HelloShift Review
What is HelloShift?
HelloShift is a system which makes it easy for hotel staff to collaborate with each other and improve communication between hotel and guests. This cloud-based collaboration and communication platform allows hotel teams to communicate across shifts and departments through an intuitive interface that resembles Facebook, the familiarity of which adds to the ease of use for the hotel staff. HelloShift also offers apps for iPhone and Android devices.
With HelloShift, all hotel personnel are in the same page and held accountable for their tasks and actions. Managers enjoy real-time visibility into their operations, enabling them to monitor actions, track inventory and personnel as well as guests and more.
The software allows the to easily identify issues and resolve them, which then leads to immense guest satisfaction. HelloShift also comes with a built-in text messaging system that allows guests to communicate with the front desk without having to install an app.
Show MoreOverview of HelloShift Benefits
Collaboration makes any business operation simpler, faster, more effective and more productive. HelloShift empowers hotel managers and staff to effectively collaborate with each other so that they are able to deliver high quality service and assistance to their guests, helping them achieve immense satisfaction and enjoy their stay.
With HelloShift, hotel management can transition from inefficient, error-prone, unaccountable communication and old school business practices like logbooks, walkie talkies, hallway chatter, spreadsheets, email, and post-its. The system simplifies hotel management by moving all aspects of hotel operations to the cloud, where they are easily accessible and stored and shielded with tight security protocols.
Managers and staff need to dig out information of their old and returning guests from time to time. In the old ways of doing this, this means scouring through logbooks and documents. But with HelloShift, all you have to do is make a simple search and the system will give you everything you want and need in an instant and instantly print your files if you require it.
Managing reservations and handling cancellations is no longer a nightmare as you can breeze through them, find more booking opportunities and instantly communicate with your guests regarding their accommodations. Interacting with foreign guests need not be a hassle. HelloShift comes with an in-app translator that helps guests and hotel staff understand each other, enabling the former to express their concerns and requests and the latter to deliver them effortlessly.
Show MoreOverview of HelloShift Features
- Unlimited notes, tasks/checklists
- Unlimited users (with separate logins)
- Mobile version with notifications
- Task Library
- Sales CRM
- Intranet (Wiki)
- File attachments
- Operation and flash reports
- Custom phone number
- Template responses
- Bulk guest import
- Bulk pre-arrival and post-stay SMS
- SMS personalization
- Corporate communication
- Email, PMS, and 3rd-party integration
- Custom flash report
HelloShift Position In Our Categories
Bearing in mind businesses have distinct business needs, it is only sensible that they avoid selecting an all-in-one, ideal business program. At any rate, it is futile to try to pinpoint such a software product even among widely used software solutions. The practicable step to do should be to tabulate the numerous main aspects that require analysis like critical features, price terms, technical skill levels of staff, company size, etc. After which, you should conduct the product research comprehensively. Read some of these HelloShift evaluations and check out each of the applications in your shortlist more closely. Such well-rounded product investigation can make sure you take out unfit software solutions and pay for the one which delivers all the features your company requires.
Position of HelloShift in our main categories:
TOP
100
HelloShift is one of the top 100 Hotel Management Software products
If you are considering HelloShift it might also be beneficial to investigate other subcategories of Hotel Management Software listed in our database of B2B software reviews.
It's important to note that almost no app in the Hotel Management Software category will be an ideal solution that can fulfill all the needs of all business types, sizes and industries. It may be a good idea to read a few HelloShift Hotel Management Software reviews first as specific software may dominate only in a really narrow set of applications or be prepared with a very specific industry in mind. Others may function with a goal of being simple and intuitive and as a result lack complicated functionalities welcomed by more experienced users. There are also solutions that cater to a wide group of customers and offer a complex feature toolbox, however this in most cases comes at a higher cost of such a service. Make sure you're aware of your requirements so that you choose a software that provides all the functionalities you look for.
How Much Does HelloShift Cost?
HelloShift Pricing Plans:
Free Trial
Staff Collaboration
$1/room/month
Guest Engagement
$2/room/month
Custom
By quote
What are HelloShift pricing details?
HelloShift Pricing Plans:
Free Trial
Staff Collaboration
$1/room/month
Guest Engagement
$2/room/month
Custom
By quote
HelloShift offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your business:
Staff Collaboration – $1/room/month
- Guest Texting
- Unlimited notes, tasks/checklists
- Unlimited users (with separate logins)
- Mobile version with notifications
- Task Library
- Sales CRM
- Intranet (Wiki)
- File attachments
- Operation and flash reports
Guest Engagement – $2/room/month
- All Staff Collaboration features
- Custom phone number
- Template responses
- Bulk guest import
- Bulk pre-arrival and post-stay SMS
- SMS personalization
Custom – By quote
- Multiple hotels
- Corporate communication
- Email, PMS, and 3rd-party integration
- Custom flash report
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you make a decision to purchase a Hotel Management Software it’s crucial not only to see how professionals score it in their reviews, but also to check if the actual users and businesses that use this software are indeed content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and HelloShift reviews across a wide array of social media sites. The data is then featured in an easy to digest format revealing how many customers had positive and negative experience with HelloShift. With that information available you will be equipped to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for HelloShift?
HelloShift offers Email, PMS, and 3rd-party integrations.
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