HomeAway Review
What is HomeAway?
HomeAway is a web-based vacation rental software designed for vacation rental owners and property managers. It is an online marketplace, where they can advertise their vacation homes online. Maintaining a partnership with different vacation rental websites, which offer over 2 million places to stay, HomeAway provides travelers an extensive selection of places where they can relax, offering an alternative to costly hotel accommodations.
HomeAway also functions as an online booking solution. It enables vacation rental owners and property managers to easily manage bookings online. They will be able to process booking requests from their customers within 24 hours. Moreover, HomeAway offers a secure payment processing system, which protects payments that are completed through the HomeAway checkout process.
Show MoreOverview of HomeAway Benefits
One of the unique features of HomeAway is its secure payment processing system. It protects payments through its Book with Confidence Guarantee, a payment protection program which ensures that payments are protected in the event that listing fraud, phishing, or property misrepresentation occurs.
The payments that are eligible for the Book with Confidence Guarantee are those sent through the HomeAway checkout process. Before booking and paying online, customers are advised to check first the listings in order for their payments to be covered under the Book with Confidence Guarantee.
Customer should look for listings where the “request to book” button is available. This button indicates that a listing is ready for booking. For such listing, a booking confirmation is sent within 24 hours.
In addition, listings should also have a credit card logo, as this means that the property owner is accepting credit card payments using the HomeAway checkout process. However, if a listing doesn’t show a credit card logo, customers should at least be able to find a “birdhouse shield” icon on the listing page. This icon shows that the property owner is using an approved payment method.
HomeAway also offers a dashboard which has the capability to generate listing performance data and insights. This dashboard has an analytics page, where property owners and managers will be able to track the performance of their listings. They will be able view the performance of their listings based on some metrics: the number of page views received by a listing, the number of times the customer inquired about a listing, the number of bookings made for a listing, and more.
Show MoreOverview of HomeAway Features
- Secure Payment
- Book with Confidence Guarantee
- Online Booking
- Listing Performance Analytics
- List a Property
- Reservation Management
- Mobile Hospitality Manager
- Traveler Reviews
- Property Location Map Pin
- Upload Photos To Listings
- Add Video Tour To Listings
HomeAway Position In Our Categories
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Position of HomeAway in our main categories:
TOP
20
HomeAway is one of the top 20 Hotel Management Software products
If you are considering HomeAway it could also be beneficial to analyze other subcategories of Hotel Management Software listed in our database of SaaS software reviews.
There are popular and widely used solutions in each software group. But are they essentially the best fit for your company’s unique requirements? A popular software product may have thousands of subscribers, but does it provide what you require? For this reason, do not blindly shell out for popular systems. Read at least a few HomeAway Hotel Management Software reviews and consider the aspects that you want in the software such as the price, main functionality, available integrations etc. Then, select a few solutions that fit your wants. Try out the free trials of these platforms, read online reviews, get explanations from the vendor, and do your research thoroughly. This exhaustive homework is sure to aid you choose the best software solution for your organization’s specific needs.
How Much Does HomeAway Cost?
HomeAway Pricing Plans:
Free Trial
HomeAway
$399 per year
What are HomeAway pricing details?
HomeAway Pricing Plans:
Free Trial
HomeAway
$399 per year
For as much as $399 per year, HomeAway’s enterprise pricing is adjusted to the needs of all users. This annual subscription plan provides the following benefits:
- 12 Month Subscription with Online Booking
- Global exposure on our top 25 international sites
- Access to Reservation Manager
- Listing Management Tools
- 24 HD Photos
- Interactive Map
- Reservation Calendar
User Satisfaction
Positive Social Media Mentions
72
Negative Social Media Mentions
1
We are aware that when you make a decision to get a Hotel Management Software it’s important not only to see how experts score it in their reviews, but also to check if the actual users and enterprises that bought these solutions are indeed content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HomeAway reviews across a broad array of social media sites. The data is then presented in an easy to understand way revealing how many customers had positive and negative experience with HomeAway. With that information at your disposal you will be ready to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- Dutch
- Polish
- Turkish
- Swedish
Pricing Model
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for HomeAway?
HomeAway works with international vacation rental websites and supports third party software integration. It supports the following integrations:
- Expedia, Inc.
- Stayz
- Homelidays
- Toprural (de la Familia HomeAway)
- VRBO
- VacationRentals.com
- OwnersDirect
- FeWo-direkt
- Toprural
- bookabach
- travelmob
- Alugue Temporada
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