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Heymarket Review

Heymarket
Our score: 7.7 User satisfaction: N/A

What is Heymarket?

HeyMarket is a powerful web-based and mobile application designed to streamline business text messaging. It is a reliable communication tool that allows businesses to engage contractors, employees, and customers to close more deals, improve customer engagement, and increase customer satisfaction. The software works flawlessly on Android, iOS, and web browsers, making it easy for teams to communicate from anywhere.

HeyMarket is ideal for recruiting, fitness, automotive, law firms, real estate, retail, and dispatch and operations businesses. The messaging platform provides enterprise-grade administrative features and is designed to support different business operations including marketing, sales, and support. It also provides a shared inbox that centralizes text and Facebook messaging and enables team members to text from their computer or mobile apps. Some of its key features include a shared inbox, private comments, performance metrics, seamless integrations, and omnichannel support.

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Overview of Heymarket Benefits

HeyMarket is a robust text messaging platform designed for use by teams in numerous industries. The solution comes with an impressive set of features that work in unison to deliver the following benefits:

Powerful customizations

HeyMarket presents the best way to send personalized business text messages. It provides messaging templates that can be customized with personal messages, photos, and names. These templates are reusable and are built to help organizations send consistent replies to contractors, customers, and employees. It permits each team member to accompany each message with their own signature.

Send and reply to messages anywhere anytime

In addition, HeyMarket allows teams to collaborate anywhere, anytime thanks to the web and mobile applications. With the Android and iOS applications, teams can easily send and reply to text and Facebook messages regardless of the time and where they are. This ensures that the entire team is in sync and every member is updated on the happenings. Better still, websites can incorporate a customizable widget to intercept inbound SMS. The messages are then sent to the shared inbox where team members can respond to each, promptly.

Detailed reporting

HeyMarket provides detailed messages, templates, and chat reports. The platform dissects agent’s productivity as well as all messaging activities. It delivers insights that help managers identify the most commonly used SMS templates, time-consuming chats, and member in need of extra training. These metrics make it easy to improve resolution and response times.

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Overview of Heymarket Features

  • Shared inbox
  • Typing indicators
  • Private comments
  • Campaigns
  • Lists
  • Scheduled messages
  • Custom fields
  • Signatures
  • Website chat
  • Reporting

Heymarket Position In Our Categories

Because companies have distinct business demands, it is only wise they avoid settling on an all-encompassing, ”best” system. Having said that, it is nearly futile to try to stumble on such an app even among well-known software systems. The practical step to undertake should be to spell out the different major functions that call for a deliberation like important features, pricing, technical skill levels of staff members, business size, etc. Thereafter, you should perform the research systematically. Read some of these Heymarket analyses and scrutinize the other software systems in your list more closely. Such well-rounded product investigation guarantee you stay away from unfit applications and choose the one which has all the function your company requires.

Position of Heymarket in our main categories:

TOP 500

Heymarket is one of the top 500 Communications Software products

There are well-liked and widely used applications in each software category. But are they necessarily the best fit for your enterprise’s specific requirements? A popular software product may have thousands of subscribers, but does it provide what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Heymarket Mobile Marketing Software reviews and mull over the aspects that you desire in the software such as the fees, main tools, available integrations etc. Then, choose a few apps that fit your requirements. Check out the free trials of these apps, read online reviews, get information from the maker, and do your investigation systematically. This exhaustive homework is certain to aid you find the best software solution for your organization’s special needs.

How Much Does Heymarket Cost?

Heymarket Pricing Plans:

Free Trial

Basic

$29/month

Premium

$49/month

Team

$99/month

Enterprise

Contact Vendor

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What are Heymarket pricing details?

Heymarket Pricing Plans:

Free Trial

Basic

$29/month

Premium

$49/month

Team

$99/month

Enterprise

Contact Vendor

Heymarket offers a detailed enterprise pricing structure with four plans:

Basic – $29/month

  • 500 text messages
  • Shared inbox
  • Unlimited devices
  • Close chats
  • Import contacts
  • Gsuite integrations
  • Slack integrations
  • Facebook integration
  • No Throttling

Premium – $49/month

  • Everything in Basic
  • 1000 text messages
  • Schedule messages
  • Custom fields
  • Custom signature
  • Call forwarding
  • Zapier integrations
  • Unlimited keywords
  • Merge tokens
  • List reports
  • Campaigns
  • Auto-reply

Team – $99/month

  • Everything in Premium
  • 2500 text messages
  • Export chats
  • 600 group texting/day

Enterprise – quote-based

  • Everything in Premium
  • API
  • Training

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you choose to get a Mobile Marketing Software it’s crucial not only to see how experts score it in their reviews, but also to discover if the actual users and businesses that bought this software are actually content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Heymarket reviews across a wide range of social media sites. The data is then displayed in a simple to digest way showing how many customers had positive and negative experience with Heymarket. With that information at hand you will be ready to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Heymarket?

Heymarket integrates with the following applications:

  • Slack
  • Facebook
  • Zapier
  • GSuite
  • Zendesk

 

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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