Hitsteps Review
What is Hitsteps?
Hitsteps is a very robust visitor management and live chat platform. With it’s innovative visitor management applications, businesses can easily see and follow their website visitors in real time. The tool enables users to monitor the stream of their visitors and track every move they make while they are on the website and see in real time what pages they clicked as well as the duration of their stay in each page.
Hitstep Analytics also comes with a live chat functionality that makes visitor engagement and communication quick, interactive, and productive. The tool gives users detailed information about their website visitors like their location, the number of times they visited your site, browser information, operating system, and device among many others. This gives you the insight you need to effectively engage your visitors and convert them into customers.
Overview of Hitsteps Benefits
Hitstep Analytics provides so much more than conventional web analytics to its users. The software allows you to see your website visitors in real time and other things they do when they are in your website, such as the links they click, how long they stayed in a specific page, and the pages they browsed through. With Hitstep Analytics, every information on their visitors are within reach like visitor history, referrals, browser, and operating systems among others, providing you with the things you need to effectively engage your website visitors and encourage them to take your desired actions.
The software provides a Page Analysis feature. This capability helps you determine the areas in your websites that appeal much to your visitors. Like classic heat maps, Page Analysis shows you the most clicked parts of your websites, helping you determine which elements and buttons are attracting your visitors and triggering desired actions and which elements in your pages are under performing.
Seeing your visitors and their activities on your website in real time already gives you that definitive edge in converting them into actual sales. Imagine what you can do when you can engage them directly via the live chat feature. Hitsteps Analytics gives you all the information on all your visitors. With such knowledge, engaging them in a very interactive and productive conversation is a breeze.
Show MoreOverview of Hitsteps Features
- Live Dashboard
- Page Analysis
- Download Reports
- Heat Maps
- Detailed Information
- White Label
- In Depth Sources
- Cross Device Users
- Entry/Exit Page Reporting
- WordPress Email Integration
- Browsers Used
- Email Reporting
- Recent Visitors
- Multiple Site and User Engagement
- Top Referrals
- Live Support With Visitors
- Keyword Analytics
- Recent Searches
- Download & External Link Tracking
- Profile Visualizing
- Country Tracking
- Live Map
- iPhone, iPad & Android Support
- Invisible Counters
- HTTPS Tracking
What Problems Will Hitsteps Solve?
1. If you receive an email from a customer, but you don’t know what did this visitor see before messaging them.
Hitstep mixes visitor profiles with analytics and also add live chat on top of it, therefor companies can have accurate information of visitors when they receive an email or message.
2. If you see lot of people coming to your landing page, but you let them go to wrong links.
Hitsteps allows users to use heatmap tracking to detect location of their clicks.
3. If you are not sure how many people add products to cart, and how many follow up until checkout page.
Hitsteps trigger section allow tracking of custom defined actions and events.
Hitsteps Position In Our Categories
Since companies have particular business-related needs, it is prudent they steer clear of going for a one-size-fits-all, ”best” business program. Regardless, it would be almost impossible to pinpoint such an app even among sought-after software solutions. The practical thing to do should be to list the varied important aspects that need examination like essential features, costing, technical skill ability of staff, business size, etc. Then, you must conduct your product research through and through. Browse over some of these Hitsteps evaluations and explore each of the software systems in your shortlist more closely. Such detailed research guarantee you keep away from unfit applications and pay for the system that delivers all the benefits your company requires to achieve growth.
Position of Hitsteps in our main categories:
TOP
200
Hitsteps is one of the top 200 Business Intelligence Software products
TOP
200
Hitsteps is one of the 200 Customer Support Software products
Companies have diverse needs and requirements and no software platform can be just right in such a condition. It is pointless to try to find a perfect out-of-the-box software app that meets all your business requirements. The wise thing to do would be to customize the application for your unique needs, staff member skill levels, budget, and other aspects. For these reasons, do not hurry and subscribe to well-publicized trendy systems. Though these may be widely used, they may not be the perfect fit for your particular wants. Do your homework, check out each short-listed platform in detail, read a few Hitsteps Business Intelligence Software reviews, call the vendor for clarifications, and finally choose the app that presents what you want.
How Much Does Hitsteps Cost?
Hitsteps Pricing Plans:
Free Trial
Free plan
Free
Starter
$4.99/month
Basic
$9.99/month
Pro
$21.99/month
Ultimate
$49.99/month
What are Hitsteps pricing details?
Hitsteps Pricing Plans:
Free Trial
Free plan
Free
Starter
$4.99/month
Basic
$9.99/month
Pro
$21.99/month
Ultimate
$49.99/month
Hitsteps Web Analytics offers a basic free package, and severalSMB and enterprice pricing plans for advanced users. Check the details and choose your plan:
Free
- Below 2k/mo Pageviews
- 1 Site
- 14 Days Detailed Data History
Starter – $4.99/month
- Below 10k/mo Pageviews
- 2 Sites
- 30 Days Detailed History
- HTTPS Websites tracking
- 2 Triggers
- 1 Chat Agent/User
Basic – $9.99/month
- Below 50k/mo Pageviews
- 5 Sites
- 60 Days Detailed Data History
- HTTPS Websites tracking
- 3 Users/Agents
- 3 Campaigns and Goals
- 5 Triggers
- 2,000 Heatmap Daily Clicks
- 7 Heatmap Archive
Pro – $21.99/month
- Below 500k/mo Pageviews
- 30 Sites
- Unlimited Detailed Data History
- HTTPS Websites tracking
- 22 Campaigns and Goals
- 20 triggers
- 10 Users/Agents
- 6,000 Heatmap Daily Clicks
- 30 Heatmap Archive
Ultimate – $49.99/month
- Below 1M/mo Pageviews
- 100 Sites
- Unlimited Detailed Data History
- HTTPS Websites tracking
- 50 Campaigns and Goals
- 45 Triggers
- 15 Users/Agents
- 9,000 Heatmap Daily Clocks
- Unlimited Heatmap Archive
User Satisfaction
Positive Social Media Mentions
13
Negative Social Media Mentions
0
We realize that when you choose to get a Business Intelligence Software it’s important not only to find out how experts rank it in their reviews, but also to discover if the real users and enterprises that purchased this software are indeed satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Hitsteps reviews across a broad range of social media sites. The information is then presented in a simple to understand way revealing how many clients had positive and negative experience with Hitsteps. With that information available you will be prepared to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
Customer Types
- Small Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Hitsteps?
Hitsteps integrates with the following business systems and applications:
- HTML
- WordPress
- Joomla
- Drupal
- Shopify
- Prestashop
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