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HomeAway Review

HomeAway
Our score: 8.6 User satisfaction: 99%

What is HomeAway?

HomeAway is a web-based vacation rental software designed for vacation rental owners and property managers. It is an online marketplace, where they can advertise their vacation homes online. Maintaining a partnership with different vacation rental websites, which offer over 2 million places to stay, HomeAway provides travelers an extensive selection of places where they can relax, offering an alternative to costly hotel accommodations.

HomeAway also functions as an online booking solution. It enables vacation rental owners and property managers to easily manage bookings online. They will be able to process booking requests from their customers within 24 hours. Moreover, HomeAway offers a secure payment processing system, which protects payments that are completed through the HomeAway checkout process.

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Overview of HomeAway Benefits

One of the unique features of HomeAway is its secure payment processing system. It protects payments through its Book with Confidence Guarantee, a payment protection program which ensures that payments are protected in the event that listing fraud, phishing, or property misrepresentation occurs.

The payments that are eligible for the Book with Confidence Guarantee are those sent through the HomeAway checkout process. Before booking and paying online, customers are advised to check first the listings in order for their payments to be covered under the Book with Confidence Guarantee.

Customer should look for listings where the “request to book” button is available. This button indicates that a listing is ready for booking. For such listing, a booking confirmation is sent within 24 hours.

In addition, listings should also have a credit card logo, as this means that the property owner is accepting credit card payments using the HomeAway checkout process. However, if a listing doesn’t show a credit card logo,  customers should at least be able to find a “birdhouse shield” icon on the listing page. This icon shows that the property owner is using an approved payment  method.

HomeAway also offers a dashboard which has the capability to generate listing performance data and insights. This dashboard has an analytics page, where property owners and managers will be able to track the performance of their listings. They will be able view the performance of their listings based on some metrics: the number of page views received by a listing, the number of times the customer inquired about a listing, the number of bookings made for a listing, and more.

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Overview of HomeAway Features

  • Secure Payment
  • Book with Confidence Guarantee
  • Online Booking
  • Listing Performance Analytics
  • List a Property
  • Reservation Management
  • Mobile Hospitality Manager
  • Traveler Reviews
  • Property Location Map Pin
  • Upload Photos To Listings
  • Add Video Tour To Listings

HomeAway Position In Our Categories

Keeping in mind businesses have distinct business needs, it is sensible they steer clear of deciding on a one-size-fits-all, ideal business application. Regardless, it is difficult to try to discover such application even among recognizable software systems. The sensible thing to undertake should be to set down the various important factors which necessitate consideration such as important features, packages, technical skill aptitude of staff members, company size, etc. After which, you should follow through the product research thoroughly. Have a look at some HomeAway evaluations and check out the other software solutions in your list in detail. Such all-encompassing research ascertain you circumvent mismatched apps and select the system that provides all the function your company requires in sustaining growth.

Position of HomeAway in our main categories:

TOP 20

HomeAway is one of the top 20 Hotel Management Software products

If you are considering HomeAway it could also be a good idea to check out other subcategories of Hotel Management Software gathered in our base of SaaS software reviews.

Since each enterprise has specific business needs, it is prudent for them to desist from seeking a one-size-fits-all ideal software solution. Needless to say, it would be futile to try to find such a system even among widely used software solutions. The clever thing to do would be to catalog the various vital factors that need consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some HomeAway Hotel Management Software reviews and check out each of the other systems in your shortlist in detail. Such exhaustive research can make certain you reject ill-fitting systems and select the system that presents all the features you require for business success.

How Much Does HomeAway Cost?

HomeAway Pricing Plans:

Free Trial

HomeAway

$399 per year

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What are HomeAway pricing details?

HomeAway Pricing Plans:

Free Trial

HomeAway

$399 per year

For as much as $399 per year, HomeAway’s enterprise pricing is adjusted to the needs of all users. This annual subscription plan provides the following benefits:

  • 12 Month Subscription with Online Booking
  • Global exposure on our top 25 international sites
  • Access to Reservation Manager
  • Listing Management Tools
  • 24 HD Photos
  • Interactive Map
  • Reservation Calendar

User Satisfaction

Positive Social Media Mentions 72
Negative Social Media Mentions 1

We know that when you decide to purchase a Hotel Management Software it’s important not only to find out how experts evaluate it in their reviews, but also to find out whether the actual clients and enterprises that use this software are actually content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and HomeAway reviews across a broad range of social media sites. The information is then displayed in a simple to digest form indicating how many customers had positive and negative experience with HomeAway. With that information available you will be prepared to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Dutch
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for HomeAway?

HomeAway works with international vacation rental websites and supports third party software integration. It supports the following integrations:

  • Expedia, Inc.
  • Stayz
  • Homelidays
  • Toprural (de la Familia HomeAway)
  • VRBO
  • VacationRentals.com
  • OwnersDirect
  • FeWo-direkt
  • Toprural
  • bookabach
  • travelmob
  • Alugue Temporada
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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