point in time.

What do you think about this review? Great Poor

I’m hoping I won’t be on hold the entire day.

Read full review >
Fred
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: What's really not to like. It's so simple to utilize. What's more, it's free! The company that I'm working for goes between Google Hangouts and UberConference for anything that requires screensharing or video conferencing.

CONS: There's nothing much to dislike. It's able to meet the needs of my business. But if I'll be nitpicking, then I'd criticize how it's showing the geo location assigned for a specifc phone number. When calling for business, I'd always have to explain that I'm currently not in the city where I'm making calls from.

What do you think about this review? Great Poor

Fantastic quality for a top notch service.

Read full review >
Kelli
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.05.2018 Company Size: 1-10 Employees Industry: Education Management

PROS: It's so easy to utilize. UberConference is straightforward. I've never encountered any major technical issues. My clients have yet to complain about connectivity problems.

CONS: The one thing that I hate with it is that there aren't a lot of people who are on the call. The system tends to slow down a bit. There were other instances where screensharing or audio aspects would come to a halt. There's currently no solution in refreshing the system without logging back out and then in again.

What do you think about this review? Great Poor

Recommended for not sharing and when having conferences.

Read full review >
Dan
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Conferences are simple enough to utilize regardless if it's a landline, mobile phone, or on a desktop PC. This makes UberConference an excellent cross-platform. No PIN is required to be part of a conference. It's a fantastic platform with great moderator/administrator controls.

CONS: The sharing module appears to not function well enough. Attendees can easily fall back few screens behind. So far, that's the biggest flaw in UberConference.

What do you think about this review? Great Poor

It’s simple to do a conference nowadays.

Read full review >
Lee
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.03.2018 Company Size: 11-50 Employees Industry: Information Technology

PROS: I've been using a number of conferencing services for more than a decade in sales. UberConference is, by far, the best in the market. I like its quick and easy set up. I love how you can seamlessly host a call.

CONS: Improvements need to be made in the sound quality. It's typically a hit or miss thing. A majority of calls are good. But there have been cases where delays, static, echo, and poor reception are experienced.

What do you think about this review? Great Poor

How conference calls should truly be.

Read full review >
Carrie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.02.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: There's no doubt that the best functionality is possessing a web UI. It's where I can see who's jumping into a call. Being able to integrate social profiles with varying callers and keeping visual track on who's currently speaking is a fantastic solution. It resolve the common issue in dealing with more than one participant in a call.

CONS: The VOIP functionality appears to echo whenver other users are being dialled by phone. We have yet to succeed in using a mixed mode of users. We've also gone through a problem where there's a reduction in call quality. We'd push ourselves to restart the conference call by getting those who are participating to drop off and do a re-dial.

What do you think about this review? Great Poor

Conferencing service made easy thanks to its UI.

Read full review >
Lowell
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.02.2018 Company Size: 11-50 Employees Industry: Public Relations and Marketing

PROS: As a customer who's paying for its service, I love the personalized number that comes to you. There's no need to input a code/pin. Pricing was also great. Very easy to utilize.

CONS: Its "hold" music was just plain terrible. It's difficult figuring out on how that could be manipulated. Very non-professional for their part. Conference lines can be spotty.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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