MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Hitsteps Review

Hitsteps
Our score: 8.0 User satisfaction: 100%

What is Hitsteps?

Hitsteps is a very robust visitor management and live chat platform. With it’s innovative visitor management applications, businesses can easily see and follow their website visitors in real time. The tool enables users to monitor the stream of their visitors and track every move they make while they are on the website and see in real time what pages they clicked as well as the duration of their stay in each page.

Hitstep Analytics also comes with a live chat functionality that makes visitor engagement and communication quick, interactive, and productive. The tool gives users detailed information about their website visitors like their location, the number of times they visited your site, browser information, operating system, and device among many others. This gives you the insight you need to effectively engage your visitors and convert them into customers.

Show More

Overview of Hitsteps Benefits

Hitstep Analytics provides so much more than conventional web analytics to its users. The software allows you to see your website visitors in real time and other things they do when they are in your website, such as the links they click, how long they stayed in a specific page, and the pages they browsed through. With Hitstep Analytics, every information on their visitors are within reach like visitor history, referrals, browser, and operating systems among others, providing you with the things you need to effectively engage your website visitors and encourage them to take your desired actions.

The software provides a Page Analysis feature. This capability helps you determine the areas in your websites that appeal much to your visitors. Like classic heat maps, Page Analysis shows you the most clicked parts of your websites, helping you determine which elements and buttons are attracting your visitors and triggering desired actions and which elements in your pages are under performing.

Seeing your visitors and their activities on your website in real time already gives you that definitive edge in converting them into actual sales. Imagine what you can do when you can engage them directly via the live chat feature. Hitsteps Analytics gives you all the information on all your visitors. With such knowledge, engaging them in a very interactive and productive conversation is a breeze.

Show More

Overview of Hitsteps Features

  • Live Dashboard
  • Page Analysis
  • Download Reports
  • Heat Maps
  • Detailed Information
  • White Label
  • In Depth Sources
  • Cross Device Users
  • Entry/Exit Page Reporting
  • WordPress Email Integration
  • Browsers Used
  • Email Reporting
  • Recent Visitors
  • Multiple Site and User Engagement
  • Top Referrals
  • Live Support With Visitors
  • Keyword Analytics
  • Recent Searches
  • Download & External Link Tracking
  • Profile Visualizing
  • Country Tracking
  • Live Map
  • iPhone, iPad & Android Support
  • Invisible Counters
  • HTTPS Tracking

What Problems Will Hitsteps Solve?

1. If you receive an email from a customer, but you don’t know what did this visitor see before messaging them.

Hitstep mixes visitor profiles with analytics and also add live chat on top of it, therefor companies can have accurate information of visitors when they receive an email or message.

2. If you see lot of people coming to your landing page, but you let them go to wrong links.

Hitsteps allows users to use heatmap tracking to detect location of their clicks.

3. If you are not sure how many people add products to cart, and how many follow up until checkout page.

Hitsteps trigger section allow tracking of custom defined actions and events.

Hitsteps Position In Our Categories

Because businesses have particular business requirements, it is wise they steer clear of going for an all-encompassing, ideal software system. Having said that, it would be difficult to try to discover such an app even among sought-after software products. The correct step to undertake should be to note down the several critical functions which require examination including crucial features, packages, technical skill capability of staff members, business size, etc. The second step is, you must double down on your research to a full extent. Read these Hitsteps reviews and scrutinize the other applications in your list in detail. Such well-rounded research ascertain you keep away from unfit software products and choose the system that offers all the function your business requires for success.

Position of Hitsteps in our main categories:

TOP 200

Hitsteps is one of the top 200 Business Intelligence Software products

TOP 200

Hitsteps is one of the 200 Customer Support Software products

Each enterprise has different needs and requires a software that can be personalized for their size, type of staff members and clients, and the specific industry they are in. For these reasons, no system can proffer perfect tools off-the-shelf. When you try to find a software system, first be sure what you need it for. Read some Hitsteps Business Intelligence Software reviews and ask yourself do you desire basic functionality or do you need advanced functionality? Are there any industry-specific functionalities that you are seeking? Obtain the answers to these queries to aid your search. There are lots of factors that you need to mull over and these include your budget, particular business requirements, your organization size, integration needs etc. Take your time, use a few free trials, and finally zero in on the platform that offers all that you require to enhance your organization efficiency and productivity.

How Much Does Hitsteps Cost?

Hitsteps Pricing Plans:

Free Trial

Free plan

Free

Starter

$4.99/month

Basic

$9.99/month

Pro

$21.99/month

Ultimate

$49.99/month

Show More

What are Hitsteps pricing details?

Hitsteps Pricing Plans:

Free Trial

Free plan

Free

Starter

$4.99/month

Basic

$9.99/month

Pro

$21.99/month

Ultimate

$49.99/month

Hitsteps Web Analytics offers a basic free package, and severalSMB and enterprice pricing plans for advanced users. Check the details and choose your plan:

Free

  • Below 2k/mo Pageviews
  • 1 Site
  • 14 Days Detailed Data History

Starter – $4.99/month

  • Below 10k/mo Pageviews
  • 2 Sites
  • 30 Days Detailed History
  • HTTPS Websites tracking
  • 2 Triggers
  • 1 Chat Agent/User

Basic – $9.99/month

  • Below 50k/mo Pageviews
  • 5 Sites
  • 60 Days Detailed Data History
  • HTTPS Websites tracking
  • 3 Users/Agents
  • 3 Campaigns and Goals
  • 5 Triggers
  • 2,000 Heatmap Daily Clicks
  • 7 Heatmap Archive

Pro – $21.99/month

  • Below 500k/mo Pageviews
  • 30 Sites
  • Unlimited Detailed Data History
  • HTTPS Websites tracking
  • 22 Campaigns and Goals
  • 20 triggers
  • 10 Users/Agents
  • 6,000 Heatmap Daily Clicks
  • 30 Heatmap Archive

Ultimate – $49.99/month

  • Below 1M/mo Pageviews
  • 100 Sites
  • Unlimited Detailed Data History
  • HTTPS Websites tracking
  • 50 Campaigns and Goals
  • 45 Triggers
  • 15 Users/Agents
  • 9,000 Heatmap Daily Clocks
  • Unlimited Heatmap Archive

User Satisfaction

Positive Social Media Mentions 13
Negative Social Media Mentions 0

We know that when you choose to get a Business Intelligence Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to check whether the real people and businesses that purchased it are actually content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Hitsteps reviews across a wide range of social media sites. The data is then presented in a simple to digest form indicating how many people had positive and negative experience with Hitsteps. With that information at hand you should be ready to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Hitsteps?

Hitsteps integrates with the following business systems and applications:

  • HTML
  • WordPress
  • Joomla
  • Drupal
  • Shopify
  • Prestashop
Note

Hitsteps
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share