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Heymarket Review

Heymarket
Our score: 7.7 User satisfaction: N/A

What is Heymarket?

HeyMarket is a powerful web-based and mobile application designed to streamline business text messaging. It is a reliable communication tool that allows businesses to engage contractors, employees, and customers to close more deals, improve customer engagement, and increase customer satisfaction. The software works flawlessly on Android, iOS, and web browsers, making it easy for teams to communicate from anywhere.

HeyMarket is ideal for recruiting, fitness, automotive, law firms, real estate, retail, and dispatch and operations businesses. The messaging platform provides enterprise-grade administrative features and is designed to support different business operations including marketing, sales, and support. It also provides a shared inbox that centralizes text and Facebook messaging and enables team members to text from their computer or mobile apps. Some of its key features include a shared inbox, private comments, performance metrics, seamless integrations, and omnichannel support.

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Overview of Heymarket Benefits

HeyMarket is a robust text messaging platform designed for use by teams in numerous industries. The solution comes with an impressive set of features that work in unison to deliver the following benefits:

Powerful customizations

HeyMarket presents the best way to send personalized business text messages. It provides messaging templates that can be customized with personal messages, photos, and names. These templates are reusable and are built to help organizations send consistent replies to contractors, customers, and employees. It permits each team member to accompany each message with their own signature.

Send and reply to messages anywhere anytime

In addition, HeyMarket allows teams to collaborate anywhere, anytime thanks to the web and mobile applications. With the Android and iOS applications, teams can easily send and reply to text and Facebook messages regardless of the time and where they are. This ensures that the entire team is in sync and every member is updated on the happenings. Better still, websites can incorporate a customizable widget to intercept inbound SMS. The messages are then sent to the shared inbox where team members can respond to each, promptly.

Detailed reporting

HeyMarket provides detailed messages, templates, and chat reports. The platform dissects agent’s productivity as well as all messaging activities. It delivers insights that help managers identify the most commonly used SMS templates, time-consuming chats, and member in need of extra training. These metrics make it easy to improve resolution and response times.

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Overview of Heymarket Features

  • Shared inbox
  • Typing indicators
  • Private comments
  • Campaigns
  • Lists
  • Scheduled messages
  • Custom fields
  • Signatures
  • Website chat
  • Reporting

Heymarket Position In Our Categories

Because businesses have particular business needs, it is sensible that they abstain from seeking an all-encompassing, “perfect” solution. Having said that, it is difficult to try to come across such application even among sought-after software products. The reasonable step to do can be to set down the various important aspects that merit research including major features, budget, skill aptitude of staff, organizational size, etc. Next, you must perform your research systematically. Read these Heymarket analyses and look over each of the software solutions in your list in detail. Such well-rounded product research ensure you drop unfit software solutions and subscribe to the one which includes all the features your business requires.

Position of Heymarket in our main categories:

TOP 500

Heymarket is one of the top 500 Communications Software products

Enterprises have different needs and requirements and no software solution can be ideal in such a situation. It is pointless to try to find a perfect off-the-shelf software app that fulfills all your business wants. The intelligent thing to do would be to customize the application for your special needs, employee skill levels, finances, and other aspects. For these reasons, do not hurry and pay for well-publicized leading applications. Though these may be widely used, they may not be the ideal fit for your particular needs. Do your research, investigate each short-listed system in detail, read a few Heymarket Mobile Marketing Software reviews, speak to the vendor for clarifications, and finally select the application that presents what you want.

How Much Does Heymarket Cost?

Heymarket Pricing Plans:

Free Trial

Basic

$29/month

Premium

$49/month

Team

$99/month

Enterprise

Contact Vendor

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What are Heymarket pricing details?

Heymarket Pricing Plans:

Free Trial

Basic

$29/month

Premium

$49/month

Team

$99/month

Enterprise

Contact Vendor

Heymarket offers a detailed enterprise pricing structure with four plans:

Basic – $29/month

  • 500 text messages
  • Shared inbox
  • Unlimited devices
  • Close chats
  • Import contacts
  • Gsuite integrations
  • Slack integrations
  • Facebook integration
  • No Throttling

Premium – $49/month

  • Everything in Basic
  • 1000 text messages
  • Schedule messages
  • Custom fields
  • Custom signature
  • Call forwarding
  • Zapier integrations
  • Unlimited keywords
  • Merge tokens
  • List reports
  • Campaigns
  • Auto-reply

Team – $99/month

  • Everything in Premium
  • 2500 text messages
  • Export chats
  • 600 group texting/day

Enterprise – quote-based

  • Everything in Premium
  • API
  • Training

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you make a decision to purchase a Mobile Marketing Software it’s vital not only to learn how experts evaluate it in their reviews, but also to check if the actual users and businesses that bought this software are actually content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Heymarket reviews across a wide array of social media sites. The information is then displayed in an easy to digest form revealing how many customers had positive and negative experience with Heymarket. With that information at your disposal you will be prepared to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Heymarket?

Heymarket integrates with the following applications:

  • Slack
  • Facebook
  • Zapier
  • GSuite
  • Zendesk

 

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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